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Galleria Palms Hotel and Suites
3 reviews for Galleria Palms Hotel and Suites
When searching for a hotel for my vacation I knew what I wanted, something clean and affordable with good reviews. I read every possible review on this hotel and I read very good things. They even had breakfast! I was delighted! After our arrival to Orlando we decided to grab something to eat. We called the hotel for directions since we are not from there and the front desk help kept asking what marker we were at? My husband and I had NO idea what a marker was and she was very lousy at explaining it. After a couple of miles we saw that we were at Marker 16 we quickly called her and all she said was that they were located at Marker 6, after 30 minutes we found the hotel. We wanted a quick pain free check in since we were exhausted, we booked a King Suite for a week and the first thing the lady at front desk told me was that the maximum stay in a King Suite is for 3 days. My husband and I were a little confused since we even paid extra for the King Suite. I asked the lady "why in the world would I want a room with double beds since we don't have any children?" She saw how bothered I was that she asked her manager and said that they don't usually do this but it was fine since we were only staying a week. We finally received a key for our hotel suite and I gotta say it was almost nothing like the pictures. The room was very dark and it had a small window, so we turned on the lamps. The carpet had a bad "wet carpet" odor that smelled throughout the room. The bathroom was clean and had a lot of counter space and 2 faucets which was good. In the mornings they offered a buffet style breakfast from 6-10, I had no complaints, they had a nice variety and everything was fresh. However, after the 3rd day of staying there I did speak to the maid and asked her if she could eliminate the awful smell that was coming from the carpet. When I came back the room smelled and looked clean. I have no comments in regards to the pool since I didn't get in but It was a regular 5 feet pool. I would NOT be staying here again. Many times it's worth to pay the extra bucks.
People thought this was:
- Useful (1)
Nice cheap rooms for about $50 per night, short drive to Disney. Includes complimentary breakfast. Outdoor pool.
Nice Central Florida Hotel with excellent rooms and a wonderful staff. The amenities and services are first class!
