It’s Binh Repaired

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  • 5.0 star rating
    1/5/2016

    I brought 2 computers and had them working before I left that night. One was frozen in a Windows 8 download process for over a week. The other stopped connecting to the internet.

    He also reviews your software protection and recommends the best way to protect your computer.

    If you're dropping off, just ring the bell and be ready to take your shoes off. If you're sticking around he's pretty funny and he'll be juggling several jobs without forgetting yours as he checks on troubleshooting steps he implemented to see if they're working on yours.

    He's will usually be multi-tasking as coming up with novel solutions and patient.

    A month after he fixed some software issues that prevented me from accessing one laptop and hardware issues from accessing the internet on the other, they both still work fine.

  • 5.0 star rating
    11/30/2015

    Binh is amazing. he helped me removed a 1.5mm stripped screw that was the bane of my existence. I had tried another highly reviewed place before going to BInh, and they didnt even have the right tools on hand despite informing me over the phone that they could probably remove the screw.

    Binh, however, was able to remove the screw with a stroke of genius. Did not have to drill or dremel.

    I only wish that he had said "The screw's Binh removed'' or something to that effect...

  • 5.0 star rating
    10/15/2015

    Literally the best service I have gotten in awhile. Binh responds really fast and genuinely cares about his customers needs. He provides great customer service and will charge you at a low cost.
    My experience here was excellent. I explained (or at least tried to explain) my problem to Binh. Then brought my computer in, he took a look, told me the issue, and fixed my problem. Most importantly, he really takes his time to explain to me what went wrong and what I can do to prevent the issue from occurring again. My issue was minor, I only needed to replace my battery but Binh found the cheapest website that had my part and only charged me $15 service fee to install it.

    SIDE NOTE:  Binh is very flexible but please be courtesy of Binh's schedule when making an appointment with him.

    Would highly recommend!! Drop your computer off and you won't regret it.

  • 5.0 star rating
    2/5/2016

    Binh is so incredible! He deserves 6 stars. It's hard to put into words how great he is. He is real and honest and knows his stuff. He could charge more but he doesn't.  I guess because he works out of a home. He has helped me twice. this time to fix a laptop keyboard I spilled water on. I brought it to him and he took it apart in 2 minutes, blew the dust out and determined it was fried and ordered a part. He got the part and installed it all for $40. Are you kidding me! I like Binh and you will too! I don't know what else to tell you except do yourself a favor and let Binh repair it. You'll be glad you did! As I am and will continue to be. Customer for life.

  • 5.0 star rating
    1/31/2016

    Went here for some minor problems with my gaming pc's, and he's done absolutely amazing job with them and redid some of the cable management for me so it did not look as messy. I've also seen him do other work for other people and has always given spot on advice along with reasonable prices. Only person I will go to when I run into problems technology related.

  • 5.0 star rating
    2/2/2016

    My MacBook stopped loading properly one night; so instead of taking it to an Apple Store off the bat. I yelped some local places in the South Bay and happened to come across Its Binh Repaired. At first I thought my hard drive was completely wiped, but Binh told me it was fine and that the main culprit was likely the HDD hard drive cable. In which case he was absolutely right about. The total cost was around $60 for everything. I could only imagine what Apple would have charged me!

  • 5.0 star rating
    1/25/2016

    I texted in my problem and got a response right away. He mentioned my wifi connection may be due to a faulty wireless card and gave me the option of buying a USB dongle which took care of the problem! Thanks for the tip!

  • 5.0 star rating
    2/1/2016

    Came with a broken laptop around 9PM and Binh was still able to see me.  Customer service was great and the rate was very affordable.  Text him for an appointment (he is very responsive).  He was very open to answer my endless barrage of random tech questions and gave good advice, never felt like he was trying to be pushy or upsell-y (got this vibe from lots of other repair shops).  Definitely recommend!

  • 5.0 star rating
    2/9/2016

    Reasonable pricing, genuinely cares about his customers, and has the skills to pay the bills. Considering breaking my computer on purpose just to get it fixed again.

    Comment from Binh V. of It's Binh Repaired
    Business Owner
    2/9/2016 Hahaha You don't need to do that, just upgrade it to a solid state drive, that way it'll be better… Read more
  • 5.0 star rating
    9/14/2015

    Binh is a LIFESAVER! Back in July, I made the dumb mistake of using a sanitizer wipe to clean off my MacBook keyboard (I've been actually doing this for a long time, but nothing ever happened until now...) and my N and P keys on my keyboard stopped working. I texted Binh and told him the situation, and off the bat he already started giving me advice on what I can try to do and fix it myself, without any consultation. Unfortunately, nothing worked so I figured I would have to bring it in to get him fixed.

    It took me a while to save up, but I ordered a new MacBook replacement keyboard online ($20) and dropped it off to to It's Binh Repaired (clever name also!). While he was fixing it, he was texting me updates with pictures. He told me my MacBook survived an overheating mishap because some parts melted, and my laptop had collected a lot of dust as well, but did the such kind deed of doing some quick fixes to both problems. That's definitely going above and beyond with service. And within 2ish hours, my laptop was fixed!

    Thanks Binh for fixing my laptop AND saving me from breaking the wallet because Apple would have charged way more. My MacBook was purchased in 2011 and it cost me $120 to fix, along with having to purchase the new keyboard. I also no longer have to carry around an embarrassing plug-in USB keyboard to do my homework now... my professor seriously laughed at me! Excellent customer service -- I would definitely recommend him to anyone who needs their laptop or computer fixed without a doubt.

  • 5.0 star rating
    12/16/2015

    I fiddled around and ending up disabling a bunch of stuff on my wife's Mac and crashed it. Tried to fix it myself to no avail and decided to give Binh a call on Sunday. He tried to help me fix it over the phone but when that didn't work I ended up coming to his place a couple days later. He suggested I bring a back up hd. He backed everything up for me and updated the iOS.  He was very knowledgable and nice and his price is extremely reasonable. Will def come back again!

  • 5.0 star rating
    1/30/2016

    Awesome service! I brought my motherboard for a DC jack replacement. The cost was very low, the service was fast, very nice guy and also took additional care by cleaning my dusty motherboard. These little details are the ones that a customer is looking for. My 1000 points to Mr. Binh.

  • 5.0 star rating
    2/1/2016

    Response time is near immediate (emailed about 8 times and got back to me between 1-5 minutes each time), diagnosed issue before I brought it and fixed while I was there.

  • 5.0 star rating
    1/27/2016

    Binh is a life saver. My dad was working on some important presentations on his HP laptop and all of a sudden it stopped working and kept showing fan error. We tried every troubleshooting available on the web but the issue remained. Checked Yelp and found this place. I called the number available to set-up an appointment the next day. Binh patiently worked on the laptop and after removing the fan found it working correctly. He said it might be due to the Windows 10 update and so better to back-up everything and do system restore. He provided info about the bootable Linux program to take back-up and then the next day we went to him again to take the back-up as well as restore the OS. Now everything is back to normal.

  • 5.0 star rating
    7/23/2015

    Binh is great! My macbook pro crashed last night and when I restarted it, the display was discolored and it wouldn't boot up at all. All I got was a progress bar and it went blank from there. Knowing my macbook is 4 years old and already out of warranty, I expected the fix to be couple Franklins.

    I called Binh this morning and explained my situation. After listening to my description, he thought it could be a video card issue. He then instructed me to do some diagnostic steps over the phone but my macbook was still displaying the same thing. Binh told me if it's a video card problem, it could be $200-$400. However, he remembered certain macbook pro model had issues with video card and somehow there was a lawsuit against Apple for that.

    I took his advise and brought it to genius bar. Turned out that was a known issue for macbook pro 2011 model (A1286). So they took care of the repair for free!

    I didn't get to work with Binh directly. But he was super patient with me on the phone and instructed me to proceed the diagnostic steps. I've been to other repair shops in Seattle, I think most of them would just jump in and replace whatever part and charge you the repair cost. However, Binh didn't take advantage of that and instead, told me to check with Apple first. I am forever grateful for your help!

  • 1.0 star rating
    1/10/2016

    DO NOT BRING YOUR PHONE HERE! I don't know about laptops and other stuff. Brang in my phone after I cracked it and he fixed the screen for $100. I didn't know this at the time but apple charges $109. This guy did not even use a real apple screen or have a legit shop and charged nearly the same as apple. There wasnt even somewhere to sit and I was standing by his front door without shoes on for a whole hour. That night I noticed the bottom of my phone had a buzzing noise which was NOT there before the repair. I live quite far from Milpitas so I told him I would bring it in once I had the chance. A few days after the repair a friend noticed the top of my screen was lifting and I could lift my screen off!! I had to drive 1.5 hours to Milpitas for his mistake! When I showed him my phone he said the glue around the borders weared out. Thats how cheap the screens he uses are.. After abour 2 weeks they fall off! About the buzzing noise he said it was the home button so he must have messed something up while doing the first repair. The buzzing noise is still there now. But theres more..so today I was with my cousin when she noticed my screen was lifting once again!! I looked to see and lifted it really lightly and the screen shattered!! I'm scared to even touch my phone now and am using my mothers old iphone 5 at the moment. The stuff this guy purchases is extremely bad quality and cheap!! If you can't properly do a repair dont break peoples phones!! Not even an apology when I told him my screen was lifting because of his job. $100 went to the garbage and my phone is worse than it was when I initially brought it in. This guy screwed me over to the extreme!

    UPDATE: MY FRONT CAMERA DOESN'T WORK NOW TOO!

    Comment from Binh V. of It's Binh Repaired
    Business Owner
    1/10/2016 I'm sorry you had such a bad experience. I have a chair right next to the door, as well as room on… Read more
  • 5.0 star rating
    5/5/2015

    I went here to get my computer fixed and while I was at first a bit skeptical because of the location - its at a two story house located in the suburb, not at a commercial business office-  Binh the repair guy was very welcoming and went straight to work. He kept the door open and allowed his customers to basically chill or just leave their broken items there for him to fix. He was thorough with figuring out why my computer was being stupid. He took his time and was very open about how to fix it. He didn't care that I stayed to watch and basically shared his insights on what to do for future references.

    He was very open about his life and how he got into this line of work. How he is pretty much on-call 24/7 ready to work and how he enjoys helping out without overpricing people.

    Bottom line: there's no shady business here. Just a young guy who's utilizing his passion and talent for fixing broken electronic products. He even follows up with you to make sure things are working right.

    Awesome sauce!

  • 5.0 star rating
    5/31/2015

    I went here to get my computer fixed !
    Milk Damage Mac Book Pro Retina 13 inch Early 2015. ( Purchased in March 17th)
    I accidentally dripped milk on my macbook.
    Automatically shut down and does not even turn on.
    I decided to open it and try to do much as I can.
    Apparently there was problem with Heat sink.
    Binh fixed it like magic!
    However, the battery are toasted so I decided to come back again.

    Thank you so much ! You saved my life!

  • 5.0 star rating
    5/30/2015

    Binh is very helpful and knows his stuff.  Don't let his "office" fool you, he will help you out and not charge you an arm and leg.  I recommend texting him with your issue first and go from there.

  • 5.0 star rating
    10/19/2015

    Binh is a repair idol genius!  I took my 2009 Macbook Pro to get repaired as it would not start up.  Binh knew what the problem was without even having to run a diagnostic or anything.  He ordered the parts for me and didn't request payment until they arrived and my computer was fully functional.  Highly intelligent individual with an exceptional talent for computer hardware and software.  Highly recommend.  Thx again Binh!