Downtown Dental Studio

Friendly and professional, the staff here always makes you feel comfortable in the waiting area. The dental hygienists and doctors here take very meticulous and precise care of you. I have been coming here for almost nine years and every experience has been awesome. I actually enjoy and look forward to my preventive care appointments now. Highly recommended!

They helped me out when my front tooth fell out. They provide quality care and highly recommend! It's astonishing difficult to find a good dentist or doctor. They are top of the pack!

On my first visit I was told I had 6 cavities. I got a second opinion and was told I had 0 cavities, just 2 areas to keep an eye on.

I have gotten my teeth cleaned every 6 months since childhood. I have never had a painful cleaning in my life until the one I received here, which left me in tears. I continually raised my hand to signify that I was in pain (if the tears streaming down my cheeks and quiet groans weren't obvious enough) but the hygienist didn't stop using the cavitron. She basically told me to suck it up because she didn't have time to do a scaling by hand. She then had the nerve to try and sell me Invisalign. I had braces when I was young and my teeth are already straight with a perfect bite.

The facility is also very shabby and could use a serious remodel. There is no reason to go here considering there are many superior dental offices in the area that also accept most insurance plans.

I purchased a Groupon for the zoom whitening and had a great experience! The dental assistant was great in talking me through the whole process and made sure I was comfortable because it was my first time.

Honestly, my teeth were quite white to begin with, but I just wanted to get whitening done because parts close to my gums were starting to turn yellow. I was expecting a not-so-huge difference because I have bleached my teeth before and the results were never drastic or super noticeable (as my teeth don't stain easily and I don't drink coffee or smoke). However, after getting Zoom done here my teeth were NOTICEABLY whiter! I was honestly pretty shocked because my teeth now look FLAWLESS, but not to the point where they look fake.

I didn't feel any sensitivity initially but after I left I felt MINOR sensitivity, but this feeling only lasted for less than a second. Overall the process was painless and the results were well worth the price. I will definitely get Zoom done here again!

On Saturday, August 8, 2020, I waited 3 and a half hours to get service, which took 15 minutes. There was only one receptionist at the front desk processing the paperwork which delayed the service I received as well as the 6 other customers before me. There should have been more than 1 technician to take X-rays to also speed up the process. I do have to say the technician was doing her best for only 2nd day on the job. Another female worker (maybe another technician) stated to me that she has nothing to do with so many clienteles being given appointments at the same time. This Manhattan Office needs to do better as far as setting up so many appointments and having customers wait 4 hours. Management needs to do better.

Very pleased with my Zoom whitening and cleaning!
I got there a little late, the staff was very cool about it and when I arrived there they were welcoming.
I did 3 sessions of Zoom(each interval is of 15 minutes) and it was all I hoped for. Hollywood white is what I got!
When I got to work I had 10 of my coworkers stand next to me in front of a mirror and were all shocked to see the results. I had to send them all info on the this place lol

I have used Crest whitening strips and I'm loyal to the crest 3D white toothpaste(for years) and they worked but never achieved the result I got with Zoom.
5 shades whiter... FIVE!

VERY HAPPY!
Will come back
THANK YOU SO MUCH

So I bought a groupon for zoom whitening here. The staff seemed very professional. Although it was a dental assistant that applied the zoom paste and UV light, I felt she was very professional.

If I had dental insurance, I wouldn't hesitate to choose this dental studio.

Only go for the zoom- it IS the best around- they use a totally painless procedure that is very different than the other dental studios around, so there must be something to it, because I have yet to see it since ( been to two other studio). I have NEVER had the same results, and have ALWAYS had terrible 'zinger' like pains after this experience, and was always disappointed. Highly recommend for zoom!

They they do not take insurance for the dental practice, and I was told I had one cavity and one about to form so I waited until my dental coverage was available and went to Concerned Dental in midtown who takes insurance. I had a fantastic cleaning and full x-rays done 2 years later, never having pain within those years- guess what- no cavities.

Dentists have a bad rep and this could be why......

I live in Brooklyn, but usually go to Manhattan for medical anything, as doctor's office have a tendency to be more aesthetically pleasing and what I remember visiting in the suburbs, cleanliness, politeness, etc.

This office is more Brooklyn style, it's not dirty, but it's tiny and not...particularly nice either.

The dentist is very nice. However, on an appointment to get 6 fillings in one day, the anesthesia wore off and I felt moderate pain through the last 10 minutes of the procedure.

My main complaint though, is the unprofessional billing practices. I set up a payment plan for $150 per month. Each month the office called me beforehand and let me know they were about to debit my card, which was appreciated, though a bit unnecessary, since I'd already agreed to do that.

However, due to a card number change (according to the office) they stopped withdrawing payments, and calling as well. I assumed the payments were still occurring, though they were not. I never received any notification from them that I was late or behind on payments.

Then, all of a sudden I notice a $400 deduction at the end of January for the balance I didn't know I owed. First of all, you were able to pull money from my checking account, but quit deducting regular payments for almost six months because my debit number changed? Why didn't you just pull the payments from checking?

You call when it doesn't really matter, but when a phone call is necessary, i.e., we need a new debit number for you, you've missed some payments, etc. none is forthcoming? Weird.

The office was defensive, claiming it wasn't their responsibility to call me. And that I should have been on top of things. That the EOY deduction was automatically done through their system and that's what I signed up for.

No, it was not. At no point did anyone notify me they had a policy to deduct all moneys owed at the end of the year in one fell swoop.

Also, yes, we're all responsible for our debts. But it's just basic accounting and good will business practice to notify a customer if they're behind. They have my phone number, they have my email, they have my address.

If you're looking for a nice dentist, with mediocre staff and shady billing practices, in a so-so office, go ahead.

the staff at Downtown Dental Studio is amazing. They were empathetic and patient. My situation was challenging and Dr Lee and his staff made me feel at ease. We have only begun on what will be a long series of procedures. I highly recommend them
If you have fear or are apprehensive they will take care of your needs.