- Restaurants |
- Nightlife |
- Shopping |
- Movies |
- All
High St Bridge Self-Storage
Category: Local Services Self Storage Self Storage [Edit]
500 High St(between Howard St & Jensen St)
Oakland, CA 94601
Neighborhood: East Oakland
(510) 437-9000
Announcement
1/2 off for 2 months!
Announced one week ago- Hours:
Mon-Sun 8 am - 7 pm
- Accepts Credit Cards:
- Yes
12 reviews for High St Bridge Self-Storage
12 reviews in English
-
Review from Chiaty S.
Oakland, CA
1/5/2012
It's weird to say about a storage place but they have some of the best service you can get in any type of business. When you are moving in, they will offer you water about 10 times. They are genuine, sincere people who take the time to talk to you about whatever you need. They will call you a couple days before your payment is due. I think they should open a restaurant or coffee shop, cuz that place would rock, I know it.
-
Review from Shiyuan D.
Oakland, CA
6/8/2011
These folks are amazing.
I'm moving this weekend, & today is my last chance to score some packaging supplies in time to actually pack properly.
I don't get home until half an hour before they close, and you know how it is when you're late for something. Everything goes wrong. Red lights everywhere. My GPS can't find them, so I drive in circles around the Home Depot two blocks away from their store.
I call them right as they're closing, super frustrated about 1) being lost, 2) no time to pack, 3) hating life.
The guy on the phone gives me step by step directions to their store, and they stay open 20 minutes late so that I can pick out the stuff I need. He even gives me advice on which boxes I should get, and help me out to my car with my stuff.
This is totally above and beyond, and I am very grateful for the great customer service at this place.
Five stars! -
Review from Gordon W.
Alameda, CA
12/21/2010
Top notch storage, but you pay top dollar.
This place seems pretty safe (they said they have never had a break-in... don't know if they would actually tell me if they did though). I was there for a year an never had any problems. Lots of camera's in every cooridor and alarms on every unit. Plus there is this sort of 'Raiders of the Lost Ark' security factor, where all the units look the same and its really easy to get lost walking through the halls (similar to the government storage facility they put the ark in at the end of the Indiana Jones movie).
High street storage is really focused on good customer service. They make a point of it. They always have free water and candy in the office, free popcorn (most of the time), multiple people in the office, so that you never need to wait for admin help, and staff roaming the halls to help people out. Plus, you can drive right into the facility and there are ample dollies, so loading/unloading is easy, and a large elevator.
You pay for it all though. For a 5x5 storage place, it runs about $75/mo. When I was searching, I found other places in the $40 range, for the same size (but those units didn't seem as secure and customer service was poor). I got the first few months at half price, because they were running a special (I think they run a lot of specials). One thing to be aware of is that you need to give a 15 day notice to vacate. If you don't, you end up paying for an extra 15 days. -
Review from Noah S.
Oakland, CA
11/26/2007
High Street Bridge Self-Storage is, by far, the best storage facility in the Bay Area. As a local, professional, furniture mover (15 yrs in the biz), I know.
ACCESSABILITY: 2 blocks from 880 High St. exit. Many options for car and truck parking on facility. Large elevator with 4-minute (renewable) door hold button. Many carts available for customer use.
SECURITY: Keypad for gate. Alarm codes and locks for Individual units. Cameras throughout facility. Core staff has worked there at least 5 yrs and has integrity.
CLEANLINESS: Constant, visible, maintenance.
COST: Midrange. Well worth it, and opportunities for discounts. Best prices on packing materials in town (and good variety).
HOSPITALITY: Warm, responsive and efficient. Good folks! -
Review from Phil M.
San Francisco, CA
3/23/2010
My only complaint is their billing, otherwise a well protected storage facility that is clean and well managed.
Excessive charges ($45 on a 172/month storage payment) for late payments and their online billing is sloppy which led to late payment. -
Review from Cavan W.
San Jose, CA
4/7/2008
In a spur of the moment/get my life back in order decision, I decided I would rent a self storage unit. Of course, the most recognizable company is Public Storage, but using good ol' Yelp, I found High St Self Storage. I practically drive past it everyday but never noticed it!
I noticed that storage prices, usually based on unit size, is about the same at all locations within the area. The deciding factor were the freebies given. They gave me several good sized free boxes, a free padlock, and a free tool-kit (but it's crap). They also had a "FREE FIRST MONTH" print-out coupon on their website which had a "CALL FOR DETAILS" for the fine print. The employees at first told me the coupon was only good for 10' X 10' units, but decided to just go ahead and give me the free month on my 5' X 10'. They also gave me another $5 off my first paid month because I signed up for auto pay.
Now onto the facility - it's all in-doors with 5 drive-in parking spaces. There's also street parking which I prefer since their drive-in spaces are too small even for my compact. The 2-story building is kept brightly lit and a comfortable temperature. All units are individually alarmed and requires alarm de-activation near the main entrance before entering and you need to activate the alarm when leaving. Not too much hassle for added security. The building is open 8 am to 7 pm 7 days a week. There are other facilities open later, but it works for me.
For moving boxes to the units, I only see 2 carts, but on Saturday and Sunday when I was there, there weren't any other customers so I had free use of the carts. I was lucky to get the last 5' X 10' on the ground floor so no elevator for me. On a side note, in my unit, there were 2 small cups of spilled rat poison - doesn't bother me, but I'd just buy some more and put in in there for insurance.
The staff (Sin and Judy) were friendly and helpful. -
Review from Justin V.
San Francisco, CA
7/12/2011
The whole setup process was very easy, and I feel that my stuff is nice and secure while stored here. The facilities are nice and clean, and there are some good freebies (such as them paying part of your truck rental on move-in). If there was one thing to improve, I would say stay open later one night per week, and some of the carts could use some love. Highly recommend this place though!
-
Review from Gina L.
Oakland, CA
3/16/2009
This is an A plus facility. From the first day I sent in a reservation I have recieved above board service. Every email I sent in was followed promptly and I recieved several follow up calls as well. Once we arrived we were greeted with wonderful CAN DO attitudes.
The facility very clean and safe.
I am so happy I chose them.
And Ysenia, you are the bomb! -
Review from GoddessDi D.
Oakland, CA
2/17/2011
Much cleaner and more secure than other local storage places I checked out. Nice staff. But as I learned in my hunt for the right storage place, every place had their catch. The catch here is their move out policy. They didn't tell me until I was midway thru signing the paperwork that you must give 15 days notice before moving out. This means that you must pay for 15 days after you tell them you are moving, and no prorating the months payment if you are on a special price. (Most are) Fine if you know in advance, and remember to tell them. Otherwise I'm guessing they are able to double rent some of the spaces, and make a bit of $ off this policy.
-
Review from Richard P.
Oakland, CA
6/29/2009
Fantastic service from the second I called to the moment I walked out the door. The place is sparkling clean and the people that work there are super friendly and accommodating. Free lock. Toolkit. Water. Candy. Boxes. AND nice people and fair prices. The woman said they had not had a theft or a break in for the entire 13 years the on site management has been there. Don't waste your time with bigots like A-1 or filthy places like some of the Public Storage facilities. This is where you want to go.
-
Review from vincent d.
Oakland, CA
Updated - 9/12/2009
thought I should just add that after a few months there, we moved out with ease, and was always easy to drop by and retrieve a few things. A perfect storage facility, I'd say!
1 Previous Review: Show all »
-
3/13/2008
Moved our stuff in only a week ago, so hesitant to write a review.
But, they were just the nicest… Read more »
-
-
Review from Lorin L.
Oakland, CA
9/15/2009
Really clean, safe storage with a friendly staff. I wish it was open a little more, but its more than worth it.
