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Hilton Garden Inn
Category: Event Planning & Services Hotels Hotels & Travel Hotels Hotels [Edit]
9920 Double R BlvdReno, NV 89521
(775) 850-9700
- Price Range:
-
$$
- Accepts Credit Cards:
- Yes
- Wi-Fi:
- Free
9 reviews for Hilton Garden Inn
9 reviews in English
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Review from Henry C.
San Francisco, CA
1/3/2012
I enjoyed this hotel. I suggest that you ask for a room not next to the storage room. Other then that I would have given the hotel five stars. Clean, comfortable, and convenient. Nice customer service.
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Review from Jason H.
Sacramento, CA
7/12/2011 4 Check-ins Here
Ah... another hotel review, another HIlton Garden Inn. If you've been to any other HGI (yeah... I call 'em HGI's... because we're close like that), you'll be shocked, SHOCKED, to see that same modern yet classic architectural style when you walk into the lobby with that same Great American Grill on one side, a sitting area with fireplace on the other. There is actually a bar with TVs (they've always been on ESPN when I'm there) just past the restaurant area that a nice feature you might not find at other HGI's.
Remember, if you arrive in the evenings, they have fresh baked cookies. White chocolate macadamia nut and M&M (or generic hard candy-shell coated chocolate drop) cookies... always welcome.
The rooms are outfitted with the same catalog of HGI furniture - minifridge/microwave station, HDTV on a dresser, work desk with outlets and desk lamp, and a lounger with an ottoman. The TV has a good selection of HD locals and SD cable channels. The hotel Wi-Fi is complimentary and there is a wired connection in each room, however I've found the speeds to be on the slower side. Same goes for the AT&T 3G signal. There is a Starbucks nearby, so you may be able to connect into the free attwifi network.
Location is close to 395 and easy access. Grocery store across the street, gas station, banks all nearby.
The fitness room is small but well equipped. Treadmill, stationary bike, and a bench with a full set of barbells. There is also a pool available and just behind the hotel is a man-made lake with a path around it - great for a run or just grab a bench and lounge.
This is a solid choice in the Reno area. Clean, new, accessible, and relatively affordable. Location seems pretty safe. Friendly staff. Always my go-to hotel when I'm in Reno. -
Review from Hillary C.
San Antonio, TX
11/8/2011
Great place looks brand new. Great breakfasts very clean and will return!!
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Review from Nick D.
6/13/2011 1 Check-in Here
Stayed here over the weekend during our usual run to the casinos. It's a newer hotel, located totally off the main drag of the downtown area. In all my years of going to Reno, all I know is what's between the trifecta of Silver Legacy, Peppermill and the Nugget and of course all that's in between. I was pleasantly surprised how nice and even serene this part of town was.
Upon checking in, the hotel was pretty quiet, which I was surprised since the casino hotels were quite busy. Heather at the Front Desk checked me in and was quite friendly.
The room was located on the third floor facing the back of the hotel, which had a view of the hills and a small little lake to the side. While walking there, the carpets had a busy pattern to it but, I guess that makes sense since it will probably get lots of traffic over the years. The room itself was nicely furnished and had contemporary decor. Earth tones and dark woods was the color scheme. There was a microwave, refrigerator and coffee maker, LCD TV with gaming and PPV movies, comfy chair w/ottoman, desk with ergonomic chair, free HSIA and the most comfortable bed you'll ever sleep on, which is why I love HGI's! The bathroom was standard and spacious featuring Neutrogena amenities. During our one-night stay, it was very quiet and comfortable.
Although the hotel also had a restaurant, fitness center and indoor pool, we didn't get a chance to use it. I also noticed there was a shuttle van but, not sure where or how far it'll take you.
The location itself is great as it's located just off the 395 and is within walking distance to a gas station, restaurants and grocery store. However, my only gripe about the location is that it's quite a ways from the casinos, probably a good 10-15 minute drive door to door to the Peppermill.
Overall, this is a great hotel, nice furnishings and you'll enjoy a comfortable stay but, if you're looking to stay within the excitement of downtown Reno, be sure to have a car. -
Review from melody i.
South El Monte, CA
7/16/2011
nice hotel, stayed one night and was pretty comfortable.
it was about a month ago and I remember not being able to go to sleep as soon as I would like because I had trouble getting comfortable. Breakfast is not free so come ready for that. They have a little market area that has a few things that are useful and the business center is also great. -
Review from Ziggy S.
Phoenix, AZ
8/15/2011
Your average Hilton Garden Inn. About 10 minutes south of the airport and downtown.
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Review from Steve W.
Hillsboro, OR
8/28/2010 1 Check-in Here
I have used the Hilton Garden Inn as a place to stay when I did business in South Denver. The one in Reno was no different than the one in Denver, which was nice. However the same things that are good with both of them were also faulty with both of them.
First, the people are nice. Really nice. Every employee that worked there was extremely helpful and pleasant. The rooms are clean, and all of the necessary items for a business traveler were there. They have good WI-FI service with about a 1Mb download (upload is about 1/3 that). There is a small pantry downstairs to purchase very basic food, drink and sundry items. This place was also across the street from a Starbucks, a wings place, a decent dim-sum restaurant, and both a convenience store and a full-on grocery store. They offer free cookies (which I really don't need...but that is another conversation), and a shuttle service to the airport. The shuttle, however, does run at odd times, so check with the front desk on times.
The things that I don't care for are also the same. The breakfast is OK, but nothing is offered for free (even a continental). The drink selection at the bar is limited to standard fare.
The one thing I cannot compare to Denver was the conference room. I was doing a CCIE bootcamp for a week there, and the free lunch that was offered by the hotel...not good. They were your basic box lunch, which is fine, but the sandwich was a really hard bread concoction that was both hard and gooey...and neither in a good way. Given that this is Reno, people are probably not used to the dry heat here, so having more iced water available would have been nice. Otherwise, the WI-FI worked just fine and the room was comfortable.
Overall, this hotel delivered as expected given my experience in Denver. I would recommend it for the business traveler that doesn't want to stay in downtown Reno. -
Review from Marc M.
5/10/2010
Hilton Garden Inns are becoming my go-to places to stay because they are incredibly consistent. The interiors are always the same no matter where you are in the country. They hand you a couple of bottles of water at check-in which is nice since that's one of those little details you never think of until late at night or early in the morning and you wish you had some water.
The shuttle is a little weird in that it only runs in the morning through maybe 4pm. Then they don't run again until the evening when apparently there are a bunch of flights. I guess the Reno airport isn't that big so having constant shuttle service isn't essential. The good news is that if you need a ride off hours, someone will take you. I wanted a ride at 4am and when I arrived in the lobby at 5 minutes till, the van was warming up and the driver stretching. Excellent.
Within close walking are a few places to eat if you need a bite nearby. there's a 24 hour place called the Golden Nugget that has a diverse menu, a Japanese place, a Taco Bell, McDonalds is about 100 feet away, a grocery store, a health spa, wing place, sub joint, and a few other places. Decent location if you don't want to drive anywhere.
I like this place.
*Tip*
If you don't have a car and want to go downtown, take the shuttle to the airport, then jump on one of the casino vans as they are free and plentiful. Once you're done downtown, head back to the airport in a casino van and wait for the Garden Inn's shuttle.Listed in: Home away from home
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Review from Karl L.
Carson City, NV
1/5/2011
Since we had a very early morning flight from Reno, we decided to stay near the Reno airport. The hotel has a good location, with nearby restaurants, a casino and other services; and it is not too close to the freeway to get the noise. The staff, including the General Manager, was most cordial and accommodating. The desk arranged for an early morning transfer to the airport in their almost new van. The lobby is very inviting - we left too early to try the breakfast.
We were upgraded to a two room suite with two bathrooms. (Disclosure: I am a gold member of Hilton Honors, the Hilton frequent guest program.) The entire property was extremely clean and inviting. This was my first stay at this Hilton Garden Inn and I will definitely stay here again.
The only thing keeping me from giving this property five stars was the decor. They used a canned Hilton color scheme in a muted yellow/soft green theme. The colors and furnishings were not warm and inviting.
