Domino's Pizza

Elite '08

8

126

Alan B.

Fremont, CA

Avoid this location at all costs!  Dominos are usually well run and provide a good pizza.  Make sure you do not order from this particular store.

Tonight I called and placed an order for three medium pizzas. I was told it would take approximately  45 minutes. An hour passed without delivery, so I called to ask about the pizzas.  The lady answering the phone sounded surprised that I hadn't received them. A young male then got on the phone  and gave me a song and dance about how a woman called up and canceled the order. Supposedly she gave my phone number and knew the exact pizza types.

I explained that wasn't possible as no woman lives at my house. I then asked for the manager. The young man said he was in charge. I asked when the real manager would be back. I was told, "He's in Afghanistan for two months."  

Someone called, knowing my phone number and exact order?  That's ridiculous.  Better that I had been told the truth that they were busy and forgot. The young man offered to get me out my pizzas with another 30-40 minute wait,  and he would give me a free coke.  I informed him that wasn't really a satisfactory resolution.

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5

45

John W.

Fremont, CA

All of my experiences with this location have been good ones, whether carry-out or delivery.  Tonight, for instance, both the man on the phone and the man who delivered our pizzas were very polite and friendly.  The orders were correct, delivered within a reasonable amount of time--and the pizza was hot & tasty!  

The only thing I could ask of Domino's--and this would be as a chain--is to offer a wider & more interesting selection of toppings.  As it is, though, the price is right, the pizza is good--and you can even get at least 4 different crust styles, from extra-thin to extra thick!  I'm happy to order my pizza from this location, knowing I'll be satisfied.

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