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Degrazia's Autobody
Category: Automotive Body Shops Body Shops [Edit]
12324 31st Ave NESeattle, WA 98125
Neighborhood: Lake City
(206) 440-0559
$50 for $75 Certificate
Scott D. said: "Had a great experience buying a helmet for Auto crossing (car racing). The gentlemen that helped me out was friendly, low key, and knowledgeable about…" read more »
3 reviews for Degrazia's Autobody
3 reviews in English
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Review from Leo L.
Seattle, WA
12/11/2008
My car was hit at a dinner party by another guest's car, completely Saturday Night Live level comedy. He had to pay for it, and his insurance covered it.
My usual mechanic recommended Degrazia's, so I took it there to get an estimate to send to the other guy. I also got another quote from another body shop, just for comparison.
The people at Degrazia's were obviously more thorough. Besides looking at the surface damage, they went under the car to make sure that everything was in order. I went with them ultimately, and State Farm was quick-ish to settle everything. The damage was around $3k.
Degrazia's helped me with the rental car (WA state mandates that the insurance company provides a rental), took care of everything with the insurance company and my only lost time to the ordeal was about 3 hours max. They were responsible, communicative with progress and were always on MY side when the adjuster tried to make the bill smaller. No, they insisted, and the car got fixed.
The work is impeccable. The car looks like new, the paint blending was accurate and there was no over-spray whatsoever. They even vacuumed the whole car, cleaned the interior, polished, washed it, and dressed the tires before returning it to me. It looks even better than before it was hit.
Normally I have very low expectation with any auto related service, but DeGrazia's people made sure everything was done right, on-time, on-budget and that the impact on my life was at a minimal.
What a breath of fresh air in the auto-service industry. I highly recommend them. -
Review from Skip J.
Seattle, WA
6/5/2007
Somewhat long story made short. Last winter snow I get a call from building security at my job telling me that my car was hit. And that the guy who hit me was waiting in the lobby. Dude tells me that after giving my front driver's-side quarter the Crunch n' Munch treatment, he left me a note and drove to some appointment he had. Came back with the insurance info (not his car) and had security look me up. Then, as I took down the insurance details he changed my tire for my hassle. All within about 2 hours time.
I tell you that because I wish nothing but good karma and Sunday driving for that dude. A stand-up man fo' sho'.
Anyway, Degrazia's did the repairs. I have no idea what the whole deal cost since insurance was paying, but I'm sure it wasn't cheap. Degrazia's handled all the details (body work, estimates, insurance, car rental, etc.) and got me back in my car in about 10 days. They even let me return it to redo the alignment (which was done, but not to my satisfaction, at the Toyota dealership down the street) a week later.
Great customer service. Kept me informed on progress every 2-3 days. Drove me to the rental place. And would have taking me to Toyota to fix my alignment if I wanted to. -
Review from sara o.
Kirkland, WA
2/2/2010
I was calling around to get some basic info and pricing on body repairs. The man who answered the phone was very rude and short, not helpful at all as if he didnt want my business. I was hung up on after my first question... how about that for customer service!! Try looking elsewhere before considering this place.
