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Hot & Crusty
Rating Details »
- Nearest Transit:
-
1st Ave-14th St (L)
- Price Range:
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$
- Accepts Credit Cards:
- No
- Wheelchair Accessible:
- Yes
21 reviews for Hot & Crusty
it's decent food when you're really hungry and don't have options.
But I don't know if I can go back to a place where the pizza taste like the aluminum foil it was sitting on...
furthermore, the pizza looked like it had been sitting out all day, can't believe I ate it...
I have only been here once, although it's temptings because I pass it everyday walking to the L train. Today I actually went in to order a bagel and cream cheese. Well, I had a lapse of good judgement because it was terrible. The bagel was quite large, but they put hardly ANY cream cheese on it. It didn't even cover the whole bagel. For just that the total was 2.55. I think not. I will not be frequenting this establishment, and I recommend you save your money and go somewhere else.
This place is hilarious. And by hilarious I mean its horribly upsetting yet amusing that people actually come here in search of food.
Lets talk about the name of this chain for starters. To me the combination of the words "hot" and "crusty "evokes some kind of food item that fell in between your car seat that you would find years later on a hot summer day. This image is not far off from what the "food" tastes like: slightly cold gummy pizza, stale pastries, and salad that was probably thrown out after its expiration date from Trader Joes a few blocks down on 14th.
The only thing that could possibly be said in Hot and Crusty's defense is the crowd one might encounter at say 4 am. Real Creepers. Lots of Drunks. I've been told that interesting fights and loud conversations could also be seen here.
Despite all of these amazing attributes, the food is also over priced.
It's 2AM, Mc. Donald's next door is not 24 hours (I know, WTF, right?!) and I am hungry. I guess this is the next best thing. I order the sausage and pepperoni pizza. I've had better greasy pizza at 2AM, or maybe this wasn't that good because I was not inebriated. Either way, it was hot which I guess is a good thing and they have a brick oven.
One of the guys who works behind the pizza counter is our new BFF, my roommate was craving buffalo chicken (sans the pizza) and he cut a couple of pieces and gave them to her. Nice man.
Then a group of (probably inebriated) guys started a conversation with us. They started this whole discussion on how disgusting the name 'hot and crusty' is. We agreed that it is a slightly disgusting name, if you think about it. More so during the summer than the winter. I don't know why, heat and crustyness are not a good combo I guess.
It was entertaining, I'll give it that much...
A couple of times we stopped by cause it was just convenient to get a slice. Nothing spectacular but hey, standard pizza right next to the L subway station.
Well, we figured today let's order from there since we were in the mood for pizza!
Facts:
We're 4 blocks away (I guess we should've known better, I know I know...)
We called 45 minutes later since we hadn't received our order. We were told it was on its way.
So 15 minutes after that.. nothing..so we figure it can't be Hot (though I guess it could still be crusty!) so we call to cancel the order, no apology, just rude hang up.
I hate writing bad reviews as much as I love writing good ones, but in this case, really save yourself the trouble and aggravation. You can get anything similar and better elsewhere.
One of the guys who works there was just a huge a-hole to me for absolutely no reason. And so I was all, "Um you're being really rude and it's totally unnecessary," and he was all "well talk to the manager then!" And I tried to, but he wasn't there. The guy says his name is "Polo" but I'm not sure if that's really true.
I used to go here regularly to get random adequate salads because it's close to my apt and I hate washing lettuce. .....but NO MORE! I am going to buy my own salad ingredients and use my roommates salad spinner,
TAKE THAT HOT AND CRAPPY!
1 Previous Review: Show all »
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7/29/2008
This place is just fine. I get salads there a lot. I liked the pizza the one time I had it. Also, it… Read more »
I am baffled by anyone giving this more than a 1...
A little bit of something I would expect to find in midtown brought close to home.
The food just isn't real from this place. It has no soul. It's always hot and crusty though... is that a complement?
Um, I am sooo confused...
I have been here 3 times - the first two times were AMAZING. Like, the pizza was incredibly good... extremely thin and crispy crust, incredible non-pasty sauce, fresh mozzarella that was not overbearing (I usually have to pull half the cheese off of most pizza)...
I went here last night. I took someone really close to me and it was between sushi and pizza, and I decided this place because I don't even really love pizza but this place had such great pizza, and he loves pizza and we had tried all the famed NY pizza places together and... I just wanted to take him here.
So we ordered the regular pie, same as the previous 2 times. This time they put it in a to go pizza box; the other times they had put it on one of those pizza pans for eat-in. So, I brought the box over to the condiment counter and opened it and in the box was not the amazing pie I had gotten the last two times, but some typical piece-of-shit pie that I can get anywhere... doughy crust, pasty sauce and loaded with mozzarella. Seriously the most typical pizza I have ever seen... and it tasted like the same pizza I had gotten at any other typical place.
So, I am extremely confused as to what the hell happened. The difference in the pizza I got last night was so pronounced and upsetting that I eventually cried a little in disappointment (true)... I wanted to ask the guys what the fuck happened but they barely spoke english and I knew it'd be pointless.
I don't think I'll go back here.... the difference in the pies was IMMENSE and the place is totally unreliable.
Still 2 stars because it was fucking awesome the first two times.
1 Previous Review: Show all »
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11/8/2008
What the hell?
I got pizza here while my parents and brother were visiting. I didn't really talk to… Read more »
barf. I ate a bagel at a hot and crusty on the UES last year when I was looking for apartments. I only stopped there because I was on a tight schedule. It reminded me of bagels from outside the greater tri-state area (ie Bruegers, Einsteins)... basically it was crap. I can't imagine the pizza or anything else here is much better.
When I found out that David's Bagels next door is losing their lease because the Landlord doesn't want them competing with the new Hot and Crappy i threw up a little in my mouth. (http://vanishingnewyor...)
Whenever I walk by in the morning on my way to work I make a point to look at the yuppies eating by the window and make horrified/disgusted faces at them.
Do yourself a favor and if you want a real NY bagel, go next door to David's. And for a classic NY style slice, Vinny Vicenz is right across the street.
This place is responsible for the closing of neighborhood landmark David's Bagels, just two doors down 1st Avenue. The landlord forced out David's in favor of a disgusting generic chain he let open at the corner.
If you need any more convincing, the bagels are hard (not crusty... stale), the pizza sits in the window all day long and the place never has any air conditioning.
Meh. I've experienced better. WAY better.
I think the tables were hotter and crustier than the pizza.
Ick.
This review is for the garlics knots ONLY (though, the pizza isn't half bad either). Say what you will about everything else at this place, but they have the BEST garlic knots I have ever had in Manhattan. Super garlicy not too greasy and the marinara sauce with them is actually halfway decent. Go for the garlic knots!
i forget what was here before..gnc? yeah i think so.
anyways - i came here at 4:20 am (innuendo intended) for pizza on a Saturday night/Sunday morning. There was a line for pizza, but I didn't mind b/c the guys behind me were funny and entertained me.
i got a plain cheese - it was warm, and well...hot and crusty..hah!
would i come here for anything but a post-drinking pizza slice? probably not..i don't even really remember what else they served - bagels maybe? who knows. it's 3 blocks from my apt - and quite good post-mojitos.
i think it was fairly cheap too..again..don't remember.
Rude....everytime.
Boycott this place- rationale: shutting down a landmark neighborhood place which they forced out of business. Pushy management, was told five minutes after finishing a slice of pizza that I need to buy something to sit there. The place was empty except for four other people.
AWFUL! AWFUL! AWFUL!
PLEASE AVOID THIS PLACE AT ALL COSTS!
HORRIBLE EXPERIENCE!
I couldn't agree more with the "Glaze G" reviewer and disagree more with the "Terry H" reviewer who is obviously part of management team since he/she only wrote one review ever and rated this place a 4. HAH! What a coincidence!
After kindly suggesting a resolution to a MAJOR mistake that they made on their end, the team leader yelled at me for two whole minutes! Not kindly recommending a balanced resolution, not offering a substitute, not just rejecting my thoughts, not just raising their voice, but they YELLED at the top of their lungs! They practically pushed me out the door, took my money and wouldn't give me my food! Hoping for a gourmet specialty, I left sad, starving, and $10 poorer.
I've eaten a broad range of food in 25+ countries and tons of cities and have never been treated so POORLY at a restaurant EVER before!!!
*************Hands down, it's the worst customer service anyone can pay for!*************
Should have read the Yelp review before stopping at this place.
Barf!
I am not one that cares about the closing of David's Bagels, however, Hot and Crusty should be avoided nonetheless.
They have the worst and most rude customer service of any eating establishment I can recall.
When everything they offer can be bought at another establishment within a two block radius, there is no reason to support this place.
Let capitalism takes its toll on this dreadfully run place.
Good bagels, but possibly the worst pizza I've ever had. I wasn't expecting all that much, but I was still disappointed.
Spinach croissant, yummy salads, good orange juice. Fast delivery, cheap eats. I think this place has gotten a bad rap, I honestly wish they'd be a little cooler about my chihuahua when I'm taking my food to go, but I get it. Seriously, spinach croissant.
The PIZZA and PASTA here are the BEST I have ever had from any of their other locations in NYC!!!! Thin Crust Pizza with FRESH Mozzarella cheese so yummy. They also have very creative and delicious vegetarian and meat pies as well. As for the Pasta... if you are a pasta lover you must try theirs. All of the ingredients they use are so fresh.. and the sauce.. real tomatoes guys!!!! This place is a must for your Pizza and Pasta. The deserts are delicious, as are their bagels and spreads!!! The salads, wraps are great too. I am a BIG FAN, especially of the pizza and pasta
