Jing Gong Auto Clinic

 

7

27

alan w.

Fremont, CA

I have never had a problem with this place. The owner, Jack is a great guy. My family and I have been coming here for over a decade. The oil changes are cheap and fast, and whenever you need work done, Jack is always honest. I also have a Camry and have had numerous mishaps due to let's just say...poor driving judgment. I've always taken my car here to get things fixed and it's always cheap. He's very accomodating when you don't want to spend a lot for expensive parts and helps you find the cheapest (but effective) solution to the problem.

A good example of the great service Jack does is when I needed new brake pads and tires. I stopped by without calling and only had 2 hours to spare (was heading out of town.) Rather than wait for the parts to be delivered, Jack went to go pick everything up himself and got the whole job done on time.

Let's face it, if you need expensive parts, you go to the dealership. For everything else, come here.

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3

2

Andy C.

Mountain View, CA

went to Jing-Gong Auto Clinic for repairs on my Camry last year. My receipt is dated April 28, 2006, although I ended up having to re-visit his shop three times. The shop is known for its cheap $20 oil change deals and uses that gimmick to draw in customers and to establish clientele. The owner informed me that the timing belt and belt tensioner needed replacement and assured me he uses only OEM and not generic no-name parts. The first time I got my car back, I noticed how difficult it was to turn my steering wheel. The most disconcerting part was that turning the steering wheel in either direction resulted in the emission of extremely loud scraping noises. I asked the owner to re-do his work. He turned me away, saying that it was already late in the afternoon and I will need to come back another day. I took my car back in the following week for the second time. The owner admitted the screeching sound was caused by his using a timing belt that was the WRONG SIZE for my car. He said I'll need to come back another day so that he can get another part ordered. In my mind, I'd wondered why he went ahead and "fixed" my car when he knew he didn't have the right parts, and why he didn't go ahead and order a new size after I complained that first time. I went in a couple weeks after that. When I got my car back that third time, the steering wheel was easier to turn, but there was still a screeching sound. The sound isn't as loud as before but is still quite loud (loud enough to echo throughout my cul-de-sac neighborhood quite clearly every day for the past 9 months) when the wheel is turned almost to the limit. When I asked the owner to re-do his work again, he said, no, and actually told me that the screeching sound is "normal" because the part is new and will decrease with time. Nine months later, on January 29, 2007, I took my Camry into a reputable shop (AKW Auto Corporation) that was recommended to me by friends. The only problem I told the mechanic was in regards to an oil leak. When I took my car back, the mechanic informed me that he was appalled when he looked under the hood. The timing belt installed on my car by the JING-GONG AUTO CLINIC was the WRONG SIZE, was creating premature WEAR and TEAR, was of POOR QUALITY, and was definitely NOT an OEM part. This reputable shop went ahead and changed my timing belt to a new one and showed me that it was a real OEM part. Needless to say, I am extremely DISGUSTED with the DISHONEST, UNETHICAL work practices at JING-GONG AUTO CLINIC. I don't know how many other people that opportunist has CHEATED, but I want to make sure that a man who is able to LIE with a straight face is EXPOSED to the public. Timing belts are supposed to last for quite a number of years. I ended up having to pay for two OEM timing belts in a 9-month time span.  The most UNBELIEVABLE fact to swallow is how little JING-GONG AUTO CLINIC cares about CONSUMER SAFETY.  This shop not only charges you for parts not delivered, but also delivers empty promises and has no concern for vehicular safety.

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