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Boston Marriott Long Wharf
- 17 reviews
- Neighborhood:
- Waterfront
"I have a sweet spot for this hotel. There is no better hotel in Boston, the location is perfect in terms of transportation and attractions.…" read more »
24 reviews for Hilton-Boston Logan Airport
We're fans. Not exactly a new hotel, but still elegant in its own way, with a beautiful, atrium-like lobby, a friendly staff, and a great gym, including a large pool and hot tub. Our room was a bit on the small side, but was very clean and new-looking, with upgrades including HDTV. Best of all, this hotel is connected directly to the Boston airport via skyway (terminals A or E). This was a godsend for our family, arriving on a late flight which was further delayed due to bad weather. We didn't need to mess with the rental car or with driving until the next morning. (And the shuttle here will take you directly to the rental car areas, so you can bypass the airport system). Unfortunately there is no self-parking at the hotel, only valet ($18/day!).
Restaurant options inside include a very respectable café, a restaurant serving full breakfast (including buffet) and a pub/restaurant, open till midnight.
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Like a another reviewer said " Definitely a little pricy, "
But for the conveinence of being right at the airport and $15 cab ride from downtown and Fenway Park totally worth it.
I was there Boston Marathon Weekend and it was right on the money as many other out of town marathoners were there also. The shuttle bus service work out very well if you want to take the train any place too.
Hotel was vert Marathoner friendly.
The hotel food and restaurant was adequate but pricey - I often walked into the airport during my 3 day stay and ate in the bars there so it was cool.
The rooms are nice but T-Mobile cell service is bad and wireless access in the room is $15/ day - better of buy a week at $40.
All in all great place to stay for 3 days but no more
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I liked this hotel as I stayed here on 2 separate occasions during the past week and it was clean, comfortable and convenient. I got both of my rooms on Priceline at below $100 rates during the week and was quite pleased with the location, where it is actually connected to the airport (via covered walkways). On my first stay, I was given a room with a view towards the Boston cityscape, while not as pretty as the view from the Hyatt, it was still pretty.
The only restaurant open was Connelly's Pub (Berkshire's is for Breakfast only) and while it was nice inside, it was definitely overpriced ($17 for a hamburger?) and the service wasn't that friendly. If I had my druthers, I would have taken the shuttle to the T-station and gone to the North End for some better food but it's convenient at the hotel if you're too tired to leave.
Nice fitness center which was bigger than most places (they called it a Health Club), with quite a few cardio machines, a nice pool and whirlpool (which I couldn't use because of too many kids) and locker rooms that have dry/steam saunas in them. Rooms were comfortable and clean and I never heard one plane and rarely any of my neighbors.
Checked in late (12:30am) on my second stay and I actually walked there from Terminal B (about 5-10 mins). It's easier from A or E but still walkable from the other terminals if you're brave enough and can figure it out. Since it was rainy the next morning, I spent most of it inside and ventured to one of the Terminals for breakfast (cheaper than the hotel). Quite happy with the location and comfort of the hotel and never had a bad interaction with the staff. Wi-Fi is not free but sometimes if you go to the computers behind the lobby, you might find a hotel computer where someone paid for time and then left......
Once I finally found this hotel .. wow that was a struggle .. I grew to love it!
I had an early flight out and wanted to be real close to the airport .. this was perfect!!! It just took me 10 minutes to walk to terminal A and I was through security in another 10 minutes .. nice! I used my Hilton Honors points to pay for my stay so I can't comment on the price. The room was reasonably sized and view was pretty sweet.
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I stayed there during a layover, and everything people have noted is true (but it's not a little pricey, it's astoundingly pricy). It is a lovely location, within walking distance of the hotel and through a covered walk way. It is a 10 min. walk, though, and I wonder if the hyatt is closer, particularly in time. The staff are somewhat well trained, but not completely well trained, and the hotel itself is pretty well maintained and in good condition.
The reason I would not go back is that the prices for other amenities are not high, but morally offensively high. The wireless is 15/day. I pay that a month, so the mark up is 3000%. Stay at another hotel in about 15 chains, and it's free. Breakfast, either at their starbucks or in the hotel room (coffee, juice, muffin, banana) is $17 to $25. that's a markup of at least 300% from the high street price. A snack in the bar was $15 for mac and cheese (child's portion) and a poor, small wine was $10. I recken dinner would cost about $80 (appetizer, main, 2 drinks). So, there's high prices, and extortion, and then this place. I've stayed a a hotel in Japan, the most expensive one, which was cheaper. But like many Hilton's, it's where (physical location) you want to stay.
On top of attending the two wedding events that Jenn C wrote about, my little group spent our first night in Boston at this hotel. I had requested early check in, since I knew our plane was supposed to arrive in Boston a little before Noon. It was nearly 2pm before our room was ready, but that's still better than 3pm. The concierge was more than happy to hold our luggage for us while we waited in comfortable chairs, used their computers, and ate at their restaurant during our wait.
Within about 20 minutes of being in our room the two people I shared a room with were in bed and asleep. WTF? We get to Boston and they go to sleep. I bummed around the room for a few hours, took a cat nap, got online. But a little before 5 when it was obvious that I was going to have to go out and explore on my own... I went down to the concierge and asked for directions.
They told me exactly where to go and I went and spent my first evening in Boston walking around Faneiul Hall. I got back about 9pm and had a great night's sleep.
The next morning we checked out of the Hilton and asked for a shuttle ride over to the Hyatt. We wouldn't have moved, but even with the "Room Block" rates for the wedding... the Hilton was $100 more a night than the Hyatt.
The two events the Hilton hosted were great and the staff were very accommodating. One of the servers at the Sunday morning breakfast even recognized Tracey and I from the reception on Saturday night at the other hotel and told us to come back to Boston soon.
Trust me, we can't wait.
I want to like this hotel but they did a lot of small things wrong.
The appearance of the hotel is quite nice and the staff seems very pleasant. The beds are very comfortable and the rooms are clean. They've even tried to introduce a nice sense of style into the rooms. Big picture = A
Yet, we arrived into Logan at 1am and had to wait half an hour for a 2 minute shuttle ride, and that was after three calls to get picked up. At call #2, we were told the driver was definitely on his way but 15 minutes later no van. We would have walked except they told us that we couldn't get to the hotel by walking.
Went to use the gym, which looked very nice, only to find that the equipment is unreliable. TV on the stairmaster constantly cycled channels; other units did not seem to want to start the exercise program. Unfortunate.
Then went to bar to get take-out food - hey, we can't order takeout from the bar. Let's check the room service menu - hey - $17 for a salad, not to mention the 15% gratuity, 3% "administration fee", $3.50 in-room dining fee and 5% tax. Sigh.
Small things = C
I'm going to focus on the part of my experience related to sleeping, which was great. Everything else, not so.
I like this whole European style bed craze. The high thread count sheets. Duvets rather than blankets. I feel like a prince. Or a French aristocrat. One look out of my massive window reveals FedEx planes being loaded. So dream over. But still, very nice bed. Nicely appointed room. Fairly reasonably priced mini-bar ($5 Miller beer) when you can't find anymore open tabs in the bar. Nice 32" HD plasma TV with HBO.
I was with a group and was impressed with the food and service. It is indeed convenient to the airport...like right on the tarmac. So, you're in Boston much like you're in San Francisco at the San Francisco airport...in other words, you're not.
That said, for an airport business hotel, they pull it off nicely. Hilton has stepped things up in general in the last year or two while Marriott has declined. I may switch allegiance.
Edit: I just found out that parking is $35 a day. I drive a Beetle. I'm here for 4 days. That's not a parking fee, it's a repurchase.
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This place is just ayyait (sp? I meant the lazy version of alright). If you are dog tired after flying all day, sure. Get you some Hilton points. But be prepared to be woken up by the housekeepers yelling at each other in the halls outside your door. And, prepared to be charged $17 for oatmeal and juice in the morning.
Shuttle service is kind of slow, too.
This Hilton is better than some but, worse than most.
Rooms: LCD in residence with sleep function (you'd be shocked at how many hiltons don't have tv's with sleep timers), stylish room design, decent bathroom and shower.
Resto's: The Pub is horrble. Loud. Poor menu. Expensive. The "fine dining" resto is slightly better with more useful dinner choices but, I asked for some creamed spinach on the side with my lamb chops and the staff didn't know how to make it. Are you serious? Whatever.
Shuttle: I am apparently rather funny at 5AM Eastern (4AM CT, body time) because the driver laughed at just about everything I said to him. Fast and efficient delivery for my crazy-early flight to DFW.
All-in-all, for a place to eat dinner and lay one's head for a few hours between flights, not bad...but, not good either.
Definitely a little pricy, however for the conveinence alone it is well worth it! The staff is extremely friendly and the beds are so comfortable! It was the perfect retreat after flying in from Europe! I highly suggest it if you just need a spot for the night.
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I know what you're thinking. This hotel is physically attached to the airport, so it's going to be like sleeping on the runway. Fortunately, that's not the case, for whatever reason. This is pretty much your typical Hilton set up with nice beds, nice TVs in the rooms, and nausea-inducing carpet in the hallways.
I didn't give it 5 stars because both of the restaurants are pretty mediocre, and unlike other hotels in Boston, there's not a lot of competition from other restaurants, so if you want to lay low, you have to choose between bar food or the other restaurant that's one step up from Village Inn.
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I am only writing about my limited non-hotel guest experience with this Hilton. If you have traveled for business you know that Hiltons are predictable and largely based on the age of the facility. As the previous reviewer wrote, everything is extra and it is a place for expense accounts.
I was recently at a business retreat here, and have very positive things to say overall. First of all, I have been the organizer and go-to person for events for years and have a hard time not noticing and telling folks when ice is missing or we need to re-orient a buffet table before 200 people hit it. What I can say is that our food was wonderful and our staff was on top of it. My organization was one of three that day with at least a couple of hundred people there -- they got it right. Event people out there -- please note that they made everyone happy.
The down-side to the Hilton is the parking for really busy days. The lot for the Hilton fills and you end up with a bit of figuring out how to get to the central garage. The good news is the parking there is plenty, there is a rate, and there is public transportation
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This Hilton is like most I've stayed at. Clean room, comfortable bed, but with pretty much everything extra, well, costing extra. One particularly egregious cheapskate-ness I noticed was that they charge you for an extra little toothpaste or cheapo disposable razor... you know, the sort of thing that 99% of other hotels in the world gladly offer their guests for free.
Internet access, of course, also isn't free. I want to know why do the "cheap" hotels like Best Western and such all offer free breakfasts and free wireless... but "four star" [sic] places like Hilton charge extra (and usually a LOT extra) for practically everything.
At least, in this particular Hilton, the gym was free and included a reasonably clean and enjoyable hot tub and pool combo. And you can't beat the location of this hotel for airport-convenience; it's literally a 5-10 minute walk from one of the terminals (or you can take the free shuttle bus if you're feeling lazy or bogged down by a bunch of bags).
Downside of that location? Well, unless you take the T into the city, you'll be bored out of your mind and far, far, far from any decent restaurants (disclaimer: I didn't try the hotel pub or restaurant, but I'm always suspicious of those).
Lastly... I do have to express some pleasure at getting a damn good rate for this place via Priceline. $71 (plus taxes, fees) for a room that normally cost more than $250 a night, from what I can tell. Definitely a bargain!
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Stayed here at either end of our trip - used points so no cost!! Loved the convenience factor as described in earlier reviews. Had great service from everyone, particularly Shirley at the front desk. Allowed us to check in early so we could get some sleep after taking the red-eye (sooo appreciated!). The shuttle is wonderful - gets you to the T and to the terminals or rental car companies. Couldn't have asked for a better way to start and end my trip.
Well, Aimee mentioned that we stayed here the first night in Boston. I think I'd have not been so bad off if I hadn't been fighting with allergies because SOMEONE had some horrible perfume on the plane. Admittedly, I tend to be sensitive to things like that, but I took my allergy meds! (again, allergies suck!) Nonetheless, I appreciated the fact that they got us in a little earlier than standard check-in time. I promptly took Benedryl when we got to the room. I totally knocked myself out. I woke up for a brief time (long enough to tell Aimee that I wasn't going out), ordered some room service (a tad pricy) but I was totally impressed with the fact that a member of the wait staff recognized me from one of the other wedding events. Said he looked forward to us (Aimee and I) returning to Boston...I am SO ready to go back!
There was nothing spectacular about this hotel. I therefore do not understand why I had to pay $199 plus tax for a one night stay after I got off the plane around midnight.
Oh and they promote they're connected to the airport and how convenient, yada yada..... but reality is, I walked about 3 miles in heels with huge suitcases to get there. Seriously, 3 elevators, across one bridge, through 2 terminals (with poor signage). This was after a long flight and I was grumpy so maybe I am dramatizing a tad...
I was meant to stay in the Hilton in Dedham and my company messed up and put me in the Hilton Logan Airport instead.
I must admit it is a very classy and beautifully decorated hotel with a huge , open lobby with two restaurants and a cafe. One restaurant is meant to be pub-like while the other is a proper restaurant and thus priced like a proper restaurant in an airport Hilton...in Boston ( a bit steep!).
The hotel is perfectly located in terms of being close to the airport as it is literally a skybridge walk away from the terminals. Unbelievable how close it is and how little noise I heard from the planes. Well done on the super thick windows. If your room is in the front of the hotel, you will no doubt have a great view of the city. Really nice at night.
The rooms are immaculate. As Brian B. said, the duvet and sheets are of ultimate quality and provide unmatched comfort. You really will consider reading the catalog in the room and possibly buying the bed set when you get home. The 32" HD plasma is a great touch and makes TV viewing a bit more enjoyable. The room was very clean and made me feel very comfortable.
Just like every other Hilton in the US, however, anything beyond the room seems to cost extra. Parking was a whopping 28.00 a night for self park and 35.00 for valet. Unreal! I guess they have to stop people from leaving their cars there and going to the airport, but they could always give their customers a card to get in and out of the parking lot.
At 270 a night plus tax and parking, I'd definitely say this is a more business-trip oriented, expensable, hotel. There aren't any places for food nearby unless you head to the city which is kind of annoying because after the tolls and parking you pay there, the meal pretty much doubles.
If you are looking at a Hilton in Boston, check the Hilton Dedham or even the Hilton Woburn. They aren't terribly far from the city and they are more reasonably priced than the Hilton Logan Airport.
Great location for quick trips to the Boston area, situated beside Boston Logan Airport. The staff is friendly and accommodating, and the rooms are clean and comfortable. They also have a nice gym, which is great after a full day of flying! Restaurant / bar on site for late night snacks.
Great place for our last night in MA. Hotel has great access to the T so you can go do all your site seeing, dining and shopping. Rooms are very comfy and stylish. Views of the city are fab. We had an 8am flight back to LA so this place couldnt have been better.
Pretty typical of the Hilton chain and easily walkable from the A terminal at Logan Airport through their skywalk system. Didn't have any problems with noise and I didn't get a chocolate on my pillow, but the flat screen TV was nice. Service was good and the shuttle to the terminals and train station were dependable.
I had a couple of events at this hotel during our wedding weekend and both were great. We had a casual mixer type party so that our wedding guests could have a chance to mingle and get to know each other since it was kind of a small group and a lot of people traveled from out of town for the wedding. We had the Hilton provide food for the guests and a cash bar. Dana worked with the chef to come up with an amazing menu for us. We had chicken skewers with 3 or 4 dipping sauces, an amazing cheese and cracker display, crudites in a martini glass with ranch dressing, and a strawberries with whipped cream and sauces also in martini glasses. The pricing was competitive and everyone was wowed by the quality and quantity of the food. The room was just the right size and everyone really enjoyed it. We were supposed to go from 8-10pm but at 10:30 they hadn't kicked us out yet which I thought was pretty nice. They hadn't even reminded me that our time was up so they get an a+ for service :) We also had a Sunday breakfast here that was a big hit. We were in a large room and reused the flowers from the reception at the Hyatt the night before so it looked amazing. The food was delicious and I'm not even a breakfast fan. They offered complimentary parking for my guests that drove to attend the events also which was really nice. I would definitely recommend them if you need to have a meeting or event close to the airport.
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9/8/2008
I stayed here last week and the 7 hours we spent here were pretty decent. The room was clean and… Read more »
room was nice with a plasma flat screen, but at $272 after taxes, i felt like it need to come with a happy ending. had dinner for three at the pub, which was decent, the bill was $81 and change, i tipped our waitress $13. shuttle service was spot on and about 5 minutes to the terminal.
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Overall, a nice stay. The room was clean, everything worked, the staff was friendly and they even provided chocolates on the pillow. Good value and great location.
