H&J Landscaping Services
We recently got a complete overhaul of our backyard done from H&J landscaping. The work mainly involved stamped concrete, new retaining wall, planting new trees. My family was extremely impressed with the professionalism and the quality of work.
John is extremely easy to work with. He plans the work meticulously and delivers as promised.
What a joke of a "business." I read the other reviews about John's unprofessionalism but decided to give him a shot anyways and boy was I wrong.
I called John at 10am for an estimate on my yard. He said he is available and would come by at 7pm to look at the yard and give an estimate. At 5 30 I called again to confirm because of the negative reviews I read on this site. John answered and said yes I will see you at 7pm.
7 20pm comes around and I'm expecting him to bail and be unprofessional like all these other reviews say. I call him at 7 30 and several times after that with NO ANSWER. I leave a voicemail and of course he does call me back or show up.
John you are a joke of a business and deserve the lowest star possible. You don't even have the courage to tell your clients about promises you cannot keep.
DO NOT give business to these guys. If they can't even call you to cancel and stand you up imagine what they will do with your yard.
What a embarrassment. I am glad you did not show up because you do not deserve my hard earned money and hopefully no one reading this review will give you theirs either.
John and his team did great work for a fraction of the price of most landscape contractors. There were a few minor mis communications but not enough for me to give it a poor grade or even subtract a star. When you factor in that you will probably pay far less than what a general contractor that pays other workers to do the job will charge you, any minor questions are just that, minor.
The work was done great. The concrete slopes away from the property, and the drain system he added ties into the downspout and runs to the front of the house. The finish was excellent and the work was done in a timely manner. Any questions during the process I just reached out to the business line and Alex did a great job in getting them answered. During the process if you have questions and have a hard time reaching John just call the main number and speak to Alex and your questions will be answered. John gets real busy but his communication can improve but again call the main number and you will get answers. I rate it a 4.5/5 but since there are no half stars the 4.5 rounds up to 5/5
My dad contacted h&j landscaping services to do some work on our backyard. John called me back a few hours to setup a free estimation. The estimation was quick and only took 15 minutes, in which john gave a reasonable quote for a new patio area and some retaining walls. We were planning to do some concrete or paver work too but it did not fit our budget.
Pros: john and his team work very diligently and clean up after themselves ever day. Any concerns that we had was well received. The job was done quick we didn't really notice them.
Cons: the price is not the lowest that we got a quote on, but the other landscapers did not any license so we couldn't trust them. Also their communication can be a little better.
Overall I give them 5 stars, my parents really like what they have done and we would recommend them to anyone.
Set a time to meet with John for a quote and he never showed up, I called and left a voicemail and heard nothing back. I just think that is unreliable and unprofessional. We took time out of our weekend to be home and wait for his visit and to not call or show up is extremely unprofessional.
We hired H&J Landscaping for a complete overhaul of our backyard. John and his crew were very kind and professional.
John came out for the free estimate and we talked about how we wanted the backyard to look and he totally got it.
The project involved cleaning out the backyard, building a small deck, a paver patio and laying new sod. It all came out perfect! (I'll post some pictures soon)
We now have a great space to enjoy year-round.
**The only reason I didn't give them 5 stars, it's because I'm still waiting for a few patches of grass to came to life ;)
John & his landscaping crew was a pleasure to work with. We wanted to install a new driveway pavers and walkway. We got a few estimates from different landscaping contractors but chose H&J Landscaping Services we enjoyed their previous work. John showed us example pictures of driveways he has done before and my partner was impressed. We were glad that we chose John! They did a great job on our driveway pavers and walkway and we were very impressed. Many of my family and friends were very impressed. I would highly recommend John and his crew and would hire them again if I want to do other landscaping work (patio, lawn or maybe a deck in the backyard).
I have called H&J Landscaping last week and this week. They promise on their vm to get back to you within a day. That did not happen and I can only rate them for poor customer service.3/10/2015 A N.
I sincerely apologize for the poor customer service. We always try to call back people that has… A N.
I sincerely apologize for the poor customer service. We always try to call back people that has left a voice mail. We are a small family owned business and it is hard for us to keep our customer service at an effective level while we are busy.
Again, I am sorry for the inconvenience, please contact me through message so I can assist you.
John Read more
John is a great landscaper and a pleasure working with. I needed some landscaping work done in both my front and back yard. John quoted me an reasonable price and completion time for a retaining wall and pavers installation. He and his crew was always working hard and completed the job on time while always cleaning up after every work day. I highly recommend H&J Landscaping services for any landscaping work and will sure to hire them again (since I would like a pond or waterfall & patio in the future).
We hired John to do the stamped concrete in our back yard. His price was cheaper that any of the bids that came in and I was a bit concerned about that in the beginning because thought that there would be corners cut while doing the job. John came out the day he said we could start but only brought 1 guy to do a all the breaking up of the concrete. Next day at no surprise his 1 helper called in sick so not much got done that day. After pushing John to finish the job in the time that he promised he finally stepped it up and started getting things done. Concrete pour day was a bit of a mess because John wanted to put his pattern that he loves on the concrete. We didn't want and it came out ugly because the lines were not measured correctly. He apologized for the mistake but damage was done we would have to live with it. Stamping pattern was not consistent and looks a bit fake. After job was done John requested more money than he quoted but to be fair I met him half way. Always a good reminder to get everything down in writing because you may have the same problem. Clean up wasn't very good. They left a mess all around the house and told me that he would come back to take out the wood borders and he never did. He told us that we had to seal the concrete but couldn't tell us where to get the sealer or how to get to the place to buy it. After many attempts to call him after he never returned my call on questions about sealing the concrete. YOU really truly get what you pay for. Get a contract before you start work with him. I seen pictures and read all the reviews so not sure why we got such bad service. :(
We made an appointment for H&J to come over to estimate the work. I took off from work early that day and waited and waited. They called 15 mins after the agreed time to tell me that they couldn't make it and want to come over the day after. Like the good'ol proverbial... "Fool me once, shame on you; fool me twice, shame on me". I wasn't going to be a fool...
First to Review
I had John come out and fix two of our lawn sprinklers. He returned my call the same day and gave us a quote the next day. The work was done quickly and professionally. I had noticed flooding and dry spots in other areas on our lawn. I thought maybe it was a broken pipe. Turned out it was just a couple of sprinkler heads. John did the fix at the quoted price and now our lawn should look green again! I would definitely call him again if I had any other gardening needs.
Business info summary
- 9:00 am - 6:00 pm Open now
|Mon||9:00 am - 6:00 pm|
|Tue||9:00 am - 6:00 pm|
|Wed||9:00 am - 6:00 pm|
|Thu||9:00 am - 6:00 pm||Open now|
|Fri||9:00 am - 6:00 pm|
|Sat||11:00 am - 4:00 pm|
More business info
- Accepts Credit Cards
From the business
H&J Landscaping offer services in all types of landscaping, hardscaping, gardening & design service. With over 20 years of experience, we offer affordable prices with quality service and can …Learn more about H&J Landscaping Services , Opens a popup
H&J Landscaping offer services in all types of landscaping, hardscaping, gardening & design service. With over 20 years of experience, we offer affordable prices with quality service and can tackle any landscaping project. We specialize in these services: pavers, driveways, decks, overhangs, stamp concrete, ponds, waterfalls, gazebo, walkway, rototiling, flagstone, patios, arbors, mowstrips, stucco, concrete, bricks, stone, fence, weeding, mowing, edging, cleaning, tree trimming, tree pruning, bushes trimming, new lawns, retaining walls, sprinkler, drainage systems and more! With 1 year quality guarantee and if there are any concerns, we will take care of the problem.
Established in 1990.
C27 Landscaping License #: 748748.
Located in Fremont, California, H&J Landscaping has served the San Francisco Bay area since 1990. We have provided reliable and high-quality landscaping service in the local community for over 20 years, and our area of service covers Alameda, Santa Clara (San Jose) & San Mateo counties. We have experience in many landscaping & hardscaping projects and have worked with hundreds of happy customers.
Meet the Business Owner
C27 Landscaping License #: 748748.
John Hoang has been doing landscaping services since 1990. With 2 decades of experience, I am able to handle a vast majority of projects. I am an immigrant from Vietnam and work hard to provide an affordable and quality service to our customers.