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Jack In the Box

3.5 star rating
based on 15 reviews

Category: Fast Food  [Edit]

Neighborhood: Hillcrest
804 University Ave
(between 8th Ave & 9th Ave)
San Diego, CA 92103
(619) 298-1273
Price Range:
$
Accepts Credit Cards:
Yes
Parking:
Private Lot
Attire:
Casual
Good for Groups:
Yes
Good for Kids:
Yes
Takes Reservations:
No
Delivery:
No
Take-out:
Yes
Waiter Service:
No
Wheelchair Accessible:
Yes
Outdoor Seating:
No
Good for:
Lunch, Dinner
Alcohol:
None

15 reviews for Jack In the Box

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Photo of andrea n.

 

17

51

andrea n.

San Diego, CA

4 star rating
8/4/2009

i've lived off of jack in the box for 10+ years.  in fact i distinctly remember my first few high school dates there.  99 cent chicken sandwich on sourdough with buttermilk sauce on the side.  cheap bastard.  oh, memories...

the hillcrest one was at one point J B X.  with its own special menu and completely remodeled hip look.  they dropped the J B X and brought back the oldies but goodies.  

their breakfast jack combos with oj always hit the spot.

Photo of john k.

Elite '09

14

153

john k.

San Diego, CA

3 star rating
6/17/2009

Friendly staff, especially for a fast food joint. Good service if you can handle being bothered by the homeless.

This location of Jack's always has homeless people inside asking for cups for water or outside asking for change.  Expect this.

There was a Latina manager around June 2007-Decemeber 2007 that was always very friendly when I ate there.  Also, when I ate in, the other staff who brought my order to my table were smiley and happy.  I was surprised because most people are grumpy at fast food places.

This Jack's has a unique interior setup.  I think they have a fireplace that isn't ever used but gives off a unique feel.  The entire inside is like a Rubik's Cube maze!  Finding the bathroom is difficult if you have never been here.

I always liked the unique interior - sets this place apart from EVERY other fast food join (not just other Jack's locations).

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Photo of Dexter T.

 

3

32

Dexter T.

Chula Vista, CA

1 star rating
7/23/2009

I've visited this location a few times in the past, and the service has always been decent, as you would expect at a fast food restaurant. In fact, during one previous visit about a year ago, it was actually pleasant and memorable. The girl at the counter was very friendly and I had a fun conversation with her while waiting for my food.

Unfortunately, my last visit was absolutely AWFUL and I'm still pretty upset about it.

Saturday, July 18th. It was after 2AM and only the drive-thru is open after 10PM. I drove through and waited for my turn to reach the order speaker and menu board. I pulled in once the SUV in front of me was done ordering. I wasn't greeted by an order taker and thought nothing of it as I looked over the menu for what I liked.

Once I was ready to order, I spoke into the box letting the order taker know I was ready to order. No response. I waited a moment before I asked 'Hello?' into the speaker. No response. Another 30 seconds went by before I said, 'Ok, I'm readyyy...'. No response. Then the asshole in the car behind me, who was obviously drunk (Gay Pride weekend), started making dick-head remarks at me to 'order already, i'm dying!'

As much I wanted to turn around, give that queen the finger and tell him to shut the F up, I repeatedly kept trying to place my order, but the order taker would not respond. The asshole queen behind me started honking his horn and shouting, then I started to honk my horn in hopes that the order taker would get a clue. Nothing.

The asshole queen behind me drove off screaming obscenities the whole way. I was a little miffed by then, but patient and figured there had to be some malfunction. Whatever, right?

So I gave up with the speaker and drove up to the window. There was an older African American female employee at the window and she gestured her hand out for my money. I began to explain that I couldn't place my order at the speaker and that there might be something wrong with the speaker. She immediately became annoyed and rudely responded, 'You cant order here. You have to get in line and order at the speaker.' I said, 'Yes, I was at the speaker, tried to order, but nobody was responding to take my order.' She repeated, 'You have to go around and order at the speaker!' I said, 'Yes, I understand that, but I tried and couldn't order back there. I couldn't communicate with the order taker.' She then snapped at and accused me of bypassing the drive-thru line and the speaker altogether and said, 'You can't drive in through that way and order here, GET IN LINE AND ORDER AT THE SPEAKER!' By that point, I was pretty pissed off and asked her who the order taker was. She yelled back, 'ORDER AT THE SPEAKER!' and shut the drive through window on me. Oh hellll no, right?

I was in such disbelief and shock at the way I was treated, that I couldn't even get angry. At that point anyone would of yelled F YOU! and drove off, right? And I would have if only I hadn't been extremely hungry. I hadn't had anything to eat since the morning. I'm also a bit of a patient guy. It takes an epic amount of BS to set me off.

So like a forgiving idiot, I decided to try again and drove around. I had to stop midway by the front entrance, because the SUV that was ahead of me in the drive-thru line was stopped at the door. This lady came flying out of the SUV and banged the door with her fist. She had a bag of food in her hand and was obviously pissed off about something. An employee let her in and I drove around the SUV.

I drove back in line again and tried to order at the speaker. No response. Then finally after about a few honks and a minute and a half, I finally got someone to talk out of damned speaker box and take my order. To add insult to injury, the order taker kept asking 'Is that all?' after each item I ordered.

I finally paid, got my bag of food and swore that I would Yelp about what happened. This was an awful experience and I sure as hell wont be returning to this Jack In the Box, which I once thought was pretty decent, but turns out it's a magnet for assholes.

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Photo of Nick T.

Elite '09

226

1025

Nick T.

San Diego, CA

3 star rating
9/5/2008

I've been boozing it up way too much lately and when I have that buzz happening, usually one of the things that I do that I hate myself for is get fast food real late at night. I hate it and I seriously cant seem to control it.

I have decided to try and eat healthier. To lay off the booze... for little while. Well, I'll make an exception to wine, thats an exercise in futility, if you ask me.

I would also like to lose some weight, especially around the gut area and my cheeks, I want skinnier cheeks. Face, not derriere.

I understand that Jack in the Box and the word healthy usually cannot be put into the same sentence but I gotta tell you, the salads are not bad at all.

I think they have about 5 of them and they all have some form of chicken as the protein. Grilled, crunchy, or spicy bites. Or was it spicy bits ? haahaha...spicy bits. Go for the grilled, skip the bits.

Just dont eat the cheese, the croutons and ask for the 35 calorie balsamic dressing .You're good to go. Its actually pretty filling .

I know it can never satisfy me like say...a jumbo jack, 2 tacos, fries and a cheesecake but what are you gonna do ?

Fagedaboutit.

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Photo of John N.

 

4

17

John N.

San Diego, CA

4 star rating
9/22/2008

Every once in a while, I stop at this Jack on the way home from work.  I'm currently a huge fan of the Chipotle Chicken Ciabatta sandwich.  This location is a little strange with the lack of indoor dining, but no big deal for me as I live like a quarter mile away.

On a side note: occasionally there is an employee there who's said a few weird things to me.  Once he told me about the customer who was in front of me in line in the drive thru,  He was telling me about her.... anatomy... and about how she goes there everyday but always has her hair down.  Not really something you should go saying to a customer, but I guess since we're both young he thought it was alright.  Who knows?

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Photo of Meredith W.

Elite '09

62

240

Meredith W.

San Diego, CA

2 star rating
7/16/2008

What's up with the new automated voices at the drive-thru?  This makes me sad.  Plus on top of that the RAD lady who works late-nights on the weekend was missing.  Where did she GOOOO?  She was so sweet, yet so sarcastic when bitching to me about the carload of drunken assholes that were ahead of me.

I am just not a huge fan of the food.  When I'm drunk, I seem to sometimes think that I am.  But then I'll actually eat the food and be all "WTF was I thinking?!?!?"  

If you're getting fries, get the spicy curly ones.  Their regular fries are just not that good.  Their spicy chicken sandwich is pretty decent (no match for Wendy's, though - oh how I miss a decent Wendy's!), and their Jumbo Jack with cheese is okay as well.

I have a gripe about fast-food (aka BURGER) joints that sell random miscellaneous crap.  Fast Food places (in the traditional sense, a la BK, Mickey D's, etc.) should sell burgers.  Maybe a couple chicken items, and the obligatory fish sandwich.  Fries or onion rings.   Fast Food places should NOT, however, be selling random items that are best purchased elsewhere:  tacos, egg rolls (REALLY WITH THAT?), mozzarella sticks, jalapeno poppers...NO NO NO.  If I want tacos, I'll go to a taco shop or The Bell (YES, I know that Taco Bell is considered a Fast Food joint, but at least it's specialized and sticks to what it knows).   If I want cheese sticks or poppers, I'll go to a Friday's-type restaurant or a sports bar.  Egg rolls...um, Chinese restaurant.  Ya Dig?

I just think it's WEIRD.  I don't trust it.

I also just think their food isn't that great.  But every once in a while...I'll go.  But if my homegirl at the drive-thru isn't there anymore, then all bets may seriously be OFF.

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Photo of Jerry F.

 

42

61

Jerry F.

San Diego, CA

5 star rating
Updated - 4/8/2009

Chicken Teriyaki Bowls.  Enough said!

1 Previous Review: Show all »

  • 5 star rating
    3/10/2008

    I picked this location since this is the last one I ate at.  Anyone that knows me knows if I could… Read more »

Photo of Paige B.

Elite '09

276

151

Paige B.

San Diego, CA

4 star rating
8/12/2008

holy crap.  nicest drive-thru lady EVER.  almost made me uneasy how much she wanted me to have a great day.  

She also remembered to give me ranch...big bonus points.  Lady needs a tip jar.

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Photo of Chris K.

Elite '09

119

231

Chris K.

San Diego, CA

4 star rating
12/2/2006

This may be the most impressive Jack in the Box man has ever seen. Just the decor itself gives it the extra fourth star. It's set up like a coffee shop but you eat your fried goodness there instead of coffee. I like the big lounge chairs with the little personal tables attached to them.
Of course, the food is the same as any other Jack but it's nice to have a change in scenery from the others.
I agree with David that the place attracts the local homeless. But there were local with-home people there too. Me being one of them.

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Photo of Leo H.

 

0

42

Leo H.

San Diego, CA

2 star rating
9/11/2008

Since they got rid of secret sauce I rarely visit any more. Huge mistake.

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Photo of Jan F.

 

15

140

Jan F.

San Diego, CA

3 star rating
7/16/2008

Jack in the Box has a new voice when ordering.  I asked about it and was told it is a real voice from Texas people taking orders and sending them to the proper Jack's and the order appears on their computer.   What's next??????

Photo of Jack G.

 

4

29

Jack G.

San Diego, CA

4 star rating
8/9/2008

This is a great place inside and out, including the food. But now, your ordering from someone, somewhere else and they send it to Jack in the Box. They couldn't understand a word you said in the drive though before, but now it's even more impossible for them too! Nice idea but it does not work! What is next for Jack in the Box?!

Photo of jeremy s.

 

28

104

jeremy s.

Boston, MA

4 star rating
12/13/2006

this was the original JBX back in the day.  JBX was like an upscale jack in the box concept restaurant..  the burgers were tastier, the fries were plumper and they had like 6 different dipping sauces you could choose from.  it was awesome!  they also had real nice grilled chicken sandwiches with avocado...yum.  i guess there were only two of these concept stores (hillcrest and pb)  in the country and lucky us in san diego to have been blessed with them.  this also explains why these to jack in the boxes are so uber nice inside.   i still only go to this jack in the box.  it just makes you feel better when you go inside this one than others.  i also tell myself the food is better!

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Photo of Brian D.

 

1

33

Brian D.

Milwaukee, WI

4 star rating
7/15/2008

OK, I know it is fast food and there is a great nickname attached to this place (I won't say it for fear of censorship). I swear, this particular location is magnet for me late at night when you get the munchies! I usually stagger here at least twice while I am out on vacation and really don't have a favourite item however, I usually end up getting a jumbo jack with fries and or some snacks of the sides menu. Let's just say if we had one in Milwaukee, I would give in to the greasy temptation! Bonus points at this location for seeing something or someone bizarre at all hours of the day!

Photo of Zee G.

 

43

178

Zee G.

Anaheim, CA

5 star rating
2/23/2007

i loved jbx.  i really wish it stuck around.  i echo what jeremy said about the taste and it being awesome!  i took all my friends here when it opened, it was spiffy.

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