Jacksonville International Airport - JAX

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    Location & Hours

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    2400 Yankee Clipper Dr

    Jacksonville, FL 32218

    Northside

    Mon

    • Open 24 hours

    Tue

    • Open 24 hours

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    Wed

    • Open 24 hours

    Thu

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    Fri

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    Sat

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    Sun

    • Open 24 hours

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    About the Business

    At JAX, we take great pride in being your gateway to the city of Jacksonville. Whether traveling for business or pleasure, we want you to enjoy your time in our state-of-the-art terminal. Once at JAX, you will find there's a little something for everyone. Need internet access? Take advantage of our free wifi. Want to relax? Take a seat in our rocking chairs and enjoy the sounds of live music. Or take a stroll through our art exhibits. Feel like shopping or eating before your flight? We have a great variety of options to help you pass the time. Need parking? We've got rates that will beat the competitor's price. The airport is located mere minutes from downtown Jacksonville, miles of sandy beaches, and nearly 80 golf courses. JAX is also a convenient drive to popular tourist destinations such as Amelia Island, Fernandina Beach and St. Augustine.

    Ask the Community

    • Q:

      How big is this airport compared to MIA or MCO?

      A:

      Compared to MIA and MCO JIA is not as big but JIA is soooo very well organized. It is one way in to all gates...with that being said be sure to arrive at least 45 minutes ahead of your flight ✈️ in the event that there is a long wait time.

      Henderson W. 
      3 years ago 2 people found this helpful
    • Q:

      What is a good, clean, reasonably priced hotel in the area?

      A:

      By airport? Try Doubletree or Aloft. In downtown tons of options.

      Waheed B. 
      7 years ago 2 people found this helpful

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    Start your review of Jacksonville International Airport - JAX

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    645 reviews

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    • Photo of Natalie C.
      Natalie C.
      Upper Marlboro, MD
      2
      76
      23
      Apr 18, 2014

      I've flown out of here numerous times. Easily able to get to, it's clean, and can get from check-in to the gate in less than 45 minutes during high-traffic times. The food selections aren't that vast but I normally don't eat at the airport except to purchase a drink that of course wouldn't make it through TSA. There aren't a lot of direct flights out of JAX so expect to have connects and a pretty long travel day unless you luck up and the moon and planets align to shorten the day.

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    • Photo of Hollyann D.
      Hollyann D.
      Plant City, FL
      0
      1
      Mar 29, 2024

      we love it here we got to make friends with the people on the plane and it's the best place my daughter we so excited

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    • Photo of Andre G.
      Andre G.
      Jacksonville, FL
      162
      126
      1567
      Jan 29, 2024
      4 check-ins

      Lena was excited to fly to Atlanta for her cousin's wedding. She had packed her bags, checked in online, and arrived at the Jacksonville International Airport with plenty of time to spare. She smiled as she walked through the automatic doors, feeling a surge of adrenaline.

      She headed to the security checkpoint, where she was greeted by a friendly TSA agent. He scanned her boarding pass and ID, and asked her how she was doing. Lena told him she was going to a wedding, and he wished her a good time. He directed her to the screening lane, where she placed her carry-on and personal items on the belt. She stepped into the body scanner, and waited for the green light. She was cleared to go, and collected her belongings. She thanked the TSA agent, who smiled and said, "Have a safe and enjoyable flight."

      Lena made her way to the Delta Sky Club, where she had access as a Gold Medallion member. She checked in at the reception, and was welcomed by a friendly staff member. She scanned her boarding pass and entered the lounge, where she found a comfortable seat near the window. She plugged in her laptop, and connected to the free Wi-Fi. She checked her email, and replied to a few messages. She also checked the weather in Atlanta, and saw that it was sunny and warm.

      She decided to get a snack, and headed to the buffet area. She was impressed by the variety of food and drinks available. She picked up a plate, and filled it with some cheese, crackers, fruit, and cookies. She also poured herself a cup of coffee, and added some cream and sugar. She returned to her seat, and enjoyed her snack. She looked out the window, and watched the planes take off and land. She felt a sense of wonder and gratitude.

      She checked the time, and saw that it was almost time to board. She packed up her laptop, and threw away her trash. She left the lounge, and thanked the staff for their service. She walked to her gate, where she saw a long line of people waiting to board. She skipped the line, and went to the priority boarding lane. She scanned her boarding pass, and was greeted by a friendly gate agent. She walked down the jet bridge, and entered the plane. She was welcomed by a smiling flight attendant, who directed her to her seat. She stowed her carry-on in the overhead bin, and settled into her seat. She buckled her seat belt, and put on her headphones. She turned on her music, and closed her eyes. She was ready to fly to Atlanta, and have a wonderful time at the wedding.

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    • Photo of Carla D.
      Carla D.
      Jacksonville, FL
      4130
      430
      12887
      Apr 4, 2024
      Updated review

      Jacksonville airport:

      I was taking an afternoon flight. Got into the airport and headed to precheck, which went smoothly. I'm assuming the gentleman I came into contact with was a manager, he was so delightful, helpful, and patient. Security was a breeze and then I headed to my gate.

      While waiting for boarding, I was delighted to see three women with three different dogs! A golden retriever and two doodles! They were volunteers who go up and down the gates allowing you to pet the pups to calm your nerves about flying! What a wonderful idea! These pups really stole the show and I hope they become a permanent fixture at the airport and hope to see this incorporated into other airports!

      The bathrooms were clean.

      Helpful 5
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      Feb 12, 2024Previous review
      Oct 2, 2023Previous review
      Sep 25, 2023Previous review
      Jul 18, 2019Previous review
    • Photo of Liz P.
      Liz P.
      Clawson, MI
      985
      2407
      11160
      Feb 21, 2024
      2 check-ins

      Super pretty airport but TSA brings this review to 3 stars. I have precheck and it took a good 20 minutes to get through TSA today... Not because of the agents but because of the MACHINES.

      They're all automated (kind of; there was still a person checking them) and they took FOREVER to shuffle the luggage around. I went through the metal detector and then waited... And waited... And waited.

      Other than that: seemed to have a good amount of fast food options, and a few sit-down restaurants. Also felt nice and airy, with the sunlight streaming in.

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    • Photo of Dana W.
      Dana W.
      Denver, CO
      232
      431
      1514
      Jan 13, 2024

      Smaller so way easier to get around. Love flying on here!!

      If you have a pet, there is a pet facility directly outside of security.. like directly across the hall. It is also directly across from the exit (where you can't renter without security) if you just landed. They have a litter box and fake grass area.

      Pet area right outside of security
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    • Photo of Chris G.
      Chris G.
      Somerville, MA
      133
      316
      230
      Dec 12, 2023

      Clean, easy to enter, lots of parking (19/day?) and easy access to taxi and ride shares. The food in the airport is mungo expensive like all other US airports I've been to. But overall a nice experience.

      An Uber/taxi to the downtown shopping area is $28/$45.

      This is an easy airport
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    • Photo of Hazel K.
      Hazel K.
      Jacksonville, FL
      265
      157
      822
      Mar 27, 2024
      1 check-in

      This is not the greatest airport but I, personally can tell that this airport is actually doing there best in order to be a better airport. Jacksonville international airport is not as big as the other airport but they are actually on the plan on making it bigger. They are under construction but they are doing their best to have everything flowing. I love the fact that there is a bunch of rocking chair in the waiting area, I think it is a great southern touch. Also, they opened a few local restaurants in the airport which I think was pretty cool and a wonderful idea to come up with. they also have Starbucks, Auntie Anne's pretzel, Sbarro , Burger fi and many more. They also did a great job on making the high ceilings , it just makes it more brighter. This airport is also very clean. Whenever we are here it is always nice. even though this is a much smaller airport, Jacksonville actually did a great job of making their airport convenient and clean.

      Helpful 2
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    • Photo of Juan G.
      Juan G.
      Lake Forest, CA
      323
      468
      2708
      Oct 22, 2023
      Updated review

      Still, one of my favorite airports to fly to and from. Very relaxed vibes here, clear signs, and well maintained.

      Cool restaurants, places to eat, and places to just seat down and take a breather.

      Helpful 8
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      Apr 26, 2022Previous review
    • Photo of Rachel T.
      Rachel T.
      Jacksonville, FL
      3789
      467
      6737
      Mar 18, 2024
      7 check-ins

      I have flown in and out of the Jacksonville airport a bunch of times over the last year since moving to JAX. My first issue with this airport is that you are forced to park in economy and take the airport bus to the terminal. There should be an option to just walk from the lot, even if it is far. Taking the bus is very inconvenient and many of the drivers FLY around the bends. I oftentimes am car sick just from the swerving in the parking lots before arriving to the actual airport. But for $8 a day, it is a steal. The security line is always pretty short, but the TSA pre-check line does take longer than regular security. My boyfriend has TSA pre and I am always through the regular line quicker than him. Once through security, there are only a few dining options since the airport is so small. We've eaten at BurgerFi, Shula (burgers), Southern Grounds (a great local option for coffee and breakfast), and Firehouse Subs. I always am excited if I have time for a glass of wine at Vino Volo, but the little kiosk looks pretty sad compared to the nice bars in other airports. The bathrooms are always kept clean. Overall this airport has many pros and cons since it is so small. Hopefully more nonstop flights will become available as more people continue moving to Jacksonville.

      Helpful 10
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    • Photo of Colton C.
      Colton C.
      Worcester, MA
      4996
      465
      338
      Dec 30, 2023

      Great airport! Small, easy to navigate, has restaurants, and enough things to do. They keep it clean here and things overall are up-to-date! Not a bad airport!

      And yes, security can fluctuate at airports - don't be a moron and let that dictate your rating *eyeroll*

      Helpful 21
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