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- Amanda S.Rancho Cordova, CA4913127Feb 4, 2015
Great decor, excellent service and delicious food. Win-win-win! We had the chef's special... steak medallions, grilled shrimp, grilled veggies, black rice risotto. It was all delicious! My only reason for giving four star instead of five is that the chef ignored my request for medium-well on the steak and it was actually medium-rare... bleeding all over the plate. Not my favorite. It was good, but could have been better. I would totally go back!
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Troy S.
Oct 7, 2015
Thank you so much Amanda S!
We are very glad that you enjoyed your meal with us. We would like to apologize for the slip up on the steak order but we promise to get it right next time! It was a joy dining with you and we look forward to seeing you at our table again.
Regards,
Samantha M.
Social Media Concierge
Rosen Hotels & Resorts - Nov 22, 2023
Exquisite. The food was delicious. We enjoyed every bite of the steak and seafood dishes we tried. The atmosphere feels very upscale and refined. The caricatures are fun and novel. The service was attentive and we never wanted for anything. We went for Magical Dining and my only regret is not being able to go again this year. We will definitely be back as this was our favorite site this year. A+
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Rosen Hotels
Nov 24, 2023
Chivas, thank you for taking the time to leave a review. It is great to see that you have enjoyed your Dinner with us. We hope that you will consider Rosen Plaza again for your future Orlando visits!
- Oct 4, 2023Updated review
This has been a place we have very much enjoyed over the years. The food is delicious, the atmosphere is upscale and the caricatures are so fun.
We went the last night with our close friends and it was wonderful with excellent service by Sofia.
We started with the complimentary bread and 'crack' pesto. The pesto is very delicious but I felt as thought it was almost too powerful in pesto flavor and needed more olive oil or something to tame it. Don't get me wrong - I still ate it...and, I always love their butter.
Appetizers were the cheesy onion soup, New England clam chowder, ahi tuna and the Caesar salad. All were excellent. The soup was large enough to take some home.
Next up was the filet, sea bass and chicken saltimbocca. These were well executed and delicious. We thought the sea bass was not as melt in your mouth as last time we went but still great. The server suggested the chicken and I loved it. I had never had it before and anything wrapped in prosciutto or bacon, I'm in. The al dente pesto pasta was an amazing accompaniment to the dish. We took leftovers here too.
Desserts were the macaroons with lemon gelato - simple and refreshing. And, the key lime pie and chocolate torte. The torte was the rock star. Wow. Super chocolatey!
We will certainly return again in the future.Helpful 0Thanks 0Love this 0Oh no 0Business owner information
Rosen Hotels
Oct 21, 2021
Hello Dana,
Thank you so much for leaving a review. We are ecstatic to hear that you had a fantastic time at Jack's Place. We hope you will join us for another meal again soon!
Kindly,
Kimberly
Social Media ConciergeOct 17, 2021Previous reviewA SPECTACULAR Magical Dining experience at Jack's Place in Rosen Plaza. This was truly 'magical'. The service from Alberto was perfect, friendly and accommodating. The food was perfectly executed and their homemade pesto was the by far best I've ever tasted. The sea bass, filet and cheesecake were the WOW factor. Loved the free caricatures they do for you too. Get there tonight if you can. You can self park for free or Valet for 1/2 off ($15).
(We also hit Hampton Social afterwards directly across the street - recommend for a nightcap.) - 882537Jul 13, 2023
Highly recommend this place & I'm excited for their magical dining menu!! Great place for an upscale dinner date night, steak, and caricatures. The walls were decorated with cool drawings of icons throughout time. You can also get your own personal caricature drawn here by an artist
Had the pleasure of enjoying their chicken pasta dish, glass of Cabernet. The pasta sauce was very savory and the glaze complimented the chicken
If you're a fan of steak, their tomahawk steak was most popular and cooked to perfection. They had cuts available for every preference you could imagine.
The service was generous and provided with a smile, all were helpful, and knowledgeable of the foods & drinks. Be sure to check them out!!Helpful 1Thanks 0Love this 1Oh no 0Business owner information
Rosen Hotels
Jul 14, 2023
Hello Montrell, we thank you so much for spending time to provide us with a review. It is perfect learning that your dinner was outstanding at Jack's place! All of us here at Rosen Plaza hope to see you back at our fabulous restaurant!
- Joe T.Charleston, SC015Apr 19, 2024
Food is fabulous!! Service had some issues but they recognized them and they reduced our check. Thanks!!
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Rosen Hotels
Apr 20, 2024
Joe, thank you for reviewing your recent stay. It is nice to know that you had an amazing time with us. We hope that you will make a reservation for Jack's Place again on your future visits to Orlando!
- Feb 15, 20241 check-in
Appetizers were awesome. Most of us had the filet mignon, which was perfect. Some Oscar-style, which they raved about. NY Cheese Cake was actually real NY Cheesecake flown down. Server was very attentive. I would have given 5 stars but the ending left a bad taste in our mouths. We had 6 in our party and spent over $800 for dinner/drinks. I am from Orlando and drove, plus the out of towners had 2 cars. The valet was $30, but the rude guy running the stand said he was giving us a deal for eating at the hotel and knocked it down to $15. Sorry, after paying for a meal like that the valet should be free. I won't be bringing visiting guests back here. There are other great restaurants in the area where you can park for free.
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Rosen Hotels
Feb 19, 2024
Hello Eric, we appreciate the time you spent leaving a review and are so pleased to hear that you had a great time with us at Jack's Place! We do apologize for any inconvenience that you experienced during your stay and have shared your comments with management as we are always striving to improve our guests' experience. If we have the pleasure to serve you again in the future please note that self parking is complimentary when you dine with us. Again, we are sorry or any inconvenience you experienced while dining with us.
- Aug 27, 2023
This is my first visit to Jack's Place for dinner after I attended a Yelp event here last month. I was impressed then, and this visit confirmed my opinion of this fine dining establishment within the Rosen Hotel. I made a reservation for Magical Dining and magical it was! When I arrived, I was greeted warmly by the hostess and the Assistant Manager, Stephanie, who remembered me from the Yelp Event. That started off a perfect dining experience as my guest and I were escorted to the VIP table toward the back of the restaurant!
I had previously requested Tara as my server (I met Tara at the Yelp Event and was immediately impressed) and she was all smiles and friendly as before when she showed up to the table. The Magical Dining menus as well as the regular menus were already sitting on the table as I requested when I made my reservation. We decided to go with the Magical Dining menu ($40 for three courses) as the choices were incredible and the selection was impressive.
We started out with the Baked Onion Soup, which consisted of three cheeses, including crusted Focaccia melted cheese on top. Absolutely delicious! For the main course, we ordered the Chef's Special Gulf Coast Red Snapper (Tara's recommendation) and the 8-ounce Filet Mignon. We added the Oscar-Style Crab with Asparagus and Hollandaise Sauce for an upcharge of $15. The presentation of both dinners was a sight to see with the crab and hollandaise draped over the filet and the asparagus on the side. The filet came with au gratin potato, associated vegetables and curly fried onions on top. We requested the steak be cooked medium and it was mouth-watering and did not disappoint. The red snapper also came with au gratin potato and a vegetable medley, with curly fried onions on top. The fish was light, moist and delicious and the potion was more than generous! For dessert, we selected Jack's Key Lime pie (very light and smooth) and the Chef's Special Macaroons (three varieties) with a side of gelato. It was the perfect ending to a perfect meal!
Given our full and satisfied stomachs, we enjoyed another round of The Einstein (vodka. elderflower liqueur and fresh cucumbers) to relax and take in the ambiance of the caricature portraits drawn by Jack Rosen aligning the walls of the restaurant. They are worth the visit just by themselves. At the end of the evening, my friend, Felicia and Tara had a great conversation over each other's children, astrology signs and other fun topics. Felicia and Tara even exchanged phone numbers so that we could all get together in the future. I definitely will return to Jack's Place for the fantastic ambiance, the great food and the top-notch service of Tara and the entire staff of this fine dining restaurant.Helpful 2Thanks 0Love this 3Oh no 0Business owner information
Rosen Hotels
Sep 2, 2023
Greg L,
Thank you for your review. We are delighted to hear you enjoyed your dining experience with us. We are especially glad you enjoyed the food, service and ambiance. We hope to welcome you back here soon at Jack's Place!
Thank you,
Jason
Social Media Concierge
Rosen Hotels & Resorts - Sep 17, 2023
Excellent magical dining experience. Filet mignon was great so was the sea bass. French onion soup was superb, so was the seared tuna. Deserts were all very good. Most highly recommended.
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Rosen Hotels
Sep 19, 2023
Hello Steven! Thank you for your review! We are so delighted to hear that you enjoyed our magical dining experience at Jack's Place! We hope to welcome you back very soon!
All the best,
Daly
Social Media Concierge
Rosen Hotels & Resorts - Mar 2, 2023
My colleagues and I came here for dinner while visiting Orlando on work travel.
Let me state: this restaurant is located in the Rosen hotel. Navigation had us lost for a hot second.
The staff at this restaurant were amazing from the bartender at the bar, to the restaurant manager, our server and even the guy who brought us water and bread. Forgive me for being racial: he is a young black guy, college aged who gave us a detailed history of the restaurant and the drawings on the wall - which I SO APPRECIATE!
We arrived around 6:30ish... the restaurant manager was at the hostess's stand. He was super friendly and even though our reservation was until 7 pm, He showed us to our table. I believe his name is (Nick?) sorry for forgetting!
One of my colleague tried the onion soup based on our server's recommendation- which he loved so much! Another colleague ordered the lamb and I ordered the sea bass. They even had Junior's cheesecake... as a NYer that was shocking for
Overall, everything about our experience was perfect.Helpful 0Thanks 0Love this 0Oh no 0Business owner information
Rosen Hotels
Mar 2, 2023
Lucy,
Thank you for sharing your review. We are delighted to hear that you enjoyed your dining experience with us. We are especially glad you enjoyed our wonderful staff, delicious food and the history of Jack's Place. We hope to welcome you back here soon!
Thank you,
Sabrina
Social Media Concierge
Rosen Hotels & Resorts - Ricky K.Orchard Lake Village, MI223613Dec 29, 2023
Hidden gem in the Rosen. Always thought of the Rosen as low budge. But this place is pretty good for steak lovers, you are in for a treat! Tucked away in the back off the lobby bar, it's known for its cozy ambiance and top-quality, perfectly aged steaks. The intimate setting with real caricatures up on the wall really adds to the experience, making it a perfect spot for a memorable steak and seafood dinner. Ask for Alma for a great server to wait on you.
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Rosen Hotels
Dec 30, 2023
Ricky, thank you for taking the time to leave a review. It is great to see that you have enjoyed your time with us. We hope that you will consider Jack's Place again in the future!
- 3023751183Sep 30, 2022
Honestly this is possibly the worst meal I've ever had.
We were staying at the hotel due to
Power being out & hurricane mess. We were excited to have a hot meal & enjoy magical dining here.
The food was like school kid lunch is the best way I can describe it.
Bread- hard, dry, store bought. They do serve it was a pesto sauce that was good.
The Cesar salad was the most basic Cesar salad you can get.
Filet- first one came out wayyy over cooked. It was like beef jerkey. Second one came out about 30 mins later and was very fatty and seemed like it was boiled in water. Absolutely no char at all, no flavor. Mashed potatoes were okay. Also came with ONE asparagus.
I ordered the salmon which two people working told me it was good. It was the most dry fishy salmon I've ever had. I also asked to sub the rice pilaf it came w for Brussel sprouts which they did. These were the absolute worst Brussel sprouts I've ever had a restaurant. Also only came w about 6!
I had asked the server to not cook any of my veggies in butter or oil please & he actually said "oh we don't" which was a lie because my veggies were covered in butter.
My husband did like The key lime pie. The chocolate pie on the magical dining menu was good but whatever the stuff is on top seems stale.
The restaurant is also kept at about 65 degrees so plan to dress warm or freeze.
I'm honestly so bummed we wasted our money here.Helpful 5Thanks 0Love this 1Oh no 0Business owner information
Rosen Hotels
Oct 1, 2022
Hello Jennifer,
Thank you for your feedback. We do apologize for the inconvenience that you experienced with your meal. Please feel free to reach out to us directly if you would like to share any additional details about your experience and/or if you would like to be put into contact with a member of our management team. We sincerely value your business and hope to have the opportunity to better serve you in the future.
Kindly,
David
Social Media Concierge
Rosen Hotels & Resorts
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