Flynn Center For the Performing Arts

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• Flynn Center For the Performing Arts

  Review from Joe O.

  

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  • Joe O.

  Seattle, WA

  

  3/10/2007

  if you get a chance to see a show here check it out.  place is fantastic.

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• Flynn Center For the Performing Arts

  Review from Helen L.

  

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  • Helen L.

  Williston, VT

  

  9/10/2011

  The Flynn brings some incredible acts to Burlington, no one will deny that. The building itself is lovely, but that's where the compliments stop. Tickets are super overpriced, especially for an organization claiming to be nonprofit, and especially considering that unless you are a member, you will be getting terrible seats because the members get to buy first, months in advance. Their system of selling tickets is antiquated and frustrating, I can only imagine more so for their members who must fill out paper order forms to get their member discounted early tickets. For the rest of us, there is the option to buy online with exorbitant fees or attempt to call or go to the box office, where the very sweet but untrained box office staff will be completely confused by any interaction that is not extremely straight forward. You will not be able to get folks on the phone in a timely fashion, ever, and when you do, the answer that person gives you is in all likelihood, dead wrong. Their website is atrocious and flashy and difficult to navigate. It is becoming increasingly difficult for local theater to to try and do shows with them because of the expense. I would guess that this huge money suck comes largely from the worst kinds of inefficiency and the reliance on thinking they don't have to try because of the intrinsic value of arts. I, for one, will take my money elsewhere.

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  Comment from Leigh C. of Flynn Center For the Performing Arts 9/26/2011    « Hide

  

  Thanks for the feedback, Helen. We do want to address some… More »

  Thanks for the feedback, Helen. We do want to address some of your concerns. Like most performing arts centers, we have an early purchasing subscription period, where people (members and non-members) can purchase tickets early at a discount. The member period lasts for three weeks, and then the general public can purchase. Tickets can be purchased during the subscription period via season brochure (paper) or online. We do not fill orders at the window or on the phone during this period, because the quantity of tickets being purchased would mean long wait lines. It's very, very rare that tickets sell out during the members-only (or general public) subscription period. In addition, this year we changed the way we scale the house so that we can offer lower-priced seats for every performance -- now, tickets start at $15 for most performances ($25 for Broadway and more expensive performances), and these tickets do not go on sale until after the member early-buying period is over and tickets are on sale to the general public. Again, thank you for your comments, and we do hope that you'll reconsider coming to the Flynn.

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