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Haddonfield Inn
Categories: Event Planning & Services Hotels Hotels & Travel Hotels Hotels & Travel Bed & Breakfast Hotels, Bed & Breakfast [Edit]
44 W End AveHaddonfield, NJ 08033
(856) 428-2195
- Hours:
Mon-Sun 8:30 am - 6 pm
- Price Range:
-
$$$
2 reviews for Haddonfield Inn
2 reviews in English
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Review from Angela K.
New York, NY
9/6/2009
I should preface this review by saying that in another life, I will come back as a professional B & B traveler and reviewer. I have stayed in countless B & Bs and have contacted Select Registry (the B & B directory that highlights luxury inns) four times to suggest myself to become one of their reviewers. They haven't responded, and maybe they shouldn't hire me because I'm brutally honest, picky, and have high standards when it comes to inns. Inns have to pay a hefty fee to be featured that book, so I'd probably piss off their paying inns. But I'd make a lot of them happy, too, because when something is good, I let the world know.
But I digress. Let's get back to Haddonfield Inn. I'd like to give them 5 stars because they are a dog-friendly inn. And when I called to book the room, Nicole, the innkeeper's daugher, was such a sweetheart. I really, really wanted this to be a fantastic experience because it's close to NYC, they take dogs, and we could return time and time again. Yay for NJ! We were off to a GREAT start!
Right? WRONG. We get here and I go to the restroom to relieve myself. I see that the maid has not yet cleaned the floor... there's hair and dirt on the floor. I know, I know. I'm picky, but for $259 a night, a clean bathroom would be a nice touch.
I told the innkeeper (I was very nice and charming about it) and she came to clean it herself. It took her 2 seconds flat. She ran back out and called my name. "Angela, you owe us another $20 because you are only staying for one night. Can I have your credit card again?" Huh??
Now normally an extra 20 bucks would not throw me. But we were told when I booked the room that it was $259 and were sent the receipt in a follow-up confirmation. So I asked her about it and she just mumbled something about the fact that Nicole made a mistake and she was just going to have to charge me the extra $20.
I told her that this is not what was told to us when we booked and I had the receipt to prove it. She turned to me and said, "Well, if you aren't happy about it, you can just leave."
I stuck my 8-month pregnant belly out (just in case she missed it... doesn't she know that you aren't supposed to mess with a lady who is that pregnant?) and said, "I'm not unhappy, I'm shocked at the way you are treating your customer."
She knew she was wrong and after mumbling some comments that I chose not to hear, she said she'd reimburse us the $20. And, to her credit, she wrote us an apology note later in the evening.
I would have given this place 2 stars, but because Nicole was such a nice person to us and because they accept dogs, I give them a freebie star. -
Review from N M.
New Suffolk, NY
10/12/2008
Stayed there a while back. Nice varied decor in individual rooms, great location in a beautiful, pedestrian friendly town. (It's a short walk to the train to Philly or Atlantic City and charming town center). No restaurant, but refreshment available and a brunch which we found underwhelming. Next time (yes we'd return) we'll ask if there's a "delete option discount" re the brunch. Staff was helpful and polite, but my wife felt the room did not have the a "squeaky clean" feel. I was ok with it however.
If this review sounds like "damning with faint praise", so be it. But in view of the alternatives in that part of Jersey, there's really no other choice, especially if you abhor suburban driving as I do.
