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Hotel deLuxe
Rating Details »
Neighborhoods: Southwest Portland, Goose Hollow
729 SW 15th Ave
Portland, OR 97205
(866) 895-2094
729 SW 15th Ave
Portland, OR 97205
(866) 895-2094
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- Hours:
Mon-Sun. 12:00 a.m. - 11:30 p.m.
- Price Range:
-
$$$
70 reviews for Hotel deLuxe
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10/15/2009
11/11/2009
11/9/2009
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7/23/2009
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6/5/2009
Updated - 1/26/2009
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1/11/2008
One of the Business' Favorite Reviews What's This?
We originally stumbled upon Hotel deLuxe when my girlfriend's former coworker from the east coast stayed there and we met at the lobby bar. The place stood out in our mind so much that years later when it came time to look for a place for our wedding reception. We checked out a lot of places around town, but came back to Hotel deLuxe due to the amazing decor in the place.
The hotel staff was amazing, all of our guests loved the venue, they loved their rooms and I can't imagine anything that could have been made better that was under their control. I think Hotel deLuxe made for the least stressful part of our entire wedding planning and the wedding day itself.
This hotel is a beauty, the rooms may not be 1500 square feet...but it is a truly classic hotel. The original style door knobs, tile work and decor is fitting of a "classic" hotel and was exactly what we were going for. All of the out of town guests kept talking about how great the place was.
During the wedding reception the staff accommodated all changes in the schedule and adapted to our needs without flaw. If I was going to plan another big event, HdL would be at the top of the list for places to consider. We had our reception in Gracies, which is normally the restaurant. We used the room next door as our private bar for our guests. They allowed us to have a special cocktail and the bartender executed it flawlessly.
Top notch place, beautiful decor, great location and the best staff in town. How can you get any better? I just need an excuse to go back!
Great spot in a really central location.
You can take the Max light rail directly from the airport and it drops you off a block away.
The rooms are small but if your spending that much time in the room
you should stay in the suburbs.
We didn't rent a car but for a few hours to go to the Columbia but if you need one there is an Enterprise a block away.
You can walk to the Pearl, Nob Hill, Downtown and even across the river without much effort.
The staff was nice and the two spots in the hotel(bar and restaurant) looked really good.
This hotel was absolutely charming with impeccable service and an awesome bar and restaurant. We stayed here 3 nights and enjoyed how close the hotel is to the MAX. It's nice, because the hotel is just outside of the downtown district, keeping it quieter, but it's definitely close to everything. My only complaint was that the bathrooms were a bit cold, but other than that, everything was perfect. Calls for more coffee, different pillows, more towels, etc/whatever were attended to in no time at all. I would definitely stay here again.
Keep an eye out on Twitter for last minute specials!
Although this is overdue I feel like I should write a review for this hotel and tell everyone how much I loved it. I stayed here back in March 09 for 3 nights and I fell in love with this place. If I were going to stay in Portland again I would love to stay here. The rooms are clean, service is knowledgeable and friendly, and the decor of the hotel is so sweet.
I would definitely recommend this hotel to any one I knew that was going to be traveling through Portland.
Size doesn't matter. It's really more what you do with what you've got, right? You know, it's not the size of the ship...
What I'm trying to say is that despite the small rooms and tiny bathrooms, the fantastic service and great price make Hotel deLuxe a winner in my book. You know, motion of the ocean.
At least that's what I'd like to think.
This is really a top-notch place, especially for the price! I booked through their website and took advantage of the pre-paid discount. It was really a very good deal.
Everything from the moment I arrived was handled superbly. The bell boy grabbed my suitcase and carried it up the stairs as soon as I got to the door. The staff (in the gorgeous lobby) had me checked in quickly and I was on my way up to my top floor room.
I had a Queen Deluxe room (don't let the fancy name fool you, it's their cheapest room). As many others have pointed out, the room was definitely small. I wouldn't want to share a room of that size with another person unless we were literally not going to be in it except to sleep. I think we'd step on each other's toes. But I was all by my lonesome, and it was perfect for me.
The bathroom was just right. It had a pedestal sink with a glass shelf over it. The mirror above it was angled downward, which is perfect for making sure your butt looks good in those new jeans before you head out on the town. The tub looks deep, but the overflow drain (what is that thing actually called?) was pretty far down it so I don't think you'd really get that much water in it if you fancied a bath. There was a window in my bathroom.
The room was clean and very well decorated. Each floor has a theme (mine was some directors I can't really remember and I forgot to take a picture) and the photos in the room were movie stills. In addition to the bed there were two nightstands, a dresser (which houses the mini bar and a small safe) a table and a single chair and some other piece of furniture holding the non-chilled mini-bar stuff. The closet was surprisingly huge in my room. The clock/radio on one nightstand had an iPod dock and there was a flat panel LCD TV (maybe 30-ish inches?) on the dresser.
I had a nice view of downtown Portland. Even though the hotel is between two MAX (light rail) lines I didn't really hear anything. My room was very quiet. The window didn't seem to open, unfortunately. The A/C worked well and wasn't overly noisy.
There are a number of "menus" you can order from: you can order pillows of your choice, an iPod pre-loaded with the genre of your choice, the religious text of your choice... and of course room service. I only used the pillow menu, and my requested pillows arrived promptly. The "firm" weren't as firm as I would have liked, so next time I'll go with "extra firm".
I didn't visit the bar or restaurant so I can't comment. The fitness center was small, with 3 cardio machines, a weight bench and dumbbells and an exercise ball. It does have a TV, towels and a water cooler.
My only complaint is that the curtains didn't really fit together well, so I couldn't block out all the light. I actually had to sleep on the far side of the bed to avoid having a beam of light on my face in the morning. Minor really, but it would be nice if the curtains overlapped better.
All in all this place is Classy with a capital C. The facilities and staff are top notch. The location is good--not right downtown but easily accessible. Just be aware of the potential room size issue. It sounds like there is a lot of variance in the rooms, so if you're in doubt call the hotel to make sure you get the right combination of size and view for you.
Lovely hotel with great staff in good location in Portland. The rooms are compact (think European), but they are so nicely decorated that it really doesn't matter. The bed and comforter are luxurious. The AC is great. The towels are the softest ever. They have a pillow menu: You can literally ask them to bring up pillows of different levels of softness and/or can request a body or neck pillow. Oh, and an iPod menu with pre-loaded selections such as hip-hop, jazz, or soundtracks.
The valet parking guys were a kick (great personalities) and always helpful. Same with the front desk.
Why not 5 stars? They didn't tell me when I booked that there were parking fees, they had one-ply scratchy toilet paper, and the compact bathroom didn't have space for my toiletries to be handy. But seriously, they are close to 5 stars and I'd recommend this hotel to anyone visiting Portland.
I've stayed at quite a few boutique hotels. Older places that have done "refurbishments" and tried to re-invent themselves to attract new clientele. So I was truly pleased when I came to the Hotel deLuxe how superbly they have created this hotel.
I booked a one night stay as a birthday surprise for my boyfriend and he was taken aback when we pulled up to the front of the hotel and was immediately greeted by the cheery valet. We walked in and the decor was so nicely appointed. Lush fabrics, muted color scheme with light gold accents, and fantastic lighting. The front desk was always accommodating and helped with all questions we had cheerfully and promptly.
The room was FABULOUS! It was a corner king on the sixth floor with windows on two of the walls giving the room this glorious warm glow. The bed was soft and supportive, the pillows were cushy and lovely and the linens were crisp and decadently soft. The bathroom was clean and nicely appointed with wonderful fixtures that tied in discreetly with the Old Hollywood movie theme. Nothing overly designed in the room, only items you needed in wonderful textures and colors for your eyes to feast on.
We order from the iPod menu and used the infamous "Make It So" button to get it. They said it would take about 15 minutes to arrive, but less than 5 minutes later the bellboy had arrived with the iPod we requested and even offered to plug it in and show us how to use it. Now that's service!
We had drinks at the Driftwood bar and we are so glad we did! We met Mike the bartender and not only did he mix some wonderfully crafted libations, he also was a great conversationalist and gave two top notch suggestions of bars to try that were in walking distance. We also sampled the late night Happy Hour fare in the Driftwood, myself having the Mac & Cheese (absolutely sublime!) and he having the steamed mussels (OHMYGODGOODNESS!). I'm not a mussel fan AT. ALL. But I tried one of my bf's mussels and I almost stole the whole plate away from him!!! So tender and steamed to perfection with a light wine and garlic sauce with NO fishy taste to speak of! I would journey back to the deLuxe just for the mussels!!!
Overall this hotel is top notch in my book. If I could give it 10 stars I would! My only complaint was that I had made my reservation using their pre-payment rate and about 1 week before our arrival they released a sale on Twitter for $9 more than I paid that included valet and Wi-Fi in the room. I called the hotel to see if they could change the reservation so I didn't have to pay the $25 valet fee, they refused as the reservation could not be changed due to it's type. That was disappointing, but other than that blemish, the hotel and it's staff are as good as it gets! They have a repeat customer in me!
Great hotel, great location and great staff.
Stayed here in July and really enjoyed it. The rooms are a little on the small side, but for the price, the service is awesome. Also, the staff was really friendly and went above to ensure we were happy. Would definitely recommend this hotel.
Well, we spent most of our time in the bar. We really, realllllly liked the bar.
That said, the hotel itself was lovely, the room was sublime, the people were really nice & helpful. Breakfast was scrumptious. I'd give it 5 stars, but I dunno. It was missing some kind of fortuitous, cosmic something. Maybe if one of the doormen had tongue-kissed me? I dunno. Something.
For the past 2 years I had heard about this hotel and how amazing it is, and finally got the chance to stay here last weekend when I came down for a concert. It was everything I had hoped it would be.
The staff was incredibly friendly, and super helpful. The place is decorated 1950's style with pictures from old black and white movies. The room was kind of small but not a big deal since it was only for one night. They have all kinds of amenities- like a pillow menu, and if you forget your iPOD they will send one up with whatever you want to listen to on it. There was a huge flat screen TV, and when we walked in for the first time, the radio was on a jazz station which gave the place a nice retro feel.
I will definitely stay here again- hopefully soon.
I very much enjoyed my stay at this hotel.
At first I was taken back by the size of the rooms. This is an older hotel that is very well appointed...but if you are looking for expansive rooms with zero character, I would suggest the Embassy Suites. However, if you are looking for superior service in a great part of town, i would highly suggest this hotel.
The Deluxe is within walking distance to PGE park, the Pearl district and many restaurants and shops.
The Driftwood Bar is dark and cozy. I did not try Gracies...although if the menu is anything like the service... it should be fantastic.
I would encourage the Driftwood to review their wine by the glass selection. There are so many great wines in the Northwest but I found their selection to be mediocre.
The price is right here too. This sort of luxury is rarely so inexpensive.
One last thing, I would also encourage the hotel to have a story book in the lobby. This was once the Mallory Hotel and I would like to know more about the history. When was it built? Has anyone famous stayed there? Are there any great stories? Ghosts?
We found a jewel in the middle of the city. This hotel is FABULOUS! A group of us stayed here over the LaFemme International Pageant weekend (To most-Labor day weekend) I arrived earlier than my partner and they had a room available at 9am so after my early morning departure from SF I was able to unpack and enjoy a huge portion of my day.
The staff was extremely helpful and knowledgeable to my needs (UPS store and on site Alterations) close by. The Max took me from the airport to PGE ballpark just 3 short blocks away. and the same going the other direction. It is centrally located and mostly walkable to the 21st street restaurants and shops as well as 23rd street.
The sheets and pillow were a dream and we slept so well as it was quiet at night and no large Anime or basketball conventions. Room service, Valet and the on site restaurant were a bonus. After the pageant the front desk attendant even helped us with ordering a pizza. Perfect timing to get out of face and sit around reminiscing the night then off to bed.
Our friends made a reservation for next year upon check out. It was that good. I'll look into it a little later. The MARLENE DIETRICH SUITE with the round bed is looking pretty sweet.
The price was a tad on the higher end for one person to pay but well worth it. If two people are splitting the cost it's a steal. One thing is pre-pay if you know for sure you will be staying. It will reduce your cost.
Hotel Deluxe was a great choice for our 4 day stay in Portland. We were walking distance to everywhere and the service was beyond helpful and friendly. A few negatives: the hidden parking fees. $25 a day. be warned. it would have been nice to have known that as we booked the hotel on the phone. hidden internet fees. enough already with hotels charging for internet use. it's so ridiculous. i also didn't appreciate getting a room by the elevator. i could hear every ding when someone was coming or going, but luckily not many people stayed on our floor, which was a blessing. was also woken up every morning by the cleaning lady, shutting doors and whatnot. speaking of the cleaning lady. wow, was she psychotic in a sense. leave my stuff be, do not put my stuff in the closet, do not organize my stuff, do not TOUCH my stuff. it's on the floor because i want it there. also, yes, we left towels on the floor b/c we needed new ones, as we were told to do. not for you to hang up the used towels to dry, but to give us new towels. that was a bummer.
those are my only issues. the hotel bar is great, the small room didn't bother me, and thankfully no one was upstairs from us. the walls are thin. anyway, the people who work here are lovely.
Comment from Klaudio S. of
Hotel deLuxe
10/22/2009
Dear Guest, Thank you for your comments. I am sorry about…
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This hotel brings out my inner-Eloise!! I love it! The quality of the service,the size of the rooms, the location are all wonderful. The sheets were so soft and yummy that I meant to ask the front desk what the brand was so that I could go home and buy some! Finally, we asked the front desk for a breakfast recommendation and they sent us to Kenny and Zukes. Wow. Best bagels on the west coast. If you're heading to Portland, Hotel Deluxe and breakfast at K&Z will do you right!
Comment from Klaudio S. of
Hotel deLuxe
10/23/2009
Hello Nicole, Thank you very much for your review. I can…
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What can I say? Hotel Deluxe kicks ass _and_ is ridiculously cheap. You can't really do any better. The retail rates were around $110/night, but by using http://lastminute.com I managed to get a room for about $80/night. The hotel is, for all intents and purposes, about as good a luxury boutique hotel as you can get.
Pluses: Awesome decor, everything is clean and in good repair, bathrooms that satisfied my lust for porcelain and chrome, and aveda bath products. On top of that, helpful staff, great in-house dining/bar, and a free room upgrade after my initial room faced in towards another wall of the hotel.
Minuses: Only one - this place is dry as all hell! I kept my windows open all weekend, and felt parched at all times.
Maybe I'm jaded coming from San Francisco, but Hotel Deluxe just seems to be a ridiculously high value for what you get. Highly recommended.
What a great hotel! Our room was very spacious and the bed very comfortable. The location is really close to Max (public transit) and an easy walk to the Pearl District.
ALL of the staff was very nice and accommodating. We did not have an opportunity to eat in their restaurant but the little hotel bar reminded me of a little speakeasy from the 30's. Had a cocktail and chatted with the bartender about Portland. Very cool little spot.
I would recommend staying at this hotel.
So, Valentines day was planned for me.. I didnt know what we were doing all day but I did plan my own surprise for the end of the night.
After the day was said and done, I said I wanted to go to a bar and that I had one in mind in a hotel downtown. He said "sure!" and we headed there.
When we arrived, valet was very nice and boy was he surprised when I said "yes, we are checking in" to the valet chick!
I walked up to the counter and let them know who I was and they were like "Oh yes!" I had been going back and forth with them via e-mail for a couple of weeks and they replied quickly and answered all my questions.
So, yes, I loved that all the front desk staff knew who I was, they honored all my wacky requests and put up with my freaking out about every detail.
We got up to the room to find rose pedals all over the bed, music on and tea lights!! It was just beautiful.
The Driftwood bar downstairs was a nice treat. It was dark and cozy in that super sexy I wish I was smoking a cigar way. The bartender was nice and made an excellent martini.
After our bit at the bar, we went back up to the room and ordered a movie. The bed was cozy! and they have this button called "make it so" ...so we thought we would see what we could get! and they brought up a reading pillow (that I totally wanted to steal) and 2 forks (We had gotten our dinner to go...since he was expecting to go straight home)
Other things on the "make it so" ...iPods with premade playlists....more pillow options...and I think just about anything you could want...
In the morning, we relaxed in the room and took nice baths and then headed down to Gracies for brunch.
The menu was basic but not over priced like I had been expecting. They had BOTTOMLESS MIMOSAS!! BOTTOM LESS MIM O SA!! haha
I was in love from that moment...haha
But seriously, it was worth the cash (it was a bit more expensive than I should have spent..but I knew that) ..we had a wonderful time and the staff is amazing.
Thank you Caitlin and Victoria! (I hope I spelled that right)
I stayed here for two nights while attending a CLE at the Multnomah Athletic Club. My first impressions of the hotel were quite good. The lobby was beautifully decorated. The valets were friendly, and check in went smoothly. I was disappointed when I arrived at my room. It was small, but I can overlook that--it was just me, after all. But the view. Oh, God, the view. I was looking at the other wing of the hotel--a fabulous view of brick and windows. The bathroom was small, but was keeping with the theme of the hotel, and had a 1930s/1940s feel to it. I wished there was a vanity--it is so hard to put in contacts and do makeup with just a pedestal sink and a window sill.
The fitness center consists of one treadmill, one recumbent bike, and one elliptical machine, plus one weight bench and a few free weights. It served its purpose. Room service from Gracie's was adequate, but they really do have a limited menu, considering how few restaurants are within walking distance. The bed was way, way too soft. I am stiff and sore today--ugh. The wireless internet was complimentary. Parking was $25 night. The sign on the entrance to the garage says $19 for overnight, so I'm guessing that's the price for taking advantage of the valet service. And, as usual, stay away from the mini-bar.
Overall, the customer service was excellent, the rooms are clean and comfortable, if on the small side, and the location near the MAC was great. However, if I had it to do over again, I would have stayed at a hotel elsewhere in town near the MAX and hopped on that to get to the MAC.
Comment from Klaudio S. of
Hotel deLuxe
6/8/2009
Dear Jessica, Thank you for the review. I am happy to say…
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Is it Feng Shui? Crystal energy? Perhaps they have one of those Sacred G sheets under the bed.
No matter what it is, this is one of my all time favorite hotels and I can't really describe exactly what it is that makes me so happy when I stay here. Maybe it's the ridiculously comfortable beds, maybe it's the real mugs they provide with the semi-decent coffee maker in the room, or maybe it's the fact that room service doesn't try to violate you with an immoral markup on the food service.
Whatever it is I always choose to wrap myself up in one of their comfy bathrobes and make Hotel deLuxe my home away from home when I'm visiting Portland.
1 Previous Review: Show all »
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4/6/2008
It's a good thing that my sister is a real estate agent because I think I might not go back home to… Read more »
I love grand cream-colored leather headboards.
I suppose I could leave it at that.
But I won't.
Because I also love clear crystal lamps, teal accent decor, and sweeping views of my lovely city.
And the Driftwood Room is a great hotel bar. I'll come back to write my memoirs (of which I'll surely have several). More likely just to drink.
But mostly I loved the Hotel deLuxe because I felt on top of the world on my birthday. The staff was super nice and everything was perfectly glamorous but with just the touch of restraint that I very much appreciate.
I will say...don't try to order room service at 3am. They'll offer you soup or a cheese plate and you'll be like, "Uh, it's 3am. You must know that we don't want soup. Hamburger, friend?"
And they'll be like "Sorry y'all."
And you'll be like "Oh I so sad," but then you'll fall asleep and forgive.
Great place at a great price.
Just in case you don't know what "European Room" means, it means small. If you can get over the cramped rooms, this place is a great find. The bed, linens, etc are all super clean and really high quality. There are menus for pillows, ipods, or spiritual books - random, but kinda cool.
The hotel feels slightly disconnected from downtown being on the other side of 405, but it's only steps from Powell's and many other Portland destinations. If you can get a good rate like we did, I absolutely would go back.
Such a lovely stay! I took my husband here on his birthday and hotel DeLux was perfect! The esthetic is beautiful and the rooms with views are extra special. The location is great, lots of fun in walking distance! This hotel offers some great little extra touches like ipods pre-loaded with tunes of different genres and pillow options. We didn't try the food, because the restaurant and bar were so empty we thought better to go somewhere else. It could have just been the time we were there.... I advise asking the nice staff about room recommendations, because they really do vary in size and view depending on where you are. Our room was quite large, but I did get a chance to see a couple other rooms in the same price range and they were small, as other reviewers have noted.
Hmm?? I'm a little disappointed as I usually trust my fellow yelpers, but I have to admit that I was slightly disappointed with Hotel de Luxe. I mean, it's a nice hotel and if my expectations were lower, I might have given it 4 stars, but with all these great reviews, I was really expecting something "cool." Unfortunately, what I found was a super small bathroom and a pretty small room in general. The lobby was sort of neat and the halls were interesting with all the artwork from old movies, but to be honest, it felt slightly "The Shining"ish...in other words..spooky. Also, there's not much of a lobby or hotel bar and the fitness center was tiny. Although it was pretty close to the Peart District, it was still a bit of a walk compared to the Embassy Suites or Hotel Monaco.
Comment from Klaudio S. of
Hotel deLuxe
7/21/2009
Dear Wayne, Thank you for your comments. We have many…
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I registered at http://yelp.com, only because I wanted to write a review for this hotel. I stay probably about 20 hotels a year, but this is the very best I've ever stayed!
At the moment when I called the hotel for a reservation, I could tell I was talking to a person at a hotel with extinguished service.
When we arrived, the doorman had (almost) already remembered my Japanese client 's name when he opened the door of the cab. He said he had reviewed the list of the guests that night.
I ordered a room service at 11:00PM and their shrimp and crab cake was superb! Next morning, I left my suitcase at the hotel and went to a local restaurant to see my friend. When I walked back to the hotel, the doorman saw me walking and by the time I reached the door, he was waiting with my suitcase in his hand!
This hotel gives me a hope in this economical hard time. If all of us think about what is good service, what makes other people happy instead of thinking about our own greed, we can ride through this difficulty. You can find a paragon at Hotel Deluxe at Portland.
I was here for a holiday party and was very impressed! I walked in the door and immediately felt under dressed heh.
We had a banquet kind of thing and the food was amazing. The service was fabulous and the bartenders made my kind of drinks!
I didn't get to see any of the rooms but I heard very good things from the people that were staying there. If I lived further, I'd totally stay at this hotel if I was in Portland :)
I totally enjoyed my stay here! What an awesome hotel!
Super cute, Old Hollywood themed hotel right off SW 15th and Morrison. Lots of glamour, gold, and old Hollywood photos make you feel like you're stepping into a really swanky time warp!
The rooms here are cute as well! Yellow and mint, with accents of gold.. still got that deco theme going on, along with giant flat screens because it is 2008, after all..
Aveda Products in your 'loo (Score!) and Torrefazione coffee for your morning cup.
Super informative, nice, helpful staff. Lovely hotel.. can't wait to stay there again!
We (me and my two gal pals) got to stay here over the weekend. We got a great rate (25% off) through the Events Coordinator for the night because we were in town to check out the hotel as a wedding venue (as I've heard so many other fantastic things via Yelp).
We got there late at night after a late start from Seattle. I'm not sure of the valet just didn't want to have to go and park my car, but he started telling me about how I could park on the street (free until 8 am the next morning), or park myself in the parking garage across the street (for a mere $5 less than that they charge). Okay, it's 10 PM, I don't know where I am, I just drove 3 hours in the rain, and I want you to valet my car. IS THAT TOO MUCH TO ASK?
We get to the front desk and there is only one person working. She's trying to help another guest figure out where to eat (as in the next day). She didn't acknowledge us once. The other guest even told her that she should help us check-in first because she still had several other questions for us. Lauren (that was her name) spent the next 10 minutes talking to said guest, directing her to restaurants of which she did not know the name. The whole conversation more or less consisted of "I can't remember the name of it is, but it's somewhere on X St." Okay, so not only have you totally blown us off, but you're not being useful to the other guest at the lobby either!
We finally got checked in. In a very rushed fashion, I was given my room keys and pointed to the elevator. Not discussion on rate, room, check-out time, breakfast, or anything. Just give me your name and credit card, here are your keys. Peace out. Uh, thanks.
The room was awesome. Which in some ways made up for the fact that the valet and front desk staff suck. What happened to providing good customer service? I thought this was a "nice" hotel. We had a corner room with two queen beds, which was spacious and clean. The beds and pillows were very comfortable and I would totally have strapped one to the top of my car to take home if I thought I could get away with it.
The next morning I woke up incredibly sick. Nauseated with a headache and the desire to just roll back over back into bed. Got up to go to breakfast downstairs at Gracie's (using my 10% off coupon, I figured if these people are catering my wedding, I should at least try the food). I asked the front desk for some drugs, got denied. Apparently, they don't give out packets of medicine for things like headaches or antacids. But I was informed that I could go back to my room and check out the mini bar/basket to see if there was anything in there I'd like to purchase that might help me out (although they had no idea what was in said basket).
The only thing that "saved" my horrible experience with the staff was their Event Coordinator, who was very hospital, helped score me a packet of antacids (after arguing a little with the b*tch behind the front desk and speaking to her boss). The place is absolutely beautiful and great for smaller weddings (under 60). Gracie's, their restaurant, is absolutely gorgeous with beautiful detailing on the walls and ceiling. I highly recommend their venue if you're looking for elegant and classical.
The rates are a bit high for Portland (based on the few venues I've seen). However, the event staff is great (which is less than what I can say for my experience with the front desk) and the space is gorgeous. They're very willing to work with your budget (within reason) to help pull off the dream event. You can also request to use their rooftop terrace in the building across the street as well.
I would rate the facilities 5 stars easily, but the bulk of the staff just so-so. Overall 4 stars because let's be honest, how often do you really need the staff beyond check in and check out anyway? Just don't get sick.
Am I Awake? Am i Dreaming? Am i staying at a fancy hotel? YES! Iam.
My father was able to book me a room here last year as i visited my best friends wedding. I wasnt sure what I was getting in for since it was my first time in Portland but my god did my jaw drop as i entered. I felt like i was going back in 1950s theme with the bell hop gentlemen opening the doors in slow motion as the piano man played his tunes in the dining/bar area.
I gulped a bit more as I gathered my *holy crap i wonder how much my dad spent* kind of gesture. The staff there was AMAZING, the front desk people were able to help me by phone on directions to arrive there, they were so friendly. I arrived to my room and each hallway had a directors quote from a movie he/she had made, i loved it!
The room was MARVELOUS! Very colorful and extremely comfy. The bed wasnt hard and the pillows were made for your own pleasure. You could even call and order different kinds of them.
The best part about all this, the room was NOT expensive at all. It is why along with the amenities, looks, and price that I give this hotel a five star rating.
Hotels as a whole are the ultimate masquerade.
Few people take the time to consider that in every hotel, behind the plush designer throw pillows and an abundance of iPod radio's lies an underbelly that is much less than appealing.
Trays of half eaten food left on carts in service elevators, chipping paint and broken molding in the staff hallways, inappropriately dirty sheets spinning in washers the size of my car and strange smells coming from the kitchen are a common reality - though always a sight unseen. It's amazing - and equally pathetic - how carefully guarded the facade can be at some locations.
I've never stayed at the Hotel Deluxe though everyone I know who has has cited excellent experiences. My experiences with this Hotel - and most others in Portland - are all work related and I'm writing this solely to say that I believe it speaks volumes about a business when the staff is as cordial to those who supply it, as their guests. It's a phenomenon not shared by the competition. Where other hotel's "high and mighty facade guarding' front desk staff choose to peer down their noses at the first realization that you're not staying the night, the staff of Hotel Deluxe maintains a cool composure, is extremely friendly and consistently helpful. They're an absolute pleasure to interact with and for that reason alone, I'll continue to recommend them to out-of-towners looking for a place to stay.
I stayed here for about a week on our first gaunt into PDX. This place is really awesome in terms of the service (outstanding really), the lounge (amazing drinks and friendly bartenders!), and beautiful decor. The major detractor is the room size. If you get a suite (which is quite a bit more expensive) then its fine. Our room had about 2 feet on either side of the bed, and you could barely turn around in the bathroom without hitting something. You could take a dump, partially shower, and brush your teeth over the sink all at the same time without stretching. Seriously. It was hard to understand a hotel that is otherwise so cool would have these miniture rooms. And I don't mean miniture in a cute way either, more frustrating. Anyway, go for the lounge!
Comment from Klaudio S. of
Hotel deLuxe
6/4/2009
Dear Nick, Thank you for your review. Please contact me…
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Our stay in Portland was amazing, though our accommodations at Hotel Deluxe were more of a Hotel Mediocre experience.
Pluses - nice staff, clean room and bath room was nice (clean, good size and great water pressure/hot water/etc).
Minuses - T-I-N-Y room, crappy room location (weird mini-hall with a window opening to a fire escape alley) and a very terrible hotel restaurant (Portland has amazing food - don't eat at the hotel under any circumstance)! Oh, and retarded minibar prices - hard to fully fault them as all hotels do it. Still though, how freaking insulting is it to have a $1 bottle of water for $6!? Its a gouge and almost exploitative (knowing you're going to need some water at some point and be highly tempted to just say the hell with it and grab it).
So-so's - location (good accessibility, but just a bit off the best area's for us and sandwiched between light rail - so got some morning rail squealing), bed (high quality, but nothing "amazing").
The room was really, really small. Setting up the suitcase on the stand took up even more of the limited floor space making it literally difficult to move around and even tight to open the door. We were in the King Deluxe room.
From the prices and descriptions of "quality" hotel rooms that I saw listed for Portland, the value was probably almost there for the price we paid. The hotel is cool with its Hollywood theme - as people have said, pretty stylish and not over the top. I'd might have given it another star if we'd gotten a better room location.
Stayed at the Hotel deLuxe for my wife's 30th birthday and had a wonderful stay. I selected one of their suites, since we were going to be having friends visit over the course of the evening. The room was great and the service was even better. The staff was very accommodating and didn't seem to mind the constant coming and going throughout the evening and into the early morning, which surprising when you see the collection of miscreants we call friends...
The hotel's location could not have been better, as we were close enough to get anywhere via a quick taxi ride.
Loved the bar downstairs...very old school and the drinks were fabulous!
Yes, Hotel deLuxe is a lovely, swank, little boutique hotel with comfortable rooms and fantastic amenities*. However, they get 5 stars from me for BEYOND superb customer service. From the moment my girlfriend and I arrived we were treated not like the average, nameless, hotel guest, but like a V.I.P. Every time we walked by the hotel lobby we were greeted. The front desk staff was not only helpful, but seemed to take an actual interest in us and making our trip as pleasant as possible. The door staff was awesome too. Whenever we needed a taxi one would arrive within THREE minutes!
Our first day at the hotel we had breakfast at Gracies. Simply put I was not impressed. It was (in my opinion) fairly overpriced for the quality of food that we received. Let me be clear, our meal was not by any means terrible or worth complaining over. It was just blandish and a tad bit boring. We shared the crab omelet and the Belgian waffle. Of the two the waffle was the clear standout but still nothing to write home about.
STOP********
Please allow me to interrupt this review to tell you about a breakfast that I ate in Portland that WAS not only worth writing home about, but notifying the fucking press. (yes, I had to curse!)
Pambiche Cuban Restaurant
please oh please oh please oh PLEASE, read my review for this place. Eat breakfast there! Your mouth will be ever so thankful!
****************
back to Hotel deLuxe...
So, although we weren't too impressed with the hotels in house dining that morning we decided to check out the Driftwood room for happy hour. We were we happy we did. They had a nice selection of local brews on tap, tasty cocktails, and delicious appetizers (half price I might add) The bar staff was super friendly. They were happy to chat it up with us, and recommended plenty of local "must see" locations.
In conclusion:
So, before I end this (way too long) review of Hotel deLuxe please see my "fantastic amenities" list below as I STRONGLY believe that a hotels offered amenities (or lack of) can truly make or break the experience...
fantastic amenities:
*pillow top mattress (just like home bay-bee!)
*pillow menu (why suffer a neck ache?)
*ipod docking station (so you can jam!)
*CUSH robes (so you can lounge)
*high thread count sheets (no scratchy scratch on de skin mon!)
*Aveda toiletries (no generic skin drying crap here!)
*free internet access (so you can google/yelp places to check out!)
*MAKE IT SO BUTTON on the phone!!!!!!(try it, it works!)
Overall a great hotel experience. Small complaints: the king sized bed took up most of the room (they upgraded us free from queen to king!) and the remote for the (huge wide-screen!) TV seemed kind of hard to use. Also the water in the shower didn't get hot enough AND one outlet in the bathroom didn't work.
The room was comfortable and nicely decorated. The bed was excellent. No real traffic noise. No noise from the neighbors EXCEPT when they go into their rooms next door or across the hall. The clock-radio had a built-in ipod dock (with loaner ipods available)
The staff was super friendly and helpful.
Was in Portland recently for a wedding at the Deluxe, and I have to say I was very impressed. The hotel was in excellent condition. We had an amazing room up on the 7th floor that was just beautiful. The staff was incredibly helpful and friendly. My wife is very pregnant so we were a little
more difficult than normal guests, and they were very very accommodating.
If I was going back t Portland, I would definitely stay there.
I'm a big girl now...at least that's what my mom says. Such a high title was given to me because this was the first time I flew somewhere I'd never been and stayed in a hotel all by myself. What an accomplishment, eh? Anyway, the Hotel deLuxe is what it professes to be - DELUXE. I appreciated the atmosphere that this place created. Each floor is decked with a different genre of classic Hollywood film. The belhops were super friendly and helpful.
The iPod stereo was a nice plus for the room. Late night cravings sucked because there was a tray of goodies in the room, but there's no way I'm going to pay $3 for a freaking candy bar, not to mention $6 for a bottle of water. I opted to walk down the stairs to the fitness room and grab cups of water - boy am I cheap. The business room and fitness rooms were really nice and never busy.
Like the last review, I have some of the same issues with the room. The remote didn't work consistently and seemed to freeze on the pay-per-view order channel for "adult entertainment." Good night. The water seemed as though it wouldn't get hot, but then suddenly would start to scald. But those are my chief complaints...nothing too major.
Overall, I loved my experience here. The bed was super comfortable and they did very well at accommodating so much, so well, in such a confined place. I almost wish I would have ordered room service, but the selection sort of sucked and the price was exorbitant. The place definitely gives more than just an ordinary stay in Portland, and it's super close to the MAX.
I did some research on Trip Advisor (before my frequent Yelping days) and decided to reserve a room at the Hotel deLuxe for our wedding night last October. It was all that I had hoped and more. I saw that they had a bunch of package deals to make things a little nicer, all I wanted were some rose petals. So I reserved a normal king room and e-mailed the manager to see if something could be arranged. He responded quickly and was very eager to make it a special stay for us.
When the day finally came and we got to the room, the rose pedals were there... along with candle light, a bottle of champaign, and a thoughtful note from the staff. It was really special. A few minutes later, we realized that we didn't have tooth brushes or tooth paste. We made a call to the desk and had them in short order. The service was absolutely superb.
And then there was the room. The hotel's theme is 50's Hollywood. Our room keys featured an image from "Roman Holiday." The rooms have very elegant touches of modern and classic decor. The bathroom had old-style fixtures and luxurious bath products. The bedding was very high quality and the alarm clock has an iPod dock. The hotel also has an iPod menu (IPods with different music genres) available from the front desk. Our room had a separate sitting area with a couch, coffee table, and flat screen TV. It's too bad we weren't staying long because the room had a huge walk-in closet.
In the morning, we went down to the hotel restaurant and enjoyed a fantastic breakfast. I think we'll be going back to the hotel just to experience that meal again. I've also read that they have a screening room that shows old movies for free. I can't believe it took me this long to write a glowing review of Hotel deLuxe. I don't think I've ever had a hotel experience that even compares.
Let me preface this review by saying that we "LOVE" boutique hotels and we are also Club-level members of the Intercontinenal Resorts.
It was tough to grab a hotel room in Portland at the last minute and there was no Intercontinental. So we settled on the Hotel DeLuxe. Good reviews and it looked cool on their website.
It was definitely a cool concept. The decor was done over the top but not too much so. I liked the staff-everyone was super helpful and very nice.
The room however was the size of a walk-in closet almost. It was nice and well appointed but very tiny. Our view was of a fire escape and the MAX ran on both sides and we were awoken to it both mornings the screaching and the general sound of light rail that it makes.
If we went back to Portland I think we'd try and stay at the Hotel Monaco or something else. It was a little "out of the way" from everything we were doing. Although we could still pretty much walk the entire city.
I loved staying here, my only complaint was I had to leave early in the morning (and it was tough getting out of the over-stuffed super comfy bed) and my parking was not validated.
The room was not huge but it was done up right! Plasma TV (didn't use), stereo with ipod playing capabilities, and if you do not have an ipod the hotel will bring you one with whatever kind of music you like, and a "make it so" button on the phone. Supposedly, what ever you are wanting they will make it happen; I didn't use this feature (Grrrrr I should have, I have never used a "Make It So" button).
I loved staying here, especially since the three days prior I was staying in some crappy "no-tell-motel" on 82nd, this place was a huge improvement!
