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Evergreen Dentists
Rating Details »
2847 S White Rd
Ste 204
San Jose, CA 95148
(408) 238-8380
Ste 204
San Jose, CA 95148
(408) 238-8380
- Hours:
Mon-Fri. 10:00 a.m. - 7:00 p.m.
Sat-Sun. 8:00 a.m. - 2:00 p.m.
- By Appointment Only:
- Yes
11 reviews for Evergreen Dentists
I contemplated giving this update four stars due to the situation, then realized that the problem was solved in typical fashion by this office. Always prompt and always excellent.
I get a bill in the mail from the office for a filling in October. I knew I paid this, as it is my habit to pay at the desk. So I call the front desk, explain the situation and say I have paid. She asks for the card type I used to pay and offers to call me back.
The call back came within an hour. The payment was missed, but they corrected it and told me to disregard. I get that mistakes happen, and that I have to remain diligent about any mistakes that come up. So long as the fix is painless, I can live with simple invoicing mistakes.
After the clear up, I got to make a new appointment on SUNDAY. Yes, actually open on Sunday! The sheer convenience of this is worth 5 stars alone. The fact that they are extremely good at what they do (even correcting mistakes when they occur) is just so much gravy. Please go see this dentist. You will not regret it.
1 Previous Review: Show all »
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11/9/2008
Jacqueline Nguyen is probably the best dentist I've been to. All explanations are clear, even as the… Read more »
Had a good visit to the Dentist for once. Found office location easy by reading reviews here. Very clean professional atmosphere, quick service and very friendly .Best of all they saved my cracked tooth until I decide on something more permanent like a implant or partial .Well I'm happy for the time being and would recommend this office to my friends ,family and clients. Thanks Dr.Browning
Ray Rios
$72 to find out if you have any cavities. And to get your fangs cleaned...and they don't use the metal hook to clean teeth. They use the ultrasonic water pick thingie. I was in and out of there in about 40 minutes including paperwork, payment, and everything.
The Dr. found 2 cavities. I came back today to get one filled. The other one I'm waiting a couple weeks to fill it because I can only afford one at a time. Evergreen Dentists did not mind one bit and were supportive of my need to schedule 2 follow up visits instead of one.
And speaking of this follow up visit...I was in and out in 35 minutes and that included the filling, adjusting the bite, payment, and scheduling the other filling appointment.
I know a lot of you aren't getting regularly scheduled cleanings and checkups. I hadn't been doing that either (last time I had one was in...2001) and now I have two cavities. I didn't know I had any cavities. You know that if you wait too long you'll end up needing a root canal...which is like $1500 after all is said and done...so go spend the measly $72 for a checkup and take care of the only teeth you have, ya hear?
What can I not say about Evergreen Dentists?
The doctors there are just phenomenal. I don't even need to request a certain doctor. When I'm at Evergreen Dentists, I know I'm in good hands. I don't know much about the software that they use, but the doctors are able to show me my x-rays instantly on the computer screen.
What I like the most is that the staff is willing to work with you when it comes to getting your work done. They offer flexible ways to pay for the treatment that you need. I like the idea of having old fashion service. You won't get "the brush off" at this office. The receptionists, doctors, and dental assistants take the time to get to know you.
My only gripe about the place is that they don't have massage chairs in the waiting room. I'm allowed to dream, aren't I?
I'll be going back there for my next regular cleaning (and to see a certain someone that is always at the front desk).
Base on yelp reviews. I took my children here for their cleaning. First off I called to check if they were a PPO provider for Delta Dental. The receptionist insisted "Yes." Guess what? I found out they weren't after the the services were done. They didn't know the difference between a PPO provider vs. a Premier provider. What kind of dental office is that? My kids did not like the cleaning. They said that the people were rough and rush through the process. Both my children were in & out in 10 mins. Then they billed my insurance over $300+ EACH just for a 10 min cleaning. That's over $600+. What a RIP OFF. I would never go here again. I highly recommend that you all stay away from this place. On top of that I had requested a specific dentist for my kids and they just gave us any Joe Smoe that we available.
As for the other reviews. I think they had their friends and family write it for them. DO NOT GO HERE.!!!!
I just got back from my initial cleaning/check-up appointment at Evergreen Dentists with Dr. Jacqueline Nguyen ("Dr. J"). Overall, my experience was a good one.
From the start, Jennifer, one of the receptionists, was very clear about prices and explaining things to me. Since I don't currently have insurance (done with school and I'm working a Temp. position = no bueno insurance-wise), Jennifer explained all costs and I was surprised (and happy) to find out that the 1st cleaning/xrays/consult would only cost me $72. That seemed too good to be true, so I called back to verify to make sure I didn't hear wrong--still $72.
Unfortunately since it's been over a year since I've been to a dentist, I have two cavities that need to be filled, which is gonna set me back about $400. It has to get done, so I'm not complaining. Just wish I had insurance! (I still think this is probably a pretty reasonable price).
Her office is clean and bright and although I felt like the actual appointment was a little rushed, Dr. J was very nice and didn't make me feel bad for not coming in sooner. My teeth now look great! The only weird thing was the air sucker tube thing smelled funny and there was a machine somewhere in the office making farting noises--it distracted me (a good thing) and the hygienist (not a good thing).
Dr. J only works Sundays and Mondays but the office has great hours and is open 7 days per week, which is great because normally, I can't get an appointment since I work til 5 and it takes until 5:30 or 6pm for me to get home.
So I left with a credit card receipt, a referral to Timothy Nguyen for wisdom teeth extractions (I'm terrified, btw), and an appointment card for my fillings.
Dr. J seems great so far, so I'll update once I see her a few more times.
*Update* 2/20/08
So I've been back to Evergreen Dentists 2x's now. This past Monday for 2 fillings from Dr. J--went pretty well, I guess (it's a drill, so how great can it be?!), but I will say that her technique for the shots was practically painless--even if I had to stop her 3x's to shoot me up more cuz I could still feel it (joy).
I made an appointment to go back really quick the next day because my bite felt off and one of the fillings needed to be ground down a little (Something I couldn't feel the day before, being numb and all). So I saw Dr. Browning since Dr. J wasn't in. I was only in the chair for about 10 mins, but she was cool too. And as the ever-irritating Rachael Ray would say, then I was "good to go!"
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Surprised for a day: Review #2 of 8
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Well if you're gonna drop in like that, then you gotta come with me to my appointments! Good thing there's a 7eleven in this shopping center where Julie was able to pick up a little breakfast. We had a little trouble finding the place and we walked around the building in a full circle before finding the staircase in the corner. Whatev. Walking with my shortie clutched in my arms = good times.
The view from this second story office is quite stunning. Especially if you grew up in SJ.
The dentist chair is surely the most technologically advanced I've ever seen. There's a TV screen at the foot of the chair that I was watching Spy Kids 3D on, and then later a graph of my teeth. Wow.
Dr. Browning was very nice, explaining to me the status of my teeth as she was working and everything she said was easy to understand. Composite fillings... woooooo!
Cleaning, x-rays, consultation: $72
I will come back.... when I have insurance!
Oh yeah, Donna P if you're reading I dropped your name as a refferral. You now have a $100 credit to use for whatever you need! Bada bing!
Since I'm anal about brushing and flossing every night even when I'm half asleep/drunk, I only have to visit Dr. J every 6 months. She's young, professional, and enthusiastic. Her office is state of the art with lcd's at the foot of every chair. She and her staff are fully geared up so the exam rooms are the perfect balance of sterile yet comfortable.
If you've finally landed your first job out of college and no longer have to rely on mommy and daddy's insurance, it's probably time you find a grown up dentist that can understand your needs vs. the dentist you've had since you were 5 who probably has bad breath and crooked teeth...ironic, right?
They also give great referral gifts. I got a free Sonicare for referring my sister and a friend. So if you heed my advice and check out Evergreen Dentists, let them know I referred you! haha. Don't mix them up with Evergreen Dental or any other dentists in the Evergreen area. And they're worth the drive even if you're not from the area.
Dr. J is friendly and very knowledgeable. She explained everything before she performed. My husband had cleaning and x-ray. Dr. J found cavity in between teeth and he needed to extract wisdom teeth in order to treat the cavity. They offered free whitening teeth for new customers. We are very happy to find an excellent dentist. And the staffs are awesome and friendly. I would recommend to everyone. ps. I'm going next Sunday for my regular checkup.
Love this place. All of the staff are extremely helpful and nice. It's never too crowded, so you're getting all the individual treatment and care you need as a patient. The TV screen hooked up to the chairs are nice, it makes time pass by even quicker while having your teeth worked on. Broad selection of movies to watch, all of them are enjoyable. Only one of the few places in San Jose you actually look forward to seeing your dentist, and the place is very clean!
I became a client here after reading great reviews from everyone else. I visited this practice for about 2+ years for regular 6-month checkups and such so I feel my opinions and experience does have some merit. I stayed with this practice for two years because they were conveniently located and did an okay job. I have since moved to a different dentist here is why.
The major thing that bothered me about this practice is I keep getting a different dentist at every appointment. Please keep in mind that this is a personal preference, some people might not find this a problem, but I do. I prefer having the same dentist follow my file for long-term care.
The other reason I am giving them a three star is because at my last check-up (X-rays and examination) the dentist assured me everything is great. But two short weeks later, the filling on my canine tooth fell out. Again, this might not have anything to do with the skill of the dentist but does come to show that it is important to have the same dentist follow your file and know what has been done in the past.
Things I like about the place is timeliness in getting appointments and the clean/modern office. The reception staffs are efficient and generally professional.
