House of Nanking
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919 Kearny St
San Francisco, CA 94133 b/t Jackson St & Columbus Ave in Chinatown - Get Directions
- Phone number (415) 421-1429
- Message the business
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“The sesame chicken was delicious and the rice soup that I ordered had a great broth.” in 499 reviews
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“It had tofu, delicious vegetables, and lightly fried pieces of sweet potato.” in 162 reviews
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“We absolutely loved everything that we tried, particularly the sizzling rice soup!” in 51 reviews
Recommended Reviews
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- Vikram D.
- San Francisco, CA
- 0 friends
- 21 reviews
1/24/2015 Updated review
Updating the review since they updated their Yelp listing! Not that bad after all!
Tried some other things on the
Menu this time around and had the Onion pancakes and the Sizzling rice soup instead of the sesame chicken.The staff here needs a real lesson in hospitality. They decide to shut down the place per their… The staff here needs a real lesson in hospitality. They decide to shut down the place per their convenience. Once at 8.45 , once at 9 even though the listing shows it's open till 10 p.m. I've seen them make people wait outside just so they can look busy. Pretty ridiculous. San Francisco's version of the Soup Nazi for sure. But the food is great , damn it. Read more4/4/2014 Previous review
1/26/2015 Really appreciate those extra two stars, Vikram -- thank you! Did you enjoy the onion pancakes and… Really appreciate those extra two stars, Vikram -- thank you! Did you enjoy the onion pancakes and soup as much as the sesame chicken from before? I'd love to know what you thought.
Comment from Kathy F. of House of Nanking
Business Owner
Cheers,
Kathy, Manager Read more -
- Lili X.
- Los Angeles, CA
- 108 friends
- 250 reviews
1 check-in2/5/2015
Ok, a a person of color who grew up in the San Gabriel Valley (626!), I know good Asian food. Hell , , I just about have my honorary Asian card. This was by far some of the WORST Chinese food I've ever had.
Flavorless.
No soy sauce.
And they gave everyone FORKS. FORKS!!!!
WTF??
It felt like I walked into a Chinese restaurant in Dublin, and the Irish are not known for their cuisine, lol. How un-diverse can a restaurant be in SF (although most patrons seemed like tourists) ??? My coworker swore up and down about trying this place, and the Yelp reviews seemed convincing...
.... wrong WRONG WROOOOONG!!! Ugh, get this taste outta my mouth...2/11/2015 Lili, coming from someone who really knows her Chinese food, it's especially disappointing to read… Lili, coming from someone who really knows her Chinese food, it's especially disappointing to read this review. Forks, indeed, are offered to everyone, but chopsticks are also readily available on request. (As you mentioned, most of our customers are indeed tourists, so we try to be accommodating to everyone.) As for our menu, we do offer a wide range of dishes so that anyone from any part of the world can find something to enjoy. That said, whatever it is you order with us, the flavors should always be satisfying. Would you be able to tell me what it is you ordered so I may look into this?
Comment from Kathy F. of House of Nanking
Business Owner
Looking forward to your reply,
Kathy, Manager Read more -
- Gus E.
- Redwood City, CA
- 0 friends
- 17 reviews
1/24/2015
For a while now, I have heard rave reviews of this place, especially from my wife who swears by how good the food is. I have never been so we tried to grab dinner there about a year ago. Unfortunately it was Chinese New Year so Nanking was closed which is understandable so we figure we try again when the opportunity presented itself. Last night we decided to make a trip to the city and finally see why so many people love Nanking.
Regretfully, Nanking wouldn't let us in. We arrived at 9:20 PM but a very rude waitress told us that they were closed even though their web site states that they close at 10 PM on a Friday night (you see the same thing when you do a Google search). She essentially slammed the door on us as we were about to walk in (door was propped open as we were approaching the restaurant). There were clearly people inside still eating and waiting for food and there were enough open tables to seat us. Plus there were a few other customers who arrived at the same time as us but were also turned away so Nanking felt the extra business was not worth their time.
This is the first time I have ever written a review for a restaurant I have yet to eat at which does seem odd but I feel people need to know how deceptive Nanking is about their closing times and how rude their service people are. Yes, I do know that service at a traditional Chinese restaurant is not what you expect from most restaurants and I am totally OK with that as I am a Bay Area native and have dined at traditional Chinese restaurants before (you don't go for the service but for the food!). But Come On Man! You couldn't even at least say sorry we are closed or at least honor the closing time you post on your web site?!
We tried pleading our case to the waitress telling her that we drove all the way from Redwood City just to try Nanking but she didn't even bother to listen to us. I get the feeling that Nanking is coming down with a strong case of arrogance since they know they are the renowned Chinese restaurant in a city like SF which prides itself on good food. Note to the management, if you want to keep your restaurant as the top Chinese restaurant in SF, honor your closing times and treat your potential customers with a bit more respect. I can easily get good Chinese food at so many places and I hope you make the necessary changes so that this doesn't happen again to any one else. I've struck out twice with Nanking. Not sure if I will try for a third time to eat at this supposedly really good Chinese restaurant that apparently felt I was not worth their time to be a patron at their establishment.1/26/2015 What can I say, Gus? I'm embarrassed and incredibly sorry this was the case. It was a mistake that… What can I say, Gus? I'm embarrassed and incredibly sorry this was the case. It was a mistake that our hours were posted on Google as open until 10 -- we close at 9. Our web team is taking care of it as we speak so it doesn't happen again.
Comment from Kathy F. of House of Nanking
Business Owner
That said, you're right about the service -- we should have been more understanding and more appreciative of the fact that you drove all the way from Redwood City. Regardless of our renown, it's not like us to rest on our laurels. You came to us for a great experience, and we should have given you one.
It's asking a lot, but I hope you'll consider giving us another shot. We're better than this, and I'd love a chance to prove that to you.
All the best,
Kathy, Manager Read more -
- Deborah B.
- Colleyville, TX
- 32 friends
- 19 reviews
1 check-in2/13/2015
Was here 22 years ago and just came back for the first time since. As good as the first time, if not better. Everything was delish and very fresh. You go here for the food and the price.... Not the atmosphere. A must when in San Fransisco!
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Special veggie appetizer (not on the menus but oh so good!!)Special veggie appetizer (not on the menus but oh so good!!) - See all photos from Deborah B. for House of Nanking
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1 check-in1/1/2015
Way overhyped. I don't know what draws people to wait in a line outside in the cold for this place.
ARRIVAL:
If not crowded, they seem to try seating customers by the door.
If crowded, "10-15 minute! Wait outside!" followed by some initial confusion of what was just said and then comes the line of incredibly cold customers outside on these chilly winter nights.
SEATING:
Parties of two are seated uncomfortably close to each other, by American standards. House of Nanking will move two tables (meant for parties of four) about two inches away form each other and seat two parties. It's almost like the hella Chinese places that have two parties share a large round table to seat more people.
FOOD:
-- House Special Sesame Chicken = OK? Not bad but not amazing. Sweet brown sauce smothering fried chicken pieces, accompanied by sliced orange (yam? carrot? sweet potato?) and green veggies (cucumber?). Tastes kinda like general tso chicken. The staff use bare hands to top the dish off with sesame seeds... after pressing the register's touch screen and other things. I HOPE THEY WASH THEIR HANDS AFTER HANDLING DIRTY DISHES.
-- Melt in your Mouth Calamari = Eh. The texture of the calamari pieces is nice since you don't have to break your jaw gnawing away. The batter is light but doesn't stick to the calamari well because of the light citrus sauce making it soggy. Chewy, yes. Crunchy, nada.
- Pork Egg Rolls = Decent. They taste different than any other egg roll I've ever had. They make nice appetizers, sure.
SERVICE: Sub-par Asian service
Less pleasant than usual Asian service.
-- "Wait outside!" when they have customers waiting to be seated. When there was a reservation holding two rows of tables, there was no explanation to incoming customers why they need to wait and not be seated there.
-- Instead of making suggestions to new customers (i.e. tourists), "Get this *points*" or "You want this *points*." Uhh okay.... The staff definitely rushes people to order.
-- Raising voices at customers asking questions1/2/2015 Liana, I'm a little taken aback by your review. Sure, we're different than many other restaurants… Liana, I'm a little taken aback by your review. Sure, we're different than many other restaurants since we mimic a traditional Chinese dining experience, but by no means should that suggest we sacrifice on quality, hygiene, or service. Many times our chefs or server will recommend dishes to guests so they have the most authentic experience possible, and frankly, it's one of the reasons people find us special. I'll take your comment about the wait to heart, though -- we may mistakenly be assuming that folks come to us knowing about our wait time. Overall, I'd love for you to give us another shot. I know we have what it takes to impress you, and I'd love a chance to.
Comment from Kathy F. of House of Nanking
Business Owner
All the best,
Kathy, Manager Read more -
- Nikki S.
- Union City, CA
- 194 friends
- 18 reviews
1 check-in1/17/2015
Hands down my favorite place for dumplings!
We came in & were sat immediately! I was so happy that they weren't that busy considering that it was a Saturday night. We ordered Shrimp packets to start. Really crisp & delicious. We also ordered Pork & Chicken dumplings. They were so so so soft. Exactly what I wanted & expected. The flavor of the sauce that it came with was also really tasty. The only thing that bummed me out was the Sesame chicken! The chicken was good, but the dish was mostly yams covered with sauce. I felt like the name of the dish should be "Sesame Yams". But those dumplings earned 5 stars on their own. Can't wait to come back! -
1 check-in12/24/2014
Wow, after reviewing my recent SF check in's I realized I haven't reviewed a bunch of restaurants! I believe that House of Nanking needs to be reviewed. I've been here probably 5 times within the last few years and it's one of our favorite Chinese (Hunnan) food of all time. Yes it can get super busy here and service really isn't its strongest point although never poor, but come down here on off peak times and you will never have to wait. I've tried many of their dishes but recently we shared the sesame chicken and garlic fish. Both were amazing and I love their blooming teas. It was a tough choice because the calamari is truly excellent too, I was just in the mood for chicken and fish on our recent visit.
I can see why Nanking gets a lot of press in tour books. Great food, reasonable prices, equals a great meal and experience. -
- Shendi X.
- Oakland, CA
- 154 friends
- 78 reviews
2/12/2015
I love this place and can't wait to go back. Sure, it may not be the most authentic Chinese food, but this Chinese American also doesn't feel it veers very far off either? There are several vegetarian/vegan options, and the eggplant/sweet potato dish is definitely delicious and perfectly sized. I ate here once before and had an assortment of things, but don't quite remember well enough to commit them to paper. I'm also a fan of the branding, décor, and general styling of the place. It's what I wish Chino would be! I also had no issues with seating, as there was plenty of space when I arrived. The staff were perfectly fine!
2/13/2015 Shendi, it sounds like you really get us, and that couldn't make me happier. Knowing you're a fan of… Shendi, it sounds like you really get us, and that couldn't make me happier. Knowing you're a fan of our food, vibe, and service is all I could ever ask for and more. That said, is it safe to assume you'll be back sometime in the future?
Comment from Kathy F. of House of Nanking
Business Owner
We'd love to welcome you in again,
Kathy, Manager Read more -
- Joohyun K.
- Austin, TX
- 3 friends
- 1 review
2/13/2015
Well, I liked this restaurant for a while, but today I was really disappointed and shocked. After the meal, the bill was outrageous. The server added $5 as a tip for himself in every copy of the bill. WTF?? Well, and another server was waiting for me to sign the bill and I think she was worried that I may rewrite the (automatically) added tip part. This was pretty unpleasant experience. Well, they might earn $5 this time, but they lost one customer forever.
If you guys go to this restaurant, please look at the bill closely. They may have added tips already in your bill. -
- Michelle A.
- San Francisco, CA
- 226 friends
- 75 reviews
- Elite ’15
5 check-ins11/24/2014
This place reminds me of a Chinese restaurant you'd see on Seinfeld. No frills service, Get in, Eat, and Get Out. The friendliness levels of the staff are below par but there is still a line out the door because the food is just too damn good.
My favorites are: Sesame chicken, crispy beef, and pea shoot salad.11/25/2014 We may be no-frills, Michelle, but I'm so glad you love the dishes we're serving up! Thanks so much… We may be no-frills, Michelle, but I'm so glad you love the dishes we're serving up! Thanks so much for reaching out with this great review. When's the last time you had a chance to drop in for some sesame chicken?
Comment from Kathy F. of House of Nanking
Business Owner
All the best,
Kathy, Manager Read more -
- April B.
- Hawthorne, CA
- 4 friends
- 8 reviews
12/29/2014
House of Nanking was suggested as one of the best Chinese restaurants in Chinatown so it was only natural to visit.
I wasn't shocked to see a line outside of the restaurant, but I was pretty surprised that there was no walk-up list. Everyone waited in line and when a table became available for the number in your party, they called you in. While dining, I saw the hostess tell several groups of people to wait outside to be called in. There's NO waiting room inside. It's pretty small.
The food was pretty good. I didn't see the usual sweet and sour, orange chicken, etc. We decided on the fried shrimp packets with peanut sauce, and the pork egg rolls as our appetizers, and our entrees were fried rice, chow mein, and sesame chicken. To drink we had the detox tea, which is a delicious fruit-infused tea. I believe we spent in the $40 range for our meal. There seemed to be more meatless options, which is OK if that's your thing. All in all, I liked it. Not sure I'd return, since there are so many other options in the area.12/30/2014 I'm happy you enjoyed your first time in, April, but I'd love to know how we could really knock it… I'm happy you enjoyed your first time in, April, but I'd love to know how we could really knock it out of the park for you. Were you hoping for different dishes, or was the wait an issue? I'd love to get your feedback.
Comment from Kathy F. of House of Nanking
Business Owner
Talk to you soon,
Kathy, Manager Read more -
- Dan K.
- Los Angeles, CA
- 24 friends
- 122 reviews
1 check-in1/20/2015
Omg. I was wonderfully surprised by everything. Luckily an older lady ordered for us. She asked what we liked and we replied "everything."
The rice sizzling soup was eye opening. Could not believe my mind. Also had the fried rice, dumplings, noodles, beef, shrimp and chicken dishes and shared everything.
In fact, during the soup i wanted to ask for a boba straw but refrained due to class. -
- Christina L.
- San Francisco, CA
- 43 friends
- 133 reviews
- Elite ’15
11/26/2014
soooo i've always been really curious about this place since i walk by it all the time on kearny, and it's ALWAYS so packed..! and the sign outside is quite colorful... a friend from seattle actually recommended that i try it since he comes here every time when on business in sf, so i decided to give it a go for my birthday dinner with the parents. kinnndda risky, given, that parents eat chinese food a lot...in china...
we walk in, and everything smells delicious, and every table has a ton of good looking food that people seem to enjoy eating. we got a table right away, which is awesome, and were given the 'chinese' menu, which is handwritten. the lady of the house spoke to us in shanghainese after hearing the three of us converse, and offered to make recommendations, which we gladly took.
given that it was a cold evening, we got the fish soup with noodles and basil...maybe with a hint of lemongrass? we also got birthday noodles with peanut sauce, and sauteed vegetables (dou miao), which is a staple that i compare restaurants against. also got the house special beef, which is a unique dish that my dad seemed to enjoy a lot.
soooo, everything was gooood, but not great, and i really wanted it to be great. sigh. the soup was probably my favorite. the noodles and veggies were both a bit bland; the beef is interesting yes, but the bok choy tasted kinda raw, and were cold - not very characteristically chinese.
with that said, the servers were alll so courteous, and the dishes came out WAY fast, which i think is a plus. the restaurant itself is a bit loud, but that can be expected with a chinese place. the lady who recommended dishes also suggested Fang, which is owned by the same person. mmmm, maybe i will give it a try one day, since i live in soma and fang is pretty conveniently close... :)12/1/2014 I'm sorry to see we didn't hit it out of the park for you, Christina, especially since you took a… I'm sorry to see we didn't hit it out of the park for you, Christina, especially since you took a chance on us for your birthday dinner. Our dishes and atmosphere are usually a winning combo, and I'm sorry to see you felt our flavors fell flat. Just to clarify, were you looking for a little more spice in the noodles and veggies? I'd love a chance to chat about this since you're so versed in the flavors we work with.
Comment from Kathy F. of House of Nanking
Business Owner
Hope to hear from you,
Kathy, Manager Read more -
- Niniane W.
- San Francisco, CA
- 81 friends
- 341 reviews
- Elite ’15
1/14/2015
Sesame chicken is good. It doesn't taste like any other "authentic" chinese food that I'm familiar with, but Americans seem to like it.
1/15/2015 Thanks for this, Niniane! You're right that we don't serve up "authentic" flavors, per se -- our… Thanks for this, Niniane! You're right that we don't serve up "authentic" flavors, per se -- our dishes and seasonings have been shaped to fit our restaurant's history (almost 30 years!). Which dishes did you try?
Comment from Kathy F. of House of Nanking
Business Owner
All the best,
Kathy, Manager Read more -
- Valerie A.
- San Francisco, CA
- 194 friends
- 23 reviews
2 check-ins11/24/2014 Updated review
Went here for lunch to celebrate our friends bday. Had the braised fish with spicy soy, famous sesame chicken, and dumplings. All three dishes were great!!! We even had goji berry tea which was a new experience. I usually put this to make soup but never tea!!!!
Had an awesome experience and the service was great! This place is just an icon place in Chinatown. Gray for financial workers and class for the not so traditional Chinese food.I went here with my friend yesterday and had the five spice fish and dumpling soup. The atmosphere… I went here with my friend yesterday and had the five spice fish and dumpling soup. The atmosphere was very cool and I saw a lot of financial people eating here. I had always wanted to try this place but there was always a line. Luckily when we went here someone just left.10/18/2014 Previous review
The food was very good. I never had the dumpling soup this style before. The dumpling had sauce like the Shanghai dumpling but the skin tasted like wonton. Soup broth was tangy but hit the spot. The five spice fish was cooked perfectly with pea sprouts. Very good! I saw everyone ordering the chicken... so definitely I will try that next time. Read more -
- Steve B.
- Berkeley Heights, NJ
- 0 friends
- 12 reviews
10/12/2014
Hands down the best Chinese food I have ever had in my life! I ate here last year while attending The Dreamforce convention in November. I was floored with how good the food was.. I came back here this year for Dreamforce with some in trepidation.. Afraid that house of Nanking could not live up to my hype! I'm happy to say that it crushed my expectations!!
The food is simply fantastic! I have never had better!! If you are looking for world class Chinese food this is the place!!-
We ordered almost everything and all f it was amazing!!We ordered almost everything and all f it was amazing!!
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2 check-ins5/21/2014
This restaurant is owned by the same owner as Fang. I enjoyed Fang so much because the owner ordered off the menu items for me, so I decided to try this one out.
The seating is very traditional ancient style. The menu is very creative. You cannot find these dishes anywhere else. No broccoli beef please. It's Nanking food. The dishes sound like Cantonese food but it's not. Very different and innovative. They have one menu for Chinese in Chinese and one for American in English.
Fish soup with thin noodle, tofu and wonton. Not Cantonese one! It's so good! A bit sour and pickled veggie makes it flavorful but not bland. The fish is fried very good. Soup is awesome. $14.95.
The eggplant with minced pork and shrimp paste. Also very good. The shrimp paste flavor makes it unique! I've never seen this combination before in any Chinese place. But I still think eggplants are too oily like other normal Chinese restaurants.
They grew organic goji in shanxi. Their tea uses that goji, $2. The taste of goji is different than other non organic ones. Less sweet and fresher.5/23/2014 So happy to hear how much you enjoyed your time at Fang and here, Ashley! Did you know that we love… So happy to hear how much you enjoyed your time at Fang and here, Ashley! Did you know that we love to order for you, too? All you have to do is let us know your dining preferences.
Comment from Kathy F. of House of Nanking
Business Owner
I'm so glad your experience with us was a great one -- your fellow Yelpers will love your dish breakdowns as much as we do! Come back and see us again soon, OK?
Best,
Kathy, Manager Read more -
- Prusha S.
- Sahuarita, AZ
- 22 friends
- 204 reviews
1 check-in11/20/2014
Bad service but good food.
I asked for Broccoli and beef (off the menu) and they totally accommodated my order.
We had a chicken lettuce wrap, calamari melt in your mouth steaks and ice cream. Everything was delicious and perfectly well made. -
- Heather C.
- Singapore, Singapore
- 0 friends
- 2 reviews
1 check-in12/30/2014
I went there at about 3pm and was surprised that the place was packed and had a line as well. Since it was the 2 of us it was easy for us to get a seat. Ordered the sesame chicken which was crunchy and had a generous amount of sauce on it, together with sweet potatoes and cucumber which added a nice touch and crunch to the dish. We also had the hot and sour broth that wasn't too spicy and was delicious with chunks of meat and tofu. Would be better if there weren't any peas in there.. Which were still undercooked. Overall a pleasant experience with delicious food!
12/31/2014 Happy to hear your lunch was a hit, Heather! You made a great choice with the sesame chicken -- it's… Happy to hear your lunch was a hit, Heather! You made a great choice with the sesame chicken -- it's definitely a house favorite. Just curious, since it sounds like this was your first time, how'd you hear about us?
Comment from Kathy F. of House of Nanking
Business Owner
All the best,
Kathy, Manager Read more -
- James P.
- Dallas, TX
- 8 friends
- 5 reviews
2/7/2015
Run! I wouldn't expect the service to be good at a hole in the wall kind of place like this... And it wasn't! But I did expect the food to be great... And it wasn't even good! Never again.
2/11/2015 It's pretty upsetting that you feel this way, James. We enjoy being able to provide you with a… It's pretty upsetting that you feel this way, James. We enjoy being able to provide you with a unique service experience that, although different than what you're used to, should always be efficient. You mentioned the food being below expectations -- would you be able to tell me what you ordered, so that I may look into this?
Comment from Kathy F. of House of Nanking
Business Owner
It'd be great to hear back,
Kathy, Manager Read more -
- Kyle D.
- San Francisco, CA
- 26 friends
- 20 reviews
2/4/2015
Had the sesame chicken, pork egg rolls, and some noodles. It wasn't horrible, but it wasn't good. The food didn't have much flavor and tasted a bit bland. The service can be hit or miss.
2/5/2015 Sorry to hear that your meal was underwhelming, Kyle. Everything should have been bursting with… Sorry to hear that your meal was underwhelming, Kyle. Everything should have been bursting with flavor, and the service should be on point every time. Will you let me know the date of your last visit and some specifics about how the service was?
Comment from Kathy F. of House of Nanking
Business Owner
Hope to hear more,
Kathy, Manager Read more -
- Mark F.
- Chicago, IL
- 0 friends
- 12 reviews
2/7/2015
Stay away. Bland. Bad service. The friend who recommended this place is no longer my friend.
2/9/2015 Mark, you should have a great experience with us each time you visit, and that means quality food… Mark, you should have a great experience with us each time you visit, and that means quality food and attentive service. I apologize if you feel this just wasn't the case. I'd like to make things right, so I'd really appreciate some more details -- may I ask which day you came in?
Comment from Kathy F. of House of Nanking
Business Owner
Looking forward to hearing from you,
Kathy, Manager Read more -
- Hani B.
- San Diego, CA
- 6 friends
- 3 reviews
1 check-in1/17/2015
The novelty of it is what attracts but the waiters with lousy attitude and impatience really suck.
Thanks for the response: we had the calamari, the chow mien, the Nanking beef and Shizwan chicken. We were inquiring about a type of beef that we had off menu last time we were here but the waiter would not give us a moment to ask any questions.1/19/2015 You can't imagine how sad it makes me to see this, Hani. Our team -- while different than many other… You can't imagine how sad it makes me to see this, Hani. Our team -- while different than many other restaurants around town -- should always make you feel right at home. I can only hope you'd be willing to give us another shot to prove that to you. Just curious, which dishes did you try while you were in?
Comment from Kathy F. of House of Nanking
Business Owner
Hope to hear back,
Kathy, Manager Read more -
- Marie C.
- Los Angeles, CA
- 4 friends
- 38 reviews
1/3/2015
The man is obsessed with this place
He has been coming for 24 years from LA. Yes you read that right 24 years
When we first met 12 years ago he would wake up and say "We are driving to San Francisco today to eat at House of Nanking" and we would literally take a trip and and stay a might or two so he could eat here twice
He would have dreams of their food
No joke
I know I'm sounding crazy at this point but it's true.
Anyway they have become much more commercial now - expanded into the retail space next door so they have many more tables than more
The best dishes are the Sesame chicken, shrimp packets, pea shoots and crispy beef which was crossed off the menu for some reason. Hope they don't permanently remove it from the menu
If you like a little higher end go to their new restaurant Fang which was also pretty good
Yum!!!! I will always love House of Nanning!!!! -
- Scott K.
- Dallas, TX
- 0 friends
- 1 review
2/7/2015
Don't waste your time or money on this place. While it is reasonably priced, the food is fair at best and the service was awful.
2/9/2015 Scott, I'm sorry to have left you with this impression of us, and I sincerely apologize for the… Scott, I'm sorry to have left you with this impression of us, and I sincerely apologize for the service you speak of. I'd love to hear more of your experience so I can make things right. Would you please let me know which day you stopped by so that I can look into this?
Comment from Kathy F. of House of Nanking
Business Owner
Hoping to hear from you,
Kathy, Manager Read more -
3 check-ins3/15/2014
House of Nanking is quite a trek from my office. Alright, it's not really that far, but high heels can turn the most innocent walk into a slog to the top of Half Dome (read: ouch). Nevertheless, I refuse to wear running shoes with a dress or a skirt, on principle.
I had previously tried to go to HON (ha) and failed (see my Dumpling House review for the explicit details). Be careful to note where you're at, because the Dumpling House next door is quite popular, and it typically has a line going out the door. If you're prone to attacks of sudden onset ADD like myself, you might just get in that line if you're not paying attention. And that would be tragic.
Since then I have been to HON twice, once for lunch and once for dinner, and I kind of love it.
Strangely, the item I love the most at HON is the steamed pork dumplings. I think dumplings are so satisfying, and the ones that are not deep fried tend to taste better to me. HON's dumplings do not disappoint. They are the perfect texture (and I'm a freak about texture), and cooked to perfection (I.e., HON gets that "steamed" does not mean "boil" the sh*t out of them). But all of that aside, order these dumplings simply for the sauce they come in--what the FRAKK is that sauce? It doesn't taste like peanut sauce to me. It's nice and cool yet pleasingly spicy and delicious. Yes, please.
I've also had the sesame chicken, since HON describes it as their signature dish. It's served with yams (or some kind of sweet potato) and a green apple garnish. The portion is huge (please be advised that you will need assistance finishing this dish, and that I'm available to help). But it's pretty tasty. It's very filling, of course, because it's fried. The yams are a surprisingly good element of the dish, although they will make you feel pretty full as well. I can get one order for take out and live off of it for three days, easily. Call me crazy, but I don't think it's diet.
I'll be back for the garlic fish and the melt in your mouth calamari, naturally. The soup looks bangin as well. I want all of it.
The interior of the restaurant is split into two rooms, mostly with large community tables. The service is supremely efficient (read: lightening fast). The Tsingtao is flowing like wine.
Never mind the restaurant next door, this is what you want. -
- Molly M.
- Dallas, TX
- 10 friends
- 15 reviews
1/14/2015
Totally authentic, divey Chinese food perfection. We ordered the shrimp dumplings as an appetizer and it was perfectly crisp and the shrimp, peas and other veggies were super fresh and light. I had the Mongolian Beef over crunchy noodles for lunch and it was hot, fresh and perfectly spiced. This place is small, packed and the staff is more than ready to move you on your way, but it's worth it.
-
1 check-in9/4/2014
I ordered the Nanking chicken here and it was decent, not too salty which is usually my biggest complaint for chinese places.
My biggest complaint for this place is the one table setting for two that faces the window. My wife and I ate our lunch there, looking at the passerbys. She had just taken a picture of her plate on her phone meaning to IG it later. (Sorry yelp) and left it on the table. while we were eating, two thieves ran up and grabbed her phone thru the window and tried to steal mine and ran.
the restaurant is layed out like a maze of people so i couldnt run off after them. The owner suggested we call the cops if not for our lost phone (which i knew we were never going to see again) but for future tourists. who also might be eating at that same table.
the owner comp'd our meal for our trouble. so instead of a $420 meal, it was just a $400 meal if you include the lost iphone.
we called the cops and it turns out, the camera facing the street is a dummy camera, so no footage is being recorded.
he was wearing a hoodie and hat on a 90 degree day. and somehow i'm sure it'll happen again, likely when someone spots a phone on a table and a guy runs in and grabs it.
so the TL;DR version, got seated next to a window, got our phone stolen, with 0 chance of catching the guy.9/16/2014 I'm so sorry that this happened, Tony. This is such an extraordinary situation, and it's a shame… I'm so sorry that this happened, Tony. This is such an extraordinary situation, and it's a shame that it put a damper on your vacation. I hope you can understand we did our best to compensate for what we could. There's no way for us to predict or prevent passerby from making decisions like that. Please consider giving us the benefit of the doubt -- we only want the best for our guests, and we're just as disappointed as you that this happened.
Comment from Kathy F. of House of Nanking
Business Owner
All the best,
Kathy, Manager Read more -
- Wendy F.
- Mountain View, CA
- 6 friends
- 18 reviews
12/29/2014
Given I'd been told of this place...in another state, I was truly disappointed to wait in line with a bunch of tourists (should've keyed in on that alone) to experience nothing other than an average Chinese food place. Apparently ownership changed a few years back so perhaps this is why, but needless to say we were less than pleased with the experience.
Menu was limited (the menu on yelp is accurate and inclusive of all choices) food was mediocre at best and service was AWFUL. Staff seemed miserable and literally stood over the top of my husband while he signed the check. Frankly, I'm ok with poor aka "short" service in this type of place considering it obviously stays busy, but the lack of remote concern regarding our dining experience or even eye contact for that matter, was disturbing. Especially considering we waited patiently in line for almost an hour at and were clearly to eager to try a "local" favorite. Our enthusiasm was greeted by a staff consisting of the seemingly inconvenienced.
Overall expect nothing at all traditional or unique. Seriously, I had to ask twice at the table for chopsticks (both ignored as staff looked straight at me and turned to walk away) so ended up going to the register to ask a third and fourth time (I'm not kidding....4 TIMES!) for them myself. Truthfully though I was so excited to finally try this place out that I didn't care. Still super pumped, WITH my hard earned chop sticks, I rushed back... to shear disappointment.
In short, the food wasn't horrible, it just simply wasn't anything spectacular or unique for that matter either. It arrived quick after we finally ordered about 15-20mins after sitting down so it was hot and I will note, the peanut sauce on the "shrimp pockets" was tasty but nothing that I would return for. Regardless hot mediocre Chinese is better than cold so I gave an extra star for this alone.
Main dishes were smaller than average sized and came with no rice or any other side item. This is also not a huge issue considering most portions are often too large BUT, I'd rather at least have good Chinese (X&Y or other various places in South Bay) and take leftovers, than pricey small portions of mediocre Chinese with poor service.
Finally, In all fairness, maybe we caught it a bad time (5pm on a Sunday) but I'd do yourself a favor and either ask the locals where they eat or at least avoid waiting in line for a potentially similar deflating experience. Instead, go somewhere with a line of 'returning' customers rather than out of towners/tourists and avoid an epic yelp fail.12/30/2014 Wendy, I can't say how sorry I am that you were unimpressed with your visit. There's a reason we're… Wendy, I can't say how sorry I am that you were unimpressed with your visit. There's a reason we're a local favorite -- our recipes and flavors have been in our family since we opened back in 1986. Our service isn't always what's expected, since we're closer to a traditional Chinese dining experience, but you should still feel right at home with us. I'd like to check on this for you, so could you let me know when you stopped by?
Comment from Kathy F. of House of Nanking
Business Owner
Hope to hear from you,
Kathy, Manager Read more -
- Nancy F.
- Sacramento, CA
- 0 friends
- 47 reviews
1/11/2015 Updated review
Yummy food and a very nice waitress! We had these egg rolls that weren't rolls at all. Peggy recommended them and I loved them. It had eggs and vermicelli noodles. Pretty good eats. This was not your typical Chinatown dishes, very different.
Yummy food and a very nice waitress!! We had these egg rolls that weren't rolls at all. The waitress… Yummy food and a very nice waitress!! We had these egg rolls that weren't rolls at all. The waitress recommended them and I loved them. It had eggs and vermicelli noodles. Pretty good eats. Read more12/20/2014 Previous review
12/22/2014 Can't argue with a compliment like "pretty good eats," Nancy! Thanks so much for sending this our… Can't argue with a compliment like "pretty good eats," Nancy! Thanks so much for sending this our way. It sounds like the egg rolls were a real favorite, but now you've got me wondering -- what else did you try while you were in?
Comment from Kathy F. of House of Nanking
Business Owner
Happy holidays,
Kathy, Manager Read more -
1 check-in2/21/2014
Listed in san francisco eats.Featuring uncompromisingly tasty dishes like their famous* sesame chicken, fried shrimpackets (that contain actual succulent shrimp) in sesame sauce and my favorite, the insanely addictive house noodles...this is a restaurant I would regularly return to if I lived in this city.
My only major complaint is the blossom in my blossom tea was the only blossom that didn't blossom. I obviously demanded my entire meal be comped,** but the staff refused.
Truth be told, the service is a bit perfunctory; however, I've come to expect that from any excellent Chinese restaurant from coast to coast. P.F. Chang's has friendly servers, and I'd rather eat at the House of Nanking any day.
____________
*I'm not sure to whom, but it was good.
**I didn't actually do this. Don't do things like this, or nobody will like you.2/24/2014 We're glad to hear how much you love dining with us, Peter! Your hilarious review made me chuckle.… We're glad to hear how much you love dining with us, Peter! Your hilarious review made me chuckle. Wish you lived here - Then you could visit us all the time! We're honored you'd choose us over a chain restaurant. Come back and see us again soon!
Comment from Kathy F. of House of Nanking
Business Owner
Best,
Kathy, Manager Read more -
- Joelle C.
- Oceanside, San Diego, CA
- 1 friend
- 9 reviews
1 check-in1/8/2015
I just walked out and I am very weirded out and felt like the servers were very rude to me. First off i came in and no one was there. But the servers jst kept talking in their language and touched their teeth and ignored me. I said i wanted to order a big to go order for family style. And the lady looked at me with a disgusted look shaking her head. So i said ok i will just pick from your menu. AND An older lady looked at me and told me no i am not gonna do orders for you. TOO many!
So i just said OOOHHH kay and walked out. I mean there was no one there! Its not like it was busy or anything.
Dont order there for to go. You will waste your time walking.1/14/2015 Joelle, I'm floored to hear this. While our service can be a little different than most, courtesy is… Joelle, I'm floored to hear this. While our service can be a little different than most, courtesy is always our policy. I'm so sorry if that wasn't the case, and I hope you know that it's been addressed with the staff. I know you mentioned you wrote this right after stopping in, but could you let me know what time? I'm trying to pinpoint exactly what happened.
Comment from Kathy F. of House of Nanking
Business Owner
Thank you,
Kathy, Manager Read more -
- Michael R.
- Salt Lake City, UT
- 8 friends
- 7 reviews
1/31/2015 Updated review
Food was delish!!!! But beware, the service is a little....forceful. But the food is good, so it's worth it...
Good was delish!!!! But beware, the service is a little....forceful. But the food is good, so it's… Good was delish!!!! But beware, the service is a little....forceful. But the food is good, so it's worth it. Read more12/6/2014 Previous review
12/8/2014 Happy to hear you loved everything you tried, Michael -- which of our dishes is your favorite?
Comment from Kathy F. of House of Nanking
Business Owner
All… Happy to hear you loved everything you tried, Michael -- which of our dishes is your favorite?
All the best,
Kathy, Manager Read more -
- Luis G.
- Los Angeles, CA
- 1 friend
- 35 reviews
2 check-ins11/2/2014 Updated review
Update review
Food is still amazingly good!
Nothing has changed since last year.
Consistent.Best Chinese food in Chinatown!! Definitely a must when in the area!! Awesome food!!10/26/2013 Previous review
Not a 5 start… Best Chinese food in Chinatown!! Definitely a must when in the area!! Awesome food!!
Not a 5 start only because of service.
Once you have the food service doesn't really matter! Read more10/29/2013 Wow! We're honored you think we have the best Chinese food. Thanks, Luis! What's your favorite dish?… Wow! We're honored you think we have the best Chinese food. Thanks, Luis! What's your favorite dish? I'd love to know!
Comment from Kathy F. of House of Nanking
Business Owner
We wish we could squeeze that fifth star out of you, but understand your reason. We're continuing to work on making sure the entire experience with us is an excellent one. Appreciate the feedback.
See you soon,
Kathy, Manager Read more -
- Corissa G.
- Yorba Linda, CA
- 3 friends
- 8 reviews
9/13/2014
We came here with extremely high expectations and got shot down.
We got the Sesame chicken, Beijing beef, chow mein and pork egg roll.
Pork egg roll= while it had a good outside sauce and crispy texture, there was WAY too much pork to fit inside that tiny little roll and was a bit too chewy for my liking.
Chow mein= this was my favorite part of the dish, but came off just a bit too salty for some of the people in my party
Sesame chicken= this "famous dish" will forever live in my mind as the dish with the plastic in it, yes you read right. Plastic. If you dare to get it after this review PLEASE inspect the meat for any unsavory plastic bits.
Beijing beef= no flavor, just spice
All and I wouldn't come back here in the future9/17/2014 Corissa, I'm shocked to hear your sesame chicken was served to you this way -- I hope you had a… Corissa, I'm shocked to hear your sesame chicken was served to you this way -- I hope you had a chance to mention something to your server in the moment because we would have taken care of this immediately. As far as the rest of your meal goes, it's a shame that the egg roll and chow mein weren't to your liking, either. We take pride in serving meals our customers adore, so I can only hope you'd be willing to give us a second chance to show you our best.
Comment from Kathy F. of House of Nanking
Business Owner
All the best,
Kathy, Manager Read more -
- Anna B.
- Pacific Grove, CA
- 196 friends
- 198 reviews
8/15/2014 Updated review
I meant they were boring as in no flavor at all.
The two people who served us were cold and ambivalent.
Apparently the yelp PR representative who responded above was absent that day.We got lucky and were seated right away. Food was very fresh. Veggies not overcooked. Pea shoot… We got lucky and were seated right away. Food was very fresh. Veggies not overcooked. Pea shoot salad with Bok Choy was amazing (simple but perfect balance of tangy and salty) Vegetarian dumplings were boring. Prices are stupid high once you get the bill which is in Chinese so you have no idea what is what. Service sucked. We had an awesome time though! Read more8/12/2014 Previous review
8/18/2014 It sounds like there may have been some confusion here, Anna. Just to clarify: I'm the manager at… It sounds like there may have been some confusion here, Anna. Just to clarify: I'm the manager at House of Nanking, not an employee at Yelp. That said, it's still disappointing to see that you weren't happy with your dumplings or our service. Thanks again for getting back to me with feedback -- I'll definitely take this into consideration going forward.
Comment from Kathy F. of House of Nanking
Business Owner
All the best,
Kathy, Manager Read more -
- S R.
- San Francisco, CA
- 3 friends
- 23 reviews
-
- Justin H.
- Beaverton, OR
- 0 friends
- 6 reviews
1/30/2015
We came to SF on family vacation and a friend of mine who lives here recommended the place, so we decided to try it. It was the WORST decision.
After we walked in, a waitress asked us how big the party was. I said "six" in both English and Chinese. She pretended that she did not understand me, and responded "One person? You can sit in the corner then." She was really rude and arrogant, and just turned around and left without seating us anywhere. Then someone else came and pointed us to a table.
Our waiter who took our order seemed to be just as rude and racist. When we asked them anything in Chinese, they would reply in English even though they were speaking Chinese to each other. We ordered a soup to share but they would not bring any additional bowls, although the table next to us received bowls with their soup order. We had to ask for rice with entree orders, and our waiter did not for once refill our drinks. They penned a gratuity onto our check. Some restaurants mention this may be added on the menu, but we saw no such warning. The waitress just stood by our table and watched us when we signed the receipt to make sure we paid the tip, which was very intimidating.
Overall the experience was just awful. The whole time we felt like we were treated with disgust and disdain. I would NEVER go back there and would advise anyone who wants a pleasant dining experience to avoid it at all costs.2/10/2015 Justin, I'm shocked to read about your experience, as we welcome everyone to our restaurant. We're… Justin, I'm shocked to read about your experience, as we welcome everyone to our restaurant. We're honored to be a part of such a diverse community, and I'm so sorry if you got a different impression of us. You should always be respected as a customer, and service should always be up to standard each time you visit us -- from the moment you arrive to the moment you sign your bill. We may have been on the busier side the day you came in, but then again, that's no excuse for the way you were treated by your server. I apologize on behalf of the restaurant for the lack of service you received, and I want nothing more than to make things right -- would you mind letting us know which day you stopped by?
Comment from Kathy F. of House of Nanking
Business Owner
Hoping to hear back,
Kathy, Manager Read more -
7/7/2014
When I was a kid, every now and then I ate my Chinese friend's mother's cooking. Every time I had a belly ache and then the runs. No runs at Nanking.
Giving this place the full five stars. After reading reviews of other Chinese restaurants, wondering why they average 4 stars, going to those places and being disappointed, I think back to House of Nanking.
I don't eat Chinese often, but when I do, I hope that the food tastes fresh, not greasy or fried with cheap oil. Didn't taste cheap oil at this place. Not all Chinese food is the same. This is not a dumpling house.
It's unfortunate that so many people have not had a good experience regarding their hours. I went during lunch time and didn't have to experience those minutes when the staff wants to go home. Hey, San Francisco is not New York City where kitchens are open late. Maybe the restaurant should post closing time at 9.
Ordered the onion pancakes and calamari. Yum. Looking forward to trying something else. -
- Luli M.
- Los Angeles, CA
- 0 friends
- 11 reviews
1/26/2015
Family trip to San Francisco and I Google searched a place within china town. This is the first place that showed up. We decided to give it a try. Didn't wait that long for a table and food came out within minutes. Chow mein and chicken was good. Waiter was ok.
1/27/2015 Luli, we'd never want to deliver a lackluster performance, especially when you're in from out of… Luli, we'd never want to deliver a lackluster performance, especially when you're in from out of town. It sounds like you enjoyed your meal -- is there anything that could have taken your visit to the next level?
Comment from Kathy F. of House of Nanking
Business Owner
Thanks again,
Kathy, Manager Read more
Business info summary
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- Today
- 12:00 pm - 9:00 pm Closed now
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-
$$
- Price range
- $11-30
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87
- Health score
- 87 out of 100
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Vegetarians go nuts for this spot. See other places they like.
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Hours
| Mon |
11:00 am - 2:00 pm 5:00 pm - 9:00 pm |
|
|---|---|---|
| Tue |
11:00 am - 2:00 pm 5:00 pm - 9:00 pm |
|
| Wed |
11:00 am - 2:00 pm 5:00 pm - 9:00 pm |
|
| Thu |
11:00 am - 2:00 pm 5:00 pm - 9:00 pm |
|
| Fri |
11:00 am - 2:00 pm 5:00 pm - 9:00 pm |
|
| Sat | 12:00 pm - 9:00 pm | Closed now |
| Sun | 12:00 pm - 9:00 pm |
Menu
- Hot & Sour Soup
- 6.95
- Scallop Tower
- 13.95
- Crispy Rice Noodle Tower
- 13.95
More business info
-
- Takes Reservations
- No
- Delivery
- No
- Take-out
- Yes
- Accepts Credit Cards
- Yes
- Good For
- Lunch, Dinner
- Parking
- Street
- Bike Parking
- No
- Wheelchair Accessible
- Yes
- Good for Kids
- Yes
- Good for Groups
- Yes
- Attire
- Casual
- Ambience
- Casual
- Noise Level
- Average
- Alcohol
- Beer & Wine Only
- Outdoor Seating
- No
- Wi-Fi
- No
- Has TV
- No
- Waiter Service
- Yes
- Caters
- No
From the business
House of Nanking is a staple Chinese restaurant in San Francisco. Our recipes transpire from traditional recipes that have been updated based on our own experiences. We like to recreate …
Learn more about House of Nanking , Opens a popupSpecialties
House of Nanking is a staple Chinese restaurant in San Francisco. Our recipes transpire from traditional recipes that have been updated based on our own experiences. We like to recreate standard dishes and give it a twist. At House of Nanking, one of the popular things to order is in fact not to order yourself! We are fantastic at putting together a dish for you based on what you like.
Our menu is constantly changing and dishes are rotated around. Some of our dishes, however, are favorites and have been around for quite some time. These special dishes include: Nanking sesame chicken, fried potstickers with peanut sauce, shrimp packets with peanut sauce, house noodles and fried calamari.
History
Established in 1988.
House of Nanking was opened in 1988 by Peter Fang. Over the course of these past decades, House of Nanking has solidified itself as a veritable landmark and institution in San Francisco.
Meet the Manager
Kathy is the daughter of Peter Fang and currently works as a manager at House of Nanking. Taking after her father, Kathy has learned over the years to become an accomplished chef as well. On the side, she enjoys blogging about food on her blogs: myfangalicious.com and chefkathyfang.com.
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