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Embassy Suites Hotel Phoenix Biltmore
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12 reviews for Embassy Suites Hotel Phoenix Biltmore
I was placed here to stay while I was in the area for a training course.
This place was beautiful. The lobby area has a beautiful fountain and koi ponds.. and you can't hear the water when you're in your room.. wonderful!
The rooms were spacious and clean. I had three sinks.. THREE SINKS! One in the living area.. one in the bathroom.. and one in the bedroom.. Why I had three sinks? I don't know but I made sure to use them all.. hahaha!
They have a free hot breakfast.. an omelet bar.. hash browns.. bacon.. sausage.. french toast.. eggs.. yum!
They also had the usual breakfast pastries.. and cereal.. and oatmeal..
They have an Omaha Jack's Steakhouse.. I didn't get to try it.. but you could have also had room service send up dinners up to the room.
In the afternoon.. around 5:30-7:30pm.. they have a complimentary happy hour where the drinks are free.
They have a fitness area that I didn't get to check out.. but some of my collegues said it was pretty decent.
The hotel is located next door to a mall.. and many other restaurants.
I only took one star out because the room's heat wasn't work too well.
I would definitely come back and stay here if I find myself in the Phoenix area again.
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This hotel is in a central location to stores and restaurants.
Rooms were clean and spacious.
Staff were very friendly and hospitable. Free breakfast was a nice plus.
Hotel is a bit of a distant drive to downtown Phoenix, but not too far.
Also, the nice thing about this hotel is that you do not have to pay for parking.
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My one star rating is based on three separate stays, all for work, all messed up in one way or another.
Stay 1 (one night): I checked in at 9pm and went to my room. It was HOT and smelly. I don't mean steamy shower HOT. I mean surface of the sun hot. I hate hot. I can't sleep, think, or otherwise function while hot (this is why in live in San Francisco). The AC only goes to 75 - this is not sufficiently temperate. So, I don't get much sleep and think "I hate Phoenix".
Stay 2 (three nights): Night one, I checked in, used the fitness center, had supper. Spent the rest of the evening watching Intervention and battling a headache. Finally thought I should try to sleep at midnight and turned off the tv. Here is (with absolutely no exaggeration I swear) what happened:
*knock
Amy's brain: huh? Is that even my door? Maybe someone was upset that I still had the tv on. Well I've turned it off. They'll go away.
*knock knock
Amy's brain: huh? why?
Amy steps into the "living room" of the suite to investigate the noise
*knock knock knock
Amy's brain: ok, that's clearly my door. WTF? Is the building on fire? I don't hear alarms, the door isn't hot.
*KNOCK KNOCK KNOCK
Amy's brain: maybe I should peek out and see who's knocking.
Amy peeks out the curtains next to the door. The person knocking is a woman in her mid-20s, in a little black dress, hair all done up, talking on a cell phone.
*KNOCK KNOCK KNOCK KNOCK
Amy's brain: I can take her. Maybe she'll go away when she realizes she has the wrong room. Move the curtain and let her see you.
Curtain moves back, girl notices Amy, waves, and gestures to have the door opened.
Amy (for the full effect, picture what Tony Soprano looks like when he's just rolled out of bed, that's how I answered the door): what?
Girl (cue perky voice): HI!! I'm here for Brad!
Amy: huh?
Girl: I'm here for Brad.
Amy: I can't help you.
Girl (into cell phone): OMG a woman answered the door and Brad isn't here! What's the room number again?
Now, for proper context, it's important to note that this was a MONDAY night and that most of the people I've seen at the hotel seem to be there for business. I believe this young woman was there for "business" as well. To this day, I find it interesting that her enthusiasm about "being here for Brad" wasn't at all dimmed by a woman with bedhead answering the door.
Stay 3 (three nights): I check in. When I get to my room, I try to turn on the TV while I unpack. Doesn't work. Then, I notice that the bathtub in full of sand. Build a sand castle, full of sand. Look out for sandworms, full of sand. OK, I'm done with this room. Pick up the phone to call the front desk, doesn't work. Now I'm really done. Clothes back in the suitcase, down to the front desk. They gave me a different room, but kept giving me weird explanations for all the issues with the first.
Beyond my bizarro experiences, the breakfast bar is a nice touch. But I won't stay there again. I don't need hookers knocking on my door at 12am. That happens often enough at home.
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I plan weekend get aways allllll the time. And the Embassy Suites is one of my FAVORITES... Great Breakfast, Happy Hour, Beds the works. LOVE LOVE LOVE. I usually get a great rate on Hotels.Com.
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This is the money place to stay around the Biltmore Area. Way cheaper than the Ritz or the Arizona Biltmore, big rooms, nice pool, lots of parking, right next to the mall, free breakfast and Koi Fish in the indoor pond. Drawbacks are you wont be able to score with the ladies over at the Capital Grille or Mortons or Houstons when they find out you are at the Embassy Suites but you probably wouldnt score anyway. So I guess thats not really a drawback at all.
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I've stayed here twice before, and I think it's a wonderful place for anyone's who's visiting. Close the mall, movie theatre, Biltmore, and most importantly, Shreiner's Sausages. Really, though. It's always clean, roomy, good A/C. Probably one of the best Embassy Suites I've visited. And way cheaper than the Biltmore, for sure.
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We stayed here on points on New Year's Eve so that we'd be in the center of town and wouldn't have far to drive.
Embassy Suites is nice because all of the rooms are suites, which is nice when there are four in the room. We could still hang out without waking up the folks sleeping in the other room.
I think this hotel was recently remodeled as the bathroom was up to date, bright and clean. We had a balcony overlooking the parking lot, but better than nothing at all.
The best part is a cocktail reception from 5:30 to 7;30 every night. We had a few cocktails in the lobby bar. The lobby is a huge area with plants, ponds and people all over.
A great location is the best thing going for this hotel. The staff was super nice, too.
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The Biltmore is centrally located in Phoenix and near to a very nice mall. Large suite rooms make this place a comfortable place to stay and the staff is genuinely helpful. Breakfast buffet with made to order omelets and a full suite of selection make this a good business travel hotel.
Don't expect white glove service, high quality restaurants...you are in an Embassy Suite after all.
I stayed here during the summer really enjoyed it. Got the cheapest room and it was HUGE! Centrally located which was nice right next to the mall! I would definitly stay here again!
I really enjoyed my experience with the Embassy Suites. It was in a great location. Right next to the Biltmore Fashion Park, a movie theater, tons of good restaurants, and not far from Scottsdale. Our room was very roomy and clean. They had a free breakfast in the morning which included made to order omlets, fruit, bagels, etc... The hotel also had an Omaha Steakhouse ajoined which delivered to your room. They had free drinks from 5 - 7 pm. The customer service was great. For $125 we couldn't have asked for anything better.
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For $179 a night in Phoenix, I was expecting great things. The rooms were huge, but a little worn down. There was rust in the shower , mold spots in the bathroom, and I felt a little itchy sitting on the couch. The pluses are wi-fi throughout the hotel for $9.95, free breakfast, open bar in the early evening and right next to a fairly up scale mall. I would look for a nicer spot in Scottsdale, if I have to return back to Phoenix.
You usually can't go wrong staying at an Embassy Suites hotel. The rooms are huge and the breakfast is yummy. You can sometimes get free happy hour drinks too!
