Heavenly Valley Lodge

I stayed at Heavenly Valley Lodge this past Monday and Tuesday. Things are a bit different with the pandemic. They have a pretty streamline system of checking guests in w/out in-person interaction. I arrived at 3PM to my room to find a personalized note and some DELICIOUS cookies.
I had a minor issue on my first night, so I called the main line and left a voicemail. I immediately received a text, from who I'm guessing is the manager or owner regarding my message. They went above and beyond to rectify the situation, I was so impressed and grateful!
The bed was SO comfy too! I love the fireplace and the location is great too. All the staff I encountered we so helpful and nice.
I visit Tahoe fairly frequently, I will DEFINITELY be back!

We had a great stay and really enjoyed our quaint room. It had a nice ceiling fan and a comfortable bed and the grounds are cute.

$275 a night for a subpar room. This is a cheap, poorly maintained room. Do not spend your money here. I could stay in motel 6 and it would be better.

Quaint,rustic and comfortable lodging-no complaints at all! We stayed in River Room #116 on April 28th for our 22nd anniversary.
It was very cold but beautiful and sunny with gorgeous snowy mountains.We bundled up and walked over to Riva Grill for dinner,it was about 10-15 min walk.We didn't get any of the perks advertised(listed under specialties) on here - $80 free amenities per day,hot breakfast,happy hour,movies etc and the firepits weren't on.Maybe it's off-season and weekday?In any case we enjoyed our stay and it was quiet.FYI room 116 is right next to firepit area so guessing it could get noisy lol.
We'd totally come back!

After considering several properties of where to stay, we chose The Heavenly Valley Lodge. This lodge is a VRBO (Vacation Rental By Owner) and has no personnel on site for assistance. The lodge was purchased by an investment group in 2019 and has completed the renovation of some of the rooms. Having new owners, some of the information and photos found on websites are before the current owners acquired the property and may not be accurate today.

It was apparent that our room had recently been renovated with all new cabinetry, furniture, a very firm bed, microwave oven, ceiling fan, a gas fireplace, new shower stall, chair height toilet and a pedestal sink. There was plenty of parking close to the room. Overall, the property is in a beautiful setting and the rooms are clean, quiet and well maintained.

Pros:

Convenient, easy access location
5 min drive to shops and eateries, like Whole Foods
Clean
Parking directly in front of your door
Hot water, Heat, AC
Microwave, fridge
Nice cleaners who were helpful when I couldn't find email for check-in

Cons:

Bed is probably the most uncomfortable I've slept on in any hotel/Airbnb. It feels like laying on a thin mattress pad on the floor. Back and hips were messed up when I woke up. Do not recommend because of bed alone.

No one to check you in, no one on site for questions or concerns. Do not recommend arriving past dark.

No hot water kettle for tea

Heating system instructions too complicated has unclear. Only went over how to light pilot light and not how to use the heater once the pilot light is working.

Way overpriced for bed quality, there is nothing special about this place, it shouldn't cost over $300/night with taxes.

Perfect for what we were looking for! Our trip was only one night but would easily have stayed longer. Upon arrival Daniel was onsite to help us with check in questions and getting the fireplace going. He was so friendly and helpful and even provided us some fantastic recommendations for live music and great food. We took his recs and had a beautiful evening out - and then returned back to our cozy fireplace. Thank you, Daniel!

My husband and I are on a budget and we came across this gem. It's decorated so cute. We got the Lucky which is theIr small one and it's perfect. Even though it's smaller than the other it has everything you need. Very friendly cleaning staff. Danny was part of the cleaning crew and he was very nice and helpful. Thank you Danny. It is decorated super cute. It has a fridge, microwave. It's literally a cute spot.

My husband and I came back in 2013 to this "hosted" bed and breakfast with Linda and her husband. We only came back for that same experience. We drive all the way here for our anniversary today to find out it is now remote and no longer a bed and breakfast. Very disappointed. Place is like a ghost town.

Not a good place to go during Covid, and VERY OVERPRICED. They offer zero services. Office is closed. No housekeeping. Our room was tiny and old. Kitchenette had disposable plastic dishware, and nothing to cook with except microwave. Garbage truck arrived at 5:30 am right in front of our room one morning, and a big delivery truck blocked our car another day. With no AC the windows must be opened in summer, so all the road noise and smoke filled the room. We had to extend our Tahoe stay because of car problems, and booked a suite with full kitchen and service, AC, and a pool and hot tub for considerably less.