Friedman George Z MD

 

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3

Z Z.

Saint Helena, CA

Absolutely agree with Karen above. The staff is awful. After 2 doctor's office visits, I called to make a third. I asked if my doctor was there to speak with him or leave a message and she said "I don't know, he may be here or he may be at the hospital. What's wrong with you?" *GASP* She said it in the most annoyed rude tone. My second visit (out of 4), I waited over 30 minutes for the doctor to come into my waiting room. For some reason, copays have "disappeared". I have since switched doctor's and am more than pleased with him and his staff. Thank goodness I got away from that Doctor's office. Do yourself a favor and find a different place.

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1

Crystal T.

Napa, CA

I agree with the staff being completely incompetent. I have been receiving bills from them since November. I've contacted them to let them know they need to respond to my insurance's request for pre-exisiting conditions in order to have the bills paid, they say they have, but they have not. In addition to their incompetency, the girl I spoke with was rude and acted as if I was interupting her soaps. Also, the office was dirty and looked like a government office instead of a place I was spending a food deal of money at. AND the doctor failed to let me know that my insurance wasn't going to cover the X-Ray she sent me down for and I got stuck with a $900 bill. Why do I give them my insurance information so they can check eligibility if they are going to send me for procedures that won't be covered and not notify me? I do not recommend this office at all.

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24

Karen W.

Napa, CA

This practice has the worst office staff ever.  They refuse to help with even basic things like phoning in perscriptions, getting copies of immunization records, and also give wrong information over the phone about lab results, AND insist on extra "co-pays" over a full insurance payment.  While the doctors are quite kind and personable, don't endanger your health with this practice.  I changed doctors after getting fed up with this mistreatment and found out that some lab results from six months before had showed dangereously high cholesterol rates and thyroid levels totally out of whack.  The staff had called me and said the results were fine!!!!  I can't tell you how thankful I am I switched practices.  I would still be walking around in a fog, wondering what was wrong with my energy levels if I hadn't.

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