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Hotel Triton
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Neighborhoods: Nob Hill, Union Square
342 Grant Avenue
(between Harlan Pl & Sutter St)
San Francisco, CA 94108
(415) 394-0500
342 Grant Avenue
(between Harlan Pl & Sutter St)
San Francisco, CA 94108
(415) 394-0500
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77 reviews for Hotel Triton
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6/3/2008
11/3/2009
10/7/2009
Updated - 9/21/2009
10/25/2009
11/7/2009
Updated - 9/11/2009
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12/1/2006
One of Hotel Triton's Favorite Reviews What's This?
For just over $100 per night we had a spacious room with an IPod dock, flat screen tv, comfy bed and wifi, not to mention the complimentary wine happy hour every day, fresh baked cookies in the afternoon, coffee in the morning, and a bowl of fruit stocked next to the elevator. The service was wonderfully friendly and helpful, and the location is fantastic. The decor is pretty funky, but not obnoxious. How can one not love a hotel that plays reggae in the lobby one day and 80s college rock the next? And it's pet friendly, so you might get a little puppy love in the elevator.
For the rate that we paid I can't imagine anything better!
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Expedia had a great rate so I decided to book two nights at the Hotel Triton. I've walked past it several times on the way to and from Chinatown and always wanted to check it out, I'm glad I did! The room was small but it had really creative art on the walls and the most COMFORTABLE bed EVER!!!
The hotel is about 4 blocks from a BART station and right across the street from the entrance to Chinatown. It's an AWESOME location. I felt safe staying alone and it was also really quiet at night (especially the fact that my room faced the street).
The best part of the stay was the complimentary wine reception from 5 - 7pm. They had really really good wine and everyone just mingled around the lobby (artfully decorated with a really awesome fireplace!). They even had a tarot card reader there!
This is a really special hotel that caters to the young & hip (but not the annoyingly trendy douchebag types!). The concierge and receptionists were really friendly and down-to-earth. I felt really at-home here!
Fantastic Value ($119 for a double twin room, woo hoo! Do NOT touch the "intimacy pack" at the minibar. Two condoms will set you back about $15.)
Fabulous Location (3 blocks to Union Square, 5 minutes from Montgomery BART Station, right across from the Chinatown gate.)
Friendly Staff (Well...most of them were nice - except the guy that made a "comment" about USC.)
Free Stuff (Unfortunately I missed wine hour, but I had a free Vitamin Water and cheesy cookies waiting for me when I got to my room.)
Funky Decor (We had a normal room, but they have "Organic" rooms - so San Francisco.)
Are you catching on? I just realized that a lot of words start with F. Overall, a Fun place to stay.
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I'm adding a star b/c I was delivered a toothbrush and toothpaste within 3 minutes of calling down to the front desk.
Plus, I slept wonderfully on both nights. I will be staying here again if I need a hotel in downtown SF.
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1 Previous Review: Show all »
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9/19/2009
In the words of Larry David, it's "Preeetttyyyyyy, preeettttyyyy good."
My room is tiny (I pretty… Read more »
Great hotel that was conveniently located within steps of Union Square and Chinatown. I had blocked off a number of rooms for our wedding weekend and the staff was very easy to deal with and all were friendly. I booked the Haagen Daz Suite and it comes with FREE ice cream (5 pints and 3 bars) which my nieces and nephews loved!
Also, they provide coffee and juice in the mornings and have a pretty fun wine hour.
As good as it gets for the price. Location is great. Rooms are nice but smallish as you might expect for a "boutiquey" joint. Enjoy your stay in San Francisco!!
Third stay at the Triton in three years - and it gets better ever time. My wife signed up for "Kimpton InTouch" and we got a free room upgrade, two free items from the mini bar, plus a $1continental breakfast bag delivered to our door in the morning. They had us draw a duckie from the pond and we won free Häagen-Dazs to boot. The lobby had a huge plate of perfect apples, and complimentary wine flowed in the evening as well as coffee the next morning. The New York Times was delivered in the morning.
Cute, friendly, comfortable, clean, and great location all at a very reasonable price - what more could you ask for?
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1 Previous Review: Show all »
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8/23/2008
Downtown San Francisco is not a great place for good inexpensive hotels - usually the choices are… Read more »
3.5 stars, if I could give them.
Triton's an OK hotel, conveniently located. It's clean, the staff are friendly, and it's an affordable lodging option in a pretty prime location. The financial district, Union Square, Nob Hill, Chinatown, and SOMA are all a half-dozen blocks in any direction.
I ended up in a queen room on the courtyard side of the building, which was great noise-wise, but the only sunlight you get in your room on that side of the building's at high noon, so things are a little dim and dreary. The furniture and paint are showing a little wear and tear, but not so much that I'd call it dingy. The place is due for a refresh, though.
A few room issues: the toilet had a slow drippy leak in the valve that was annoying unless the bathroom door was kept shut. The original alarm clock in the room was DOA, and the replacement looked like it had been attacked by weasels, with half of the buttons not working and a flickering backlight on the clock display. The room had a small auxiliary closet with a door that wouldn't latch, and the room's main door didn't latch unless you consciously pushed it.
Coffee in the morning, wine in the evening, and apples next to the elevators all day are appealing little touches. The lobby is comfortable, and a good place to sip that complementary coffee while reading the morning's paper. Very convenient to BART and MUNI trains (two blocks down, two over) and all sorts of shopping and food.
Would I stay here again? I'd give it another chance if the price were right, and I got some advice from the staff on a better room location. With a room facing some sort of daylight, and some of the worn edges addressed, I could see giving the Triton that fourth full star.
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I decided to book a room in San Francisco for my boyfriend and I. We live here, but I wanted to play tourist for a night, so I used the YLP discount to get a room for a really great deal. Hard to beat, really, for the location.
We came right around 4 and checked into the really groovy looking lobby. The decor is whimsical, if not a little outdated, but it's cute. We went to our Zen Room through dizzying hallways to find a leopard print bed. Not bad! The room was small, but there was a decent view.
Overall, we had a great time. But there were some clear areas for improvement:
The fabric bed frame was stained.
One tiny bar of soap for both hand and body.
No shower cap.
Just two towels.
Things looked a little dingy.
But! There was a really great wine service from 5-6 in the lobby, wherein the wine filler guy keeps your glass full for the full hour. And the bed was realllly comfy. And there was a robe for lounging.
All in all, a fine location. If you are vacationing at home like the boy and I did, this is a good value.
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I have very fond memories of Hotel Triton. I stayed here on my first business trip ever to San Francisco, before I ever moved here. I was thrilled to have the iHome in my room so I could listen to my music. The interior design was great as well, original, with a sense of humor.
The location is handy, close to Union Square and China Town Gate but still not very noisy. They offer coffee in the lobby in the morning.
I wish they would have offered breakfast but one quickly learns about Posh Bagel around the corner :)
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1. PRIME location: Right smack next to Chinatown. Meaning as soon as you exit the hotel, Chinatown is to your right approximately 50 feet. Walk a few more blocks and you're amidst Union Sq.
2. Creative, funky decor. Very hipster-esque, much different than most Kimptom hotels.
3. Good, friendly, and prompt service!!!!! Can't beat that.
4. Complimentary wine every day at 5. Awesome.
5. Rooms were a bit smaller than what I'm used to. But nothing TOO much to complain about.
Overall excellent experience of Hotel Triton. Definitely recommend this place to anyone and everyone visiting the beautiful city of SF!!
Hotel Triton is a very eccentric hotel based at the gates of Chinatown. It's eclectic nature was the perfect scene for my wife and I to spend our wedding night, and many years later, it made sense to return to the scene of the crime for our anniversary.
In many ways, it hasn't changed. Still VERY eclectic, and very SF chic. We got a great room with an HD TV, and by SF standards, it was roomy and quiet. The bed was VERY comfortable, and had tons of pillows.
Quick access to everything centered near Union Square, and obviously, Chinatown.
It IS showing it's age, however. The tub was chipped, the paint in the bathrooms is looking beat, and the elevators are slow....REALLY slow. And even by SF standards, $40/night for parking is a crime.
That said, great staff (thanks Chase!), and we enjoyed our stay, and yes, we'll return for the next major anniversary.
Stayed here a couple of weeks ago during my first trip to SF. The hotel is located in the Financial District directly across from Chinatown and down the hill from North Beach. The staff was always super friendly and ready to help. Complimentary wine was served between 5 and 7 each evening in the lobby and there was a tarot card reader on site. We won a free bottle of wine after drawing a rubber duckie from their pond one evening. The room (corner king) was a tad smaller than I was expecting and there was no blanket on the bed which I found to be a bit weird but the room was clean and stocked with aveda bath products. There was also a basket full of munchies and though they were overpriced, it was nice to have them there just in case. Overall a good value.
First off, big props to Travel Zoo for the great $109 deal.
When I was first looking for hotels in SF, I spent a lot of time looking at the crack houses in Tenderloin. For $30 more a night, our location was WONDERFUL and our room had all the accommodations & safety a person would want out of a hotel.
I joined the Kimpton In Touch program and we received free upgrades, free cookies, and free wine-tasting! Actually, we never ended up going to the wine tasting BUT STILL!
I really appreciated that when I was piss drunk at 3 AM on a Thursday and called guest services to see if they knew any delivery places, the guy who helped me gave off the impression that he enjoyed his job, as he was so nice and had a great sense of humor.
I hope I can make it back to San Francisco in the future. If so, I know where I'll stay. For real.
This is such a cute, funky, totally cheesy but hip boutique hotel smack in the middle of what I consider the best that SF has to offer really. It's a block away from Chinatown, and a couple blocks to Union Square, a bus ride away to the SF Park and surrounding districts, and a hop skip and a jump down to Ghiradelli Square and all the seafood goodness!
We had a double bed room with a funky, blue/gold/red/beige decor, it was like old hollywood cheesy meets new modern hippy. They have Kathy Griffin wakeup call it's rather hilarious, and I love me some Kathy Griffin, she cracks me up! (but kind of annoying to wake up to) haha!
The hotel lobby is also super cheesy with these big rounded couches around a fireplace with crazy designed carpetting that you would see in a retro 40s-70s and even 80s movie.
The week I was there was also coinciding with St. Patrick's Day, and DUDE there was an Irish Pub in the back alley behind the hotel, kind of sketchy but on St. Patty's starting at 7am! I kid you not, they were BLASTING SEAN PAUL (dude Sean Paul is Irish?!) haha! And there were people drinking starting at the butt crack of dawn through to about 11pmEST. It was crazy!!!!
I didn't myself take part in the festivities, but I'm sure if you do you'd have a great time!
Anyway, if you're not looking for a lot of frills, but location, and a hip vibe, check it out. To be honest I don't know how pricey it is or isn't cause I got a hookup, and NO I can't give you one! Haha!
Enjoy your stay in SF!
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I love the location. The cozy lobby with the fireplace and a guitar player on a drizzly day. Comfy bed. Right down the street from the Tunnel Top. Right up the street from Union Station. Right across the street from Chinatown.
I'm a Kimpton guy and this is one of the best I've been to.
this hotel is awesome and the people that work there are super helpful too.
Close to China town and a ton of great shopping.
Staff is knowledgeable and polite.
Valet is super fast- but expensive (stand for the city though).
My rate was $97 a night! Can't beat that rate anywhere.
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i hate walking, so proximity to bart was great.
staff was adorable, of course - down to the michael jackson vigil in the lobby.
negatively, i moved from a single room to a double mid-stay, and oddly enough i'm pretty sure the double was smaller, or the same size with two beds crammed in. a room the size of my previous tenderloin studio does not a double queen make.
I would probably give this place a lower rating if it hadn't been so (comparatively) affordable. I've stayed at a bunch of Kimpton hotels, and while one was surprisingly low-cost (I paid about $165/night). But: It also had some problems.
I was bummed out that there was no in-room coffee maker, which I think is pretty much baseline in any boutique/business hotel these days. Maybe it was an oversight. I was also seriously annoyed that the shower fixture was messed up, and had to be delicately coaxed and cajoled to get the water temperature right (I think I spent more time on that than I did taking an actual shower). Finally, I was ticked off that the front desk "suggested" I use their car service when I asked at checkout how hard it would be to get a cab to the airport. As I stood there waiting for several minutes for their car to arrive, about ten cabs went by. The car service was about $10 more than the cab in had been; they didn't take credit cards; and the door handle was broken. Classy! I hope the Triton folks got a kickback (maybe they can use it to buy a coffee maker for the room I was in).
So those are the complaints.
The upside is the rooms were clean, everything else worked just fine, the staff was very nice (apart from that car service "tip"). And it is a very, very convenient location.
And as noted, pretty inexpensive.
I've stayed at the Hotel Triton probably three or four times, and will again this fall for a convention. Each time I've stayed there it's been for a convention, and it's been for a stretch of 4 days. With each stay I'm reminded why the Triton (and, to a greater extent, Kimpton hotels in general) is a preferred stay.
Kimpton has done a nice job of retrofitting an older hotel to a "boutique" hotel ("boutiqe" is code for "small rooms sparsely decorated"). But the rooms work, and they're comfortable, and the location is almost perfect; not in the middle of all the chaos, but not far from it. Great, underrated restaurants nearby.
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I didn't actually stay at this hotel, but I got to take a look all around it. I did a photoshoot for a photographer and he had talked to the management about having us walk around and take pictures and the staff was cool with us walking all around and lounging on their stuff. It was pretty nice and the decor inside is awesome.
Their elevators have cool lights in them and the furniture is funky. I like it!
The location is pretty good too, right smack dab in the heart of all the touristy stuff in San Francisco, within walking distance to all the shopping ;) If I needed a hotel to stay at in SF, I'd definitely put this at the top of my list!
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Stayed here 4 times over the last year on business.
Each time i stayed in a tiny tiny room..not really fun..
the crappy view each and every time didnt help
the garbage trucks picking up each morning/crak of dawn didnt help
i dont need cookies
yeah the staff is young and fun, but honestly., i am not looking to make friends, they were however moderately helpful
pfeh, if it wasnt cheap and ultra convenient, i'd a not bothered - but not after the last time - there are better
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Stayed here 1 night during a visit to the city. Great location next to the Financial District, Union Square, Chinatown, BART and buses.
I loved the fresh baked cookies upon arrival! And the evening wine reception was nice too. The decor was different. I liked it though. And the room was a bit small. No views. And a little more on the city bustle noise side. But I really liked having the iPod deck there to use in the room =) And the rooms have free wifi, which I thought was OK (there's a log-in system, but you basically just have to click a button to get on, but it was still a little annoying). I'd stay again only if I can get a great rate. Employees here are really nice. And were especially nice when I somehow got myself lost and stranded on the morning of check out and got back really late for check out, but wasn't charged additional fees although most places I know probably would have.
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I think this would be an appropriate 400th review, don't you think?
I spent the night out in the city with a girl friend of mine for our 10 year high school reunion, she Pricelined this room for $90, in the city that's a steal!
Both her and I were impressed with the swankyness of this joint, definitely an ecclecticly decorated place and super boutiquey (is that even a word?).
Staff was super friendly and I loved the plate of cookies they had at the front desk. My friend and I fully utilized their wine hour as well. The standard rooms themselves are pretty small, you can tell this hotel has been around for awhile, but they had done major rennovations to the place. The bathroom can literally only hold one person at a time, but that wasn't a problem for her and I as we only wanted the room as somewhere to crash for the night.
For what we paid, considering we were staying in the city, we got what we paid for. Also I wouldn't recommend parking here, it was $38 a night! If your a bay area local, I highly recommend just taking BART to the city and cabbing it around wherever you need to go.
Next time I have to stay out in the city, I might consider upgrading to one of their theme suites which seemed uber cool not to mention they have hot tubs!
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my birthday present was this rad room. I loved the location. The bed was really comfy. The staff was friendly. I missed the wine hour :(. Also slept pass coffee. Nice hotel though!
The Hotel Triton is fantastic!!! My new husband and I recently stayed here when we got married in San Francisco. We stayed in the Sweet Suit a room dedicated to ice cream. Although the in room ice cream freezer was broken they were always quick to respond and bring up more a useful situation when 18 friends and family drop by after the ceremony.
The rooms were clean and comfortable. Not large but not too expensive considering you are in downtown San Francisco.
We were supposed to married in Saint Mary's square but as it was raining we needed to change venues quick. The staff at the hotel rented us the imagination station an adorable room with fanciful mermaid murals... perfect!
I will forever be grateful to the staff at the Hotel Triton for making my wedding easy and wonderful.
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I really have no complaints about this hotel whatsoever. My girlfriend and I stayed here after reading the reviews on Yelp and really enjoyed our stay. It is located right at the China town entrance which makes it convenient.
Service was really nice and they always had our car pulled around within 5 minutes. Their rooms are clean and updated. Will stay there again next time we are in town.
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I stayed 1 night in the king room and 1 night in the Haagen dazs suite!
(wouldve stayed both nights there but it was booked 1 night i wanted)
the haagen dazs suite was amazing! it wasnt a huge suite but its bigger than a reg room and decked out in haagen dazs everything!
Right when you walk in you smell ice cream! and of course the freezer filled with ice cream and ice cream bars. annnd its unlimited just simply give them a ring and theyll send up more! and
you could ask for more flavors.
annd that day was 420 so it was the perfect room! haha
The front desk service was amazing & personable!
use ur triple a card for discount on ur room!
also loved the wine and beer hour at the lobby!
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I was here for a bachelorette party with several of my friends, and we enjoyed our stay. We drove in and parked with valet, then cabbed around SF for a night of debauchery. This is a great starting point for exploring various parts of SF. The room was on the small side, but we still managed to get dolled up and pre-party in comfort.
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This hotel was inexpensive enough that we didn't feel guilty billing it to the client my husband was visiting in SF. The location was very convenient, the hotel was entirely adequate.
I didn't sleep well on any one of the four nights I was there, but I can't fault the hotel for the jet lag (and drunkenness on that one night) that kept me up. I also can't fault the hotel for my husband's tendency to get up and use his laptop in the middle of the night. However, since the room was so small he did that it bed, thus keeping me awake. Bigger room and it wouldn't have been a problem.
The lady in the lobby offering tarot readings on Monday night for $15 was weird.
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Awesomely friendly staff, but in a city full of great hotels, this one really falls short.
First room I was put in had a distinctively i've-had-the-same-shag-carpet-for-12-years smell, as did the second room. The rooms themselves are definitely funky, but poorly laid out with bad lighting.
Valet service was deplorable - I think they must outsource to a provider, but regardless this is the first impression that many guests have of a place and when the valet just stares at you when you drive up it sends the wrong message.
I'm not normally down on hotels, but this one needs an overhaul.
I've stayed in a majority of the boutique hotels in the Union Square area, and I must admit I always try to come back to the hotel Triton. As a weekly SF visitor I enjoy staying where it's convenient, but away from the crowds and noise of Union Square. The Triton makes me feel like I'm home again. The location is convenient to to Starbucks, Walgreens, and a ton of chic stores. I love not having to fight the crowds down by Powell & Market.
The beds are clean and comfy, the wifi is free, the staff is friendly, and their is a wine bar next door. Call me crazy, but I'm sold :)
I stay here often when I'm in San Francisco. The location is conveniently near the Montgomery and Powell BART stations, and it's also near Union Square and Chinatown. The staff is friendly, and there are chocolate chip cookies, wine, and tarot card readings in the lobby in the afternoons!
The hotel is an old building that has been refurbished to be hip and funky. The rooms are smallish, but I don't mind because I feel like I'm in "authentic" San Francisco (as operated by the Kimpton hotel chain). But, because the rooms are refurbished, certain aspects to the hotel feel old-fashioned like inadequate number of electrical outlets. Also, I think they must have shoehorned in bathrooms into the rooms so there is no bathtub. Beds are comfy, lots of towels, and Aveda toiletries.
Fantastic location and truly divine coffee in the mornings. The staff is extremely attentive, they literally doted over our dog - he even got his own little tin of organic doggie treats. We didn't stick around to enjoy the amenities though they sounded nice. I skipped the valet parking and slipped over to the garage around the corner on Stockton for the cheaper rate and that worked out just fine. The place was central by foot so we didn't need in and out. We'll stay again next time we're in San Francisco.
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I've stayed at the Triton dozens of times over the past 10+ yrs.
When it opened, the hotel's concept was quirky and very, very unique. Since then, however, this type of playful/artsy hotel has been often immitated... yet this is the original. What I enjoy about the Triton (and all the Kimpton hotels, for that matter) is that they're DECIDEDLY NOT the bland Hyatt/Hilton/Marritott corporate schlock with their faux antiques and pretensions.
During my most recent stay the room service from Café de la Presse was actually decent! Amazing! The room service had long been the weakest aspect of staying at the Triton.
The location is really ideal... close to much of the fun stuff, yet not at the crowded cross-roads themselves.
This hotel is awful! I had friends in town a while back they stayed at the triton and had a good experience. The last two times it was an awful experience.
Where to begin?? Problem checking in, the room was small and NOT the room reserved, the bill was prepaid but had issues checking out.
The whole thing was a bad experience.
Love this snazzy hotel and its friendly and cordial staff. Especially the tall platinum blond fellow-he is a super sweetheart! The maids were great and we loved our room-a little noisy but not too bad facing the street. They have a Wii in the lobby, happy hour, LG TVs, and free Wifi in the room if you can figure it out. Will return for sure!
The fantastic location, funky decor and usual friendly/helpful/professional Kimpton staff were not quite enough to offset the size of the room. I know this is SF and everything is expensive, but $269/night for a tiny (2 full-size beds) room was a bit much.
We've stayed in many a Kimpton while traveling with our kids and have never had an issue with room-size. I know, I know, this is SF. It would have been nice if when making the reservation for 2 adults and 2 kids (both under 12) we could have somehow been informed that this would be a VERY tight fit at the Hotel Triton. We tried to upgrade to a suite but they were all sold out (this is SF). A room like this would have been tight even for a romantic weekend getaway.
I'll always prefer a Kimpton over another choice but the Triton is not a place to take the kids unless you have a suite or two rooms. This being SF and all, that will add up very quickly.
I must say this review is extremely biased because I stayed in the Kathy Griffin suite for free. When I walked in, the staff was nice, but once I gave them my name, their attitude improved ten-fold. They introduced themselves, took my bags, and should genuine interest in my well-being. I'm not sure what the computer said, but apparently it was something good.
I told them I was fine with taking my bags myself, but they still tried to offer again. They then told me their would be wine hour soon. So, I decided to go upstairs, relax and come back down for the wine. The elevator ride up was a little interesting because one elevator was lit with blue lights and the other was lit with red ones.
I was surprised the suite was a little smaller than I expected, but it was nice. The view wasn't anything spectacular, but I'm assuming it was one of the better views from the hotel. The suite had a nice bathroom, seating area, and extremely comfortable bed. If you want to see a video of it, I uploaded it to YouTube. http://youtube.com/wat...
When I was going back down to the wine hour, one of the staff members asked how I liked the suite. I naturally responded, "It's okay." To which his face contorted into puzzlement, "Oh? Is there anything wrong with it?" "No, no. It's good, thanks." After we shared banter, I told him I was going down to have some wine. He asked if I liked champagne--who doesn't?
While I was sitting down there having a glass, he walked back up to me, and asked when time I would like a bottle sent up. "What?" "We'd like to send up a bottle of champagne, on the house, whenever you'd like it." "Oh? Great! How about around 10 when RENT is over?" "It'll be ready and chilled for you." Well, after I got back, they had indeed sent up a bottle of Saint-Hilaire, delicious!
The staff was great! They then helped me try to find a good restaurant. I didn't take their advice because I was walking, but I figured I'd go sometime later.
The next day, they told me it would take about 30-45 minutes to get my car, so I called ahead of time to have them bring it forward. Well, after getting down there, I realized they were short-staffed and it would take longer. It took way too long to bring it around--90 minutes! I really should have made some sort of complaint and have them not charge me for the parking, but I figured the champagne semi made up for it.
This is a pretty unique hotel, and I'd recommend staying, then again who wouldn't when you have service like that? :-)
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For some unclear reason we've gravitated towards hotels like the Triton which is part of the Kimpton group (http://www.kimptonhote...). The designs and decor are a fresh respite from stodgy good-evening-ladies-and-gentlemen hotels. Arguably the style is a little loud and tries hard to be cool (whatever the hell THAT means), and I can imagine someone 30 years from now will look back at the lobby and laugh.
Out of the various Kimpton hotels, Triton rooms were a bit on the smaller side. Not unlivable, but small enough to remind you that square footage is expensive in SF. We stayed on the 7th floor, facing away from the street and didn't have much of a view. So what, though? You're steps away from Chinatown gate!
Pros:
- Reasonably priced for the location
- Funky decor
- Free coffee in the AM and wine tastings in the PM
Cons:
- Not for people who grumble about small rooms
- Older building so the walls and floors might be thin, watch out if you have noisy upstairs neigbors
People thought this was:
- Useful (2)
- Cool (2)
