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Review Highlights
“Friendly staff, fast and timely tracking, hot and delicious pizzas!” in 2 reviews
“I ordered a pizza for pickup over the phone and it was ready in no more than 10 minutes.” in 3 reviews
“Love their Italian sub, it was just right, they delivered the food in less than thirty minutes, The driver was very polite and patient.” in 3 reviews
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Overall rating
39 reviews
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1 star
- Robert M.NY, NY071Jun 12, 2022
Love Dominos, but this specific location has some extremely lazy employees over there. Whenever we are at home, we try to order pizza hut because we know the local dominos is like this. When we are out of the area, we order Dominos and it's always fine - as long as it is not this store, Dominos is great.
With this specific store, the vast majority of times there are quality issues, whether it be the wrong order, toppings scattered only on certain parts of the pizza (even though we always order toppings on the full), or a pizza that looks like it was literally cut by a 3 year old.
I've included a picture below of our latest interaction with this store. We had 2 pizza exactly like this in 1 order. Cut like a 3 year old and there are pineapples scattered randomly on there for some reason (not supposed to be - likely a joke by an employee?). The tracker has unfortunately expired so it no longer says the name of the employee who prepared it, but i believe it was something like "Zashan" or something like that...
Basically, if you're having Dominos and this store is your only option - just do pizza hut. If you're anywhere else, Dominos is the way to go.Helpful 0Thanks 0Love this 0Oh no 0 - Doug M.Ashburn, VA02Nov 18, 2022
Late, cold and damaged pizzas. Manager hung up on me. But they sent an email to buy more....never again! Goodbye Dominos !
Helpful 0Thanks 0Love this 0Oh no 0 - Melissa M.Virginia Beach, VA3512Nov 12, 2021
Refund was issued and we will try them again on another night.
We ordered a pizza at 5:50 pm. The estimated time for delivery was for 35 - 42 minutes. At 6;47, we still had no pizza and the tracker stated that quality control started at 6:01 pm. It then states that the pizza left the store at 6:39 pm. Why would I have to pay for food that sat at the store for over 38 minutes before sitting yet again in the car? It is over an hour and we still have no food. Tried calling the store but I was put on hold for over 10 minutes and gave up.Helpful 0Thanks 0Love this 0Oh no 0 - Cathy G.Ashburn, VA045Mar 5, 2021Updated review
Ordering online, Domino's Tracker, hasn't worked for two weeks. Calling gets you an unhappy employee who can't get you off the phone soon enough. All of takes away from the yummy taste of their food, which surprisingly arrives quickly.
Helpful 0Thanks 0Love this 0Oh no 0Oct 4, 2020Previous reviewIncredibly to order. Large selection. Quick delivery. Yummy Hawaiian pizza with a unique twist. I'll be back.
- Chris W.Sierra Vista Southeast, AZ02Jan 21, 2022
First, we all love Domino's, and we have a weekly pizza night. However, this is one of the most inconsistent pizza places we've ever had, and we've lived a lot of places. Our orders are frequently late, wrong, cold, or some combination, and the staff tonight decided that they just wouldn't talk to you on the phone (hung up immediately). We're moving on.
Helpful 0Thanks 0Love this 0Oh no 0 - Katie R.Leesburg, VA06Oct 31, 2021
Garbage. Rude people, terrible customer service, missing orders. Pizza Hut would be much better.
Helpful 0Thanks 0Love this 0Oh no 0 - Mitchell G.Ashburn, VA312Sep 22, 2020
This place is absolutely fantastic. I ordered a pizza for pickup over the phone and it was ready in no more than 10 minutes. The service was very friendly and making sure that my order was right and that I was satisfied. Finally when I got home, the pizza was still nice and hot and tasted DELICIOUS!! Love this place can't wait to go back.
Helpful 0Thanks 0Love this 0Oh no 0 - Maulshree U.Ashburn, VA204Feb 16, 2020
Ordered pizza today from the Junction Plaza location for delivery and the pizza was cold. The delivery person brought the 3 boxes to the door in his hand so I wonder if he even had it in the insulated box they bring the stuff in. Not even warm but cold pizza and I started having it a couple of minutes after I got the food.
Helpful 0Thanks 0Love this 0Oh no 0 - Rob R.Ashburn, VA021Jan 3, 2020
Ordered pizza on-line for pickup. First time for this store. Tracked on website- showed it was ready. Went to store- monitor showed pizza ready in my name...no pizza. Fail.
After asking driver if he took it by mistake, the employee advised he would need to make me a new one. I asked if there would be a break in price- they refunded price of pizza. Still waiting- but gave me time to type this review.
So- 2 stars since they offered refund. Would have been one star otherwise.
First time- big fail. Won't go back.Helpful 0Thanks 0Love this 0Oh no 0
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