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Fairmont Scottsdale
Rating Details »
7575 E Princess Dr
Scottsdale, AZ 85255
(480) 585-4848
Scottsdale, AZ 85255
(480) 585-4848
- Price Range:
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$$$$
31 reviews for Fairmont Scottsdale
Gorgeous property and such friendly staff, from the bell hop to the front desk and housekeeping, I enjoyed my stay to the fullest.
I was attending a Halloween event this past weekend and booked a room to alleviate any hassle of getting home.
The decor of the rooms were beautiful, modern and classy. The novelty of having a phone in the the bathroom was just comical to me, but nice touch. And the view I woke up to was amazing. Overlooking the pool, and palm trees and in the distance were the mountains.
I wish I would have had the opportunity to experience more of the amenities the property had to offer but can definitely say, though I literally live right down the street, I will be back.
Consider this a 4.5 star review... only reason I'm not giving it five stars is because then what would I rate a hotel like the Phonecian?!
I just arrived back from a week in Arizona last night. Let me just say I had a blast and would move there in a minute. Now onto my review... we stayed here because my parents were meeting us out there and they wanted to be close to the TPC Champion golf course. Generally we are more likely to stay at the Phonecian but couldn't refuse the ridiculous rate of $99-$139/night per room.
The resort is HUGE... literally took me ten minutes at least to walk from our room to my parents room. The rooms are very nice, modern and comfortable. We had a king size bed that was fabulous with a spacious bathroom, large balcony, walk in closet and separate sitting area with a desk and couch.
There is a complimentary fitness center for hotel guests that is OK. Has three older elipticals, three treadmills, one bike and older fitness equipment.
The Willow Stream Spa is worldclass (see my separate review). I definitely recomend it.
There are several restaurants and shops on site which makes it easy never to leave the resort. Bourbon Steak is here which we did not go to because I live right across the street from the one here in DC.
The only drawback is that they don't have free wifi in the guestrooms. Note- for Presidents Club memebers you can access free wifi in the business center.
Overall we had a fabulous time and I look forward to returning to the Fairmont.
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We went back and upgraded to a Suite in the Fairmont Gold section. OMG! What incredible service and such a bargain. For the upgrade, you get a really nice room with 2 flatscreens, awesome concierge service, a private lounge area with free breakfast and afternoon "high tea-type snacks"; and, access to their 44,000 sq foot Willow Stream Spa.
I WILL go back to this property as the Gold section is basically a Hotel within a Hotel and the quality is as good as any of the best Fairmonts!
1 Previous Review: Show all »
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6/24/2009
Maybe the Santa Monica Fairmont Miramar spoiled me, but I wasn't blown away with this property.… Read more »
The fiance surprised me for a weekend getaway to celebrate our engagement a few days after he proposed :). This place is amazing! They drive you around in golf carts (although you can walk the resort in about 5 minutes). There's an amazing spa and fitness center (we took a morning yoga class, got a couples massage, and used the spa facilities). They have so many different pools (even semi-private ones near each section of rooms). Would def go back!
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So maybe it is the off season or they think they do not have to care. Did not find the same place as described by others here.
The staff in general was inattentive. At the outdoor bar we asked twice to order drinks, then asked for a menu. 40 minutes later I asked the bar tender if he could check with us and get a food order. His reply was to go ask someone else I did not have to ask him and he walked away. Then came around with a major attitude to get a food order. In the mean time someone had thrown an olive or something at him, I think they were trying to get his attention to order a drink.
The next night we went to one of the restaraunts on the property and it seemed as if we were doing them a favor by coming by to eat. Someone else noted that the place was almost empty and was wondering why they were told it would be 20-30 minutes. She told them the tables are reserved for people who "could" make reservations.
Didn't bother to wait, went out somewhere off property.
Most interesting also was to $2per person per day maid service charge! Which I was told was part of the Group rate which is contracted. I doubt the housekeeping people ever see this money. While in the scope of things it is not alot, yet this takes money from what are probably the lowest paid people at the place. Many people may not tip on top of a maid service fee, I wonder if there will be a fee for cleaning you sheets and towels when you stay more than 2 or 3 days.
I was not very impressed with the overall experience.
Stayed here this past weekend. Beauftiful resort. The Casita suites are wonderful!! 850 square feet and can sleep up to 6 people. There's a shower plus a tub and two sinks. You can request for a small fridge to in the room as well. Anything you need, you can call and they'll bring to you. It's awesome! And everyone is soo friendly. The casita suites have a pool in the area so that you don't have to venture over to the main pool that is crowded. There's nice plush little sofas that you can lay out and relax in.
My one knock, is I wish they had free internet. Shoot, if you're paying so much already, why not just throw it in. It's $15 a day for internet. Boo!
You really don't have to leave the resort as there is enough to do if you really are trying to get away from everything and the intention is to do nothing. However, if you want to leave to resort the Fairmont is in a great location and it's pretty easy to get anywhere from here.
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The service is spectacular, grounds are great, but the rooms in the main hotel are so devastatingly outdated it makes me want to cry.
I can't imagine paying the same money to stay here over the Phoenician.
Overall a big hit, but it's in the shadow of a giant.
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I can think of a lot worse ways to spend three nights than lounging around The Fairmont.
Just a 2 hour flight from the Bay Area you feel like you are thousands of miles and a hundred years away from reality. The resort is completely self contained with the TPC golf course and a world class spa right on site. Believe it or not, I skipped on golf and spent a late morning with my wife getting a full body massage. Life is rough isn't it? Now I admit, I am not the "spa kinda guy", so I am not the best judge but I can tell you I did enjoy my time and walked out feeling much better than when I first arrived.
If you are in the mood for some fine dining you can check out a Michael Mina steak house. We did not have the opportunity to check it out, but I did get a glimpse of the fries. YES! Definitely next time.
The rooms are spacious and include a comfortable bed and extra large bathroom. You will not feel claustrophobic here.
The service is stellar but not in your face. We'll without question be back.
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Stayed here on New Years Eve and it was awesome!
Believe or it not I got a room here for $79 using Hotwire. Having used Hotwire before, I have learned that many hotels tend to put their Hotwire and Priceline guests in the not so nice rooms, however Fairmont gave us a huge room with a really private balcony.
The pool is fabulous with really comfy lounge chairs. The grounds are beautiful, staff is really friendly, fitness center is huge, all around it is a great experience!
For our NYE celebration we went to Stone Rose Lounge in the Fairmont and it is a really fun and classy bar that I would recommend as well!
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you don't really need me to yelp about this place...but i will anyway. great all-in-one inclusive resort, lovely, & a great deal!
the perfect relaxing retreat after 3 days of road trips, desert, & dust. what's great about the fairmont princess is it has everything you need:
-love the multi-fur rug in the lobby! lita @ the front desk was really great & covered all of our needs & questions extremely well.
-they drive u to ur room in a golf cart, & the guy who took us was really cool, opened the drapes, turned on relaxing music, & really set the mood to enhance the room's atmosphere.
-a great, modern, clean, beautiful room with a spacious hallway, awesome bathroom, & lovely patio. we were facing the lagoon but shaded by trees with purple flowers! felt very comfortable & at home.
-the only gross thing was that the pillows on our bed had an awful stench. it took over an hour for housekeeping to bring new ones, & betty who answered the phone @ housekeeping was really really rude. bummer.
-lovely grounds to walk around: the lagoon, fountains, spacious areas to walk, & lovely saguaros & landscaping that set a beautiful background for ur adventures.
-great food!!! we loved the grill @ the golf course. food was deeeelicious (get everything!!! sonoma free range half chicken mmmmm, scallops, fried green tomatoes), really nice & comfortable decor, ok service (hostess was really rude). i enjoyed the food more than at michael mina's bourbon steak house: the steak was not that great (note: the steaks are humongous, so i'd split them), the service is a little fake (except the sweet manager who paid us a personal visit & seemed very sincere), but the soy-glazed shiitake sides & free duck fat fries were yummmm!!! however, @ bourbon steak everything is really fatty, buttery, & noticeably so.
-great selection of pools with an assortment of seating, hammocks, & lounging areas. love the sonoran splash; the water slides provided an extra level of fun, & the shallow area was so pleasant.
i think the only hotels better than this are the royal palms, phoenician, & camelback inn?? not sure, but i'd love to try one of the others next time! otherwise, we got a great deal here @ the fairmont for $120 on http://hotels.com :)))
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I'm conflicted on this review. The grounds are lovely. The room remodel was phenomenal and the new rooms are how I'd like my room at home to look. If you're having a meeting here, the catering is absolutely outstanding - some of the best hotel food I've ever had and that's saying something. If I could find a great rate I would happily snag a casita for myself and some girlfriends and hang out over at the secret little casita pool (hmmm, no cocktail service though, wait. . . ).
I've just had some service issues. People are nice, yes, helpful and friendly. But some requests I made went ignored. Some of the staff didn't read their service orders very carefully. I was eaten alive by something while I slept (they're pet friendly; a flea perhaps?). Areas where they could've excelled to better a situation were flubbed (moving me from a lovely, light filled room to a dark, lonely one? Fail).
I already have another meeting booked here so I'll be back, but I'm really sort of nervous about it. This is another situation where if I was on vacation, I'd be okay with this spot as a lovely, relaxing destination, but as a meeting planner, I'm nervous that they'll screw it up and make me look bad. Hopefully everyone will be distracted by the awesome food.
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Superluxurious and well run five star resort. Quiet but there is plenty to do--and great golf. A good choice for a weekend getaway--especially in the summer.
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My family recently came to visit so we rented a room to play for the day... we heard about the slide and the pools. You have to know that this hotel is a little older but this makes the rooms a little bigger than most. For the most part the hotel resembles an old spanish hacienda where the pool was placed in the dungeon....it was a little weird getting to it.
But otherwise the hotel grounds and service were pleasant and the stay was enjoyable.
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I was a true fan of the Phoenecian Hotel, that is until we stayed here last weekend! Story: My travel agent calls me and breaks the news that the Phoenecian is completely committed for our requested dates. He says he's booked us at the Four Seasons Hotel in Scottsdale (something about a great rate and a room credit). So, I call a friend who travels to the Phoenix area often for business and tell him about my situation, at which point he tells me to avoid the Four Seasons (something about it being an older property with little amenities and some type of bad situation he once had with the front desk; granted, I wasn't there, but he is a friend and I'm definitely taking him at his word)... So, here I am, calling the travel agent back, who is at this point, a bit frustrated with me - asking me why on god's green earth, I would turn down the Four Seasons...
So, I do some research and come across some reviews and props up for the Fairmont. I ask the agent to confirm a reservation, and he does.
So, we get there... first observation: far from everything else (nice for me, since I needed some air and distraction) and a rather sprawling property (to be fair, a lot of the resorts/hotels out in Phoenix have this benefit of space). Second observation: I'm tired, hungry (connecting flights) and want to shower. Well, the second observation was only going to stay an observation, as our room was not ready as of yet. However, we plopped near the pool, ordered some drinks and food and within a couple of hours (by 4 pm), our room was ready!
Third observation and most important observation - COMPLETE COMMITMENT TO SERVICE. I have never had such wonderful service in a hotel before. Having joined their President's Club (free, just do it online) mainly for the benefits of free internet access, it appears that other perks (like the possibility of an upgrade in room) are also available. Not sure what prompted our upgrade, but I suppose the President's Club is a good way of starting to ensure some extra perks, right?
When we get to our room, we realize we've been moved to the villas (I believe it's called the Fairmont Gold area), where there is a private lounge w/concierge service. Complimentary continental breakfast is included (think cereals, pastry, fruit, juice, coffee, tea, cheese, and three types of hot items every morning), snacks and apps are set up every evening at 5:00 p.m. (w/honor bar of a good selection of top shelf liquor (cheaper than room bar), desserts/sweets are set up at 9:00 p.m. every evening... no starving here.
So, finally we enter our room and see that it is spectacular - large king bed, separate seating area (sectional sofa), large bathroom w/separate toilet room, bathtub, shower, 2 sinks and large closet, a balcony w/a table and four chairs to relax with friends and 2 large flatscreen televisions! Not to mention great toiletries, frette (or comparable quality) bed linens and a bed so comfortable, you'll want to move in forever.
Getting back to service - the private concierge was wonderful (both ladies in the Sect. A villas were great). They were able to confirm dinner reservations, make arrangements for car service, give us input on entertainment and tours, confirm flights, etc. There wasn't anything they could not do for us. In fact, they continually asked us if we required any additional assistance. Had they been able to do my job, I would have sent them back to Chicago to do so! Just kidding....
In any event, our stay was PERFECT at the Fairmont. Now, I did hear that the rooms in the main building (the Fairmont rooms) were older and in need of updating. But, I also was advised that such upgrades were on the radar and they were hoping to have those complete by the end of the summer months.
Oh, we did have room service one night and all in all, it was perfect - it came exactly on time (i.e. to the minute) and the gentlemen set up full linen and silver service on our table. The food was perfectly warmed and fresh. Not a complaint at all here too.
Great Job Fairmont! You've got a fan here.
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Our company held our fourth annual user conference here, and compared to our previous venues, this one was a smash hit in terms of facilities. It compares particularly favorably with the doudy, sour old St. Francis in San Francisco, a venue I hope we never book again.
The standout quality of this place is the hustle and quality of the service. Our opening night reception included an array of food service stations with different themes, including a noodle bar that was particuarly well done. The food was all delicious but what really distinguished this event was the personable, attentive, extra-mile oriented staff. They were reading the nametags of our 200 guests and calling people by name whenever possible and chatting us up in line to make sure we were all happy.
The event coordinators were all over the venue throughout the ensuing two days. Where at the St. Francis we struggled with temperature and electrical problems and grumpy, uncooperative, disinterested staff, here at the Fairmont, the very few glitches drew aggressive responses by people who cared about our event.
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While I feel Yelpers have overrated the Princess let me preface my review by saying that I stayed here last November for a week when they were under renovation. While I didn't ask if they were under construction when I made the reservation no one offered me that information. Despite being in relatively high season the place was essentially empty. My room was large and comfortable but needed updating and faced the parking lot. Often noisy in the AM with employees arriving and construction people. Room was quite far to central part of hotel with long walk to central pool and restaurants. Normally I wouldn't mind but with the construction the place was like a maze with unmarked dead end corridors and paths. A good portion of the property was fenced off. I felt like a rat in a maze at times.
I ate at the the high end Mex restaurant on property which was good, not great, and had good to excellent service. Being by the parking lot I self parked which was convenient. May return to give it another chance as I suspect the construction is now done. If so I will update my review but for now I would say try some place else, many choices in Scottsdale.
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LUV this place! We only live 10 mins away, but luv to stay here in the hot summer months - it is a toal get-a-way for a couple AND their kids! There is an amazing FREE kids club (i don't think i have come acorss any other one in the vallye - usually $45 for a 1/2 day - this is free - full day, full of activities AND a teen room as well. Dive-in movies fri & sat eves. We always up grade to a casita - a full living/dining/patio/bdrm. We barely see the kids during the day (club) and at nite there's the pool/movie. If we want to exp. a late nite bar (rose - amazing patio) or dinner alone, we order a movie for the kids to watch in bed. Will be back again summer '09 :-)
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Spent a week here working and playing and still cant figure out how everyone knows your name from the time you check in till the time you leave. The accomodations were perfect, The staff will bend over backwards for you and the food was perfect. I hope my work brings me back here.
At your service. That's the motto I would use to describe the Fairmont. The entire staff is there to help you at anytime for anything.
The pool is probably the best place to be in this entire hotel. It's large and the staff is there to make sure you are enjoying yourself. The rooms all have views of some sort, and they are spacious. My second favorite part of the hotel were the rooms bathrooms. WOW. The large walk in showers and huge tubs were a welcome treat after a long day of traveling on delayed and canceled flights.
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Loved our long weekend at the Princess especially with the brutal winter we're experiencing in Chicago. We had a great Fairmont Gold room that was perfect serenity for the R&R that we really needed. Comfy beds, nice lounge-y pool areas (can choose from several), beautiful grounds overall.
next stop: scottsdale. you may think that I rate too many 5-star ratings, but if they deserve them, then I'm not holding back.
jaw-dropping hotel. I mean this place is huge, but in a really really nice way. any place with towel-covered beds next to the pool is fine by me. and the pool area here is amazing.
they throw this mtv spring break sunday all day pool party every sunday with a DJ and an over-21 rule. the rooms are solid (could use better TV's).
I really liked the outdoor mister-covered bar. what better place to sit and watch HDTV at night, but at the fairmont in the middle of the arizona desert.
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Well, my report may be a bit biased since I am staying here for work so thus don't have to pay for it directly, but the staff here is really amazing. They are attentive, helpful and do a great job staying on top of everything.
I used the free fitness center and took a few yoga classes there and realized there's a squash, raquetball court, sauna, steamroom and swiss showers (whatever those are). Drinks are a bit pricey but nothing that you wouldn't expect at a high end resort.
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This place is sweet, you won't be disappointed.
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One of the best experiences at a hotel. The staff were never-seen-before FAAAABULOUS! Incredibly friendly AND helpful. The restaurant, while said to be one of the best, provided a meal that I wasn't overly impressed with, but again the wait staff were so wonderfully friendly and accommodating the food didn't really matter so much. They didn't want you to rush, and they wanted you to enjoy your time there. It's a beautiful hotel, and the rooms are nicely appointed. The Fairmont Princess in Scottsdale certainly knows how to treat their guests well, and barely an ounce of snob-factor was felt. Enjoy yourself by the beautiful pool areas day and night, and if they still have movies at the pool in the evening...partake!!!
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I was recently in Arizonia for work and our boss took us to the Spa for the day. AMAZING....First I got a facial. I dont know what she did but I left the room GLOWING! My pedicure was heaven. They gave us champagne, massaged our feet forever and my toes were smiling when I left:) The food was fresh, tasty and of course not too filling. The atmosphere is beautiful, the service was one of the best I ever had and I would love to go back...I have no idea about the price because my boss paid for all of us:) It is worth taking a spa trip to the Fairmont!!!
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What a beautiful hotel this is...with a outdoor patio that is covered and cabana style seatings....the pool area is an absolute relaxation haven. If you don't mind the HOTness of the temperature outdoors, this is the place to check out the people...they are stll swimming at 11pm...well if the weather was the same over here....i would too at that hour! Didn't get a chance to check out the rooms but hopefully will get a chance to stay there or try out their spa service!!!
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With the Willow Stream Spa and Fitness Center, two 18-hole championship golf courses, a wide variety of activities for youngsters and teens, and four award-winning restaurants, this magnificent resort has something for everyone. A variety of accommodations are housed in a number of low-rise adobe-style buildings scattered about several acres of beautifully landscaped gardens and well-manicured lawns. Rooms (decorated in the muted pastels of the Southwest palette) vary in size, but all feature a balcony or terrace with table and chairs, cable TV with pay-for view movies and video games, deluxe bathrooms with soaker tub and separate shower, double sinks, hair dryer, and plush terry bathrobes, coffee makers, iron and ironing board, mini-bar, safe, multi-line telephone voice mail, and a work desk with computer dataport. Casitas decorated with rich, bold colors feature a separate living room with gas fireplace, dining area, CD player with an extensive selection of music, and a private, wall-enclosed patio with a sunken hot tub. The resort features five outdoor swimming pools, two Jacuzzis, and the Sonoran Splash, a recreation area with two water slides. The year-round complimentary Kid's Club program - with a trained and certified staff - is designed for children ages five through twelve and will give parents time for themselves during the day. There are four on-site restaurants offering cuisines to satisfy every palate. Rates vary dramatically, depending on room size, location, view, and season, and range from $159 - 1019.00. Whether you want to be active all day long or just relax with a good book and a frosty ice tea under a poolside umbrella or in the shade of a towering palm, this Valley of the Sun resort will satisfy all your needs.
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Great resort- one of the best in Scottsdale. If you're looking to be pampered, this is the place. The rooms and beds are luxurious, and the staff is always there to attend to your every need.
The pool is awesome too. It's lots of fun to lay out, tan and drink- very relaxing! Plus, the servers are easy on the eye if you know what I mean.
The rooms are pricey, but you're worth it!
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Bee-U-tiful resort! The hype is true. Very pricey, but if one can afford it, you definitely get what you pay for!
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All I can say is if you have kids, this is the place for you. Absolutely gorgeous, FREE kids camp ALL DAY! The place looks amazing, the spa is the most incredible, like a small village, ZEN ZEN ZEN, the restaurant (one of them) has a full play area in the middle of the place! You eat and the kids go off to play. Ok, love it love it love it.
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This place is very nice, but weirdly inconsistent. It is in the middle of nowhere, so don't expect to walk anyplace near the resort, because there are only residential neighborhoods around it. So take some snacks and wine, because everything there is really expensive. Even items from the "mini-bar", already pricey, get a 21% service charge slapped on top of them. Room service - on time and pretty good, 21% service charge.
The signage is quite confusing, seemingly pointing to areas that no longer exist or that dead end. The map you get when you check in is pretty useless, as key landmarks are missing. It seems like people are lost pretty much all the time. You will see signs like: "bathrooms on the lobby level", then when you get into the elevator, there is no lobby button. In the conference center there is a room I and a room I (eye and one). Getting from one spot to another in the same building can take forever. I wanted to order room service one evening, but there was no room service menu in the book that listed the restaurants. So I called, and they said: "Oh yeah, they hide the room service menu over by the TV." Found the menu (it was called In Room Dining), but there was no extension listed on it, so then had to find the other book to look up the number to call! Just kind of weird and ad hoc. Makes me wonder if anyone who works there has ever stayed as a guest. They should.
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