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It's a very nice Marriott inside and outside. It's a little expensive but the rooms are nice, and the room service is good. I'm not in a hugely descriptive mood, but I do enjoy this Marriott!
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Out of 5 possible stars, I would rate this hotel as 3.5-4 stars.
I stayed here for two nights on a business trip in late February and I enjoyed my stay for the most part. The room itself was nicely appointed and the decor was lovely. The bed was a wonderful cozy treat to sleep in after a long day. The concierge staff was a delight and the front desk staff were also amazing. The valets were professional and efficient when it came to getting my car but one morning they took over 20 minutes to bring the car. I know, no one is perfect but I had an important meeting to attend.
The hotel's location is ideal for walking to nearby restaurants, bars, sports events and shopping. The area itself is very nice.
The only drawback that I experienced here was the room service. One morning, I placed an order for Marriott's famous Crunchy Grilled French Toast (listed on the menu as low-fat) which is made with whole wheat bread, Egg Beaters, and then topped with strawberries. Reduced calorie syrup is also included. Yet when my breakfast arrived, I realized they brought me regular french toast made with white bread, whole eggs, and the regular, calorie-loaded syrup. I was very disappointed to say the least. I wanted to call room service back to correct my order, but I had a business appointment and there was no time. I took two bites and left.
I felt either there was a mix-up in the kitchen, someone was being lazy, or they felt I wouldn't know the difference. Despite this, I have to say that my stay here was nice and the staff were friendly and helpful. But when ordering room service, I guess one has to make sure the order is correct when placed.
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Better than i thought it would be. but still needs some work. especially the "spa."
good for kids
room 637 at the end, with extra space at entry
positives: very accommodating to my requests for refrigerator for baby formula and breastmilk storage (gave me huge one with freezer compartment!). and provided a humidifier when asked. But the latter was cheap/gross looking and didn't know how to use it. Blackout curtains worked very well.
no safe, no mini-bar
"spa" = 1 room in the gym. gross locker, dust all over, afraid to put my clothes there b/c if it fell, then would get dirty
kristi - great masseuse for deep pressure/tissue
music from the gym and chlorine from pool pervaded the massage room despite masseuse trying to cover it up to the best of her ability with room music
need slippers...
business center has free 20 print outs, 20 copies BUT was broken.
conference food - lunch - one time had turkey wrap. I hate wraps! prefer sandwiches with bread!
chris at valet parking very helpful. He made
sure I knew which direction and checked when he didn't know. I would have gone the wrong way otherwise.
front desk at 1am was not helpful. My husband just wanted to print out boarding passes in pdf format on flashdrive. Instead they made my husband go all the way back to his room on 6th floor, get info and back to kiosk and print himself. But it was good they had a kiosk to print boarding passes for free.
the marriott city center occupies the bottom 20 floors of the MCI building in downtown denver.
marriott's new bedding (including down comforter and feather pillows) really made staying at this hotel worthwhile. gone are the days of the tacky printed comforter with standard fuzzy hotel blanket underneath. bad style has been replaced by comfort.
when the curtains are fully closed it provides a wonderful pitch black environment ideal for sleeping in on vacation. as someone who tries to spend as little time in a hotel room as possible when travelling, i found it hard to leave this room.
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