It’s Binh Repaired
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Binh is a LIFESAVER! Back in July, I made the dumb mistake of using a sanitizer wipe to clean off my MacBook keyboard (I've been actually doing this for a long time, but nothing ever happened until now...) and my N and P keys on my keyboard stopped working. I texted Binh and told him the situation, and off the bat he already started giving me advice on what I can try to do and fix it myself, without any consultation. Unfortunately, nothing worked so I figured I would have to bring it in to get him fixed.
It took me a while to save up, but I ordered a new MacBook replacement keyboard online ($20) and dropped it off to to It's Binh Repaired (clever name also!). While he was fixing it, he was texting me updates with pictures. He told me my MacBook survived an overheating mishap because some parts melted, and my laptop had collected a lot of dust as well, but did the such kind deed of doing some quick fixes to both problems. That's definitely going above and beyond with service. And within 2ish hours, my laptop was fixed!
Thanks Binh for fixing my laptop AND saving me from breaking the wallet because Apple would have charged way more. My MacBook was purchased in 2011 and it cost me $120 to fix, along with having to purchase the new keyboard. I also no longer have to carry around an embarrassing plug-in USB keyboard to do my homework now... my professor seriously laughed at me! Excellent customer service -- I would definitely recommend him to anyone who needs their laptop or computer fixed without a doubt.
Binh is great! My macbook pro crashed last night and when I restarted it, the display was discolored and it wouldn't boot up at all. All I got was a progress bar and it went blank from there. Knowing my macbook is 4 years old and already out of warranty, I expected the fix to be couple Franklins.
I called Binh this morning and explained my situation. After listening to my description, he thought it could be a video card issue. He then instructed me to do some diagnostic steps over the phone but my macbook was still displaying the same thing. Binh told me if it's a video card problem, it could be $200-$400. However, he remembered certain macbook pro model had issues with video card and somehow there was a lawsuit against Apple for that.
I took his advise and brought it to genius bar. Turned out that was a known issue for macbook pro 2011 model (A1286). So they took care of the repair for free!
I didn't get to work with Binh directly. But he was super patient with me on the phone and instructed me to proceed the diagnostic steps. I've been to other repair shops in Seattle, I think most of them would just jump in and replace whatever part and charge you the repair cost. However, Binh didn't take advantage of that and instead, told me to check with Apple first. I am forever grateful for your help!
I went here to get my computer fixed !
Milk Damage Mac Book Pro Retina 13 inch Early 2015. ( Purchased in March 17th)
I accidentally dripped milk on my macbook.
Automatically shut down and does not even turn on.
I decided to open it and try to do much as I can.
Apparently there was problem with Heat sink.
Binh fixed it like magic!
However, the battery are toasted so I decided to come back again.
Thank you so much ! You saved my life!
Spilled water on MacBook Air and texted Binh. He dropped what he was doing to take apart every piece of my MacBook carefully and professionally, then rebuilt it in an hour. No problems! He saved my computer (and my wallet). He'll be he first person I call the next time I have a tech repair.
Just a tip, CALL OR TEXT FIRST. If you just show up, he might be busy with another customer and you'll have to wait an hour.
I contacted Binh to request his help to repair an iPhone which was not working (would not start). Got a reply to my text in a couple of minutes suggesting a time I could come by the same day, on a Sunday. He also clarified that his expertise was in computers and that while he could fix basic problems with a phone, he may not be able to do advanced diagnosis.
Since Binh was only available later in the day and I did not want to take a chance, I did get my phone repaired elsewhere. But I very much appreciated his prompt and candid replies on a Sunday.
I hope I don't have computer problems in the future, but if I do, can you guess who I am likely to call for it?
Its a great service by Mr Binh... He tells you exactly what is needed and what not. And he wont hide anything from you or over charges anything.
He is very patient and explains each n every detail. I got my Macbook repaired in just 2 days [ waiting is due to amazon shipment otherwise it would have completed on the same day].
I went here to get my computer fixed and while I was at first a bit skeptical because of the location - its at a two story house located in the suburb, not at a commercial business office- Binh the repair guy was very welcoming and went straight to work. He kept the door open and allowed his customers to basically chill or just leave their broken items there for him to fix. He was thorough with figuring out why my computer was being stupid. He took his time and was very open about how to fix it. He didn't care that I stayed to watch and basically shared his insights on what to do for future references.
He was very open about his life and how he got into this line of work. How he is pretty much on-call 24/7 ready to work and how he enjoys helping out without overpricing people.
Bottom line: there's no shady business here. Just a young guy who's utilizing his passion and talent for fixing broken electronic products. He even follows up with you to make sure things are working right.
Binh helped me even though I didn't even go to his office! Firstly- wifi,Bluetooth and camera weren't working, told him that my MacBook Pro camera cable was broken and seeing the pics I sent him, it looked like he couldn't fix it but he still gave me advices. He referred me to another tech shop with discount on referral (he'd rather get his referrals get discount than him receiving $$). He kept helping me even though there was no need or monetary incentive for it... can't find this anywhere else. It turned out I had a simple fix to my wifi/Bluetooth that Binh enlightened me on. Went to the Apple Store and they quoted me with $1200, other shops with $150... I'll just buy a webcam for $20. Binh saved me a ton of money.
I created this Yelp account because I was so overjoyed by the customer service I received OVER THE PHONE! I had been trying to get my monitor to connect to my laptop for at least an hour (can you say no the least bit tech savy). So I call out of frustration, convinced my laptop is in need of an upgrade. This guy asked a few questions then said, "it sounds like xyz. Try pressing ________" and BOOM just that my problem was solved. He didn't make a $ off giving the advise over the phone, he just did me a solid like nothing. Seriously, I was near tears when the issue resolved. Should I need any assistance, I will not hesitate in bring my computer here. Now I'm off to FB to rave about him. Hard to find a honest person in service who could have easily told me it was going to cost an arm and leg to repair. SUPPORT THIS BUSINESS!!
Working at local company for a few months and laptop mysteriously stopped powering up. I was distressed and looked on Yelp. Found It's Bihn Repaired and called him up. It ended up being an easy fix, piece of metal shorting out the power but it literally took from the time that I went back out to car to get my stand alone hard drive to the time I got back and he had the laptop fired up.
Obviously competent and knowledgeable. Another good job.
Ah Binh...what a throwback. Binh reminds me of my high school days when the solution to all your tech problems would be some kid in your class that your friends say can fix anything, usually for just the change in your pocket. Good times :)
I dropped in one night because my laptop died and ended up shooting the breeze with Binh for 5 hours while he worked on it. He went through the simple fixes first (cleaning out the dust, reapplying thermal paste, stress testing, etc.).When that didn't work, he helped me find good places to buy parts online, placed an order for a CPU, and within a week I had my laptop back.
Full disclosure, the CPU fix turned out not to be the problem. But you know what? I didn't really mind. I've done my fair share of tech support and I know that some problems are easier to solve than others. What inspired me was his dedication and meticulous work along the way. Sometimes all you need is the reassurance that SOMEONE tried their very best to fix that hunk of junk in order to finally put it to rest :) Thanks Binh, best of luck with the company!
BTW, that hundy your friend found on the ground was MINE I want it back lolol
Binh is the small business/local warmth and honesty that you can't get from a corporate or bigger operation. You get a professional service at a fraction of the cost.
I tried to replace a very delicate monitor cable on my pain in the arse acer aspire laptop, but could not do it. He figured it out and spent more time on it than I had patience for. His prices are very honest and I think even worth more, so don't be afraid to tip him extra.
My device has Binh repaired!!!!
I am writing about Binh's PROFESSIONAL ENTHUSIASM and customer service. He was not able to fix our hardware issue but his WILLINGNESS to come out to our office location on such short notice--and ESPECIALLY on Christmas Eve in the late afternoon was very appreciated and noticed. Because of the chaos during that time, I was not able to appropriately thank him for his time. This is my way of thanking him.
I would highly recommend you call him to see if he could do the job. Thank you, Binh! Very awesome attitude, I hope you go far in whatever work you choose.
Before bringing my computer to any shop, I found Binh on yelp. Texted the guy since he is available 24/7 with a description of my problem, he troubleshooted it with me via text and figured out the problem. Broken ac adapter which wasn't charging my laptop and since my laptop ran out of battery, it didn't turn on. He tried his best saving me money by cutting out the top of my ac adapter and planned on replacing it by sodering it, no fix. He however gave me a temporary fix which was a 19watts charger. Thanks to him I turned in my final project on time. And I got a free t-shirt to advertise to my teachers and friends that I actually went to this guy and got my laptop on. Thank you, again!
P.S. This guy charges reasonable for a fix and his policy is what brought me to him in the first place. Fast service and response time too!!6/4/2015 It was actually a universal 100 watt ac adapter. The 19 you're referring to is actually the voltage… It was actually a universal 100 watt ac adapter. The 19 you're referring to is actually the voltage it needs to be set at for your laptop. Make sure not to turn the dial to a different number, as this(voltage) is the most important number to ensure damage isn't done to electronics. If you use it with another laptop/device, always check the voltage required, each device may require a different voltage, too high or too low can cause permanent damage.
Make sure your replacement charger is 19 volt (9.5 amp 180.5 watt like your original or higher) amp and wattage can be higher, but voltage needs to be 19 as specified on the label on your laptop. Wattage is voltage x amperage, which is the amount of power available, a higher wattage adapter just means the power is available, not actually used, so feel free to get one higher than 9.5 amp. Hope this helps you and anyone else looking for AC adapters in the future. Glad I could help you get your project in on time. :) Read more
My cousin's Macbook Air had a coffee spill and Binh was able to fix the liquid damage within an hour. Excellent service and unbeatable price. He only charged me $80 as opposed to $200+ at other places or even $800 at the Apple store.
My laptop's hard drive crashed and I got ridiculous cost estimates and suggestions from 3 computer repair chains. I found Binh's number on Yelp. He is instantly reachable on text and in about 5 mins had provided me a cost estimate (at 1/2 the price of the lowest estimate I received earlier), confirmed the time and date of service and told me how long it would take (this no one had told me before). He also gave me suggestions on which hard disk I would need to purchase. When I got back the laptop after service, he had not only fixed it but also had changed the settings improving performance significantly. I have been using the laptop for 4 days now and it's been on 15 hours a day. No issues at all. Binh deserves all the 5 star ratings he gets. Truly professional job!
I just came back from Binh's place. Absolutely amazing knowledge, skills and services. What impressed me the most is that he was juggling some 7 computers at the same time. He knows exactly where every screw and part for each computer is, where all his tools are, where all his software are placed. That is astounding skill.
Now someone may want to dodge him a star because he was multi-tasking and not focusing on my job. That fact is while he is loading software and updates on my computer (that takes a while) he worked for his other clients. If not he would just be sitting there watching the green bar scroll on my computer screen. The end result is that he has 3 clients served and 7 computers fixed in the same amount of time to just fix mine. I am happy for me and the other two guys.
Binh will be my go-to guy for all computer-related work from here on out.
BTW, we took our computer to another place that we used for over 2 years first. Instead of checking out our computer they pressured to sell us a high-end new computer. We walked out and were glad to have found Binh on Yelp.
Oh. He also reminded me to check my credit card policy as some cards double the warranty. Sure enough as I went home and checked our card does just that. Since we are within the extended coverage period we filed a claim and now all the parts and labor are covered. What else can I say but THANKS BINH!!!!
Without saying the name of the store, I went to another place in Milpitas for years but the service level was sub par. I always settled because I thought he was the only convenient place in my area. Till I found Binh Repaired. Night and day comparison. Flexible hours including evenings, fast turnaround, great service and I was pleasantly surprised with his rates. He even responds to text as well. I only wish I found him sooner, he would have saved me a lot of headache and money. Not to mention he knows his stuff. Highly highly recommend Binh!
Binh is great. He is efficient and knowledgeable at what he does. I came in to see if my PC could be fixed due to a burnt out PSU and something else that was preventing my PC from turning on. He was able to test out another PSU and go through a quick process checking all the other parts to diagnose what the problem was. Turns out I have to basically build a new PC minus my GPU because my motherboard is whack. Probably a basic problem to be diagnosed, but that's exactly what I wanted. On top of that he removed a ****ton of dust out of my PC. Thank you Binh!
I went to repair my Macbook which was not starting up. I had earlier gone to the apple store for it and they told me to buy a new laptop as the logic board had been damaged or pay around $800 to repair it. I came across binh's site on yelp. I contacted him using text and he told me some basic things to do to see if it helped me restart the Mac but nothing worked. Then I made an appointment with Binh. He does the repair from his house. As soon as I entered he started work on my Mac. He cleaned up the Macbook thoroughly and charged a very minimum charge for it. Great to see my Mac work again. Great Guy and good work.
Binh's amazing I called a bunch of places to get quotes to repair my water damaged laptop and mostly got people quoting large amounts of money I would have to pay down with no guarantee of actually being able to fix it. Binh was very upfront about checking it out for a nominal sum and if he is able to fix it he has his rates. FYI apple will charge you about half the cost of a new Mac for water damage for example. Binh repaired my laptop for a lot less. FYI he works from home so call before you go.
Brought my computer in to Binh who did a thorough assessment, removed and backed up the hard drive, and gave me my options. All for an incredibly fantastic price. He was professional and efficient. As another reviewer stated, don't let the fact that Binh works from his home be a deterrent; you couldn't go to a better professional or get a better price point.
5 stars across the board for an excellent reason. This guy is eager to help and is as fair of a computer tech guy as I have ever found. He has helped us solve two mysterious problems at our office. I just told him that he may need to hire staff because he is about to blow up. THIS SHOULD BE THE FIRST PERSON YOU CALL for a tech or computer related issue. Thank you very much for your time and assistance, Binh.
BTW has anyone ever seen a yelp page like this before? Scroll down and take a look at the stars. I was blown away when I saw that and now that I have worked with him I see why that happened.
This guy is working hard every day making money for his family, taking calls at odd hours. Willing to try to fix new things he's never worked on before.
I looked all over the east bay for someone who could help me fix my ipod classic, but Binh was willing to try as long as I could get him the part. He worked on it tirelessly and within 2 hours had the ipod fixed. What would have cost me hundreds for a replacement only cost me a small amount in labor. Easy to get to him from 680, he's by golfland in milpitas.
Remember to take your shoes off and close the door behind you.
The best of the best. Absolutely amazing. Words can't describe the service he gave us. Keep doing what you do. He is humble and great at what he does. He repaired 2 laptops (minor fixes) that others almost asked $200 to fix, he did it in $20. The trip to him was highly worth it. Dont believe me? Just call and u will!
There's a reason that Binh gets exemplary reviews...he is indeed a life saver. I'm an overstressed FT worker and PT student with a very tight schedule. My main laptop was having major issues, re-starting constantly doing updates for Windows (this is a Dell FYI), etc. Binh fixed it at MIDNIGHT b/c I had a test to take the next day--I offered to bring it by Sun morning but this guy works late to make sure the job is done, amazing--I've never met someone with such flexible hours and reasonable prices. got the job fixed in less than an hour and gave me amazing tips on how I can self-troubleshoot in the future.
All good things to say about Binh and his home based operation. Binh was professional and accommodating from start to finish. My virus-plagued HP was likely an easy fix for him, judging from the dissected computers surrounding him when I dropped off and picked up. His customer service skills were better than what you get at most mainstream tech places and his fees are fair. Given my luck with technology, I'll likely be back!
Been to a few places for different computers that i have i had. He is very professional and knows what he's doing. He'll work on your problem and move on. Fast efficient and don't hurt your pocket. My only place for electronic repairs and you'll have it back in record time. Big props. The funny part is his neighbor had his Geek squad car outside and he said that he neighbor came over and asked him for some help... lol
Binh is great! He's fast, knowledgeable, professional, and price competitive. He literally finds out what is wrong with your laptop, fixes those issues and not try to string things to out just to waste your time and money. I brought in 2 old and very buggy laptops (Dell/HP) for repair. He quoted me $150 over the phone and I only ended up paying $80 as the repair process went much faster than expected. He went as far as fixing a broken fan (which I was not aware of) on one of the laptops as well. thanks again Binh.
You will definitely be my computer repair guy moving forward. 5 stars all the way!
This guy is a lifesaver. I never write reviews, but I made an account to give him 5 stars. Binh saw me soon after I called him, and had my broken fan fixed within 2 hours. He's really courteous, and helps you understand some of the reasons you got the problems in the first place.
TLDR; If you have any computer problems, Binh is your man. Do not hesitate. Thanks man
This guy is amazing ! Great customer service ! My Vaio's screen was not working and I brought it to Binh to figure out what was going on. He spent over 2 hours with it, taking everything a part and then putting them back together, trying to figure out what the issue is. He definitely knows what he was doing, unfortunately there are so many issues with it that he is unable to pinpoint exactly what the issue is. My computer is working now, screen has not have a problem since he did a temporary fix for it. Best of all, because he said he did not resolved the issue for me, he didn't charged me anything. Amazing customer service ! Definitely recommend the guy !
Business info summary
- Open 24 hours Open now
|Mon||Open 24 hours|
|Tue||Open 24 hours|
|Wed||Open 24 hours|
|Thu||Open 24 hours|
|Fri||Open 24 hours||Open now|
|Sat||Open 24 hours|
|Sun||Open 24 hours|
More business info
- Accepts Credit Cards
- Accepts Bitcoin
From the business
Available 24/7 By Phone Please TEXT (preferred/quickest), CALL, and/or EMAlL (least desired) me a description of your issue(s), and to CONFlRM MY AVAlLABlLlTY before bringing your …Learn more about It’s Binh Repaired , Opens a popup
Available 24/7 By Phone
Please TEXT (preferred/quickest), CALL, and/or EMAlL (least desired) me a description of your issue(s), and to CONFlRM MY AVAlLABlLlTY before bringing your device(s). In most cases, I'll know if it's something I can/can't do.
FREE desktop/laptop dust removal via blower from 9am until 9pm.
I SPEClALlZE in computer repairs e.g. laptop screen/keyboard replacement, HDD/SSD/CPU/RAM upgrade, software installation, but can also repair many other common issues with electronics, including, but not limited to: smart phones (mainly iPhone screens and Android Power/Volume Buttons), GPS devices, cameras, clothes dryers, garage doors, etc.
I typically CHARGE $20 to $100 per job for LABOR + the COST of PARTS.
Repairs are done at MY HOME, or ON SITE *Additional FEES APPLY*
(TRAVEL FEES are $5.00 + $1.00 per mile round trip to cover gas, wear on car, and travel time. LABOR COST ON SlTE is $60/hr, with a minimum of 1 hour, since I will not be able to work on other customers' devices.)
If it's NOT FIXED, you WON'T BE CHARGED, except 50% of the TRAVEL FEE, if APPLlCABLE.
**ADDlTlONAL 4% on CREDlT CARD payments.**
Established in 2009.
It all started as an ad on Craigslist. When I noticed a lot of people liked my service, continued to return with computers of their other family members, and referred me to their friends, I realized this could be something bigger.
I decided I needed better ways to get my name out there, so I created magnets for my car, which didn't help much, so I created shirts, which also didn't help much, but have become like my uniform.
*I'm giving out shirts to people that want to help spread the word, so if you're interested, feel free to ask. A donation of $10 per shirt is appreciated, but not necessary if you don't plan to wear it often.*
I quickly found that unless people know that others are having a good experience, they will be reluctant to give you a chance. Word of mouth from family, friends, and previous customers, is the best form of advertisement, which is why I decided to put my business on Yelp.
It's Binh Repaired became official 01/01/2014
Meet the Business Owner
When I was eight, I got my first computer, which had a black screen with orange text (DOS). My mom worked for a company that provided her with a computer, which got me introduced to Win 95. I was lucky enough to go to schools that had Macs. Who could forget those colorful iMacs. haha I continued getting hold of newer machines throughout my life, and as I came across isues, I learned to fix them.
Eventually, everyone in my family came to me for help whenever they had computer problems, which led me to think, why not do this for other people as well.
I was taught by my dad to try to fix things myself before hiring someone to do it, which helped me learn how to fix many things throughout my life. My interest in computers is what got me to focus on electronics, which is quickly branching out as everything becomes connected to computers one way or another.
I am the owner and only employee of It's Binh Repaired. I plan to keep it that way for now.
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