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Review Highlights
“Upon being seated, we were greeted by our server, Artemisi.” in 2 reviews
“On Wednesdays after 9:00 they roll out a DJ, and it becomes "Club Fridays".” in 3 reviews
“It was nothing more than a hang out spot for a bunch of ignorant people.” in 2 reviews
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About the Business
Fridays in Southfield, MI is America's most iconic bar and grill. We embrace and celebrate our heritage as a bar. One that just happens to serve killer food in an environment where it's always Friday.
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Overall rating
181 reviews
5 stars
4 stars
3 stars
2 stars
1 star
- Mar 9, 2024
Upon arriving we asked for a table for 4. The hostess left and came back and said she had a booth for us. I said I wanted a table - with chairs... She left again and came back and said she could do that. Kind of an odd start.
We sat for about 15-20 minutes before being helped. The waitress brought us plastic utensils to eat with and took our food order. The food came out quickly and tasted really good.
The service - that left A LOT to be desired. No drink refills. No check-ins to see if we needed anything. When the bill came, I told our waitress I had some free entrees on my reward account. She took off the appetizer with the points I had and didn't apply the free entree coupons. She ran my card before confirming with me and said she needed the codes in order to use the free entree rewards on my account. Since the card was already ran she couldn't do anything. Lame.
Wish there were other TGI Fridays in the area. This one just doesn't cut it.Helpful 0Thanks 0Love this 0Oh no 0Business owner information
Katie
Mar 9, 2024
We can confirm that this is absolutely not the kind of experience we ever want you to have at Fridays, Jeremy. To best get this addressed by our team, please take a moment to fill out this form so we can have a Guest Relations team member reach out to you: https://tgifridays.com/contactUS/
- 2272741112Nov 24, 2023
I visit to Fridays maybe once a year and it's strictly for curbside pickup. I don't want to take my chances dining in as I've read other reviews and I think by now you have to know what you're getting yourself into, so curbside it is if I decide to order food.
I've always had my food ready to go the time I came to pick it up and it was hot and pretty good for Fridays. Now as I stated before you really don't want to dine in if you're going to come here because it more than likely won't be the experience you were hoping for but as far as carry out goes this place is pretty solid.Helpful 4Thanks 0Love this 7Oh no 0Business owner information
Susie
Dec 5, 2023
Thanks for the 4 stars, Christian! We know there is always room for improvement, and we would love to hear from you on how we can elevate the Fridays Experience for you to provide you with a 5 star experience!
- Kiantee J.Detroit, MI07Apr 9, 2024
It's been a while since I have been to Fridays. My server April was amazing. Food came out hot and good. I was worried when I walked in but my skepticism quickly vanished once I sat down. Thanks for the exceptional service and experience.
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Katie
Apr 9, 2024
Big kudos to April for spreading good vibes during your Fridays Experience! Thanks for letting us know, Kiantee. Let's make more magnificent moments together again soon!
- King M.Ferndale, MI13357Dec 14, 2023Updated review
To susie the business manager I reached out like you said threw that link and nobody responded smh nothing still has been done
Helpful 0Thanks 0Love this 1Oh no 0Business owner information
Susie
Dec 5, 2023
What you described is not at all the "In Here, It's Always Fridays" experience we always shoot for, King. Should you wish to get in touch with a member of our Guest Relations team to find a proper resolution regarding your experience, please complete this form: https://tgifridays.com/contactUS/
Oct 27, 2023Previous reviewI believe I did a review on Fridays before might have been a deffrent location this was disgusting every thing I paid for was a mess over cooked soggy jasmine rice the chicken breast that was rubbery mac&cheese that was just cheese soup no noodles the spicy shrimp pasta with 3 shrimp and a bunch of noodles the only thing that could actually it was the fries I expect something to be done somebody needs to reach out to me asap because this is horrible they should be ashamed to serve this kind of food to a customers this is but far one of the worst experiences I've ever had in any restaurant do not go here take your kids and your family and run far far away don't look back at this garbage they call a restaurant save your money
- Katelyn M.Hailey, ID31622Feb 17, 2024
I thought I would come back here again to give it a 2nd try after a first bad visit a year ago. the service is still just very poor. it's kinda sad. don't go here you're better off going anywhere else. ordered 1 main meal it took more than an hour to get it I swear.
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Katie
Feb 17, 2024
Katelyn, we are sorry that your visit was anything other than an "In Here, It's Always Fridays" experience. You deserve more. Please take a moment and fill out this form so we can get you connected with a Guest Relations team: https://tgifridays.com/contactUS/
- Michael M.Warren, MI355Feb 29, 2024
Stood at the door for about 10 minutes. Not a Hello, Hi, we'll be with you in a second" or any form of greeting. Even if I were told it'll be 15-20 minutes that's better than not being acknowledged at all. The very 1st step in service. Very disappointing
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Katie
Feb 29, 2024
It sounds like there was a lack of urgency by our Fridays team. We apologize that this caused you any inconvenience and frustration. If you would like to speak to a Guest Relations team member about this service you received, please complete this form: https://tgifridays.com/contactUS/
- Natalie W.Southfield, MI044May 30, 2023
The service is good, the food has changed. I ordered the salmon dinner & I had more sides than the main course.
Helpful 0Thanks 0Love this 0Oh no 1 - May 5, 2022Updated review
There are only THREE locations left. This one must be on its way out too. During NFL playoffs, they didn't have cable, so they missed lots of money on that! Went in for Cinco de Mayo and ALL the lights in the restaurant were turned off except the bar! There was a note posted on the front door, the bar was open but it was CASH ONLY! Wait what??? So, maybe they're closing and trying to get rid of the liquor??
Anywho, I left along with 3 other folks that wanted to sit and eat. The place looked like the kitchen was closed. Just weird. I probably won't ever go back.
This spot would have been ideal for the Chick Fil A that's being built in the already congested area of Telegraph and 12 mile. (Whose great idea was that???)Helpful 0Thanks 0Love this 1Oh no 0Aug 18, 2016Previous reviewIf I could give this place a BIG FAT ZERO, I WOULD! This place amazes me that it is still open! The food is gross, and the crowd is scary! Even with the restaurant being across from the Southfield Police, this does not prevent people from acting ignorant! This place is more of a club with a DJ than a restaurant.
They actually ran out of clean dishes and glassware! Nope! Do NOT come here! I do not live too far, that I could patronize the place everyday, if I wanted to. Sadly, I drive out of my way and go anywhere but here!
Lastly, the management staff is the worse! I called their customer service to complain. Why does everyone think you want something for free??? I just wanted someone to know about my crappy experience. I do not want anything for free because I refuse to go back! - Deborah R.Downtown Detroit, Detroit, MI02Dec 14, 2023
you used to have a korean chili glaze that was great. this blackened "new"
salmon was awful. no flavor no spice not even a hint of flavor. I used to order the Korean chili glaze all
the time. why would you change something so good. I recommend this to people. I'm going to have to let them know you don't have it anymore and how awful the supposed blackened salmon is. it was really bad. as for me I am done with tgif. actually it's 0Helpful 0Thanks 0Love this 0Oh no 0Business owner information
Katie
Dec 15, 2023
Deborah R., we absolutely understand how upsetting it can be when your favorite menu item gets changed... or even removed. Please know that your feedback is taken to heart and will be shared with the decision-makers.
- Deanna C.Plano, TX05May 24, 2023
I used to be a diehard Fridays fan. Traveling for work and feeling a little reminiscent, I decided to come in by myself for wings. Waiting for my food and someone really liked the song that was on because all of a sudden I'm not sure if I'm in a club or a sit down restaurant. Ridiculous how loud the music is. The wings are sub par at best. I get better ones at sam's club. Super disappointed in this visit.
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