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Four Points by Sheraton Pleasanton
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5115 Hopyard Rd
(between Gibraltar Dr & Owens Dr)
Pleasanton, CA 94588
(925) 460-8800
(between Gibraltar Dr & Owens Dr)
Pleasanton, CA 94588
(925) 460-8800
Biggest Year End Sale Book by 11-10
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16 reviews for Four Points by Sheraton Pleasanton
Stayed a night - betting that the Sheraton name would mean the cheap price wouldn't turn out to be a bad thing. And really, that was the case, this was a pleasant stay.
Rooms were clean, modern, quiet. Motel layout to facility, meaning the rooms are grouped together in different buildings - you park nearest your room. Staff were fine.
Recommended for folks on the go who just need the room for resting their heads.
Three stars for the scattered buildings. No elevators. OMG! I had to drag my suitcase up the stairs.It was a long stairs. WTH? Aaagh! No robe and the front desk is too casual for my taste.
It was clean enough to say it's okay to stay here again. Not so bad.
My girlfriend and I stayed here one Sunday afternoon when trying to get home from Donner Ridge to watch the Superbowl.
Overall, we were happy with the hotel, for the same price as getting a room at a Best Western we thought our room at the Four Points Sheraton was a good choice. The room was clean, quiet and a decent size. The queen bed was comfortable, because we had some perishables they offered to put a refrigerator in our room, no microwave was provided..
The biggest surprise for us was the free bottle water, can soda, free WIFI and the 1:00pm check out. We would definitely stay here again, we found Four Points Sheraton on Hotwire but the advice one reviewer provided here (see below) would be the way to go if you plan on staying here, we could have saved about $30.
We stayed here one night prior to my husband participating in a local triathlon. In the future, if we do another overnight stay, I'd rather try my chances at another hotel.
The rooms are actually a decent size but if you care about the bed, our bed was on the lumpy side and the pillows were awful. The sheets were rough and scratchy. I've been spoiled by Hampton Inn (and of course, no free breakfast either)! And, although we were okay with being on the second floor with only stair access, what decent hotel doesn't have elevator access these days???
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fairly inexpensive stay...at $eighty-two total per night....special rate....rooms spreaded and circling pool courtyard....low-rise structures with semi-resort feel....nothing fancy, but nothing bad...rooms clean and pricing low....standard tv, internet and room service accommodations...service staff bit lacking and some requests forgotten....but, only main gripe being room wall a/c...rumble and blow in the night....atleast bedding acceptable and sleep well...
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This is an update to my earlier Four Points review.
Another Yelper suggested putting in $50 and 3-Stars in Priceline and you would get Four Points about half the time for this area. That hasn't been my experience. I've tried five times and have received the Courtyard and Marriott in San Ramon, and the Marriott Pleasanton. With this success I tried $45 and got the Residence Inn Pleasanton, and finally the Four Points Pleasanton. I wasn't hot on the Residence Inn, and continue to like Four Points.
For the price, any of the above will save you money and you'll likely be happy. Try it.
1 Previous Review: Show all »
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2/16/2009
Very decent in a surprising way. Buildings look a bit tired from the outside, but inside the rooms… Read more »
I give this place four stars in the context of the hotel class it is. Older property, but nicely kept and non-hotel feel as grounds have open landscape, water feature fountain and pool surrounded by grass and trees. Lots of parking close to rooms. Nice well appointed rooms with comfortable bed, nice hot water, good AC, curved shower rod, free Internet. The surprise is the Faz restaurant and bar. Very nice, quiet, decent wines, excellent high end liquor selection. I got great deal $47.00 on Priceline. I consider this a real sleeper of a hotel and will definitely go back. I would easily pay more to stay here. Totally satisfied as with most Sheraton properties.
We stayed here 4 months ago when we came to the bay area from the midwest to go apartment scouting. The location is convenient near the border of pleasanton and dublin. This is one of few hotels that I have been to where you have a mini balcony and 2 chairs with a little table to top it off. The overall amenities are average for a hotel that runs in this price range with the exception of no bell hop to take your bags. It's directly connected to a restaurant Faz which wasn't bad. We tried to get room service and had issues with the hotel providing us with a menu so we went down to the restaurant to order. The bed we had was fairly nice. Not too firm, but not squeaky like those cheap motels that have been broken in years ago. Our room may have been a suite because it was definitely NOT the $49 a night someone else mentioned. I think it was like $130 or 150 or something.
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I personally like this hotel. Whenever I lay my head down on their pillows, I'm in a heavenly place. It has the old Spanish world style lobby but from what I understand is getting remodeled soon. Their garden is absolutely relaxing. Staff is always friendly.
I book many meetings here for my boss and always have our out of town guests stay at this hotel. I get many compliments on their rooms and plush beds.
All in all, great hotel, great service, great ambiance and great rooms.
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If you bid $40 on http://priceline.com for a 2.5 star hotel in pleasanton...you will usually get this hotel, and they rate it 3 stars. I have probably stayed here 100 times in the last five years and I think it is a great hotel. Its remodeled almost every year so its not skanky at all. Get room service from FAZ restaurant and enjoy the35 inch hi-def tv in every room...life is good. If you come here for your wedding..you will end up divorced, because this is a businessman's hotel, not a romantic hotel...your new wife will hate you later for being cheap:)
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After several great stays I can give this particular Four Points a solid four stars (one for each point?). Fast check-in, spotless rooms, extremely comfy beds, and very quiet if you request a room at the back. Best of all, you can frequently get a rate below fifty bucks a night on Priceline. Request a 3-star hotel in the Pleasanton area and you will usually get either this hotel, or the Marriott in San Ramon. I wouldn't pay the full rack rate (around $150) but for $50 or less you can't beat the Four Points.
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We enjoyed this hotel, and for the price ($49/night), you can't beat it. Our room was quiet and fairly comfortable, though the bed was a little harder than we like. The grounds were beautiful and we enjoyed the pool. We did not try the restaurant, because there were so many other dining options close by. We'll stay again if the opportunity arises!
I went to a wedding there a month ago and it seemed they had no idea what to do. The quality of the hotel is fine but, considering they have weddings every weekend throughout the summer one would think that they would know how to treat the groom, bride, and their guests. Watch you bar bill with this place, they were charging guests for drinks that were already paid for.
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Interesting place. Where to begin...?
First (huge) mistake: "Four Points by Sheraton Pleasanton" is a *completely* different place than the "Sheraton Pleasanton" (where our wedding party was staying). I'd take full credit for being dumb about making this error, but talking with their staff (and others in the wedding party) the mistake happens *A LOT*. Study the "Starwood Hotels" corporate hierarchy before attempting to book a room on their website - they have a LOT of screwy hotel names- (WTF is a "Four Points"?!?)
Ok, we didn't catch it was the wrong Sheraton Pleasanton until the day before, and they wanted $50 bucks to let us out of the room. Screw it - the hotels are only a few miles from each other, they confirmed we'll absolutely have a quiet room, and this is (allegedly) a 3-star hotel. We'll endure.....
We settled in, dressed up, went to the wedding and came back about 10:30 exhausted and ready to sleep. Above our room I noticed a wide-open curtain and lots of movement. UH-OH.
In the room, this translated into "thump, thump, thump-thump, padunk, kachunk.." over and over for the next 15 minutes. I called front desk, and heard "oh, are they still at it? We've been over there a couple times already, we'll send someone again...." About 11:15PM, called again, again promised security would "check".. Got the additional information of: "it's 12 young girls and a couple drunk adults watching them. they didn't tell us they had planned a slumber party." I'm no hotel manager, but if you've already been over there a *couple* times and know this - WTF are you forcing your GUESTS to come back to their (allegedly) "quiet" room and inform you AGAIN about the teen party going on RIGHT ABOVE THEIR HEADS at nearly MIDNIGHT? HOW LOW ARE YOUR STANDARDS TO BELIEVE THIS IS ACCEPTABLE?
Well, funny I would ask this.... Turns out that in the process of *two* trips to the lobby (they promised to send keys, but never showed up) to just move to another room (this one only had the wrong number of beds) then another room (reeking like a smoking den and not even deodorized), I also got to enjoy the hip-hop tunes of the hosted wedding banging throughout the garden complex. The manager told me not worry - they'd be finishing up at midnight. *MIDNIGHT*? WTF??? What's Starwood's target audience for their hotels- people who sleep from 2AM-8AM, and enjoy ghetto rap until midnight wafting into their sleeping quarters?
This is a motel made up of several small buildings around a garden/pool environment - how braindead/greedy do you need to be to allow LOUD thumping bass-heavy music to be played through an open door into a courtyard complex until the BEGINNING OF THE FOLLOWING DAY? If this were a residential area I'd be able to call the cops for the noise after 10PM, but apparently this is just a place you spend $100/night to watch TV or something. Of course, many in that wedding party were running around and screaming drunk in the hallways of the various buildings, and jamming the doors open to help facilitate their ability to wreck people's sleep.
We ended up back in our original room after seeing the bad replacement rooms we were offered (they called them "upgrades" ...yeeks, I like to breathe too!). By this time (about 12:15AM) they had apparently kicked out the slumber kids and drunks above us, the wedding party had finally quieted down, and things seemed quiet enough to trust the room. We headed to bed soon thereafter.
In the morning, I assumed this hotel would have at least a crappy continental breakfast or something to wake up our stomach acid so we could recover from the stunted sleep and get over the Sheraton Pleasanton to eat breakfast with the rest of our wedding party. HAH! This "3 star" hotel had exactly coffee, decaf coffee, and water for tea. AND- they were in those tiny small pots that constantly run out. (The coffee itself wasn't too bad). Turns out, the friends that stayed at the "Sheraton Pleasanton" got a FULL f'ing breakfast WITH chef-made OMELETTES!! What a joke.
The "heated pool" would maybe be considered "heated" if this place was located in Alaska - but ambient air temperature in Pleasanton didn't offer much contrast to the pool temp. They post closing hours of 11PM, but *actually* close the pool at 10PM - guess they don't want those rowdy pool-goers interfering with the calming sounds of Mr. FiftyCent and Mr. SnoopDoggy blaring from the conference center beside the pool area until midnight.
Edit: Upper management has indicated to me that they are taking steps to address at least some of my complaints. They told me that our experience "was an exception and definitely not the rule." I've added in a star because they responded very kindly - but it took well over a week to hear anything - only a copy of the pending review seemed to get action. I'm leaving up much of my original review as a warning, hopefully future customers will indicate much better experience with this hotel.
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For a budget hotel (typically $60/night on weekends), it's pretty attractive, with nice, landscaped grounds. Rooms are plain, but comfortable, particularly compared to a Motel 6 or Super 8 or Days Inn or Ramada. Free computer terminal in the lobby, and free coffee all day.
Worlds worst gym in a reasonable-quality hotel. Fortunately, they realize this and offer discounts to a gym across the street. $6/visit. This isn't a great gym either - for a standalone - but it satisfies my exercise jones.
My experience at the Four Points was actually quite pleasant. We booked two adjoining rooms with a party of girls heading to Aura (damnit it was a friends bday and I didn't choose it). The rooms were really nice and we paid $70 on a Saturday nite. Apparently one of the girls had a hook up at Aura so we said we were going there and it was discounted. I called and the going rate was 95-105. We got a deluxe two double with a "garden view" So, got ready, partied, came back, slept, woke up and saw the prettiest garden outside. Our room had a balcony overlooking a beautiful garden that seemed to be sparkling in the morning. I wish I had time to hang out and walk along the little path. Although my time here was short, it was very pleasant (in PLEASANTon) so I give it 4 stars. If I need a place to stay out there, I will def be back. Oh! The shampoos and toiletries were sooo nice and a free bottle of water! The 35 inch flatscreen in the room wasn't bad either. Overall, pretty cool, wish I had more time to enjoy the amenities.
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