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Hampton Inn & Suites Reagan International Airport
3 reviews for Hampton Inn & Suites Reagan International Airport
Very clean hotel and the staff is very friendly. It's a quick two block to the metro which makes it a plus also. The rooms are clean and well kept and they offer a warm breakfast in the morning with tea, coffees and the such available 24/7.
They do offer a pool and fitness area nearby as well for you to relax.
The room was fine, spacious, good temperature, and comfy beds. They had a nice breakfast in the morning and were very close to the Metro, which were pluses. The main problems were the internet connections and the service. The internet in the room kept dropping and there was not much in way of tech support. ("You have an Apple?? Hmm, let me look that up.") The wireless in the common areas was not much better, and the person at the front desk insisted that it worked because he just checked his e-mail on his laptop. That's great, but it doesn't work on mine, so let's focus on that.
Finally, I was a little annoyed that they tried to scam me. On the day of check-out, I got my bill which had a charge for a movie. I told the front desk that I definitely did not watch the movie, and the response was that perhaps I had inadvertently hit something on the TV remote control. I said that I hadn't even turned on the TV during the entire stay and didn't even know where the remote control was, and he sarcastically shot back "Then I guess it was a ghost in your room, then." That is not very good customer service. They did take the charge off, but it was clear they did not believe me. However, I felt like this was a common tactic for them, to put bogus charges on there and hope that people don't notice and will just submit it with their expense report.
Right outside of the Reagan Airport. You can just give them a call from the information center by the baggage claim and in 5 minutes a shuttle will bring you directly to the hotel. This moderately priced hotel is about two blocks from the Metro station, and has a pool and fitness center. The bonus is that they have tea, coffee, and cocoa on tap 24 hours a day, and they serve a hot breakfast in the morning...all included as part of your stay! Rooms were clean and very welcoming after a cross country flight.
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