- Restaurants |
- Nightlife |
- Shopping |
- Movies |
- All
Hyatt Regency Phoenix
Rating Details »
- Accepts Credit Cards:
- Yes
- Good for Groups:
- Yes
- Good for Kids:
- No
- Take-out:
- Yes
- Wheelchair Accessible:
- Yes
- Outdoor Seating:
- Yes
- Alcohol:
- Full Bar
18 reviews for Hyatt Regency Phoenix
A solid hotel, but nothing to rave about.
I have stayed here a few times; it's not a bad hotel, let's get that out, I enjoyed staying at this hotel, but it doesn't rise to the level of a westin, or even the sheraton down the street (sheraton as a chain, is hit or miss, btw), but when you compare with other local hotels nearby, it's in the middle.
On a side note, it's in the middle of town, a short walk from everything, and a quick ride to Tempe or Scottsdale. The local restaurant scene isn't that big, compared to seattle, but like a good reduction, what's there, is wonderful eats. A few good places, featured on the Food Network.
All in all, it's a good location for business travel, no nonsense, soild hotel. If you like Hyatt, then this is another winner. If you like hip, this isn't the place for you.
We stayed here for night in June.
What we liked:
- The desk people were really professional and courteous. Made us feel welcomed. They even quoted the request I made for a high floor on my Internet reservation (on the Hyatt website).
- Room was comfortable and clean.
- Enjoyed the Networks Bar and Grill. Good service from the young bartenders. It's a little better than a typical hotel bar because it is on a corner and has an entrance from the street. The place was a bit lively when people came in after the Diamondbacks game. It also a place to get some regular-sized food at a reasonable prices after our visit to the Compass Restaurant at the top of the hotel (see the next section for more info about that).
- The wireless Internet was fast. Be aware the charge is $12.29 per day per device (that's $12.29 for each wireless device you connect).
What we didn't like:
- The Compass Restaurant. We went up there to enjoy the view from the revolving restaurant. They run it as a classy place. Beware: Small portions, BIG prices. Yes, they provided very attentive service here and I tipped them for it. We got more food later at the Networks Bar and Grill downstairs. NOTE: The menu they now have online is not the same as the menu he had that night. The menu now online looks more reasonable. It has appetizers and full entrees. The menu we had was a more expensive five course menu.
- The pool is only 3 feet deep! It's 3 feet deep its entire length. Our daughter was disappointed when she went in it. That was one reason we only stayed one night there (had a great time at the Arizona Biltmore the following night).
- Had to wait more than an hour for the free breakfast. They had some kind of service meltdown that morning. The juevos rancheros breakfast was excellent when it finally arrived.
- The parking garage is across the street. You have to carry or cart your stuff across a street. No biggie for us but be aware. It is parking that you have to pay for.
Although there's nothing technically wrong with the hotel, the $13/day they charge for internet access is criminal. Here's a tip: you can get 90 minutes of free access by requesting a code from the Networks bar downstairs. I wish I would have learned that ahead of time.
i don't usually spend more than 40 bucks a night somewhere and i do hostels from time to time so i am not a hotel snob, and in saying that maybe i am just easily impressed. i loved this place. we were able to check in at 1pm. we were on the 15th floor facing the ballpark. it's an amazing view. everything seemed very nice and updated. the glass elevators had a great view and it was centrally located. the light rail is 2 blocks away, the arenas are 2 to 4 blocks away and there were lots of places to eat in the area. all of the employees were very friendly and helpful. my only negative was the temp. control. it only went as low as 70 degrees. i get the whole conservation thing but a 30 degree difference from our room and the outside was not quite enough.
but it's cool, yay hyatt!
Decent hotel spot, but nothing more than that. Could use some upgrade attention. 2.6 stars
Cost to worth it rating: 3 (got a package with a flight on expedia)
Highlights:
- Location: right downtown by the ballpark and a few restaurants
- Bars and restaurants on premise: they are just ok but at least available if you want something easy
- Southwestern benedict: delicious concoction with poached egg, guacamole, fried tomato, on top of a biscuit and covered in a chili hollandaise. A classic gone spicy--loved it! We had it on the 2nd floor cafe, but you can get it for room service as well.
- Comfy bed
- Glass elevator: kinda fun especially for kids
- Flight check I'm computer: at the front desk so you can print out your boarding passes
Midlights:
- Random sculpture art: acrobatic bunnies and small headed big men and such all around
Lowlights:
- Pool: small and weak, only 3 ft within the entire thing, area surrounding pool not very pleasant. Also drink menus on each table but no drink service--kind of odd.
- Business center: only for people on the 7th floor
- Wireless: available but fee per 24 hrs
- Outdated look to the place
- Not sure if it was just cause of the music conference, but the hotel as a whole smelled like pot
Not much to say about it but it was where our friends were staying. Next visit, I'll probably stay elsewhere.
Dear Hyatt--
It's time . Phoenix is becoming , or at least trying to become a big city and you need to seriously consider some upgrades. You are looking dated and tired. I suggest getting inspired and moving into the now.
Here are a few suggestions :
Go up to the eighth floor look out onto the atrium look at the tile and carpet It's hodge podge , stained and worn out. Ick!
Remodel to a contemporary look that embraces the southwest feel.
Do something bout the curtains in the suites they look faded and have strings hanging from the hardware.
Scrape off the popcorn ceilings and clean the other ceilings , I can see dust hanging in places.
Show off your elevators with flair and panache.
Love and Kisses ,
me
For a Hyatt at a major downtown city (one of the 10 largest cities in the country now), this tries to keep up with its better known sisters, but somehow comes up a little short for a Hyatt.
Its best feature is that is smack dab downtown. Across the street from the Convention center; a block away from the US Air Center (Phoenix Suns Basketball Arena) and 4 blocks away from the Chase Stadium (Diamonback Baseball Stadium), a block from the Arizona Republic paper, and several high rise bank labelled office buildings,
But it seems a bit tired; the dramatic lobby in most Hyatt's is lacking here; the service is average; the parking is across the street (but self park is only $10/day with valet $23/day); The rooms are fairly typical size for Hyatt, but they charge for Internet ($10), the decor is strangely faux distressed art deco furniture mixed with contemporary curtains and carpet; and the beautiful stamped metal armoire is a nice art piece, but functionally it fails, as the older Tube TV can't swivel to be seen in the king size bed, and the only dresser is 4 open shelves hidden behind 2 armoire doors under the TV. There is a lounge chair an ottoman in Nogahide (how many Noga's did it take to make that full hide chair?).
The AC is good and adjustable (a must in PHX in the summer!), There are 5 glass elevators that are pretty fast, and they are accessible (for the disabled) with braille and floor announcements.
This doesn't have all the nice little amenities that are de riguer for business traveller hotels, like water, micro, frig, suite, etc. And for a Hyatt, there were no bathrobes or even luxurious towels.
But I got a great summer conference rate under $100, and the location is good, although even though downtown Phoenix has grown up a lot, it is still pretty dead in the evenings in the summer when there are no sports teams in town.
Location, location, location! This was a perfect spot, right downtown, within walking distance of everything! My wheelchair accessible room was well designed and the staff was very nice. I was looking for something to do on a Saturday night and the concierge hooked me up with free tickets to a Mercury game.
Beware: The photos online are much better than reality. Compared to the perfectly lit hotel shots, it was as if I were wearing a set of tinted glasses when I actually saw it with my own 2 eyes. The hotel entrance is grand with art sculptures but gave the impression it had seen its heyday in the early 80s. The furniture & decor were in muted tones of coppery brown. It all seemed very blah.
I zipped up to the 16th floor in a speedy glass elevator and on my way to the room, appreciated a spectacular view of Chase Field and surrounding area below.
Downside
-Free WiFi is only on the first floor
-Water bottles in the room are $6
-The pool had ample lounge seating for the sun worshippers but was only 3 ft deep. The entire configuration of the pool was awkward at best and discouraged any lap swimming.
-Elevators are small and seem smaller when riding with people don't have a sense of personal space boundaries
Upside
-Pristine white down comforters and luxurious pillows made me feel like I was sleeping on a puffy cloud
-Location is walking distance to the mall, US Airways Center, starbucks, Matt's Restaurant (see review on Matt's) and a few nightspots
-There's a decent hotel restaurant with spacious outdoor seating and a bagel shop on the premises
-Even on a busy Friday night, I was able to locate street parking that saved me $10, had I parked in a public garage
-Check out is noon but the hotel graciously gave us an additional hour to check out since my friend's conference ended at noon
Overall, I wouldn't stay here if I had a choice. I only ended up here b/c I was crashing my friend's last conference night in the hotel and it made it easier for us to do hang out in Phx that night.
Great location if you are attending an event in the convention center or watching a baseball or basketball game. I found the rooms to be unimpressive and the local nightlife to be boring and mostly sports related. All of the nearby restaurants close very early which may be due to the large homeless population dwelling a couple of blocks away at the bus station. I strongly advise against walking alone at night trying to find something to eat; this is not a safe area.
There is a large movie theater a few blocks away that is located in a small shopping mall. The service was good and there is a large lounge area on the bottom floor to do some relaxing and networking.
A good hotel but I was not impressed with the local flavor.
This is probably one of the older Hyatts, but the inside feels like the outside with a/c. The inside has the same colors of the desert, from the lobby to the rooms you are in the desert, but inside???? Go figure??? Rooms are better than average for a normal hotel, but this is the Hyatt Regency for crying out loud. Luckily i just stay here for work.
Its got a small workout room with like 10 or 12 cardio machines with tvs, one set of free weights and one cable machine. The pool is pretty nice and the also have a spa. Always have decent service here.
Who schedules a conference in Phoenix in June?
The people that Mat K works for, that's who.
Who makes huge pool party plans for post-conference fun.
Mat K, that's who.
Who's pool is not a pool so much as an overgrown (not) hot tub?
The Hyatt Phoenix, that's who - fuckers.
Disappointing. Maybe I have high expectations from spending so much time in 110 degree Las Vegas pools with numerous chaise lounges, palm trees and large and/or pools. The Hyatt has provided a pool smaller than my living room. This is PHOENIX people, PHOENIX! We need a pool! Not a wading pool!
Ugh.
Otherwise staff was great.
Rooms were just fine.
Food was typical large scale conference fare.
The Hyatt is a really nice hotel. It's conveniently located close to the convention center and right across the street from the symphony hall.
There is a business center, gym, several ball rooms, as well as meetings rooms within the hotel. There's also a cafe and bar/restuarant to feed and nourish your hungry and thirsty souls.
The elevators are extremely fast almost too fast to stomach. The view was really beautiful in my room on the 18th floor.
What I didn't enjoy the whole weekend was the fact that the main light in my room was out the entire weekend. I mentioned it the first night and they never came to change it out.
I loved this hotel...It was in the middle of everything AND there were 2 starbucks within walking distance!
Also within walking distance was a hooters and a miniature shopping mall. The gym here was really nice - everytime i went, no one was there. i pretty much had the place to myself.
The only thing that somewhat ruined my experience was this old ass asian guy lurking around the pool area. He was such a pervert! Everytime someone took off their towel or was baking on their chair, he'd take out his video camera and start recording. I even called security on his nasty ass. unnghhh.
Great spot, right downtown to many places to eat at. There is reaturant right outside the hotel that is not too shabby, you have to check our Alice Cooper's CoopersTown pub/rest - nice spot.
Excellent service in a very good location. Lot's of good dinning options in the area.
I give the majority of the staff five great big, juicy stars. Some of them, eh, not so much. Some people were willing to bend over backward to make sure our meeting was a huge success and every need was met. Others, eh, not so much.
The space is a bit dated (our room for meals was an old disco, and still feels far too close to its old cheesy hotel bar days to be completely ignored), but the sleeping rooms are fairly nice & the beds comfy. Our breakout space was around the Garden Terrace, which, while not much to look at (a bunch of overflow chairs from the pool and a broken fountain featuring odd sculptures), all the rooms had windows, and natural light is GOLD when you're stuck in a hotel for days.
Speaking of sculptures, they commissioned the same artist that the Monaco in SF used - hammered metal animals performing circus acrobat activities abound.
The restaurant for the plebes - Networks is it? Is not actually much of a restaurant. It's a sports bar and they have a little bit of food, mostly wings. Yummy crunchy spicy snacky things though. Maybe they don't need to serve much food here since they have The Compass Room on the 24th floor.
I give the space a wholehearted "meh" despite the stellar service. Would I have a meeting here again? Alas, yes. The rates are good, it's spittin' distance to the convention center and the majority of the staff really did go above and beyond whenever they could.
Also has an Einstein Brothers and UPS annex. Handy.
uber great location. very close to the convention center which is the reason I was in Phoenix. service was above average.
no bed bugs.
