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Hotel Sierra
Rating Details »
2323 San Ramon Vly Blvd
San Ramon, CA 94583
(925) 743-1882
San Ramon, CA 94583
(925) 743-1882
- Price Range:
-
$$
8 reviews for Hotel Sierra
This is a very good business travel hotel.
I stayed here for a total of 15 days and hardly ate out. Between the managers social hour and the gas BBQ grill by the pool, I was eating very nicely. The big selling point for the property that appealed to me was the ability to grill up a nice steak or a rack of lamb and enjoy the salad bar laid out in the evening. Yep that was me. Grilling rack of lamb in the pouring frickin' rain. But it beat the mini spring rolls the staff was serving up that night.
My room was nicely appointed. After working long hours, this was a nice room to come back to every night, perhaps cozy would best describe it. I never felt cramped even when my Petite, Red-Headed, Passion Flower spent a week-end with me. The shower was the best part of getting up in the morning. I am 6'1" and the shower head was WAY over me and it was a scalding fire hydrant. Just the way I like it. Good sized flat screen TV too.
The morning meal hit the spot. Every other day they set out the gear for making strawberry waffles with whipped cream. I over-indulged in this only once. Institutional scrambled eggs typically complimented by a breakfast meat on a toasted bagel suited me nicely on some days, other days I was content with cereal. I was the rat-bastard that scooped the melted cheese off the eggs at 6:29 in the morning before the 6:45 A.M. crowd came dashing in.
The business center met my need for broadband access. I was able to surf the internet and print Word docs and Excel charts from the computer without any hassles. Never a wait.
The staff was very pleasant and what the junior members of the staff lacked in hotel industry skills, they made up with enthusiasm. Amanda, the Director of Guest Services, introduced herself to me after the third or fourth consecutive night of grilling by the pool. The BBQ tools can be checked out from the front desk and I made Amanda aware I always come back to this hotel if I am working with 10 miles of her property.
In conclusion, for business travel, you can't beat this place. If you are working in Dublin, San Ramon or even Hayward, this is the place you need to stay at. I could have stayed at other properties that reward frequent travelers with points and stuff. I chose not to simply for the comfort of the Hotel Sierra. This truly was my home away from home for two weeks.
My sister stayed here for a few days last week when she was sick. She had a studio room with a small kitchen and sitting area. She thought it was weird that it's a beautiful hotel and then they have pocket doors for the bathrooms in the room. The lobby is beautiful and the employees were great. The maids worked around my sister while she was sick in bed.
I would put my MIL here the next time she visits.
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After the high quote I received from the Sheraton for a block of rooms for my wedding, I decided to check out other hotels in the area just to see what they could offer me. This is where the Sierra Suites comes in...
The Sierra Hotel is set up as a business type hotel. This is the kind where executives fly in for meetings/conferences stay for a week and then go back home. Due to this, rates on the weekend are less expensive than rates during the week and more than likely is why there are no weekend shuttles and the breakfast provided is not as fancy.
I worked with Samantha who was nothing but sweet and accommodating. She suggested I come and tour the property(which I did) and then offered me rates for different sized suites. All of which were less than the Sheraton and all of which included breakfast (according to the guests who stayed until Monday morning, the breakfast was much better during the week than on the weekend), free Wi-Fi, a fitness room, business center (with computers available), a sitting area and more space in the actual room. There is also laundry, a snack shop of sorts and a pool/hot tub.
I put together little bags for the out-of-towners and the staff delivered them to the rooms as people were scheduled to arrive. Some arrived the Friday before the wedding and some arrived the day of the wedding (Sunday).
All but one of my guests (I had 12 in total stay here) were incredibly happy with this hotel. They found the service to be great, the breakfast decent for an included breakfast and the rooms to be spacious and comfortable. My groom even stayed in a suite here the night before our wedding and said he would stay again in a heartbeat-especially after staying at the Sheraton on our wedding night!
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My husband and I booked a room at the Extended Stay in San Ramon, figuring it was only one night, and it was cheap. It was the creepiest, weirdest experience I've ever had (including my trips to Europe!). The place was filthy, and every key they gave us opened to a room that had not been cleaned yet. One even looked still occupied.
We went around the corner to the Hotel Sierra and walked into the beautiful lobby. What a difference! For about 20 bucks more a night we had a clean suite with a queen sized bed and breakfast in the morning downstairs. What a relief! I would definitely stay here again. For the price, you can't beat it!
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The omelet maker at the omelet station for the complimentary breakfast actually made a good omelet! So kudos to them for that...lots of people can't make a good omelet, but this guy did.
The room was clean and comfortable, and the pool and hot tub looked nice but they were swarming with obnoxious adolescents so I didn't use them.
They boast free wifi but their wifi was slow to the point of being unusable. We drove around San Ramon trying to find free wifi in order to check our email.
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Total mixed bag. Everything inside the bedroom was good (in a totally G rated way), except the mattress was weirdly hard & yet not suppoprtive and the couch was uncomfortable. We liked the kitchenette and the flatscreen TV & the location was super convenient. My fav was probably the mirrored closet behind the sink because I could see the back of my hair while I was styling it. Everything in the hotel looked nice.
But the rest of it was just not quite. They advertise a free shuttle within 5 miles, but when I called to see if we could use it to go the wedding we were attending, which is 5.1 miles away I found out it does not run on the weekends. Likewise the evening bistro buffet not offered on the weekends.
We chose this hotel for several reasons, one of which was that the breakfast buffet was advertised as having an omelette station. Unfotunately it was broken. So the alternative was scrambled eggs that were so rubbery they bounced. I had one taste and couldn't eat any more.
But here is my real problem. Unresponsive service. I know this wasn't the experience of all of the wedding folk staying at the hotel, but it was mine. They nicely handed out the welcome bags the bride had made at checkout so they much have some service orentation. BUt I had an allergic reaction to their air freshener when touring the place weeks before & asked them if they could refrain from using it during my stay. They did so in my room, but it made me sick to go anywhere else in the hotel. And then they put me in a room in the middle of a long hallway on the 3rd floor. Seems to me that they would have put me near a door to the outside to improve the flow of fresh air. Then they decided to paint in the hallway where my room was the day I arrive. It smelled like paint fumes the whole weekend. I had to hold my breath to walk from my room to the elevator. And I couldn't even request a room change since all the other rooms had been sprayed with air freshener.
We also asked for extra pillows & blankets that we never got.
I probably would not stay here again. Our time in our room was fine, but everything else not so good. And it all could have been fixed with a little more personal service.
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This is the second location I've stayed at and it's as good as the one in Santa Clara! We always stay here in the winter time the night before heading up to the snow country. Great staff, rooms, free breakfast, newspaper, and location.
* The BEST shower heads and pillows! I want to buy them for my home ASAP!!!
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My mother-in-law was staying with us so I decided to book myself into a local hotel for a night away. Sierra Suites is geared for business people so is cheaper on the weekend - my room was $84 which is about half of what it is during the week. My room was nice; I'd suggest getting a room on the top floor facing west, as the rooms on the other side just face the freeway. There was a strong fragrance in the hotel and in my room too, but the windows opened so I let some fresh air in and that helped a lot. It also let me hear lots of birdsong from the ravine behind the hotel which was a lovely compliment to my reading and relaxing. The rooms have mini-kitchens so I brought my own food and settled in. I'm fussy about hotel bedspreads (because, gross!) so I found extra linens in the closet and covered the bed with a clean sheet and settled in for a picnic with free HBO. Being a stressed working mom, it was a really nice getaway and considering that a massage costs about the same, this way I got 20 hours of peace and quiet for the same price. The only thing I REALLY missed was a soaking tub - this place just has el cheapo shallow bathtubs. If they had deep soaking tubs I'd be going there every month!
