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20 reviews for Hilton Minneapolis
Like my usual breakdown of the hotels I stay in, I'll cover what was great, what was ok, and what sucked.
First off, being a Diamond member pays off because I had a huge corner room that had baller and shot caller written all over it.
Great:
The Executive Lounge is great only because of the fresh, cut up fruit with chopped up mint leaves. This and the coffee machine alone should be given 5 stars. Otherwise, you can expect to find things like cereal, hard boiled eggs, pastries, bread for making toast, and yogurt. Get. The. Fresh. Fruit. With. Mint. Leaves. Just do it. My eyes are bugging out just thinking about it.
Gym and indoor swimming pool are better than most hotels. The pool is big enough to do laps in, but not laps that count. I'm horrible with yardage and all that (but I do know 6" from 8"), but I can tell you that its bigger than your average hotel pool, but much smaller than a indoor competition pool (for sure).
Flat screen in the room.
Free unsecured wireless internet from multiple sources in my room. Otherwise, I would have had to pay for that shit an gawd knows I'm not about paying for the web. I won't disclose where my room was, but I loved that I hit multiple unsecured networks every day.
Walking distance to many restaurants. Of course the shortest walk was to Hell's Kitchen, which you -should- visit. More than once.
Good:
Bed was comfortable, pillows were okay.
In room coffee was good but could fall into the GREAT category if they could only read my mind and provide those little flavored creamers to go with my coffee (cinnamon hazelnut is a good one).
Bad:
Parking is in an underground garage that will have you dizzy by the time you circle round and round and round.
They wanted to charge me a penalty for checking out a day early. Well, this was where I had to put my big girl pants on, refer back (many times) to my DIAMOND status and indicate that as many nights as I have paid to stay in a Hilton hotel, I damn sure better get a little flexibility. I plead my case by closing with a stern and firm, "I know you'll do the right thing." Beware, if you intend to check out early, that they may try to charge you anyway.
Logistics wise, it's no more than a 20 minute drive to the airport. When going towards the airport every morning, we were against traffic. In leaving the airport area to return to the hotel, we were also against traffic. Perfect for getting back in time for happy hour. At Hell's Kitchen, of course. I kid, I kid! Go where the you get the most bang for your buck.
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I am usually pretty pleased with Hilton properties, I travel a lot about 80% of the year and this hotel doesn't rank on the lowest end of the hotels I have stayed at but it ranks pretty low in the "decent" hotel range...I was here for a convention from work. The lobby is just not pleasing....it is very busy over marbley or whatever stone is all over the place...the front desk is huge but it never has but 1 person working behind it. Carver's is closed but yet the lights are on in the evenings so you are left eating at the 1 mediocre restaurant... fortunately there are a lot of places around the area. In order to use the shower you need to be the strongest person in the universe (I mean even to turn it on)...It appeared to be rusted...to turn it off was a nightmare as well. My TV worked on and off during my vist from being really good to seeing Matt Lauer snowy looking....
The people are friendly, and the service is good...the rooms are brown and tan and look way old fashioned. But it is clean....but overall it is just an ugly hotel. It has the Skyway attached to it so if you are headed to the convention center on a cold or rainy day it is pretty good but I think that walking from the outside is easier.
I have yet to ever get the room I confirmed at this hotel...I ask for a king and I get a double...well this time I did but my friend who is almost 6'4" got a room with 2 full size beds (he also confirmed a king) and needless to say I gave up my room and gave it to him....(I am 5'4").
Over all this hotel has bad juju....When I get to the hotel in a matter of minutes I want to go home :(
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I was sequestered for the entire week for training. I was able to check in and get my room right away. The room was basic and functional. Nothing spectacular. I did however have mildew in my shower area. The front desk let the cleaning staff know and they also gave me a free appetizer from the bar area. Luckily it was taken care of or else they were going to have to find me a room in a full hotel. Downside - cable tv is very very basic. No Bravo!!! Plus side the gym is very good. The treadmills have tvs which have more stations than in the room. Hmmmm
As for food. We had a buffet dinner in the Carver banquet room. It was ok. It seemed more like what you would find in a church basement than in a Hilton Hotel. They also fed us breakfast and lunch. These meals were better. They even did a build your own soup bar. Which was really good.
I am disappointed at the cost of wifi and the use of the computer in the business center. I was also surprised that they didn't have robes in the room or offered water ($3 for a bottle). Luckily there is a Target near by.
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Good food in the SkyWater Restaurant downstairs, which was not altogether expected given the lounge's laid-back, small-table feel. The room was comfortable even if the wireless internet costs more than I'd expect in Minneapolis. The conference rooms were a bit hard to find (I needed to go up another floor rather than around the back). Also, the walkways to other downtown buildings is sure to be appreciated in the winter.
I agree with most of Michele D's review. However I did not eat in any of the restaurants. My room was better than the pictures posted on yelp for this hotel. Maybe they have changed since then. I liked it so much I extended my stay another day. I booked on priceline so I got a great price. The parking runs about $13 a day in the garage. The staff at the desk was great. They gave me some great suggestions as to where to eat. The bell hop was absolutely wonderful. When he discovered I was there as a tourist he gave me more suggestions and information than I have ever had from books or tourist sites for any city. Because of him I was able to have a more rounded view of the area and make a decision as to what to see and not see.
Also if you like the symphony check out Orchestra Hall nearby to see if the Minnesota Orchestra is scheduled. Go to the box office an hour before the performance and buy great seats that are left for $25-$30.
This is a great hotel in a great location. The pool is nice and the workout room/sauna/hot tub are nice. For business travel, I wouldn't say that this place was amazing, but great for where it is located and the general amenities. Have the "Kristini" at the bar!
We got a room here on hotwire for $56 a night (plus tax). We stayed for two nights this past weekend.
The room was pretty OK. Everything was clean and in good working condition. The pool/fitness center/locker rooms were also pretty OK.
The $13 a day charge for wi-fi, $10 a day for a mini fridge, and $13 a day for parking add up fast.
All things considered, we had a nice little "staycation" here. It was fun to be downtown to celebrate Pride and to be tourists in our own backyard. But I don't think this hotel is worth the regular price. Hooray for hotwire!
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I went here for a conference and a few things niggled me. While the location is pretty good and the staff are friendly and accommodating, the services in the rooms left something to be desired. Don't get me wrong; the basics are down: they're large enough and they're clean. But there were some things that were just oddly out of place.
For example, the thermostat worked, but only controlled one vent. The other vent blew out cold air 24/7, irrespective of the thermostat's set point or ambient room temperature. As a result, it became very cold in the room, particularly during the night. Furthermore, the "high speed" Internet access, which will cost you $14 per night, hit a peak transfer speed of 8 kb/s (or a whopping 64 kbps). $14/night for Internet access in a full Hilton is already gouging, but $14/night for the equivalent of a fast dialup connection in this day and age is just absurd. And unlike any other hotel I've ever been in, the Internet connection is not free in the business center or lobby.
It's a decent hotel overall... but with some glaring spotty deficiencies.
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I'm in a complete agreement with RM's review. I stayed in Minneapolis just for a night, so decided to suck up the bads - oh boy. Got a room through Hotwire at $63+tax, so even after the 2 star experience, I don't have too much regrets. And it was fun to be with my favorite person.
The concierge is the biggest waste of space. We asked about Al's breakfast place (the Minneapolis institution in Dinkytown. Voted as a best bk place in AMERICA). His reply: "Never heard of it, I guess i could Google .... ." While he was slowly moving his fingers, we found the address on the iphone - thanks, dude, you might want to invest your time browsing through yelp a bit.
And you will encounter with the "Hilton People." They come in your face, and let them heard screaming in the hall way throughout the night. Very Classy. Aaaand yeah, the check-in counter guy with French accent did have a major attitude. Way to go.
But the bed was large enough and comfy, and the room was clean. So let's just leave at that :)
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A good friend of mine and I stayed here one night for a girls night out so we could drink in downtown MPLS and not worry about driving home. We got a good weekend price on Expedia.
It was elegant and clean. The lines were short for check in and we had a great view of down town and Orchestra Hall. It was close to several bars on Nicollet Mall. I was happy.
The only thing is that parking wasn't included in the hotel price. It really to the price of our excursion with two cars in the lot overnight. I guess that is why we should be ridding public transit.
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It's not often that I feel compelled to write a review of a Hilton-brand hotel. However, everything about my experience at this particular location was better than average, making it review-worthy. When I arrived, check-in was quick and easy. Sounds kind of dirty, but I assure you, there was nothing dirty about this place. From the guest rooms to the meeting rooms to the health center, everything was well-maintained and clean.
I had the basil Caesar salad from the hotel restaurant twice, once with chicken and once with shrimp, because I liked it so much. I highly recommend walking your lazy butt down to the restaurant, as room service fees are HEFTY.
The eye-candy bartender who served me two absolutely perfect espresso martinis (even though they weren't on the menu) was a nice addition to the Hilton experience. From what I saw, he was the only attractive man under 35 in the entire hotel so I imagine he does well here, and not just with tips.
Should I ever find myself in Minneapolis again, I'd be happy to book my stay here!
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Good things: decent price via Hotwire, comfy king bed, attentive front-door staff for flagging cabs.
Bad things: noisy hallways, two dozen empty pizza boxes piled up in the hallway and left for over 12 hours, LONG wait to get out of the parking garage if busy, check-in staff with an attitude problem, a generally busy conference center type of place.
If you have your choice of places to stay, you can do better for the same money.
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I stayed in this hotel for a business trip right before the new year. It was a Thurs through Sunday trip. The room itself was nice enough, if not a little small. I stayed on the Hilton Honors floor, and enjoyed the views. There was a high school christian retreat going on at this hotel while I was staying there and this lead to some issues. High School kids running around at what seemed like all hours of the night. Also, this lead to issues with the elevators. It seemed like every time I had to get on the elevator I had to wait in line, then stand in a cramped elevator stopping on every floor. The kids all hung out by the elevators and liked to stop on each floor to chat with their friends. I guess I can't fault the hotel for this, but it definately tarnished my experience.
I never dined in the resturant, but did use room service a few times. It was prompt, but the food was pretty bland, and expensive. This hotel seems to charge for everything. Parking (which is expected, and the price was fair), internet, and checking out early. My company wasn't sure if they needed me to stay through Saturday, and I asked the front desk about the early check out policy. They charge $85 if you check out early. Not good for someone like me who often has to bounce from hotel to hotel.
The gym was the biggest selling point, the nicest in hotel gym I have ever found. The location is very good, a block from Nicolett Mall, where there are plenty of great resturants and bars.
With so many great hotels within 4 blocks of the Hilton, it definately is not my first choice when visting MSP.
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pros: great location - one block away from nicollet ave and all of its wonderful restaurants, bars, shopping and coffee shops. quick check in, easy parking under the hotel, really comfy beds, heated indoor pool, huge fitness area with modern workout equipment , fast elevators and a clean room. cons: did have to pay for parking each day and internet services. had a great stay and i would def recommend this hotel!
The hotel itself is very grand (in that new way, traditional way), but what else would you expect from a Hilton? It's situated on Marquette avenue, which I presume is the equivalent of Market, past 4th street going east. You're steps away from fabulous (read: steak house) restaurants.
The lobby is a bit confusing. Elevators to the sort of left, check-in all the way to the right, sofas oddly placed towards the window (so cold!). The mirrored columns all throughout the lobby make for a dazed, sleep deprived, just-got-off-a-plane person get really confused. I think I actually ran my luggage into one.
I had the pleasure of staying on the executive level (top floor!), so I had access to all sorts of wonderful things. What surprised me, though, was that if I'm on the goddamn top floor, then why doesn't one of my phones work? And why, if I have to run to the executive lounge (I could have used the other phones but I was trying to illustrate a point, in a robe) to ask them to fix it, they ask "Would you like us to do that now, or tomorrow, Ma'am?" Uh, hello. I am sitting here in a robe in your executive cigar room talking about the importance of my mobile phone usage. Yes, please fix it now.
I was there for a conference and the conference rooms were large and spacious and designed and decorated very well. Very warm and comfortable. The food services were excellent.
Impress list of movies available to buy, including pornos (yeeeyah!)! GREAT room services.
Overall I was really happy but seriously, working phones are crucial.
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The hotel is pretty standard - though they are in middle of upgrading all the rooms. My room had the Hilton version of the Westin's Heavenly Bed and I have stayed her a handful of times and it's a good basic hotel in Minneapolis.
The good thing about it if you happen to be going to the Target Corp offices it's just one block aways so you don't have to walk in the cold for very long.
Clean. Plenty of room space.
Internet access for an extra charge.
Great location. Nicollet Mall is a few blocks away. Plenty of dining options nearby.
I'm a Hilton Diamond member and also a bit spoiled. I think the hotel was very representative of the Hilton family and I wonderful experience. They checked me in quickly, upgraded me to a suite.
The club level was well managed and well stocked.
The room was well appointed and clean.
The hotel is in a nice spot in the city and accessible to several nice restaurants and bars.
I would recommend this hotel.
This is another nice, dependable secondary market Hilton hotel. If you asked me how I liked it to my face I'd say "... its nice, a good hotel". I wouldn't describe it as outstanding or in my Top 5 US Hiltons but it is clean and has a good location. Too me its just another sign that Hilton is becoming more and more like Marriott; rarely existing but rarely dissappointing.
Now on to the specifics. The gym is better than most, offering at least 8 treadmills and elliptical machines. That and couple of bikes, dumbells (up to 50lbs) and some upper and lower body machines. The Hhonors / Diamond Lounge is on the top floor serving a decent continental breakfast, free apps 5-7ish and "for a fee" booze at night. Oh, the rooms? The Executive floors have Serenity beds, robes, turndown service and slightly nicer fixtures and furniture. The standard rooms also have Serenity beds and the usual amenities.
Worst Hilton ever - don't bother, go stay at the Marquette.
To be fair, I was here during a National Guard Convention and the front desk staff was very nice and coping well under stressful circumstances, but still. Nice desk staff, awful hotel.
Being a Hilton Diamond, I'm a bit used to being spoiled/coddled and I know it, but wooooh doggy, the room I got looked like they stole it from a Holiday Inn in Topeka, Kansas circa 1989. It wasn't even remotely clean, debris everywhere from previous guests (by debris, I don't mean an item or two, I mean, leftovers from what appeared to have been one hell of a party), and it REEKED of something. I stay in smoking rooms, I can easily deal with a bit of odor, but this room smelled like drugstore cologne. Dated, dirty, cramped (as small as a room in a hotel in Paris cramped) - I hated it and fled to the Executive Lounge to lick my wounds where.....
I found the one and only Hilton Honors reception I've encountered in the US where they CHARGE you for drinks. For real. You have to fill out this card and pay up. I did, but I couldn't believe it, and neither could other HH members. I had several people see me with my card and say "Is this a joke?" No, it is not. With the time and money I spend in Hilton's, they can buy me a scotch or a glass of wine. I could understand a drink limit, but they charge for everything, even for a SODA?!!!! What?!!!! The hostess was horrible, and I mean horrible. Quite possibly the single most rude Hilton employee I've ever encountered. She was totally policing the place, trying to catch someone not paying for their drinks. This is the EXECUTIVE lounge, everyone in there is a great Hilton customer, I couldn't believe it. Appalling. Uninviting. Even the snacks were lame - I'm surprised they didn't try to shake me down for $$$ for the dried out crudite and cheese I had with my $8.00 glass of chardonnay. Sheesh.
Room service was inedible. Room was noisy. AC/Heat wonky. Bed uncomfortable.I gave up and called the Marquette at 3 am and begged them to find me a room and moved over there.
Never again. Never, ever, ever. I'm not super picky, but this place was just terrible.
If you aren't fussy and not planning on being in your room much, this place probably would be okay. Otherwise, avoid it like the plague.
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