It’s Binh Repaired
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Start your review of It's Binh Repaired.
Literally the best service I have gotten in awhile. Binh responds really fast and genuinely cares about his customers needs. He provides great customer service and will charge you at a low cost.
My experience here was excellent. I explained (or at least tried to explain) my problem to Binh. Then brought my computer in, he took a look, told me the issue, and fixed my problem. Most importantly, he really takes his time to explain to me what went wrong and what I can do to prevent the issue from occurring again. My issue was minor, I only needed to replace my battery but Binh found the cheapest website that had my part and only charged me $15 service fee to install it.
SIDE NOTE: Binh is very flexible but please be courtesy of Binh's schedule when making an appointment with him.
Would highly recommend!! Drop your computer off and you won't regret it.
Binh is a LIFESAVER! Back in July, I made the dumb mistake of using a sanitizer wipe to clean off my MacBook keyboard (I've been actually doing this for a long time, but nothing ever happened until now...) and my N and P keys on my keyboard stopped working. I texted Binh and told him the situation, and off the bat he already started giving me advice on what I can try to do and fix it myself, without any consultation. Unfortunately, nothing worked so I figured I would have to bring it in to get him fixed.
It took me a while to save up, but I ordered a new MacBook replacement keyboard online ($20) and dropped it off to to It's Binh Repaired (clever name also!). While he was fixing it, he was texting me updates with pictures. He told me my MacBook survived an overheating mishap because some parts melted, and my laptop had collected a lot of dust as well, but did the such kind deed of doing some quick fixes to both problems. That's definitely going above and beyond with service. And within 2ish hours, my laptop was fixed!
Thanks Binh for fixing my laptop AND saving me from breaking the wallet because Apple would have charged way more. My MacBook was purchased in 2011 and it cost me $120 to fix, along with having to purchase the new keyboard. I also no longer have to carry around an embarrassing plug-in USB keyboard to do my homework now... my professor seriously laughed at me! Excellent customer service -- I would definitely recommend him to anyone who needs their laptop or computer fixed without a doubt.
Binh is great! My macbook pro crashed last night and when I restarted it, the display was discolored and it wouldn't boot up at all. All I got was a progress bar and it went blank from there. Knowing my macbook is 4 years old and already out of warranty, I expected the fix to be couple Franklins.
I called Binh this morning and explained my situation. After listening to my description, he thought it could be a video card issue. He then instructed me to do some diagnostic steps over the phone but my macbook was still displaying the same thing. Binh told me if it's a video card problem, it could be $200-$400. However, he remembered certain macbook pro model had issues with video card and somehow there was a lawsuit against Apple for that.
I took his advise and brought it to genius bar. Turned out that was a known issue for macbook pro 2011 model (A1286). So they took care of the repair for free!
I didn't get to work with Binh directly. But he was super patient with me on the phone and instructed me to proceed the diagnostic steps. I've been to other repair shops in Seattle, I think most of them would just jump in and replace whatever part and charge you the repair cost. However, Binh didn't take advantage of that and instead, told me to check with Apple first. I am forever grateful for your help!
Fantastic customer service! There was a mix up with my screen (sellers issue, not Binh) and he quickly resolved the issue and fixed my laptop screen while I waited. The cost was less than I had expected. The screen quality is perfect. He ordered it while I was there so I knew the actual cost. Cool guy, clearly knows what he's doing. Highly recommend.
I recently moved here and thought in my infinite wisdom after hooking up my electronics that I had fried one of my external hard drives, worried about hard drive data recovery cost and all that other garbage, I called Binh, he looked at my hard drive and informed me all I needed was a new enclosure! Thank god! Binh was kind and friendly and worked very quickly! Awesome! Will definitely call again for any issues!
Binh is a repair idol genius! I took my 2009 Macbook Pro to get repaired as it would not start up. Binh knew what the problem was without even having to run a diagnostic or anything. He ordered the parts for me and didn't request payment until they arrived and my computer was fully functional. Highly intelligent individual with an exceptional talent for computer hardware and software. Highly recommend. Thx again Binh!
Its a great service by Mr Binh... He tells you exactly what is needed and what not. And he wont hide anything from you or over charges anything.
He is very patient and explains each n every detail. I got my Macbook repaired in just 2 days [ waiting is due to amazon shipment otherwise it would have completed on the same day].
Binh is awesome. Here is the funny story. My Macbook Air had a slight fall and there was a pesky buzzing sound emanating from the fan area. The Genius Bar "expert" at Apple Store, Palo Alto wanted $650 (not kidding) to do a full review. Binh opened the Macbook, showed me a bent part of the fan, and straightened it out. Voila! the noise was gone. All in 10 mins and he charged a very, very reasonable price.
Smart, hard working kid. Highly recommended.
Spilled water on MacBook Air and texted Binh. He dropped what he was doing to take apart every piece of my MacBook carefully and professionally, then rebuilt it in an hour. No problems! He saved my computer (and my wallet). He'll be he first person I call the next time I have a tech repair.
Just a tip, CALL OR TEXT FIRST. If you just show up, he might be busy with another customer and you'll have to wait an hour.
My desktop Dell computer refused to start yesterday. I took it in for Binh to take a look. He promptly figured out the issue and 2 hours later my computer was back home and running again. He performed a thorough cleaning and ran some additional diagnostics also to make sure everything was running OK. It is an old computer but one that I use everyday. Glad to have it back.
Very reasonable price also.
I went here to get my computer fixed !
Milk Damage Mac Book Pro Retina 13 inch Early 2015. ( Purchased in March 17th)
I accidentally dripped milk on my macbook.
Automatically shut down and does not even turn on.
I decided to open it and try to do much as I can.
Apparently there was problem with Heat sink.
Binh fixed it like magic!
However, the battery are toasted so I decided to come back again.
Thank you so much ! You saved my life!
I went here to get my computer fixed and while I was at first a bit skeptical because of the location - its at a two story house located in the suburb, not at a commercial business office- Binh the repair guy was very welcoming and went straight to work. He kept the door open and allowed his customers to basically chill or just leave their broken items there for him to fix. He was thorough with figuring out why my computer was being stupid. He took his time and was very open about how to fix it. He didn't care that I stayed to watch and basically shared his insights on what to do for future references.
He was very open about his life and how he got into this line of work. How he is pretty much on-call 24/7 ready to work and how he enjoys helping out without overpricing people.
Bottom line: there's no shady business here. Just a young guy who's utilizing his passion and talent for fixing broken electronic products. He even follows up with you to make sure things are working right.
I contacted Binh to request his help to repair an iPhone which was not working (would not start). Got a reply to my text in a couple of minutes suggesting a time I could come by the same day, on a Sunday. He also clarified that his expertise was in computers and that while he could fix basic problems with a phone, he may not be able to do advanced diagnosis.
Since Binh was only available later in the day and I did not want to take a chance, I did get my phone repaired elsewhere. But I very much appreciated his prompt and candid replies on a Sunday.
I hope I don't have computer problems in the future, but if I do, can you guess who I am likely to call for it?
Binh helped me even though I didn't even go to his office! Firstly- wifi,Bluetooth and camera weren't working, told him that my MacBook Pro camera cable was broken and seeing the pics I sent him, it looked like he couldn't fix it but he still gave me advices. He referred me to another tech shop with discount on referral (he'd rather get his referrals get discount than him receiving $$). He kept helping me even though there was no need or monetary incentive for it... can't find this anywhere else. It turned out I had a simple fix to my wifi/Bluetooth that Binh enlightened me on. Went to the Apple Store and they quoted me with $1200, other shops with $150... I'll just buy a webcam for $20. Binh saved me a ton of money.
Ah Binh...what a throwback. Binh reminds me of my high school days when the solution to all your tech problems would be some kid in your class that your friends say can fix anything, usually for just the change in your pocket. Good times :)
I dropped in one night because my laptop died and ended up shooting the breeze with Binh for 5 hours while he worked on it. He went through the simple fixes first (cleaning out the dust, reapplying thermal paste, stress testing, etc.).When that didn't work, he helped me find good places to buy parts online, placed an order for a CPU, and within a week I had my laptop back.
Full disclosure, the CPU fix turned out not to be the problem. But you know what? I didn't really mind. I've done my fair share of tech support and I know that some problems are easier to solve than others. What inspired me was his dedication and meticulous work along the way. Sometimes all you need is the reassurance that SOMEONE tried their very best to fix that hunk of junk in order to finally put it to rest :) Thanks Binh, best of luck with the company!
BTW, that hundy your friend found on the ground was MINE I want it back lolol
Binh is the small business/local warmth and honesty that you can't get from a corporate or bigger operation. You get a professional service at a fraction of the cost.
I tried to replace a very delicate monitor cable on my pain in the arse acer aspire laptop, but could not do it. He figured it out and spent more time on it than I had patience for. His prices are very honest and I think even worth more, so don't be afraid to tip him extra.
My device has Binh repaired!!!!
Working at local company for a few months and laptop mysteriously stopped powering up. I was distressed and looked on Yelp. Found It's Bihn Repaired and called him up. It ended up being an easy fix, piece of metal shorting out the power but it literally took from the time that I went back out to car to get my stand alone hard drive to the time I got back and he had the laptop fired up.
Obviously competent and knowledgeable. Another good job.
I am writing about Binh's PROFESSIONAL ENTHUSIASM and customer service. He was not able to fix our hardware issue but his WILLINGNESS to come out to our office location on such short notice--and ESPECIALLY on Christmas Eve in the late afternoon was very appreciated and noticed. Because of the chaos during that time, I was not able to appropriately thank him for his time. This is my way of thanking him.
I would highly recommend you call him to see if he could do the job. Thank you, Binh! Very awesome attitude, I hope you go far in whatever work you choose.
I created this Yelp account because I was so overjoyed by the customer service I received OVER THE PHONE! I had been trying to get my monitor to connect to my laptop for at least an hour (can you say no the least bit tech savy). So I call out of frustration, convinced my laptop is in need of an upgrade. This guy asked a few questions then said, "it sounds like xyz. Try pressing ________" and BOOM just that my problem was solved. He didn't make a $ off giving the advise over the phone, he just did me a solid like nothing. Seriously, I was near tears when the issue resolved. Should I need any assistance, I will not hesitate in bring my computer here. Now I'm off to FB to rave about him. Hard to find a honest person in service who could have easily told me it was going to cost an arm and leg to repair. SUPPORT THIS BUSINESS!!
Business info summary
- Open 24 hours Open now
|Mon||Open 24 hours|
|Tue||Open 24 hours|
|Wed||Open 24 hours|
|Thu||Open 24 hours|
|Fri||Open 24 hours||Open now|
|Sat||Open 24 hours|
|Sun||Open 24 hours|
More business info
- Accepts Credit Cards
- Accepts Bitcoin
From the business
Available 24/7 By Phone **Unavailable 11/24, 12/5-12/6, and 12/12 ** Please TEXT (preferred/quickest), CALL, and/or EMAlL me a description of your issue(s), and to CONFlRM MY AVAlLABlLlTY …Learn more about It’s Binh Repaired , Opens a popup
Available 24/7 By Phone **Unavailable 11/24, 12/5-12/6, and 12/12 **
Please TEXT (preferred/quickest), CALL, and/or EMAlL me a description of your issue(s), and to CONFlRM MY AVAlLABlLlTY before bringing your device(s). In most cases, I'll know if it's something I can/can't do.
FREE desktop/laptop dust removal via blower from 9am until 9pm.
I SPEClALlZE in computer repairs e.g. laptop screen/keyboard replacement, HDD/SSD/CPU/RAM upgrade, software installation, but can also repair many other common issues with electronics, including, but not limited to: smart phones (mainly iPhone screens and Android Power/Volume Buttons), GPS devices, cameras, clothes dryers, garage doors, etc.
I typically CHARGE $20 to $100 per job for LABOR + the COST of PARTS.
Repairs are done at MY HOME, or ON SITE *Additional FEES APPLY*
(TRAVEL FEES are $5.00 + $1.00 per mile round trip to cover gas, wear on car, and travel time. LABOR COST ON SlTE is $60/hr, with a minimum of 1 hour, since I will not be able to work on other customers' devices.)
If it's NOT FIXED, you WON'T BE CHARGED, except 50% of the TRAVEL FEE, if APPLlCABLE.
**ADDlTlONAL 4% on CREDlT CARD payments.**
Established in 2009.
It all started as an ad on Craigslist. When I noticed a lot of people liked my service, continued to return with computers of their other family members, and referred me to their friends, I realized this could be something bigger.
I decided I needed better ways to get my name out there, so I created magnets for my car, which didn't help much, so I created shirts, which also didn't help much, but have become like my uniform.
*I'm giving out shirts to people that want to help spread the word, so if you're interested, feel free to ask. A donation of $10 per shirt is appreciated, but not necessary if you don't plan to wear it often.*
I quickly found that unless people know that others are having a good experience, they will be reluctant to give you a chance. Word of mouth from family, friends, and previous customers, is the best form of advertisement, which is why I decided to put my business on Yelp.
It's Binh Repaired became official 01/01/2014
Meet the Business Owner
When I was eight, I got my first computer, which had a black screen with orange text (DOS). My mom worked for a company that provided her with a computer, which got me introduced to Win 95. I was lucky enough to go to schools that had Macs. Who could forget those colorful iMacs. haha I continued getting hold of newer machines throughout my life, and as I came across isues, I learned to fix them.
Eventually, everyone in my family came to me for help whenever they had computer problems, which led me to think, why not do this for other people as well.
I was taught by my dad to try to fix things myself before hiring someone to do it, which helped me learn how to fix many things throughout my life. My interest in computers is what got me to focus on electronics, which is quickly branching out as everything becomes connected to computers one way or another.
I am the owner and only employee of It's Binh Repaired. I plan to keep it that way for now.
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