Dreamland Discount Mattress
Start your review of Dreamland Discount Mattress.
This is the very first review i am giving on yelp because i feel like this business has earned and deserves my time and effort for their stellar customer service and performance in helping us with our mattress purchase.
after going to numerous mattress stores, my wife and i grew very tired of the typical "sales person helping you to find the expensive mattress" routine. then when we tell the sales person our budget, we get ignored as if we are not worth his/her time. we never yelped Dreamland and happened to pass by it on our way to starbucks after a long day mattress shopping. I AM GLAD WE STOPPED BY.
at first, i was not very impressed at the store and was ready get rushed by a sales person trying to direct us to the expensive mattresses. THAT DID NOT HAPPEN. i was ready to look at the "budget" section of the store and find only 1 or 2 mattresses available. THAT DID NOT HAPPEN. i was ready to spend only 5-10 minutes just looking at mattresses and trying a few of them then leave because i wanted some iced coffee to wake me up. THAT DID NOT HAPPEN.
we walked in (we were the only ones there) and the one sales person there greeted us and let us know that if we have any questions... just ask. NICE! after looking around and seeing some price tags we knew what part of the store to look at. there were a nice variety of mattresses within our price range and were in plain sight. not tucked away hidden from the consumer on a budget. NICE! after summoning the sales rep, we informed him of our price range and he pointed out a few mattresses. he even pointed out a few cheaper ones in case we wanted to go lower, but they felt very cheap. he gave us a price on the one we chose plus delivery and we were set to go. the sales person was very cool (cuz he was wearing a star wars hat), patient with our questions and hesitations. he informed us of the very nice warranty and features of the mattress much after we decided to purchase the mattress and did not try to push us to buy a box spring for the mattress. EASY and DONE!!
HERE'S WHERE I GET VERY IMPRESSED!!... about a week into using the mattress my wife notices her side of the bed sagging with a small indent. at times i can feel myself rolling to her side (i am alot bigger than my wife so i found this very unusual). when i called Dreamland at first(a month later), they told me to call 2 days later to speak to the owner. i admit, i got kind of wary and pessimistic. i decided to visit 2 days later since i was in the neighborhood, i told them the problem and without any hesitation or hard questioning they setup a time to swap out the mattress. same brand and model. EASY and DONE!!
it has only been a week into using the newer mattress and it is better than the old one we swapped out (for now and hopefully a long time). THANKS COURTNEY AND THE "GUY IN THE STAR WARS HAT" for making it so easy. we look forward to buying mattresses from you guys in the future!!
just purchased our mattress's for our boys and for us. awesome top grad A. my boys love them, and my wife and i love ours. great customer service when we arrived. they showed us many different styles and makes. he gave us a quick lesson on what the difference in between all the different choices. really happy my wife found this place on yelp.
i don't do this at all but i told all my co workers and a couple of them are going over there this wekend. great place, great guy, great night sleep.
This is the best mattress store I have ever been to!!! I got the perfect mattress and box spring. I have waited about a year to write this review as I wished to see how my extra firm mattress set would hold up. To put it in plain words I'm a big person, overweight, Large, let's face it~~~ Fat!!! And this mattress has held up perfectly! It has been a blessing for my back pain. Bruce found me a wonderful mattress and if you need someone knowledgeable who listens to you this is the place to shop!!! So if your in the LA area and need a bed this is the place to go.
Went here twice over the weekend for a new mattress. Once with the owner, once with another salesperson; both were friendly and seemed very knowledgeable (I don't know much about mattresses, so I wouldn't know if what they were saying was correct or not!). The owner (Bruce) is really talkative, funny, and personable, but if you want to be left alone while you shop, you might want to tell him that as you walk in!
They both offered deals left and right; free shipping, free basic frame, discounted extra box spring (needed a 2nd one), free shipping, no sales tax because it was my birthday (probably offers that to a lot of people anyway). He misquoted the queen mattress I wanted at $700 when it was really $750, but said he would honor his misquote.
The store itself is very basic; nothing on the walls or beds. Just a bunch of mattresses lying around. But it seems like a really great place to buy an affordable mattress. We ended up going with another store in San Dimas because my fiancé and I couldn't agree on a bed at this place (even though I found one I really liked for less than what we ended up spending).
I purchased a mattress and box springs in November, 2014.
Service: Excellent! Bruce and Courtney are very knowledgeable and are not pushy! They answered all my questions and were exceptionally helpful. Based on the interaction I had with them, I would absolutely return. Very low pressure and friendly! I felt very comfortable being with them.
Store: Its a small place compared to all those other guys who have huge showrooms (and expensive overhead) - but - they have all the right type of product within the limited space and make the absolute best use of it. Bigger is not necessarily better.
Price: I was very pleased with the price. They gave me the rock bottom lowest price on the mattress I purchased. Believe me, they beat other price offers so I know I got the best deal on what I purchased.
Mattress: People who write reviews on mattresses after only sleeping on them for a week or so, really don't know what they are talking about (in my opinion). I decided to wait 2 months before writing this review, since its the least I can do for them and you - the consumer reading this. First off, my wife and I love the mattress we purchased. I will not bias you too much, but its not a name brand you see advertised on television 20 times a day by all the big you know who outfits. Bruce and Courtney know.
We love the mattress - very comfortable and appears well built. We fall asleep very quickly and do not wake up with aches and pains like the previous mattress (which was a name brand from a big outfit). Now the important part. I suffer from sleep apnea, use a CPAP machine, and had only been averaging 2.5 to 3.5 hours of sleep a night. Very miserable and health impacting.
I am now averaging 4.15 hours of sleep a night. So, all things being equal, the mattress has made a difference in my opinion.
Now the part I am slightly concerned with for now. Since we have only been sleeping on the bed for 2 months, I have noticed a very slight compression or bow on my side. It's very slight but when you look at the photo and compare the mattress against the headboard, you can notice it. The concern is after 2 months, what will happen in 12 or 22 months from now? Time will tell but for now - today, we are very pleased with the mattress and are glad we bought it.1/27/2015 As you may already know George, if you have any trouble with a mattress purchased at Dreamland we… As you may already know George, if you have any trouble with a mattress purchased at Dreamland we take care of everything for you...we don't throw you to the wolves the way other stores do. We register your warranties for you, and if servicing is needed we'll handle all that for you as well! So happy to hear that you guys are enjoying your mattress! Say hi to the wife for me and have a great day! =) Read more
Went to about 6 mattress shops today, this dude was by far the friendliest and didn't make me feel weird about my budget which I really appreciated. You can tell he loves buisness for the fact that he can establish friendships with his customers.
They are eco- friendly and have organic cotton so that's a plus!
So a year later after replacing my matres with some sort of bug on it, I come to notice some defects on workmanship which apparently has a 10 year warranty. I give them a call. They tell me there's a delay with a replacement because of the Holidays. It's now the the 13th of this year and I still haven't received a call to confirm when my mattress will be replaced. One again, a good reason not to do business with a retail shop like this.
Something I also notice, is that in their show room, I tried a queen. Firm just the way I like my bed. I purchased a king. Not as firm. I find myself sinking. I was told size in most cases is the cause. The bigger they are, the less firm? Not sure what to say about that. Wish I had known that then. The matters goes into a V shape anywhere you sit on it.
Five stars for service & knowledge of mattresses.
My only advice is look at mattress when it arrives. Make sure you dont have my experience. Read more
Bruce, the owner, is amazing. I just moved to Azusa and wanted to get a cheap mattress to avoid spending loads money for unnecessary frills and settings for a mattress. Bruce, as requested, first walked me through the lowest price mattresses, describing what they offer that is special. He was very thorough with how each mattress is different and what I would like. He is so knowledgeable with his products and how he runs his business. with In summary, I walked out with an amazing deal for my quality queen size mattress set I simply cannot beat. Seriously, the customer service, the price and the delivery is amazing here.
I've never had such a great experience with a mattress store as I've had with Dreamland.
We purchased two mattresses from....well, one at a time. The first turned out to be too soft for my back and they were able to take care of it without any hassle. Now I'm getting a mattress thats a better fit delivered a few days from now.
All of the staff is very knowledgeable and nice. Would recommend them to anyone.
I purchased a mattress from Dreamland Discount Mattress in April. Bruce and his daughter was awesome.
I was the only customer when I went in. Both Bruce and Courtney were very personable, knowledgeable, and friendly. They answered all my questions and showed me everything they had. It wasn't to just try and get me to purchase something, but it was to make sure I was making the proper investment in a mattress that suited me. Not to mention, my delivery came earlier than I expected. The communication was on point.
This kind of experience is the number one reason why I still continue to support small businesses like this. The mattress I purchased is extremely comfortable. I'll have to look up my receipt to find out the exact one.
Nothing but good things to say about this business. You'll walk away with a great mattress for an affordable price and some great conversations. I might be popping back in for a box spring soon.
Hands down the best place to buy a mattress!!! We shopped around and the prices here are half the major retailers (Sears and Ortho Mattress) and the same quality!!! The owner is super duper friendly and not pushy at all!! Not only will you be supporting a ma and pa shop when you buy from here but you'll be saving a wad in your wallet.
Nice store. I was able to try several beds, to get an idea of what I needed. Everything was great except for delivery. Delivery was scheduled for next day, but they called right before delivery time and informed me they would not be able to come untill the next morning. The next morning passes by and now im told 2-4pm. At this point I have to stay home for work or go another night without a bed. Fine I stay home to get the bed by 4pm , plus I was told I would get " a couple free pillows". SO 7pm they show up with one stinky pillow. One day and 3 hours late with 1 of 2 pillows.
Bought my mattress about a month ago and could not be happier. Found this place through yelp and the reviews did not lie, its great! Unpretentious, friendly, knowledgeable and great prices. Love the fact that I was dealing with and supporting a local family business. Joseph, the owners son in law, helped me and he was just super nice. I highly recommend this place!
The best customer service I have ever received. Bruce sets a new standard for how a company should sell to a customer.
My girlfriend and I came in to Bruce's store shortly after work and upon walking into the store we were immediately greeted by Bruce. He began by asking three questions, that I believe were 1: How much do you want to spend? 2: Firm or soft? 3: Sleep position? I really appreciated Bruce getting right to it and he began by showing us a few different beds and explaining to us their differences.
The whole experience left me feeling extremely satisfied and confident in my purchase. Bruce doesn't just push the most expensive items on the floor, but rather wants to make sure you get the right mattress.
Once again, this was literally the best shopping experience I have ever had. Thank you Bruce, we are enjoy our new bed and our two new pillows.
Great bed set at a huge discount. Got the mattress and the box spring for less than just the mattress at other places.
Bruce (the owner?) is very friendly and tells some good jokes.
Her willing to answer lots of questions from a first time mattress noob.
Words cannot express how much I enjoyed my experience at Dreamland. My fiancee and I came in two weeks before our wedding and were looking for a King size bed and Bruce and his daughter Courtney were more than helpful with us in making our selection.
Dreamland Mattress is a good ol' fashioned, family owned mom and pop mattress store. Places like this are a lot different from places like Sit And Sleep. You really get personal attention and service at Dreamland. Bruce and Courtney really know their stuff when it comes to mattresses. In fact, they are sort of "mattress geeks" if you will. They really go into detail when talking about mattresses all without making you feel pressured to buy something. We really took our time and came back about three times before I made a decision. The whole time Bruce and Courtney were patient, helpful and very gracious.
Bruce really went the extra mile to make to make sure I got the mattress I wanted all at a very good price. In fact, if you bring in a card from one of his competitors he will give you $10 off your purchase!!
From now on when my friends and family are looking for mattresses I'm sending all of them to Dreamland. Oh, and don't forget to say hi to baby Elliot. :-)
Business info summary
- 10:00 am - 7:00 pm Closed now
- Price range
|Mon||10:00 am - 7:00 pm|
|Tue||10:00 am - 7:00 pm|
|Wed||10:00 am - 7:00 pm||Closed now|
|Thu||10:00 am - 7:00 pm|
|Fri||10:00 am - 7:00 pm|
|Sat||10:00 am - 7:00 pm|
|Sun||12:00 pm - 6:00 pm|
More business info
- Accepts Credit Cards
- Street, Private Lot
- Bike Parking
- Wheelchair Accessible
- Dogs Allowed
From the business
Adjustable Beds and Much More! Serta, Simmons, Spring Air, Spinal Care, Chateau Collection, Island Hideaway Collection mattresses,and Comfort Bedding are all available. We carry a full line …Learn more about Dreamland Discount Mattress , Opens a popup
Adjustable Beds and Much More! Serta, Simmons, Spring Air, Spinal Care, Chateau Collection, Island Hideaway Collection mattresses,and Comfort Bedding are all available. We carry a full line of Eco-Friendly mattresses with features like Bio-Soy Foams, Bio-Soy Foam encasing, organic latex, organic bamboo and cottons.
Dreamland is your adjustable bed headquarters. All of our adjustable beds come with wireless remote and massage. 35 adjustable bed mattresses to choose from! Whether it's for yourself or a loved one, show you care with the best priced, highest valued adjustable beds in California! Fully head and foot adjustable, smooth motion, pre-set positions, variable massage speeds, variable massage intensity. and wall hugger units.
Having a healthy spine is the key to vitality when awake and comfort when asleep. We specialize in sleep systems specifically designed to increase your level of spinal health and comfort.
Don't forget to look at the new 12" "Seattle"...Gel Memory Foam beds. Cool and supportive. Dreamland Discount Mattress specializes in getting you a great night's sleep for far less money than regular retail. We arrange special purchases of all new line merchandise with full factory warranties and we do it for less.
If you are a teacher or in the military, the police or fire departments, remember to ask for our "Hometown Heroes" discount. It's our way of saying thanks to the people that give their all to help everyone! We have a 5 out of 5 rating for a reason!
Established in 1989.
Owner Bruce Burnett has been a certified massage therapist for 24 years. He noticed that almost without fail, his clients tended to complain, a lot, about the mattress they slept on. Taking the cue, Bruce began studying the history of mattress manufacturing and the various brands available. It was clearly high time that someone opened a store that actually knew about mattresses and which ones would be the best to provide healthful sleep. Bruce worked for a number of mattress companies including Serta and Sealy and saw the business from the inside. Armed with what had become a a terrific understanding of the industry, Bruce approached a number of vendors and began to arrange "special purchase" products where he could provide his customers not only with great sleep products, but at values often as much as 80% below the suggested retail of those sleep systems. And thus Dreamland Discount Mattress was born! Dreamland is the home of the "Best Bang For Your Buck Mattresses! Come in and see!
Meet the Business Owner
Bruce Burnett has been a long time resident of Southern California. He has lived in Covina for about 40 years, which is also the location of Dreamland Discount Mattress. He is an artist, a singer, a radio host, and a certified massage therapist. Bruce attended Willamette University in Salem, Oregon, graduating with a bachelors degree with 2 majors and 5 minors. He also attended Art Center College Of Design in Pasadena, and worked on several animation movies including, "Heavy Metal" (Academy Award winner) and "Cool World" (Kim Bassinger).
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I went in and was immediately warmly greeted by Ray.