Evergreen Turf

We always received high-quality turf - Saint Augustine. Once we had to return a couple of strips because they were delivered early and went bad and they had no trouble replacing those. But the icing on the cake is that these guys actually know all about grass, and you can just call them up and ask any questions you might have and they're happy to answer.

I spent days preparing my 1,000 sq ft front yard including spraying original Bermuda, hauling 4 loads of old sod and dirt to the landfill, and days of raking and watering to settle the ground as instructed only to end with one pallet of sod that looked green and healthy and the 2nd pallet looked weak and grey/green. Turned out they gave me a mixed batch of different Bermuda hybrids, so now I don't really know what I have. They assured us when we called after the installers laid it that some must have been cut at the end of the row. Three weeks later it is obvious one pallet was an overseeded Bermuda and the other pallet was likely the original hybrid (TifTuf) we ordered that we knew was not seeded.

With my experience, I can not recommend Evergreen Sod.

They brought fresh, good quality sod & we were able to cut out the cost of the middle man.

My pics speak for the quality. Too bad there's no photo of the poor customer service I received

I would definitely recommend ordering from evergreen turf again! Jimmy F. Answered all of my question via email quickly! Grass is now 3.5 in and looks awesome! Sticking to the watering schedule and fertilizing is important!

We leave in Arizona and we purchased TifGrand grass last year from this Evergreen Turf company. Half of the grass is already dead The grass was installed last year. We previously had grass purchased from Home Depot and that lasted for 12 years but this one can't go more than a year. The Order Confirmation is #18-165233, Transaction ID: 61043521988 and the Transaction Date: Apr 09, 2018.
We called Evergreen Turf company for help in fixing the issues with the grass. They just provided some instructions saying that we overwatered the grass. We told them that we kept the same schedule we had on the grass purchased from Home Depot and that one was doing great this one is dead. They were trying to find anothe problem saying that it was not fertilized every 3 weeks. We told them that we fertilized once this year like we used to do with the grass purchased from Home Depot and that one was doing great but this one is dead even that we put 2 inch of manure mixed with fertile dirt under the sod purchase from this Evergreen Turf company. We told them that this manure should last for at least 2 years and provide enough food for the grass. It seems that this is not enough for this company to help. We changed the watering schedule to 25 minutes every other day like they instructed but the rest of the grass that was still alive is now dying too. Definately this schedule does not work for temperatures between 100-120 degrees we have in Arizona. Please do a favor to you and do not purchase from this company since there is no waranty and no customer support.

I had a great experience with this company. I can not comment on installation quality as I installed it myself, but the quality of service and product was A+.

I ordered a pallet of sod online and their website was very nice and easy to use. I later realized that the weather was not ideal on my scheduled delivery date, so I called and asked to have the date moved out and that was no problem. The lady I spoke to on the phone was helpful and moved the date out for me.

The sod was delivered at 6am and was still very fresh - it was all bright green and still wet.

It took me about 3 hours to install and now, 2 weeks later, it is still looking very healthy and has taken root.

I ordered Tifway 419 overseeded in March. We installed and the grass looked great. Summer came and I had two different grasses growing in (Tifway 419 and Midiron). I contacted Evergreen Turf and they were very responsive and came out and verified the mix up. They replaced my entire lawn, including labor, within a month of verifying.

They've got a great product and do the right thing to take care of their customers. Would definitely use them again.

I ordered the Tifway 419 online (saved 10%), it showed up just after 6pm so I had to quickly get home and get it installed. I had prepared the sod by tilling the soil and adding fertilizer according to their website. I also set the timer per the website recommendation. After a day I had a few yellow spots where it looked like it was getting burned by the sun. Granted, it was over 100° when I installed the sod. I emailed ET and they responded very quickly with a suggestion on changing the timer intervals. Since the change, and somewhat lower temps, the yellow areas are greening up nicely.

Overall I'm pretty satisfied so far.

I'm revising this review from 2 to 4 stars for two reasons:

First, the owner contacted me and offered to refund the installation costs. That would normally be worth bumping up a couple stars, but they made the process frustrating to the point that I gave up on seeing a refund. Weeks later the check showed up.

Communication, conducting follow-up and keeping promises (multiple promised calls back, not one followed through on) are major issues for this company.

One star bump for the refund.

A HUGE peeve is when companies make a public show of damage control. I see it all the time and it's insulting and annoying. Evergreen didn't do this, kept it private, made things right in a reasonable way and asked nothing in return. Worth an additional star.

Original review:

I ordered 2000 square feet of sod, plus installation from Evergreen. Their website reads: "A representative will contact you to schedule your installation if this option is selected. The installation fee will also be added to your total cost."

They never called. I had to call them to make sure I was on the schedule. I was told that I was and that I would get a call when the delivery/install date got closer. Again, they never called. Sod was dropped Monday night. Tuesday mid morning, I called them again as my wife was at home waiting for installers to show up. That prompted the install Foreman to call me with a time estimate. Disorganized and unprofessional.

The sod was fine, mostly. The installation was half-assed and they didn't even follow their own guidelines posted on their website.

Their guidelines indicate the sod should be watered in, piece by piece, as the installation progresses. They didn't do this. Normally I would oversee this type of project to make sure things are getting done correctly, but I had meetings that day that I could not miss. Attached is a screenshot of my text conversation with my wife regarding watering and the install.

They did a horrible job of laying the sod. Attached are pictures showing the HUGE gaps they left in between the pieces. The gaps required 8 cubic yards of soil from Home Depot and hours of work on my part. I don't pay $500 for installation only to have to follow behind the supposed professionals and fix their work with my time and money.

If I were to do this again, I'd hire my own install crew. Because Evergreen delivers good sod, but their install is a joke.