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Hyatt Place
1150 N Arlington Heights Rd
Itasca, IL 60143
(630) 875-1400
Itasca, IL 60143
(630) 875-1400
2 reviews for Hyatt Place
Pretty sweet digs here at the Hyatt Place. I stayed here after my sister's wedding at the near by Itasca Country Club. The staff is so friendly and accommodating. The rooms are sweet. 46" HD plasmas in every room, awesome blow dryers, very clean, very new and very comfortable. We were an obnoxious wedding party and they didn't seem to mind one bit. They let me check in 2 hrs before regular check in and I was about 20 minutes late checking out and paid NO additional fees. This place deserves 5 stars, but they don't have a real bar in the hotel. They have a serving station that has beer, wine and some cocktails, but I think it closes at 10pm. Because I was so impressed with everything else, I'm going to let that slide.
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Nice Hotel. WORST PARK AND FLY PROGRAM IN THE HISTORY OF THE WORLD.
This hotel has been constructed very recently. It is clean, well designed, pleasantly high-tech with helpful staff. The pool, fitness room, continental breakfast, and rooms themselves are all above average for the price range.
But the only reason I would ever stay in Itasca is because I am flying out of O'Hare. And for this same reason, I will never, ever stay here again. For ten bucks, we upgraded our king room to use the Park and Fly program ($89 total). It sounded like a great deal -- for those ten dollars, you can leave your car in their lot for up to two weeks, and the Hyatt shuttle picks you up and drops you off at O'Hare.
The morning drop off went fine. When we got back from our trip at 4pm, we called the desk just after touchdown...and were told we would need to wait 3.5 hours if we wanted to take the shuttle. Apparently, they let other guests book the shuttle for errands, and since you're not allowed to schedule airport pickups, you are @$%& out of luck if someone wants to go shopping. They suggested we pay for a cab, which cost us $55 It seems unethical to charge $10 for a service that doesn't exist.
The manager said, in about 7 years, they might have more regular shuttle service. I won't hold my breath.