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Holiday Inn Express Hotel Anchorage
Categories: Event Planning & Services Hotels Hotels & Travel Hotels Event Planning & Services Venues & Event Spaces Hotels, Venues & Event Spaces [Edit]
4411 Spenard Rd.Anchorage, AK 99517
(907) 248-8848
- Price Range:
-
$$$
- Accepts Credit Cards:
- Yes
- Wi-Fi:
- Free
3 reviews for Holiday Inn Express Hotel Anchorage
3 reviews in English
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Review from Kara R.
7/11/2009
I'm the type of person who grew up thinking that Super 8 Motels and Best Westerns were as good as it gets. I'm not sure what motivated Holiday Inn to re-brand, but I like what they've done. I felt very comfortable at this hotel and it was very moderately priced.
They have a lot of the same amenities as most nice hotels, including a gym, laundry, pool/hot tub (indoors - it's Alaska!), free wireless with computers and free printers, and a relatively decent continental breakfast (just don't eat the hard boiled eggs, they're really rubbery and gross). I found the hotel to be very clean, and I appreciated the fact that they double sheet the bed so you don't have to lie on those nasty comforters that never get washed.
My complaints are few and far between. For one, the gym is stiflingly hot no matter what the weather outside. Originally I had an issue with the internet and using a printer, but the people at the front desk were so nice that they let me go into their back room and print from there. Maybe they noticed I'm in high-stress mode again with school applications, but I really appreciated it. They are all about customer service here!Listed in: FamBam's Trip to Alaska
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Review from Dave S.
Oceanside, CA
7/4/2011 3 photos
Our favorite hang out in Anchorage, great bkfst food, too. Close to airport for a quick get away. Also close to the lake for a walk and watch the float plane take off and land. Rooms are quiet and clean and enjoyed their pool and hot tub. The fellow was there adjusting the chemicals in the hot tub just as we entered one morning so we know they take care of it.
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Review from tess r.
Seattle, WA
2/28/2011
I've become impatient with companies that fail to respond to customers' needs, and this hotel offers a great example. The 'high-speed' internet advertised actually ran at 56 Kbps, so I called tech support. After being on the phone for 30 minutes, they couldn't resolve the issue because the hotel only provides 1 wifi point for the WHOLE hotel. When I can go down the street to the Courtyard where they have several access points, why should i accept not being able to email or chat with my family back home? Why should I be forced to watch the boob tube rather than engage in my usual news feeds for evening entertainment while traveling on business? Why should I have to forgo getting any real work done from the hotel because some outdated hotel chain doesn't think it's important enough to invest a little more in their network?
Well, it's important to your customers. The internet is where we work, where we play, and where we communicate with our loved ones. If a business failed to honor their commitments and it affected *your* ability to communicate with your family or do your job, wouldn't you take your business elsewhere? I'm canceling my reservation and going down the street to a hotel chain that understands and is responsive to its customers' needs.
Specialties
A fresh, clean, uncomplicated hotel choice offering comfort, convenience and good value. Holiday Inn Express offers convenient locations throughout the world and competitive rates for both business and leisure travelers. All hotels feature complimentary breakfast, comfortable rooms, a signature shower experience and high speed internet*.
* Free at all hotels in Americas and Asia Pacific.
