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Gamestop
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Steinway St (G, R, V)
5 reviews for Gamestop
Pro: Really large store. There are approximately a billion gamestops scattered across our series of islands (the next one to this location being 2 blocks away...) Most are kinda small with a very limited selection. This one has lots.
Con: If you need help, forget it. Only go if you know exactly what you want, or are able to help yourself find what you want/need/are interested in. Whenever I've had to ask a question I've had to wait for a good few minutes to get the one guy who can help me because the other guy is busy doing something else.
Look. I've worked retail. I know it can be a pain in the ass to help someone when you clearly have a ton of work to get done. That said, I always have to suck it up and help the damned customer. Ignoring isn't an option. If there are a bunch of employees available, fine do what you're doing, but if I'm standing there waiting for a small eternity for the poor soul swamped with customers, and I KNOW you know I'm standing there, HELP ME!!
And no, your required corporate "Welcome to Gamestop where such and such is available and this and that can be reserved" greeting does NOT count as helping me...
I used to work for this store. I quit early this year because of the treatment of their employees.
I was a rookie Asst. Manager in training, recently promoted. Yet I was treated poorly because of some errors. Was I supposed to know everything a manager does? No, that's why I was promoted. So I can be taught how a manager runs things, which would give a further promotion.
There's this little guy there, with glasses. Always with his beak nose up the boss' ass. I swear, there wasn't a day that went by where I didn't wanna beat him shorter.
Overall, the store brings in great business, and I did try my best to build relationships with customers for repeat sales. Unfortunately, most didn't stick around because my co-workers acted like a bunch of dogs; especially when a beautiful woman came in the store.
GameStop is also guilty of forcing us to meet a quota of pre-orders and subscriptions, yet we got no commission for it. Our weekly hours were the ones at risk if we didn't meet them. This is why we shoved it down our customer's throats. If we didn't have to do it, we wouldn't. But some of us had bills to pay (especially me), and needed the hours.
Overall, this place sucks. Even Best Buy has better customer service.
GameStop = Bad employee treatment for minimum wage and mediocre service.
Just because I have a vagina does not mean you must SPEAK TO ME LOUDLY and ask, "ARE YOU SURE THIS IS WHAT YOU NEED?"
My vagina understands English, thankyouverymuch.
You can stop staring at my breasts now.
I signed up for the Edge card for my daughter. She likes selling her games once she's done w/ it. We buy other used games for less, plus with the Edge card you get an additional discount. I actually just returned some Wii accessories (already opened) and told the clerk that it was useless. Although unopened boxes are not acceptable for returns, he gladly took it and gave us credit.
I refuse to ever go in this store again. The fuckers called me up and told me a game I'd pre-ordered (already paid for) was there waiting for me, and that I should come and pick it up.
Not only was the game not there when I arrived, the clerks had no idea when it was coming in and offered no explanation for the call.
The district manager called me a week later and tried to blame UPS for "shipping games late," when the issue wasn't the arrival of the game at all, but the fact that I was fucking called and told the game was there.
I wasted an hour of my life walking out there and back.
Fuck you, Gamestop on Steinway. Fuck you.