Hotel Monaco

4.5 star rating
193 reviews Rating Details

Category: Hotels  [Edit]

506 SW Washington St
Portland, OR 97204
Neighborhoods: Southwest Portland, Downtown
(503) 222-0001
Hours:

Mon-Sun 6 am - 6 am

Price Range:
$$$
Accepts Credit Cards:
Yes
Wi-Fi:
Free

Review Highlights   

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"They also had a complementary wine hour in the lobby, LOVE." (in 14 reviews)
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"The Monaco is truly a pet friendly hotel." (in 13 reviews)
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"...my wedding in the Red Star Tavern Club Room and she did a..." (in 9 reviews)
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193 reviews in English

  • Review from Kaytlyn V.

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    • 7 friends
    • 42 reviews

    Anaheim, CA

    5.0 star rating
    1/22/2012

    It's been a year since I visited Portland and stayed at the Hotel Monaco.  I still dream about it... First, the smell of the Hotel Monaco.  I was seriously addicted to how great that lobby smelled.  I craved it when I came home, that's how amazing it was.  I wish i could have bottled it up and taken it with me.  Second, the front desk service, and valet were pretty great as well.  The room was beautiful, everything was seamless.  I will definitely stay in another Hotel Monaco on my next trip.

    Oh, be a little aware that they take room damage collateral and put it on your credit card while you stay.  Not a big deal, but if you're a poor college kid, like myself, ya might want to be prepared.  :)

    i LOVED the Hotel Monaco.  I wish my home felt like this hotel!

  • Review from Seth P.

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    • 9 friends
    • 8 reviews

    Sacramento, CA

    5.0 star rating
    1/17/2012

    Hotel Monaco, I love you.  I love your "we can do anything for you" attitude.  I love your big fun happy hours in the big fun happy hour room.  I love your dog friendliness.  I love your location.  I love your big comfy beds loaded with cushy pillows and teddy bears.  I love your free WiFi.  I simply adore you.

    My lovely wife and I spent another New Year's Eve weekend with you for New Year's 2012.  Thank you for some splendid digs.

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    Comment from Craig T. of Hotel Monaco 1/21/2012   
    We LOVE you too!!   See you soon,   Craig Thompson General… More »
  • Review from Albert H.

    Sunnyvale, CA

    5.0 star rating
    1/8/2012 1 Check-in Here

    We've had some good experiences at Kimpton hotels, and our stay here over Christmas was among the very best.  The hotel is centrally located in a well-renovated building, the rooms are reasonably large and well-decorated, the fitness facility is really nice.  It's a very upscale hotel without being stuffy at all - our interactions with the staff were friendly, personal and thoughtful.

    As a Kimpton hotel, they welcome pets, and we were treated to a steady parade through the lobby of some of the best-kept and most interesting dogs I've seen in a long time.  If you are not a dog person - and we do not keep dogs ourselves - banish from your mind any thoughts to dog hair, smells, or the like.  I've never understood exactly how they manage to do it, but these upscale dog-friendly hotels seem to magically dispense with all that, leaving just the entertainment aspect of having well-behaved canine family members wandering about.  Even my mom - who once rejected a piano teacher based solely on the fact that they let their dogs indoors - would have been impressed.

    Parking is under the hotel - valet only and not cheap.  You get a 50% discount for driving a hybrid car, though, and the service was really quick and emphatically friendly throughout our stay.

    One last note - we like to take the stairs, even up to the eighth foor - and they have a beautiful old staircase hidden back behind a few doors - be sure to ask about it.

    Absolutely one of the best hotel stays we've had not just in Portland, but anywhere.  We got a very good rate over the Christmas weekend, but we'd be back in a flash next time we're in town.

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    Comment from Craig T. of Hotel Monaco 1/12/2012   
    Thank you for taking the time to write a review! We are so… More »
  • Review from Jen H.

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    • 1 review

    Seattle, WA

    5.0 star rating
    1/24/2012

    My husband and I had to make an unexpected trip to Portland due to a family emergency.  Traveling with a German Shepherd makes finding a last-minute place to stay even more challenging.  That's why finding Hotel Monaco was such a blessing to us during this difficult time.  Every staff member during our 4-day stay went above and beyond in order to ensure our every need/want was met.  They were compassionate, friendly, helpful, and more than accommodating.  Our dog, who often gets stressed when traveling, even seemed relaxed and right at home from the moment we walked through the doors.  If you are looking for a beautiful, comfortable, pet-friendly hotel where customer service is thriving, you will find it all and more at the Hotel Monaco in the heart of downtown Portland.

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    Comment from Craig T. of Hotel Monaco 1/31/2012   
    Thank you so much for taking the time to write a review. I… More »
  • Review from Martijn S.

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    • 5 friends
    • 12 reviews

    Vancouver, BC

    Canada
    5.0 star rating
    1/2/2012 1 Check-in Here

    I'm giving this place 5 stars because I can not think of any reason not to. The customer service is incredibly - and sincerely - friendly. The rooms are great. The location is great and right downtown.

    The valet parking is a bit pricey at $35/nt but at the same time, the valets are very efficient and friendly as well. So I think at the end of the day (with the 2-3 times a day we had them bring up our car) it's worth it for the convenience.

    On top of that, it's pet friendly, which - if you love to see dogs around - is a nice bonus.

    It doesn't feel like they try to nickel and dime you either: we needed some nail clippers which they show as one of the items "they can provide if you forgot - charge $2", and the reception guy gave it to me and said "don't worry about it".
    Then we needed a late checkout because of a spa appointment at 1pm on our last day: "no worries, 3pm fine?". It's just those little touches that should be at every hotel that make this a 5 star place.

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    Comment from Craig T. of Hotel Monaco 1/2/2012   
    Thank you for your review. I am so thrilled that our staff… More »
  • Review from Jason E.

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    • 2 friends
    • 6 reviews

    Brooklyn, NY

    4.0 star rating
    1/1/2012

    Amazing, amazing, amazing. The staff here knows how to make every second of the stay a perfect one.

    I got a suite with my girlfriend for NYE and the staff really made it an amazing experience. The room was beautiful and the bed couldn't have been more comfy.  Id go as far to say it rivals if not beats Westin's Heavenly Bed brand.

    A week or so before my reservation, I was emailed asking if anything could be done/set up prior to us arriving.  I had asked about good vegan restaurant recommendations and if there was any way I could have them place some vegan chocolate in the room for my girlfriend.

    I got a response back with 4 perfect restaurant recs, and a "don't worry about it, we'll take care of it" in regards to the chocolate.  Couldn't have been better.

    Loved seeing all of the dogs leaving the hotel in the morning for their walks!

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    Comment from Craig T. of Hotel Monaco 1/2/2012   
    Thank you so much for your review! We are so glad that you… More »
  • Review from Mariana P.

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    • 3 friends
    • 37 reviews

    Los Angeles, CA

    5.0 star rating
    12/23/2011

    I cannot think of anything NOT to love about this hotel. Here are some highlights:

    -Friendly staff. The woman who checked us in got us a free bottle of microbrew beer to help us celebrate our honeymoon (we were offered champagne but opted for beer). The doormen always said hello, goodbye, and remembered us from the last time we came through the doors.

    -The lobby is gorgeous and comfortable. We spent a lot of time in armchairs by the roaring fire.

    -Free wine/beer hour in the evening along with paints for the artistically inclined, a live piano player, and dogs!

    -Well-decorated, comfortable rooms.

    -Free WiFi if you sign up for their (free) rewards program online.

    -Coffee + hot chocolate (with fixings) in the mornings

    -A pretty large and well-equipped gym!

    We won't stay anywhere else when we come to Portland. Especially if we bring our dog with us.

    Was this review …?

    Comment from Craig T. of Hotel Monaco 12/29/2011   
    Thank you for your review! We are so glad that you enjoyed… More »
  • Review from Marie B.

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    • 11 friends
    • 37 reviews

    Vista, CA

    5.0 star rating
    11/23/2011

    What a great hotel!  We had a fabulous stay here. Everyone was so friendly and helpful. The suite was roomy comfortable. Perfect location within walking distance to everything loved it!
    Tips:
    Take the train from the airport. It's just a couple of bucks and you catch it right outside of baggage claim and it drops you a short 2 blocks from the Monaco.  15-20 min. ride.
    If you prefer you can take a taxi or airport shuttle but if there are 3 or more in your party it is cheaper to take a taxi. Radio Taxi has a minivan. We took it back to the airport. Five of us and a baby for $37 plus tip.

    If you are traveling with a baby but don't want to lug the cars seat with you on the plane the hotel has loners. They can even have the cab bring it out to pick you up at the airport. Great idea.

    The Monaco has bikes you can rent for just a $5 a day donation and they come with a helmet and bike map. Love it!

    The Monaco is truly a pet friendly hotel. They pull out all the stops. From a welcome sign with your pet's name on it in the lobby to a pet bed, treats and a bowl in room.  I like how another Yelper put it. They are pet friendly not just pet tolerant.

    Don't pack a bulky umbrella. They offer loaners for free.

    Every night they host a mixer in the lobby at five o'clock with local wine and brew. While we were there they offered hot toddies one night and cosmos. Don't miss it. All for free.  Served with goldfish.

    Speaking of goldfish. You'll see bowls of the live little ones swimming around all around the hotel. If you want they will bring one up to your room to keep you company.

    There is free bottled water in the workout room on the ninth floor.

    What!  Starbucks coffee in room with the coffee maker and served fresh in the lobby every morning along with a full hot chocolate bar. Marshmallows, peppermint sticks, whip cream and all the toppings!  If you prefer half and half rather than powdered creamer, just ask and they will bring it up to your room.

    10% off coupon for you to use at the attached restaurant or bar.

    Sign up as a Kimpton select guest and get free wi fi and a ten dollar 'raid the mini bar' card.   Earn free nights too.

    Decoteau, the concierge is so friendly and was a real help in planning what to do..

    Spend some time talking to Matt at the front door. All the doormen are so friendly and really know Portland well.

    On a side note:
    Hit voo doo doughnuts early in the morning for no line. Just a few short blocks away.
    Avoid The Original Dineraunt like the plague.
    Morningstar cafe two blocks away. Good inexpensive breakfast. $4 fish and chips at happy hour, too.
    Portland walking tours. Portland underground tour with Josh was well worth the $19. He's a trip.
    Eat pizza at old town pizza
    Breakfast or lunch at Kenny and Zuke's is worth the wait.
    Buy at book at Powell's
    Keep Portland weird and do not miss Saturday market for local art and music. Sat and Sunday on the river by the burnside bridge.
    It's pronounced "Williamette, dammit". And couch st is cooch.

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    Comment from Craig T. of Hotel Monaco 11/24/2011   
    What a great Review!!! I love your instructions on how to… More »
  • Review from Teresa L.

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    • 13 friends
    • 81 reviews

    San Francisco, CA

    3.0 star rating
    12/1/2011

    This place has great bones but is in dire need of some updating,  Really nice staff, doorguys go out of their way to point you in the right directions, great dog in the lobby on weekdays and a nice fireplace.  I really liked hula hooping in the gym.  

    It's a bummer that the bed was uncomfortable and the funky robes were stiff and itchy, maybe it was just our room... the basic suite was cute but not very big or plush, no view.  Maybe I'm spoiled, I like nice shampoo and coffee when I am traveling - starbucks and goopy bathroom products are fine for business travel but if you want to get the real flavor of portland and/or be pampered this is not the best choice.

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    Comment from Craig T. of Hotel Monaco 12/24/2011   
    Thank you for taking the time to write a review. As a hotel… More »
  • Review from Ron O.

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    • 0 friends
    • 61 reviews

    Los Gatos, CA

    5.0 star rating
    1/11/2012

    Clean room.  Friendly staff.  Nice glass of free wine each evening as well as some live music and Mario Kart for Wii in the lobby.  We were able to walk to all the downtown spots easily from this hotel.   I took a Taxi from the airport here and it cost 45 bucks with tip!  So on the way back to the airport I took the Maxx.  It was 2.40 a person and only took 45 mins.  I recommend the Maxx

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    Comment from Craig T. of Hotel Monaco 1/12/2012   
    Thank you so much for you review! We totally agree that the… More »
  • Review from Linda S.

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    • 1 review

    Chicago, IL

    5.0 star rating
    1/29/2012

    i am currently staying at this hotel and I know when I leave tuesday I will suffer major withdrawal.  This is literally the best hotel I have ever stayed at in the world.  I love the employees, their attitudes, the decor, the smells, the location and most of all the beds.    I would move into this hotel if I could.  The fresh squeezed orange juice, organic tea workout facility and the wine hour are also bonuses.  Plan to see me again Hotel Monaco because I will stay here every time I vist portland!

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    Comment from Craig T. of Hotel Monaco 1/31/2012   
    Thank you for taking the time to write a review...… More »
  • Review from Victoria C.

    Seattle, WA

    4.0 star rating
    11/7/2011 1 Check-in Here

    My bf and I stayed here for our anniversary and had a lovely stay. If you like done-up, Arabian-themed luxury, then this place is for you.

    PROS:
    1. Comfy, clean, spacious rooms.
    2. Little extras like a scale in the bathroom, robes (leopard print and zebra print, what the heck), fully stocked snack bar and liquor cabinet, etc.
    3. Great view from our corner room. Tall windows to look out of.
    4. Great lobby with wood burning fireplace, lots of seating and cushions, and free Sbux coffee, hot chocolate, tea, cider.

    CONS:
    1. Maybe a little bit TOO much going on with the extras. Just a way to get you to spend more. What's with the stuffed bear on the bed?
    2. Icky bathrooms in the lobby. Two out of four were stopped up. Yuck.

  • Review from Liz L.

    Encinitas, CA

    5.0 star rating
    10/6/2011

    My husband and I stayed here for 3 nights back in May - wonderful experience all around.  Aside from our beautiful, comfortable room, they had great customer service.  We loved the wine happy hour & free bike rental too!  

    It was in a pretty central location, especially if you don't mind a 10-15 minute walk or bike ride. I would absolutely recommend this hotel; be sure to check their website for specials before you book! We got a king suite for $109 a night on holiday weekend. SCORE!

  • Review from Gary R.

    El Dorado Hills, CA

    5.0 star rating
    10/1/2011 11 Check-ins Here

    Another Kimpton classic! The lobby area alone is worth it. They have a great wine hour from 5-7 with cab Sauvignon, Chardonnay and even Widmer Hefeweizen on tap. Someone always playing the grand piano and a cozy fire always lit. For kids they have acrylic painting with canvas and all, and a Wii hooked up with Mario Cart to allow parents to enjoy the ambience of wine hour.

    Oh, and did I mention they have rooms??? They are very large with a nice living room with French sliders opening up to the beds. Mini bar well stocked. Great beds.

    We also brought our dog, and they were so great to him.  They brought up a dog pillow, snacks, a toy and doggie magazine "just because." The kids got a kick out of Lucky's name being put on the pet check in sign.

    Kimpton gets it.  It may be a few dollars more, but the saying they have is so true... "Every hotel tells a story."

  • Review from Monica G.

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    • 1 friend
    • 4 reviews

    San Diego, CA

    5.0 star rating
    1/25/2012

    The good reviews are all true.  I don't know if it is because I lived in LA and now in San Diego, but the Portland people are so darn friendly!  The hotel is better located than I knew going in.  They are near everything awesome - The Rialto to play pool, Kellys Olypian to sip a pint, Urban Farmer at The Nines for a splendid breakfast.  Happy hour in the lobby from 5-6 with a lovely Widmer Hefeweizen and a positive fortune telling from a lobby gypsy.  The staff was so pleasant it was surreal.  Really comfy large rooms for a standard room.  I can't wait to book my next stay!

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    Comment from Craig T. of Hotel Monaco 1/31/2012   
    Thank you so much for your review. I am so thrilled that you… More »
  • Review from Carrie S.

    Santa Clara, CA

    4.0 star rating
    9/20/2011

    I love Hotel Monaco.

    I have stayed here multiple times before I moved to Portland, and lived here for a week while I was waiting for my crap to arrive from Indiana.

    It was a wonderful place for my golden.  They LOVE dogs.

    The valet guys were awesome.  They totally chatted me up, helped me find places to look at apartments, gave me suggestions on places to eat, and were just super friendly.  We totally talked about the apartment buildings I was looking at, what they heard about the places, what to check out and what to avoid.

    The rooms are really nice and have a nice kitschy design.  And, I love the bathrobes in the rooms.

    This hotel also has a great location for visitors.  This hotel is the primary spot where visitors to my company stay, and everyone loves it.  We also hold lots of meetings here, and everything is smooth,,,,all the time.

    If you join the Kimpton Program, you get free internet in the rooms.  And, you can nab goodies out of the honor bar in your room (up to $10.00) for free.  Love it!

  • Review from Dave S.

    Seattle, WA

    4.0 star rating
    11/28/2011 1 Check-in Here

    Great hotel in Downtown Portland.  Outstanding service, VERY dog friendly, and wonderful accommodations.  Located near most of the fun things to do in Downtown and near enough to freeway access to not be too complicated.  I've been partial to Hotel Monaco locations for years and this one doesn't disappoint.  If we need a hotel in Portland again, this one will be our first choice.

  • Review from Melissa B.

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    • 20 friends
    • 9 reviews

    Costa Mesa, CA

    5.0 star rating
    9/21/2011 3 Check-ins Here

    I was hesitant to go for the utlimate rating, but I really do think Hotel Monaco is as good as it gets!  I stayed here for two nights at the end of summer while on a Pacific Northwest road trip. A few reasons why I loved my stay here:

    - The service was excellent.  The valets & doormen were top-notch (and very well informed about both bike trails and local breweries).  Checking in & out was super easy with the front desk staff AND the room service was very speedy.  

    - The unique, fun & funky design totally added to the stay.  I thought of it like a classier version of the Hard Rock's take on modern.  Fun colors, interesting shapes and cool prints were everywhere.

    -The super affordable price was an unexpected treat.  We paid $139/night during the week.  Especially because I booked this from the road (after yelping extensively) the night before, I was expecting much higher prices for a hotel with such a great location.  

    A couple of tips:

    - Skip the concierge & just ask the valets where to eat/drink/etc.  These guys know the city very well & seem like they hang out at the hippest spots in the city.  When I mentioned we were driving into WA the next day, the valet on duty suggested an amazing scenic bypass & even printed out a handy map for me to take.  

    - The "corner king" room is the same price as a standard room, but has a cooler layout and awesome floor-to-ceiling windows with a view of the city.

    - Drink local beer.

  • Review from Opal D.

    Seattle, WA

    4.0 star rating
    8/1/2011

    Great service through and through.
    Beautifully decorated.
    Large rooms.

    Would have given five stars if not for the tiny bath tub, really tacky non-plushy robes (cheetah and giraffe print), and a weak air conditioner.

  • Review from Scott M.

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    • 485 friends
    • 1016 reviews

    Los Angeles, CA

    4.0 star rating
    11/15/2011 5 Check-ins Here

    It has the same vibe as the one in San Francisco. The service is impeccable as are all Kimptons. Since I am an inner circle member, Kimptons are always my preferred for the VIP treatment and warm welcome.

  • Review from Michael D.

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    • 1 friend
    • 20 reviews

    Chicago, IL

    5.0 star rating
    10/10/2011

    My wife and I celebrated our 40th wedding anniversary by taking a pleasure trip in August 2011 to the Pacific Northwest that included stops in Vancouver, Seattle, and Portland.  We lodged two nights at the Monaco Portland as first-time guests and had a wonderful experience.  We booked our reservation directly with the hotel and dealt with Raj who worked with me to obtain the best price and a complimentary upgraded room that turned out to be big, very clean, well situated, and extremely comfortable.  Prior to arriving I conferred with one of the concierges by the name of Decoteau.  She was very helpful in providing suggestions for restaurants and local sights.  When we arrived we were warmly greeted by the doorman and the front desk personnel.  We were then surprised to find a bottle of sparkling wine on ice in our room.  On our first evening we met with Decoteau who provided us with detailed information regarding restaurants of interest to us.  She was very personable, extremely knowledgeable, and was unhurried in dealing with us.  We followed one of her recommendations that night, and Decoteau made the reservation for us.  The restaurant, which was located in the Pearl District, had a very vibrant and enjoyable atmosphere.  The food and drinks were delicious.  At the end of our meal we were again surprised by receiving complimentary desserts arranged by Decoteau.  The next evening we followed another of Decoteau's dinner recommendations for a restaurant, and she made reservations for us.  At the beginning of our meal we were surprised again by receiving a complimentary appetizer that was arranged by Decoteau.  It was delicious as was the rest of the meal.  In addition, Decoteau helped us with finding a church for services and with all of our local transportation needs.

    Our stay at the Monaco Portland was one of the most enjoyable lodging experiences we ever had.  The hotel is charming, well located, and employs attentive, friendly, and professionally competent personnel.  This is our new benchmark that we will use in assessing hotels in the future.  Our only regret is that we did not spend more time there.

  • Review from Evelyn F.

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    • 18 friends
    • 36 reviews

    Seattle, WA

    3.0 star rating
    11/21/2011

    Upon entering, the first thing I noticed is how amazing everything smells. Even the elevator had a nice aroma. There is cucumber water in the lobby. My word of advice about Monaco is, if you stay here chose a king suite because our room (King Standard) felt a bit small. If I stayed again, I'd also request the quietest room possible. Maybe I am just not used to staying downtown. It wasn't terrible, but there was some noticeable city street sounds. We could also hear the neighbors occasionally. The service, wide halls and decor, and lobby, are all awesome, but I might  try the Lucia or Nines next time.

  • Review from Oaklandish a.

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    • 13 friends
    • 84 reviews

    Oakland, CA

    2.0 star rating
    11/10/2011

    This is kind of a tortuous place to stay.   The heater doesn't turn off when it is done heating; it instead switches to blowing cold air.    This is not something that was broken; it is designed to work this way.   I pulled out the extra blanket, but ended up sleeping in my coat!!!!   Come on!   Would be a lovely place if it weren't so cold.   They also never delivered my room service breakfast order ( which seriously consisted of a single scone)...

    Was this review …?

    Comment from Craig T. of Hotel Monaco 11/17/2011   
    Thank you for your review. As a hotel that strives to be the… More »
  • Review from Elsie N.

    Seattle, WA

    4.0 star rating
    6/2/2011 4 photos

    Kimpton hotels are always a nice change from the large chain hotels.  I would stay at these more often if I wasn't trying to hoard a million Hilton Honors points.

    Definitely sign up for their In Touch program.  You get sweet treats and suite upgrades when available.  

    Kimpton hotels are known for their canine-friendly policies.  This hotel also has loaner bikes you can use.  I don't remember seeing that at the other ones I stayed at before.  I've done the evening wine hour as well as morning coffee they have in the lobby.  Other things to know at this property: valet parking is $33 overnight, staff is excellent, friendly and courteous, location very walkable to great restaurants.

    My one complaint is the thin walls.  I was in an upgraded suite next to one of those adjoining rooms.  I could practically hear the whole conversation that guy was having on the phone.  He probably heard my tv that was on until 1:30 in the morning when I fell asleep watching AC360.  Oops :/

  • Review from Joel B.

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    • 28 friends
    • 23 reviews

    Seattle, WA

    5.0 star rating
    4/4/2011

    I'm actually drafting this review on my first of two nights here, because I don't want to forget the awesome things I have to say about it.  First of all, the service is great - doormen were very helpful and attentive, and then Steve at the front desk is awesome - very personable and helpful.  As were the rest of the front desk people, but Steve was my favorite.  His last name, according to his tag, was van Gogh - what kind of people with a last name like van Gogh name their kid Steve?  But I digress.  I rolled my bike in and they found a spot for it, traded me for a claim check.  While I checked in, they were having their nightly (!) wine reception with some live piano going, but I had places to be, so I headed up to my room to drop stuff off.  

    The room is huge, with a mini-hallway, no less than four desks and a TV stand, a giant mirror on the wall, a gorgeous, gigantic window with wonderful shades.  The TV stand has storage space, and is decorated with - get this - all kinds of philosophers and theologians. Descartes is on there, Socrates, Plato, Aristotle, Kant, Kierkegaard, Sartre - it's great!  Oh, and there's a complementary teddy bear and what feels like a dozen (okay, seven) pillows garnishing the bed. No joke.

    The location is also fantastic.  Just a few blocks south of Burnside, right in the heart of downtown.  Powell's, Voodoo Donuts, the train station, the river are all very walkable, and it's on one of the main transit thoroughfares.  This makes it a royal pain to get to via car, but once you're there, it's a great spot.  One of the main food cart clusters is literally a block away, which is fantastic.

    And unlike my previous accommodations, they do have free wifi!  You do have to sign up for an account with whatever parent company they have, but it's actually a pretty snazzy deal - sign up, and they ask you your preferences (room location, size, pillow type, etc) and then will do their best to match you up with such things next time around.  And there are points for free rooms and things included too!

    If for some strange reason you don't want to sign up, you can pay for wifi too, but there's no reason to do so.  And when I mentioned it, Steve down at the front desk made sure I knew that I hadn't paid for it, and pointed out that I could do it for free.  Again.  Awesome.

    The only complaints I have are these:  First, they don't have those cool lamps that have outlets in them.  Next to the main desk, they have a full-on power strip, so that's hardly a problem.  But the bedside tables are lacking in an outlet to plug my phone charger in, and one of those outlet-lamps would solve the problem nicely.  Second, the light switch by the door is deceptively clear, which makes you think that it should light up when it's off, but it doesn't.  So don't call them at 1am and tell them it's broken.  Although they will be very nice about it if you do.  Not that I know this from experience, of course.

    My second night, my stomach was unhappy, so I called to ask if they had any antacids I could take - they didn't have any on hand, but offered (at 2am, mind you) to run to a nearby store and get some for me.  I confirmed that yes, indeed, they did do such things, a short while later, a bellhop was at my door with a couple packages of antacids and a promise of more if I needed them.  That's service.  Checkout the next morning was about as quick and easy as possible - I called ahead to get my bike out of storage, and checkout took seconds and I was on my way.

    In other words, this is a great hotel however I look at it, and I certainly plan on coming back next time I'm in the area, and hopefully catch the wine reception.  The room was a very modest $70/night from Priceline.  This made it ineligible for going towards a free night in the future, but pro-tip: the helpful follow-up email to my claim for credit suggested that I use their price-match guarantee next time, so that if I can find their rooms for cheaper at an eligible online vendor (which I can only assume includes Priceline), they'll match it through their system so it counts.  Once more, service and professionalism through and through.

    All said, minor niggles of an electrical engineer are certainly not significant enough to warrant any less than five full stars.

  • Review from Tara G.

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    • 9 reviews

    St Helena, CA

    5.0 star rating
    8/3/2011

    I really don't like staying in hotels, and it's because there's no customer service to speak of, the noise is horrendous, the food is bad and you just don't relax. This hotel proved all of those wrong, and to top it off it's in the middle of downtown Portland!

    Customer service: 6 stars out of 5. The valet especially was awesome, provided directions without being asked, made good recommendations for food, remembered that I had a meeting and asked how it went when I got back. Also remembered where the meeting was and asked if I made it ok. Awesome!!!

    Hotel atmosphere: 5/5 stars. I was worried being downtown but it really was quiet. I did hear some sounds from the streets below in the night but really a good nights sleep. Pillows are ok, not good not bad. Sheets and bed are very nice. The lobby is always busy with people (guests), not used to seeing that, kind of neat.

    Food: 4/5 Red Star. See my review on that. Good, not great, cocktail was delish!!

  • Review from Ayesha S.

    Phoenix, AZ

    4.0 star rating
    3/19/2011 3 Check-ins Here

    The lovely Sara B. recommended this hotel to me, and I was thrilled. We got a great deal on http://hotels.com and stayed here a few nights on my visit to Portland. Other than the phallic pillows that my traveling partners used to abuse me, I was very happy with my experience. I'd stay here again, for sure.

    Cute resident dog (hotel is dog-friendly), super nice staff and right Downtown.

  • Review from Kyle M.

    San Diego, CA

    4.0 star rating
    5/29/2011 1 Check-in Here

    Very Happy with our overnight stay at the Hotel Monaco.

    Stayed with the wife and young son and our dog on a Friday night in a 3rd floor corner room (I want to say it was room 326) which was just perfect for us.  The room was a very nice size and the amenities were nice.  

    The only downside we found was heard later in the evening.  Apparently Friday evening (maybe it's every night, who knows) is the time for all sorts of loud banging and clanging from the road along that side of the hotel (Macy's faces the hotel there).  I never completely figured out what it was, but I think it was the trash bins coming out for the night.

    For the dog owners out there this is a GREAT hotel to stay (actually the entire Kimpton chain is A+++).  Your dog's name will be put on the board at the entry and in your room you will have dog bed and a few other things for your furry friend.  What a cool little idea.

    Anyway, overall you will likely be very happy with your stay here if you choose this hotel.  

    (WiFi is free if you sign up for their rewards program)

  • Review from Vincci L.

    Vancouver, BC

    Canada
    5.0 star rating
    4/19/2011

    Wow.

    An amazing one night stay in a truly luxurious hotel. We were upgraded to a King Suite and it was a very large room.

    Loved the decor and the bright colors in the room. The bed was comfortable, and the large ceiling to floor windows gave us a great view of Washington Street, as well as allowing lots of natural light in.

    When we went out to explore the city, the front desk had umbrellas for us to borrow. Doormen were always friendly.

    I wish I had known about the wine/ beer reception though, because the lobby's decor is so unique, and it would have been a great opportunity to enjoy it. You can also have a companion goldfish as a pet for your stay!

    Valet parking is $33 for overnight parking, in a secure underground lot.

    Will definetely return for another stay!!

  • Review from Justin L.

    Walnut Creek, CA

    4.0 star rating
    2/19/2011 1 Check-in Here

    Location..Location..Location.  Great Kimpton hotel if you're visiting Portland.  We were here for a Valentine's getaway and our stay was perfect.  Since the hotel is in the heart of downtown, ample shopping and dining is all within walking distance.

    I upgraded to a King Deluxe Corner Room which is nice since you wake up to abundant natural light from the huge windows flanking you.  As a Kimpton InTouch member, I got free WiFi access throughout our entire stay.  Service was first-rate from start to finish.  Only minor gripe is that garage parking for our rental car was $33/nite.  But parking in a downtown hotel in any metropolitan city is rarely ever free nowadays.  At least our car was always instantly ready to go as soon as we needed it.

    Overall, we were highly satisfied with our recent stay and would definitely give this hotel a thumbs up.

    Was this review …?

    Comment from Craig T. of Hotel Monaco 2/26/2011   
    Thank you for your feedback. Please note that we do offer… More »
  • Review from Fred C.

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    • 9 friends
    • 32 reviews

    Anaheim, CA

    5.0 star rating
    6/8/2011 1 photo 1 Check-in Here

    This was my second stay at a Kimpton Hotel.  We were traveling with my dog and this hotel is very pet friendly!  

    Check in was quick.  We stayed in a king corner room.  Room was nicely decorated and had a separate seating area.

    Room had dog treats and doggie bags ready to go!  This was very nice and welcoming.

    WiFi is free if you're an In-Touch member.

    Also, if traveling with dogs, they give a nice map to find all the pet friendly parks and areas.  The NW park was close and just a couple of blocks from Powell Books!

    Valet parking at the hotel, but you can find some street parking nearby.

  • Review from Dana C.

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    • 6 friends
    • 25 reviews

    Vancouver, BC

    Canada
    5.0 star rating
    9/20/2011

    Affordable yet, with so much personality. Loved the complementary bikes!

  • Review from Jen L.

    San Francisco, CA

    5.0 star rating
    Updated - 5/9/2011 2 photos

    Like sleeping on a cloud.

    That's what I experienced during my weekend slumber at this fine hotel.  This is my 2nd stay here with my niece again (yay) and we enjoyed our quiet stay, complete with requested goldfish (we named her Sally).

    The 8th floor seems to be their hypoallergenic floor (no pets) and allergy sensitive shampoos...very nice.  However, we missed seeing dogs on our floor; however, we saw a bunch in the lobby, including their new mascot, Timmy, a cream colored lab who reminded us of Art!

    I recently became a Kimpton Hotel member and it's nice when the hotel emails you in advance of any needs you may want, whether it's extra pillows (foam and feather), a requested goldfish, what kind of morning paper you want, or being able to print out your airplane boarding pass (kudos).  Because it my birthday weekend, I think we received complimentary champagne; however, I'm not a drinker and my niece isn't 21 yet, so we didn't partake...but thanks for thinking of me!

    One of the best birthday gifts?  Sleeping on a cloud.  Thanks HM.

    Was this review …?

    1 Previous Review: Show all »

    • 5.0 star rating
      6/7/2008

      Did we walk onto the set of Ugly Betty?

      This lovely hotel is very stylized, from its brocade white… Read more »

  • Review from Jennifer E.

    Tucson, AZ

    4.0 star rating
    3/16/2011 5 Check-ins Here

    Hotel Monaco was all that and more. The location can't be beat. You can easily walk or access the light rail or bus. When we arrived we were greeted warmly which is always nice and throughout our entire stay we were always treated very well. Whenever we needed a cab the doorman was able to get us one. Everyone was extremely helpful and we even got a few recommendations for places to visit which turned out to be great.

    The rooms are small even if you are in the King Suite but the bathroom is a nice size. It was very clean so that will have me returning again. What I liked best about the room were the huge windows. I love that!

    I would definitely return to this Kimpton hotel!

  • Review from Buzz F.

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    • 65 friends
    • 228 reviews

    Palo Cedro, CA

    5.0 star rating
    1/22/2011

    We had four people and a 100-lb yellow lab in a suite with two queens beds and a fold-out couch -- it was plenty spacious, and it was $150 per night.  Anyone familiar with the boutique hotel scene in SF recognizes this as a miracle in keeping with suddenly discovering that you can will yourself to fly by just clearing your mind and thinking, "I'm a balloon full of helium."

    Everything about the place was just absolutely the tits.  The room was the tits. The lobby was the tits.  The evening wine/beer reception was the tits.  The exercise room was the tits.  The complementary newspapers (incl. NY Times) were the tits.  The dog-friendliness was the tits. The valet parking was the tits.  The friendly staff was the tits.  The location was the tits.  The entire City of Portland surrounding the hotel was the tits.

    I walked the dog 4-5 miles on the nearby Willamette River waterfront early each morning, starting in the dark and finishing in the dawn light.

    As a bonus, hoops-crazy middle daughter got to see the LA Clippers, who were in town to lose to the Trailblazers and were overnighting at the Monaco.  (Note to Baron Davis: Just retire, dude. You're mailing it in.)

    I've stayed at the Hotel Monaco in SF, and as a comparable, and it was just okay. Not the tits.

  • Review from Ashley C.

    Portland, OR

    5.0 star rating
    3/27/2011

    If any hotel in the Portland area can give the Nines it's run for the money, it's definitely this one. My friends and I were looking at various locations to host a gathering; and we saw this after seeing a few others.

    Upon entering the hotel, the doorman opens the first door, while the second automatically opens up.  It's a long walk to the lobby, but you wouldn't know it, because to the right is a large sitting room filled with lounge chairs and sofa that seems even bigger than life in a room filled with bold colors. Asian inspired meets Western architecture.

    We got to see 2-3 rooms, all were bigger than the last. Our guide was amazing, helpful, and funny.  The rooms give you a feel of Alice in Wonderland meets French countryside - breath-talking.

    When we were outside, it started to rain and they offered us an umbrella and simply trusted that we would return it whenever we can. It was beyong the call of duty. We did return it and most definitely will return.

  • Review from Lorrie L.

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    • 26 reviews

    Belleville, IL

    5.0 star rating
    7/7/2011

    Loved staying here! Suite was roomie and clean. Happy hour was busy and had to stand in a line for about 15 minutes, but hey it was for free wine! Would def stay here again.  Hotel is close to so many places to shop and dine...need I say more?

    Join Kimpton In Touch club to get free wi-fi and $10 mini bar credit :)

  • Review from Katie T.

    Oakland, CA

    5.0 star rating
    1/24/2011

    Wowzers.  

    What a fantastic hotel!  I have to admit that I was really hoping to stay at Ace while I was in Portland because it seemed more "fun."  Never again!  The next time I'm in Portland and in need of a hotel, I'm heading straight to Monaco.  We had four people and a big dog in our two queen bed room and it was plenty of space.  The beds are comfortable, the rooms are very clean and have nice amenities, and the location is conveniently central to the rest of town.  You can even borrow bikes to use.

    I needed directions to OHSU and the front desk staff was able to whip out a card with pre-printed directions in seconds.  I was away from the hotel, but my family went to the complimentary happy hour in the lobby complete with a Wii, paints and canvas to get your art/video game on.  They serve coffee from the 'Bucks in the morning...Not my favorite, but still pretty decent and soy milk is offered with it.

    Other pluses include the very well-kept workout room, the dog-friendliness, and the extremely nice staff.

  • Review from Dana S.

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    • 0 friends
    • 4 reviews

    Snohomish, WA

    5.0 star rating
    10/27/2011

    My mother and I just returned from a long weekend at the Monaco, amazing!  Want to be treated like a rock star?  Here's your chance!  They are allergic to bad service!  And the Dosha Spa...best facial I have ever had!  Can I just move in?  Even the room service was fabulous!

  • Review from Evan G.

    New York, NY

    4.0 star rating
    12/22/2010 2 Check-ins Here

    I heart the Monaco, and have loved it since it was the 5th Ave Suites.  Love.  The proximity to all the fun things to do in downtown Portland is great - and when I'm there for work, it's close to the office.  What's not to like?

    This particular visit was great because the bubbly woman at the front desk who checked me in upgraded me to a suite, which was handy for practicing my rollouts with two-and-three-quarter twist handsprings.  In other words, it was SPACIOUS.

    I had an awesome goldfish delivered to my room who left me a note saying he called room service for a "nibble."  I named him Phinneas.

    Props for providing Tillamook cheese in the honor bar, and for the built-in soap, shampoo, conditioner thing in the shower.  Smart.

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