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Categories: Hotels, American (Traditional) [Edit]
10600 E Crescent Moon Dr
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Worked here for a couple of different weddings - a very beautiful setting. Photos are on our website at http://www.ArchRentals... - the New England Wedding Chuppah / Canopy.
Tonica Swan
Artistic Arch & Chuppah Rentals
by Arc de Belle
(623) 703-0999
My husband and I stayed here for a little stay-cation 2 weeks ago. We had a suite and they upgraded us to one with a plunge pool! YAY!
I really loved the hotel grounds, it was almost like a little town. Our suite was a little smaller than I expected and showing a little wear and tear but still very nice. We had a view of the mountains and the pool area. I really liked the outdoor area, there was even a telescope! They charge for Internet service, which I was surprised since we've been to other 4-5 stars hotels were is free.Heck, we've been to 2 stars and it was free!
The pool area was well maintained and the staff prompt and courteous.
I was disappointed with the food offerings at the pool, room service and Crescent Moon:( It was uninspiring, the (old,I guess) menu on their website was much better. That being said, I ordered the house made s'mores and they were gooooood!!
I went to the spa and while the massage was amazing, their facilities are very basic and small. The waiting room was full and half the women were standing and the locker area is a bit cramped.
Staff was great and helpful, they deserved 5 stars!
I'm just writing about the BAR, because that's where we stop on a Date Night, after dining somewhere else.
The Bartenders ARE drink NERDS! But you need to read that in a good way. They know what tastes good with everything, and the management knows it, because the 'tenders actually create drinks for the menu. More importantly, they tend to the customers, and engage them in their fancy, which makes it a more enjoyable experience...they are a fixture on our drive back to horse-country:)
People thought this was:
Beautiful resort with excellent service and amenities...
I'm typing this review as I'm sitting outside on the patio of our casita after a fantastic night's sleep in a comfy bed and room service breakfast. I know... tough life, right?
While the resort is a bit much on the southwestern decor, and it's really spread out, it's situated right next to Pinnacle Peak and it is quiet and gorgeous with fantastic customer service. But - you'll pay for it! We treated ourselves to a night here and we're balancing it out with a night of camping tonight. Quite the contrast, i know. Next time I'd do it in reverse order. Either way, it's a treat!
If you are looking to get away and just want to stay on site at the resort, this is a fantastic option. Fun bar, beautiful sites for outdoor weddings, big ballrooms, nice rooms, etc... it's close to Greasewood Flat, but that's about it!
We're off to spend some time at the pool now - I may try to stop in for a quick workout in the fitness center on my way there. 4.5 stars for my experience here so far - a wonderful option for a vacation or staycation depending on where you're coming from. Enjoy!
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After spending the afternoon at the fitness center, pool, and spa, I have to give Four Seasons a full five stars. Overly friendly staff and amenities, I don't know what I was thinking before... ;)
People thought this was:
Beautiful..
Customer service was excellent, they all take pride in what they do.
The rooms were decorated nicely and the view out of my window was incredible. All the food I tasted from the breakfast buffet to the lunch was very good.
I wish I could have given it 5 stars but one day the cable wasnt working and to use the internet/wireless the cost was12 bucks a day..Payin all that money it should be free.
BTW, pool is warm and open 24 hours. Bad idea closing the bar, taking a dip and afterwards waking up for an all day meeting..
fuggin HURTS!!
People thought this was:
I have never stayed here but have eaten in the Non-formal restaurant. Food is expensive for the size of the meal. Typical resort hotel type quality. Menu selection is limited. Portions are fair. Ambiance is very nice with Pinnacle Peak and Troon views. A nice lunch in Winter months could be walked off at the Pinnacle Peak trail which you can walk to from the resort.
People thought this was:
Wow, talk about customer service. Everyone here from the bellman to the wait staff, to the front desk were all so nice. People were constantly checking on me to see if I was happy with the service and if I needed anything else.
I'm usually not fond of the desert because I love the ocean, but this is one of those places I would definitely like to go to if I were to go to the desert. The casitas are cute and comforting. Everything has the southwest feel from the interior designs to the food. I was fortunate to be here on a beautiful clear and cool day. The skies were blue and the temperature was in about the mid 70s. Each of the casitas has their own fireplace and a patio deck. Some have pool views or mountain views. A few people I knew were climing pinnacle peak during the day, so if you're up for some good workout, you can ask the concierge for directions.
From the bar area near the lobby, you can see a view of Scottsdale and Pinnacle Peak. I highly recommend hanging out here near sunset...it's romantic.
Four Seasons resorts, in general, are five star kinds of establishments. I, on the other hand, am not a rockstar who can always throw down the moolah to frequent said five star establishments. That being said, my best friend and I dropped by the bar on a Saturday night and enjoyed, well, let's just say NUMEROUS, chocotinis.
We sat out on the patio and enjoyed the beautiful view of the Phoenix skyline twinkling in the distance. The hotel staff were friendly, courteous and attentive. Magically appearing when needed and otherwise invisible when not. When the temperature started to cool down and we said we would like to remain outside, our waiter brought us a couple of comfy blankets to keep us warm.
My friend had her wedding here in 2005 (and it was nothing short of perfect), and she comes by at least once a month for dinner or drinks. Given the level of service I have seen the times I have been with her, it is easy to see why.
People thought this was:
I hate to be the bearer of bad news but I had a horrible experience here. We stayed in one of the 2 bedroom suites/casitas and our keys were deactivated 6 times. The walk to the front desk was long and hot every one of those 6 times (especially after spending the day at the pool and being stuck outside because the cards don't work). Yes - the suite was nice, the outdoor showers were lovely, comfy beds, nice bathrooms, blah blah blah. The service was terrible. I got a mani-pedi and massage at the spa and despite the fact that I told the masseuse 3 times that the room was freezing, I never actually warmed up. Not what you'd expect for a Four Seasons spa treatment.
Food was ok so we ended up just getting room service for most meals. I love Scottsdale but will NOT be staying at the Four Seasons next time.
People thought this was:
O.k., so perhaps I'm a bit biased (former employee of Four Seasons), as I was able to stay here for completely free and they were trying to woo me into moving to Scottsdale, but, seriously, if I had been a paying customer, I would still be coming away with the same rating.
I could tick off all of the plusses (staff, service, setting, amenities, fireplace, porch, lanterns, restaurants) but I expect all these things. It's the little details that make me happy, and the litmus test for good service is normally how they treat me when I invariably end up on the phone to room service at 2 a.m.
"I'd like a big strawberry milkshake, pita chips and an Elvis movie!"
Za, Za, ZA!!!!
The stawberry milkshake was remarkably fresh considering it had to transported from the kitchen on a cart through the 95 degree night, and the pita chips weren't some stale bagged ones, they were fresh and hot and salty and hit the spot.
(The Elvis movie was "Spinout". A personal favorite.)
That wasn't the only time that the staff seriously impressed me. I mentioned to a manager that I wasn't so used to seeing so many stars in the sky and that night, the turndown attendant had placed a star map on my bed. That takes AMAZING communication between all levels of the staff. They knocked my socks off!
I wasn't a big fan of all the construction (and the piece of blue painters tape left on my wall is small but very noticeable and should not have been left on my wall for three days!) and the pool staff was a little forgetful, everything else may have easily made up for these, but it would've been better not to encounter them at all.
Hint: Head to this place mid-summer. Rates are slashed, the place is empty, the heat is easily manageable if you don't go traipsing about mid-day, and sitting by the pool late-night in 90 degree heat under the largest, brightest, most hearbreaking moon I've ever seen is more than enough of a reason to get me to return to visit Arizona.
(...but definitely not enough to ever get me to LIVE there.)
People thought this was:
I enjoyed the Four Season Resort Scottsdale.
Service is good, rooms are comfortable, beds are addictive and they have washers and dryers that you can wash your clothes for free around the complex.
Yes, walking from the main buidling to your rooms can be a hike in the hot sun, but they do have golf cart driving around to pick-up guest along the way.
The hotel restaurant was excellent. Breakfast and dinner pleasant. Service was certainly attentive and prompt. Food was consistent.
If one's going to be stuck in Scottsdale, might as plant yourself at the Four Seasons. It's a horrible sacrifice, but someone has to.
People thought this was:
I have stayed here extensively on business so I know this place very well. Typical excellent 4 seasons service, very beautiful grounds, nice spa and pool area.
He are the negatives to consider... Can be very spendy in season. The basic rooms don't have much of a view and some are dark with small decks (you may want this in the summer). Place seems to always be changing or under going construction. Large adult pool area was "closed for maintenance" for example on my last stay. New restaurant, Tallavera (?sp), is better than the Acacia but is expensive (very). Rooms have been redone recently and are now less "Santa Fe like" as others have complained about. However, I am not sure I am crazy about the "new look" but that is a taste issue. Also it is a little remote, not as far out as the Boulders but still a drive into Phoenix. Probably 50 minutes to airport in light traffic.
I thought my 100th review here on Yelp should be somewhere special so I chose this amazing place. If you have a chance to escape to far North Scottsdale and stay at the Fours Seasons at Troon North, then take advantage of that chance. We spent an evening escaping the summer heat a bit because it is high enough in elevation to get cooler nights. We enjoyed a couples massage which was incredible. Then, we ate some appetizers and drank $13 margaritas at the pool bar. But hell, who cares about the price of the margarita when you are enjoying yourself so darn much?
Our casita was lovely and felt very private, even though we did have neighbors. The view of the grounds was pretty although the city views from other parts of the resort are just fantastic. We ate dinner at their fine dining restaurant, Acacia, and enjoyed drinks on the patio after dinner. The service was top notch at the entire resort from the sweet tea that greets you in the lobby at check-in to the spa, pool bar, and fine dining experience...all were outstanding. This was a memorable 24 hour escape for us, but I would love to hole up at this Four Seasons for a lot longer.
People thought this was:
The Four Seasons Resort is very nice, but it's a little too, how should I say...southwestern for me?
They really went crazy with the southwestern motif. Everything has a very desert-y feel, from the lobby to the pool to your room. Not to mention the surroundings are the Arizona desert in all its glory.
Maybe it's because I'm a native to AZ that I've grown so tired of those dancing kokopelli's and the color turquoise, but I'd much rather go to a hotel that stays away from desert decor.
Other than that, the service is great, the food is great, the drinks are great (and pricey!) and it's a nice retreat if you feel like pampering yourself.
People thought this was:
I spent a long weekend at the Four Seasons Troon North with my boyfriend to celebrate his birthday. The service is impeccable, which is what your would expect from the FS. They perfectly orchestrated a surprised delivery of champagne and choc covered strawberries to our suite for my bf's bday while we were lounging at the spa.
What I think was most unexpected was the hotel itself. It was very understated, and as Shannon W. points out, very southwestern. I was a little shocked at first, but then I came to appreciate how the buildings blend in with the environment and how the setting reflects the Arizona desert. By the end of our stay, I was really glad that the place wasn't tricked out in full FS glam.
We stayed in a suite with fireplace(s) and a plunge pool. The rooms were huge...2 bath, large living room w/desk area, large bedroom, wrap around outdoor deck that included sitting areas, plunge pool, fireplace and garden shower. We loved that each of the main rooms had ceiling fans and the living area had a gas fireplace. Our room had just been redone (so, we could smell the glue from the wood floors still) and from the construction around us, I think they are remodeling still.
We ran into a few problems, but they were addressed immediately. And, Acacia was closed due to remodeling, but Crescent Moon was great and carries an extended menu during the remodeling.
The pools were nice, but again, not so decadent and the adult only pool could have used some skimming. However, I am not complaining b/c I enjoyed my stay immensely and the grounds were beautiful. Being able to get a chair by the pool w/o having to stake it out is a blessing in itself. And, the pool attendants bring by all sorts of treats while you lounge...from frozen grapes to tiny cups of smoothies. Yum!
And, finally, the spa was lovely. The therapists are wonderful...at least the 3 different people we encountered...perhaps its the laid back lifestyle of the Arizonians, but it really adds something special and soothing to the treatment. It was wonderful to have some alone time in the sauna and steam rooms...when does that ever happen at a big resort?
All in all a wonderful and relaxing weekend.
People thought this was:
absolutely fantastic. service is what makes or breaks a 4 star hotel and I must say the 4 seasons at troon north definitely made it. everywhere you go, you are greeted and made to feel very welcomed. the resort itself is pretty southwestern, however it adds to the feel and makes for a great vacation spot for those who live in big cities.
definitely recommend it if you are looking for a getaway to the desert.
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