Helzberg Diamonds

 

1

16

Tina N.

Milpitas, CA

I wanted to see an aquamarine ring here, but I didn't like the style that they had.  The saleslady had the nerve to tell me that I'm not used to it, because the ring that I have  is different.  I'm sorry, but when it comes to jewelry - it should be love at first sight (if possible).  I was upset that the saleslady had the nerve to tell me what I liked or didn't liked.

Bookmark   Send to a Friend Link to This Review

Elite '08

50

241

pearl m.

San Jose, CA

All they want is your commission. My BF took me here to pick out a Past Present Future ring... [as a promise ring folks. Let's not get too hasty.] Unfortunately his credit is less than perfect so he didn't get approved for a card. The lady who was helping us got me to apply *just to see* if I would approve. Once she found out how good my credit was, she was my new best friend... all buddy-buddy. Anyway, when I came back later on that week to pick up my ring (I had to get it sized), we met gazes, and I could tell she didn't remember me by face anymore. No look of recognition. So I just walked up to the counter and told her I was picking up my ring. She pretty much just rang me up, and sent me on my merry way. Of course, she had already made the commission so no need for stellar customer service now, right?

Riiiiiiight.

Bookmark   Send to a Friend Link to This Review