Image Rent A Car

 

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8

Andy T.

Beverly Hills, CA

5/11/2009

First of all, let me reiterate what a pleasure it was to meet you and to do business with your company. Your easygoing, professional manner made the rental process most enjoyable and I now feel like I have done business with a trusted friend. The vehicle itself was in excellent condition and suited our needs perfectly. The Vice Presidents that were on the tour were suitably impressed and it seems that IMAGE Rent-A-Car has set a new standard when it comes to filling our periodic needs for a multi-passenger touring vehicle.

I can't thank you enough for your contribution in making our site ride a success and I truly look forward to seeing you again as well as continuing our company's relationship with IMAGE Rent-A-Car.

Andrew M. Taves
Real Estate Director
Wendy's International, Inc.
3 Carlisle Road, Suite 250
Westford, MA 01886

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0

7

Chris G.

Brooklyn, NY

7/13/2009

How can you beat this place? We needed a car to go from Brooklyn to Baltimore and back, I checked the national chains online and got a sense of prices then found Image and checked them out. The online quote was far cheaper than the competition and was no harder to get to than any other chain, so we reserved online. Pick up was simple, they checked over the car (Nissan Sentra) and noted its state (the car wasn't pristine, the decorative cap was missing off the side mirror but who cares) and sent me on my way. The car worked great throughout the weekend, took it back this morning and everything went super smoothly. No hidden fees so no additional charges (we somehow stayed within the 450 included miles). A great experience all around, I will definitely rent here again.

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4

1

Cheryl L.

New York, NY

9/4/2007 1 photo

The luxury van was beautiful.  The only thing about it was, we could not fit the 10th passenger ( yes you did say it was a nine passenger van) in the luxury van,  Overall, we had a great time.

We'll definitely be back for our Florida trip for Christmas.

Thanks,
Cheryl

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154

248

K T B.

New York, NY

6/17/2007

Nope, sorry, this place is the pits.  The "luxury" car they gave my friend (who was visiting me) was anything but and it smelled inside.  The people in the office were really rude and unhelpful.  When we called up worried about a noise the car was making, they gave us no help and said that if the car broke down we'd have to pay to tow it back but then refused to exchange the car.  Gross.  Eventually we complained to management or the owner or whoever that guy was and got a discount, but it took forever and there was much wrangling and yelling.  Certainly not worth it!  And it put a dark cloud over my friend's entire trip.

All in all, had a really bad experience here.  I wouldn't have bothered posting about it except I suspect that first review is fake.

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Comment from Matt A. of Image Rent A Car 8/24/2009    Hide »

This is a malicious and a fake review    More »

This is a malicious and a fake review

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