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Fremont Dental
Rating Details »
Neighborhood: Fremont
3601 Fremont Ave N
Ste 316
(between 36th St & 38th St)
Seattle, WA 98103
(206) 675-0366
3601 Fremont Ave N
Ste 316
(between 36th St & 38th St)
Seattle, WA 98103
(206) 675-0366
- Hours:
Mon-Thu. 7:00 a.m. - 5:00 p.m.
- By Appointment Only:
- Yes
13 reviews for Fremont Dental
The honeymoon period should have ended by now but I'm still head over heels.
A couple of weeks ago part of my gum got a little irritated. I ignored it for a few days but then it got worse, as though the irritation was there to stay. I called Fremont Dental on a Wednesday afternoon and they scheduled me for first thing Thursday morning.
Dr. Park found the source of the irritation (part of a popcorn hull had settled under the gum...damn you truffle popcorn...) and removed it, then flushed the area with an antibacterial solution. I was there for less than 10 minutes!
Also I had a balance of $11 left from some work I'd had done in July. When I offered to pay it the receptionist thanked me profusely - who thanks people for paying their bills? It really made my morning!
1 Previous Review: Show all »
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3/19/2009
I'm in love.
With an entire dentists' office.
Is that fine?
I hadn't been to a "first world" dentist… Read more »
Initially I was positive in regard to Fremont Dental. Periodically in all ventures untoward complications occur, and the real mark of a business is how they respond to such an unfortunate situation.
Fremont Dental desired to replace an old filling in a tooth. After this was completed, I had tooth pain every time I bit on the replaced filling. After 3 trips back they finally offered to replace the filling, but I'm not sure that I trust them at this point. Dr. Kim seemed to listen to my reports with only a thin veil of empathy. I will not be back.
This office might offer you the best dental care of your life, but for me they failed when the chips were down.
1 Previous Review: Show all »
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7/17/2007
Everything one could ask for in a dentist:
1) They massage your face during the jaw, gland, and neck… Read more »
Either there have been incredible advances in numbing gel technology over the past few years or Dr. Kim is really good at injecting anesthetic without me being able to feel it at all. It's really amazing.
I've been in here quite a few times this year having some stuff redone that my last crappy dentist did poorly and it's been a great experience every time.
I chipped a tooth and was looking for a dentist close by to fix it and then likely take care of some long overdue other stuff.
Dr. Park's office was able to get me in the next day, which seemed great. And the front desk staff was pleasant to work with.
However, Dr. Park made me incredibly uncomfortable (as in another review) - popping in and then leaving me lying completely horizontal to stare at the dental tools while she finished up with someone else. Then she came back and launched into her sales pitch for periodontal testing and cleaning. I told her I wasn't interested in that - that I have more pressing concerns and don't want to pay for periodontal stuff as I know it's rather spendy and my insurance won't cover much of it.
At that point, she refused to treat me for anything. She gave me my x-rays and offered to not charge me for my hour of wasted time. I absolutely would not recommend this place to any friend or foe.
The best dentist ever. Dr Park and her team are the most meticulous, gentle and the friendliest. I've had many issues with my teeth all my life, and been avoiding going to a dentist for way too long. Several of my coworkers and friends said I have to go see Dr. Park and I will be well taken care of. They were right. I had the most meticulous first visit. She examined each tooth and gum area. She took time explaining every part of my mouth, why I was having the problems I was having and what could be done to resolve them. Not only was she great at answering all my questions, she also talked about options. Her office has been upfront with their fees so I wouldn't be blindsided months later with a huge bill. They explained the basics of my insurance plan: estimate of what insurance should pay and what I'll be responsible for. It was a relief to have an understanding of the financial aspect, but the biggest relief was how relaxed I felt during the exam and the treatments. Dont know how she does it but for the first time I didn't feel a thing/flinch when she gave the injection. Only dentist that has ever been able to get me numb with a single shot. Even during the fillings I never felt any pain. She is incredibly gentle and meticulous, and is always checking to see if I'm comfortable. Its been an eye opening experience, my mouth feels great, but more importantly I've learned what I need to do to preserve my wonderful set of teeth for as long as possible. If anyone has anxiety about dentists as I did, I highly recommend Dr. Park!
She is so gentle I usually doze off. I am so happy my friends recommended her. I found my forever dentist.
Love love love this dental office. All the ladies working here are friendly, mellow, and fun!
My 6 year old has been here and she loves it. She actually runs down the hall to burst into the office to announce her arrival. A 6 year old! Loving the dentist? Now that's gotta speak volumes right there. :o)
PS- Tell 'em I sent you! ;o)
Despite having a rather traumatic softball injury to my mouth and teeth when I was 10 years old wherein the dentist had to manually push my front teeth back into place after they were bashed in so far, the roots were sticking out through the soft bloody pulp that had become a gruesome suggestion of a once healthy set of gums, I'm not one of those people deathly afraid of the dentist. I don't necessarily look forward to it, but X-rays and cleanings are far better than feeling all the strength of a dentist atop me as he pressed and pulled my teeth back into their rightful place. So I can deal with preventative care.
And Fremont Dental is a decent place for such care. I've yet to have any kind of major work done there, and cross my fingers I don't ever have to endure the sting of the Novocain needle anytime soon. But as far as X-rays and cleanings go, Dr. Lisa Park and her staff of hygienists are quick and efficient. The office is light and airy, and I love that I can get an appointment as early as 7 a.m.
My only complaint is the attitude I've encountered at the front of the office. After my first visit, when I opted to not schedule an appointment to have sealants applied to all my teeth, the receptionist made me feel like a leper because I didn't want to fork over hundreds of dollars of my own money for a costly procedure not covered by my insurance.
And at my most recent visit, the same receptionist guffawed at my insurance provider, even though they're in network with that particular provider.
Her: They're my *favorite* company to deal with.
Me: Are you being sarcastic?
Her: Yes. Yes, I am.
Me: Well, it's not like I have any choice* in the matter.
Her verbal disdain for my insurance provider seemed an inappropriate exchange between staff and patient, and if I'd had my wits about me during my early morning appointment, I might've said something to Dr. Park.
But as it were, I nearly forgot about the exchange when I discovered that Dr. Park would be doing my cleaning this time, rather than her regular hygienist, who was out sick. I appreciated the fact that Dr. Park didn't cancel my appointment, but rather, squeezed me into her busy schedule. That's great service.
*I realize that I do have a choice, but my employer pays 100% of my insurance coverage, so I can't complain. And besides, they're one of the largest dental insurance providers in the nation, so the receptionist best learn to deal with them.
Went in for my first visit today, and they were absolutely wonderful. The ladies here are caring, REAL people and are there to help you (and give you a good experience while doing it). This is coming from a person who is scared SHITLESS of dentists.
Go now!
I would never think of rating a dentist with 5 starts, but Fremont Dental deserves it for many reasons:
1 - they have early morning appointments, which is nice for working people
2 - they are easy to get to via bus or by parking in their garage with validated parking
3 - the front desk staff is very welcoming (they actually smiled a lot) helping to relive my apprehension about going to the dentist
4 - I was actually called back for my appointment at my scheduled time. I was prepared to wait...and wait...and wait like most other doctor's appointments
5 - the hygentist taking my X-rays was friendly and gentle as she put the X-ray thingy's in my mouth
6 - I didn't wait long to see the dentist
7 - Dr. Park explained exactly what she was going to do and what she was finding during the entire exam
8 - I didn't feel like I was being taken advantage of when given my course of future treatment (yes, I have to get a cavity filled)
9 - I'm actually looking forward to going back.
If you need a dentist, go see Dr. Park!
Questionable billing agreement had me at hello.
My old dentist retired, so I need to find a new one. After waiting the requisite 2 weeks for an appointment at Fremont Dental, I was dismayed to find strongly questionable billing practices. Their agreement, along with the authorization to charge my insurance, included clauses locking me into paying for treatment prior to it being performed. Additionally, they bill for the presumed balance of your tab after insurance pays their piece, which means they're fine with overcharging their patients, knowingly, and reimbursing the money after the insurance contribution is settled.
My request for an abbreviated billing statement was refused. After an hour wait (their office staff leaves a 'back at 2' note after telling you to be early for your appointment for the intro paperwork), I left with nothing. Even though routine care would be covered 100% by my insurance, they very literally forced me to leave untreated.
Disturbing is the fact that this information is not shared on their website, nor is it explained in the lengthy call to establish the first appointment. The act of me engaging with Fremont Dental was to escape a 'money first' dentist who replaced my excellent prior caregiver (Dr. Rajee in Crown Hill), but I jumped out of the frying pan and right into the fire.
Bottom Line:
Forget this place. I don't pay for something before I know exactly what I'm getting, ESPECIALLY medical/dental care. Their financial agreement essentially provides them license to charge any amount of money they see fit, regardless of the patient's needs or the actual math of the bill offset by the predetermined insurance contribution.
They're all about customer service at Fremont Dental. I'm one of those many people who hate going to the dentist. HATE. I hate getting the x-rays (I gag on the film), I hate the cleanings (they hurt), and I hate getting fillings (who doesn't?). I had all of the above done at Fremont Dental within a week and a half and they still get a 5-star rating. They'll do whatever they can to minimize your pain and trauma, so feel free to speak up. When Dr. Park gave me the first shot of Novocaine she did it really slowly so it wouldn't hurt. (When the assistant had to give me a second shot it hurt a bunch even though I'd already had the Novocaine on for 10 minutes.) And when she drilled me before filling the cavity I didn't even realize that's what she was doing.
I like this dental office. It's hip, close to my house, clean and professional and Dr. Kim and her staff are really good. They are young, vibrant and everyone is good at what they do and appear to enjoy their job. I see lots of women, which I think is great. They seem to care about the patients and the procedures I had went really well. Cost seems the same to other dental offices in downtown--could depend on your insurance.
They scammed me into a "deep cleaning" service that they knew my insurance would not cover. I've since met two other people who were told the same thing. I received fillings that were not filed down correctly and my bite was off. I also had pain in one of the teeth that was filled, still! Very nice staff and dentist, but incredibly incompetent. I never went back.
