East Bay Vision Center

 

2

2

Tim O.

Fremont, CA

My wife bought a pair of eyeglasses from EBVC.  About 24 hours later, an employee from this office called her and said that the price tag on the frames she purchased was incorrectly priced, and they wanted to know if it would be okay if they charged her another $100 for it.  After mentioning how ridiculous she thought this request was, they continued to persist on why they should charge that extra hundred dollars.  Their exact words were, "Well those ARE really expensive frames, you know. Another $100 would be fair for them."

Needless to say we told them that charging us an additional $100 on top of the sticker price a WHOLE day after the transaction took place was ridiculous.  My wife offered to return the entire purchase if they chose to charge another $100.

If you buy from them, make the sure the price is agreed upon before you leave the store.

Bookmark   Send to a Friend Link to This Review