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Home Carpet One
Rating Details »
- Hours:
Mon-Thu. 9:00 a.m. - 8:00 p.m.
Fri-Sat. 9:00 a.m. - 6:00 p.m.
Sun. 11:00 a.m. - 5:00 p.m.
10 reviews for Home Carpet One
This business is a Yelp Sponsor
2/21/2009
9/17/2009
9/8/2009
5/12/2009
11/5/2008
6/20/2008
5/28/2009
11/19/2007
2/6/2008
2/21/2009
One of the Business' Favorite Reviews What's This?
First of all, the name of this place is deceiving. It is SO much more than carpet.
I went here today looking for backsplash tile. This was the 4th or 5th stop on a disappointing run of tile stores. I first visited Tile Outlet, which was OK but didn't have a good selection of traditional tile in 3x6.
So, thanks to Yelp! I found my way to Home Carpet One. Luckily when I called to ask a few questions, Mark, was the salesperson they gave me. Over the phone he assured me there would be a good selection - and boy did he deliver on that promise!
Before we started walking around to see samples he asked me to describe the finishes in my kitchen, the general style and how long I was planning to be there (to get a sense for how ornate/expensive to go).
I LOVED the first sample he showed me - it was right on the money. He showed me a lot of great choices (maybe too many good ones!).
Mark is knowledgeable and friendly, but not pushy at all.
I will be going back on Monday to finalize my choice once I've checked my slab for match.
Other +'s: They are open 8-8 on weekdays and they have Carol's cookies in the store to enjoy. Hmmm.
We had a love-hate relationship with Carpet One when ordering our tiles.
Our main sales consultant was always unreachable by phone and she never emailed me the orginal quote as she had said she would. However, they won back our appreciation when they found the exact tile we had been searching for and had been told by multiple other sources that it did not exist.
Our tile all came in great condition and on-time.
We went to HCO hoping to get a great deal on some carpet for our condo. As soon as we walked in the door it was like walking the Salesman Gauntlet. You walk in the door and between sales people at their desks facing you. Which I assume is to assure the next person in line gets to you asap. Didn't make me too excited about the rest of our visit. As I expected, Bruce came up to us right away and offered help. My husband told him we're looking for carpet for a condo we're putting on the market. So he immediately steered us to the stock specials section. I appreciate wanting to offer us a good deal on the carpet, but then we stood there staring at the wall of carpet while Bruce stood there with us. No offer to point out the rest of the carpet, no offer to give us some time to look and talk things over, we all just stood there debating the merits of the beige berber wall of fame in front of us. I asked if there was more carpet in the room we had just walked through and went to look. Bruce followed me around the room as if I was going to steal something. I might look a little shady in my jeans and cubs t-shirt, but I don't think I could have fit a carpet remnant in my shirt or pants without someone noticing on my way out.
I think it's a balancing act between making people feel like they aren't allowed to be alone in the store and ignoring customers, and HCO didn't achieve that balance with us. The carpet also ended up being a few hundred dollars more than Home Depot for a very close match of type, color, and style. The HCO carpet was their stock specials too, which means it's reduced because they buy it in bulk, so if we had picked a comparable carpet out of the room-o-carpet it would have been even more expensive.
They had a huge selection of beautiful tiles though, since we aren't in the tiling zone I have no idea if they were expensive or not. Despite our not so great experience I will go back if I'm ever looking for tile to check out their prices. I will be ready to stand my ground on our space and opportunity to discuss with my husband without the salesmen joining the conversation next time though.
I am very picky , so I did a lot of window shopping and looked at different
floor samples ,and also did some online research . I have three cats and a dog, so I wanted something durable and also affordable . I was getting a little confused , and asked for advice , some price ideas , and Matt showed me the pro and cons . I took a week to make up my mind and had the floating floor ( Khars) installed by HC1 installers , who by the way did a beautiful job and it looks great , and it holds op fine to all the abuse
my dog and cats do daily :-)
I love my dog (see picture), but she has...issues...with being left alone. After first adopting her, my carpet was really put through hell, and it was time to replace it. I had never bought carpet before, but the saleslady (Annie?) was very nice and helpful, recommending carpet that would be durable and within my price range. I took home samples, called back with the final choice, and it was delivered on Saturday.
The delivery guys were great - so fast! - even taking apart and putting together two beds (I had two rooms done) and moving out heavy dressers full of clothes. The carpet looks great. I docked a star because I'm pretty I could have gotten a better deal if I shopped around more, but, I'm happy with everything nonetheless.
Since I'm a first time homeowner I've never actually bought carpet before, but there's a first time for everything! I asked for a few carpet store suggestions and the response was unanimous: Home Carpet One! And at least 2 people told me to work with Mark, a sales associate at Home Carpet One.
And fortunately Mark knows his stuff when it comes to carpets because my husband and I are clueless in that department.
Mark: "Do you want plush carpet?"
Us: "We dunno"
Mark: "How much do you want to spend per sq ft?"
Us: "We dunno"
Mark: "What color carpet do you want?"
Us: "We dunno"
You get the point. Us= clueless.
After looking at about 50 different carpet samples we finally settled on one that looked similar to what we have in our current apartment, which we we've been happy with. As for the color we decided to go with the same color as our light haired dog....to cut down on vacuuming time!
The price was a little more than I expected, but Mark was nice enough to let us know about an upcoming sale so we did get some sort of discount. We ended up carpeting 4 rooms (3 bedrooms and a 200 sq ft storage closet) for approximately $3500. Not sure if that's good, but if it's not I don't want to know because we already paid it (until we carpet again in about 4-5 years at least).
Besides that Mark sent someone to our place measure the carpet and the guy was on time (love that!) and done within a few minutes (love that too!). The 3 carpet guys who did the job were also right on time (yay!) and it took them about 6 hours....2 of them were named Orlando and I can't remember the other guy's name, but they were all really sweet! They even worked around my special request to put a cable cord under the carpet since we want to put our TV on the other side of the bedroom.
The carpet feels lovely, looks lovely (it's amazing how new carpet can make a place look so much nicer), and is ready for the pupster to shed all over it!
We just gut-rehabbed a small condo bathroom. HCO provided advice, tile, and installation. The tile was affordable - and looks great installed. The masons (Tony x 2) who did the installation were very professional and even finished to a little early for us. Everyone at HCO gave us great advice and now our bathroom is very nice and comfy!
I was exhausted after shopping for paint, furniture, area rugs, lighting and everything else that goes along with rehabbing your home. By the time we got to picking out carpet, I just didn't care anymore.
We got a recommendation on Home Carpet One from a friend of mine so we decided to check them out. The prices seemed OK and the sales guy was really helpful. Everything that we loved was way more than we could afford, so we downgraded the carpet but upgraded the padding.
We were told our order would come in in about 10 days. Our carpet arrived early and was easily installed within a week. Service and installation was fantastic.
Now comes the hard part. I'm not in love with it. I thought we got thicker padding, because we are on the ground floor and it's concrete and COLD, and we didn't. I don't know if it was us or the sales guy that misunderstood, but I can still feel the floor//wood beneath me and it's COLD. Our crappy carpet and padding that we just replaced was not like this. In order for us to remedy the situation we would have to put out more money. Sigh. I don't want to spend anymore money, we paid enough already, I'm just disappointed that it didn't work out.
So, we'll live with it. It's not our forever home, it's nice carpet, it's just not what I wanted or like very much.
Bah.
I'd love to write a stellar review of Home Carpet One, but feel compelled to offset the write-up by one of the employees with a story about my actual experience there.
Great inventory and some great people, but just a lot of dropped balls. . .
My salesperson was in fact very experienced. He even estimated the cost to install the selected stone on my fireplace. However, he didn't allow for waste and he wasn't even authorized to give me a price on the installation. Once the stone arrived, I then learned that Home Carpet One had to send out an estimator, which put the whole project into delay. The estimator nearly doubled the original estimate. While the manager backed it off some, it became pretty clear that the company wasn't going to stand behind the spoken quote.
I've found someone else who has installed the stone. It's beautiful. So again, great inventory, but a lot of dropped balls that caused me not to trust Home Carpet One with the ultimate project.
I used this place 5 yrs ago for tile. The selection was vast and my order was well handled. The installation was great and 5 yrs later is still looks good. Now in the market for carpet. Eddy handled my order. The measuring went without a hitch. The installers were fast and got it done. It was not as painful as I thought it was going to be.
