Verified License
Yelp confirmed a business or employee license.Highlights from the Business
Family-owned & operated
Free estimates
Eco-friendly
Available by appointment
Workmanship guaranteed
Established in 2012
Photos & videos
Services Offered
Verified by Business
Pool chemical testing and balancing
Pool maintenance
Pool cleaning
Pool repair
Review Highlights
“Drew convinced me that upgrading my pump was wise and would save me money on electricity going forward.” in 98 reviews
“Alan, our service tech was super helpful and went above and beyond to get our pool converted to a salt system.” in 26 reviews
“Alex quickly changed the part, fixed the problem and made sure everything was running as it should.” in 20 reviews
About the Business
Business owner information
Drew C.
We specialize in pool equipment and energy efficient pool systems. We only offer cleaning services in Almaden, Willow Glen, Los Gatos and Saratoga. No plaster, Solar panel or leak detection work. Freedom Pool Services has been your San Jose pool repair and installation expert since 2012. Specializing in energy-efficient automated pool systems, repairs, and troubleshooting, our courteous service technicians are professionally trained, and your satisfaction is guaranteed every time. Whether you're thinking of buying a new piece of equipment from us and want it installed or you've just got a problem with an existing pump or filter, we can help. Contact us today for more information!
Location & Hours
Amenities and More
Ask the Community
Q:
Do they do solar water heater for the pool?
A:
I am not sure so my suggestion is email them and ask if they can service your solar water heater.
Stu G.2 years agoQ:
Do you provide regular maintenance? Do you know how much they charge?
A:
They do for us... every week!
Stephanie M.2 years ago 1 person found this helpful
Recommended Reviews
Overall rating
367 reviews
5 stars
4 stars
3 stars
2 stars
1 star
- Dennis K.San Jose, CA01Mar 8, 2024
My pool pump burnt out and needed a replacement.
Called and these guys were able to fit me in within a week and replace the pump with new pipes.
Excellent work, service and value.
I would highly recommend Freedom Pool Service.Helpful 1Thanks 1Love this 1Oh no 0 - Larry L.Cupertino, CA131710Mar 3, 2024
Freedom Pool has been awesome! I've used them to install a new pool heater as well as a few service calls. Usually Alan comes out and he's always super friendly and quick to figure out the problem and fix it. And the installation of the heater went great. These guys obviously try hard to provide good service and it shows.
I'll call them every time I need service! LarryHelpful 0Thanks 0Love this 0Oh no 0 - Jan 25, 2024
I recently had the pleasure of working with Freedom Pools, and I can't express enough how satisfied I am with their service. The team at Freedom Pools is not just a pool service provider; they are a group of individuals who genuinely care about their clients. From the moment I contacted them, their friendly and personable approach set the tone for a fantastic experience.
One of the standout qualities of Freedom Pools is their commitment to timeliness. They understand the importance of adhering to schedules, and I never had to worry about delays or inconveniences. This reliability made the entire process smooth and stress-free.
What truly sets Freedom Pools apart is their willingness to go the extra mile in customer service. No question was too small or too complex for them to address. They patiently answered all my inquiries, providing valuable insights and guidance. It's rare to find a company that not only excels in its technical services but also places a high value on customer education and satisfaction.
The friendliness and approachability of the team created a positive atmosphere throughout our interactions. It felt like working with a group of friends who happen to be experts in pool services. This personal touch made the entire experience enjoyable, and I felt confident that my pool was in capable hands.
In conclusion, I wholeheartedly recommend Freedom Pools to anyone in need of a reliable, friendly, and personable pool service. Their commitment to timeliness and dedication to customer satisfaction make them stand out in the industry. I am grateful for the exceptional service they provided and look forward to continuing a long-lasting relationship with this outstanding company.Helpful 0Thanks 0Love this 0Oh no 0 - Tom B.Los Gatos, CA173Jan 2, 2024
my Pentair controller was not working and I left a VM over New Years weekend! They came out before noon Jan 2 and traced the problem to the main panel then solved the problem based on a great depth of electrical knowledge.
I expected that once the problem was determined to be upstream from the pool equipment they would have told me to call an electrician. He persisted and solved the problem while educating me a bit about electrical codes and circuit breakers.
Especially these days, I appreciate outstanding and timelyservice and value! Thank you!Helpful 0Thanks 0Love this 0Oh no 0 - Conrad S.Milpitas, CA1931Apr 19, 2024
Great work installing my new pool pump to the existing system and automation. Really appreciated that they arrived when they said they would.
Helpful 0Thanks 0Love this 0Oh no 0 - Clazee P.Oakley, CA0103Mar 27, 2024
I just signed up with Freedom to service my brand new pool and so far they have been great. Very fast to respond and Nino was super polite and patient explaining things related to my pool. Looking forward to ongoing great service.
Helpful 0Thanks 0Love this 0Oh no 0 - Joe K.San Jose, CA04Mar 26, 2024
Quick service - fixed problem and communicated very well. I would recommend this company especially for problems with Pentair products
Helpful 0Thanks 0Love this 0Oh no 0 - Randy P.Los Altos, CA021Mar 13, 2024
I was one of the first customers when Drew started Freedom Pool Service 25+ years ago. I recently had to replace my pool heater and as usual I had a great experience. I was advised to go with a lower BTU output heater, more efficient, and smaller footprint. It was installed on time, the quality of install was top notch and interaction with the tech was A+. These guys are pro's! They have your interest at heart and will give you the time and detailed explanation of what they recommend and why. I would not use anyone else!! This is my third experience (new pump motor, new controller and now new heater).
Helpful 1Thanks 1Love this 1Oh no 0 - M B.San Mateo, CA0153Mar 8, 2024
We're so satisfied with the service from Freedom Pool Service. They are friendly, professional and have great communication. Would highly recommend!
Helpful 1Thanks 1Love this 1Oh no 0 - Dan S.San Jose, CA055Mar 15, 2024
Experienced service at a fair price.
Freedom pool service installed a new pool pump after my original (20 year old) pump failed. In this case considerable reconfiguration of the piping was required to complete the installation. Given the effort required I felt that the cost was quite reasonable. Also the cost of the pump itself seemed fair based on my online research. Finally the experience and aptitude of the technician was obvious as he worked through the installation challenges. Overall I am pleased with the experience and happy with the pump performance so far. Lastly, because Freedom is a service representative of the pump manufacturer they will directly respond if any service repairs are required within the full three year warranty period. Oh, and as a final benefit this new pump is much quieter and much more efficient than my original pool pump. Very satisfied.Helpful 1Thanks 1Love this 1Oh no 0