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Categories: Hair Salons, Nail Salons [Edit]
2054 Treat Blvd Ste BWalnut Creek, CA
"I love this salon! I moved to Concord one year ago and I was really afraid of having to find a new salon. I researched and found this salon…" read more »
I have to defend David's Hairporte for one reason.... Diane.
Diane has been cutting my hair for 11 years and I used to see her at Cutting Loose in Concord. When she transferred to David's Hairporte, I followed her because she is the only one I'll allow near my hair. I can't speak about the work of anyone else in there because Diane is the only reason I step foot into that salon. It caters to an older crowd of ladies and hasn't been renovated in years... It looks like a salon from the 70s. The people there are pretty friendly, (I preffered the atmoshpere at Cutting Loose a lot more) but it's really about the person who is behind the chair, not the ones surrounding it. If you need a haircut or color or highlight, Diane is my girl. I'd let her do my hair in a dark alley with box dye and a pair of gardening shears if it came down to that. She's amazing and the only one I trust with my hair!
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So Steven G suggested that he and I try to find a place close to home to get our hair cut. Mind you, because I work in the city I found myself continuing to go to the barber shop in the Castro for my haircuts. I should have kept it that way. My experience at David's Hairporte takes the cake for the worst haircut I have ever had in my life. Coming from a guy that's pretty bad. For a guy that wants a crew cut, how can someone screw up on that? I have an answer.
We had appointments with her for noon and arrived right on time. Thinking to myself that I just need a quick clip and have to go to work, I sat down in the chair. I explained that I like a Zero on the sides, a Two on the top, and blended together high and tight. In other words, a Crew Cut. She said, "oh that's what I used to do for my brother when he was in the army." I thought perfect, she knows what I want. Wrong!
She proceeded to walk to the back and ask the owner, David what a Zero guard was on the clipper. He explained to her that it was a zero, because you don't use a guard. The metal clipper directly on the head. So she came back. turned on her clippers and started to shave. She used the Two on the top sloppily leaving large chunks of long hair. Then she took the guard off and started on the sides. She was all over the road. Then to my horror, she turned the clippers off and put them down.
I thought, what in the hell is she doing? Then when I thought it couldn't get any worse, she picks up her scissors and comb. In my life, of having this haircut done relatively frequently over the last decade, I had yet to ever see a scissor used once. I glanced at Steven G and gave him the look of death. I just knew, OMG, she is going to ruin my haircut. And she did snip by snip. She repeatedly used her comb and dull ass scissors which kept pulling my hair out. I can only guess in some kind of attempt to blend the damage.
No luck, after nearly 30 minutes of her snipping away with her scissors and ripping it out, my hair looked worse than if she would have just left the screwed up clipper job alone. Very patiently and calmly I whispered to her, "Can you do me a favor, could you please just take the Zero and take it all off?" As tears welled up in her eyes, she said that she was sorry. I reassured her that it would grow back and that it was okay. She started with the Zero, not doing much better than she had before.
She abruptly stopped cutting for some reason. She ran to the front desk and told the receptionist not charge me. She returned, said she was sorry again and that there wouldn't be a charge. She told Steven G that she would not be cutting his hair and that he could make an appointment with someone else. She then went to the back room and proceeded to ball her eyes out.
Angered by my bad hair cut, but remaining perfectly calm, I check in with Steven G. He assured me that I was perfectly nice with her and that she was having some kind of melt-down of a personal nature. After waiting a minute she never return to finish shaving my head. The owner who was in the back with her didn't come out to try to talk with me or make it right. I got out of the chair with a half shaved head and left. I then had to come home and quickly finish the task of shaving my head.
Based on my experience in the chair with the stylist and the disinterest by David, the owner to make the situation right or even give me the time of day, I won't be returning. It need not be said that I won't recommend David's Hairporte to anyone for a crew cut.
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Molly and Diane are the only two people my 10 year old son will let cut his hair. (He prefers Molly but Diane does a great job too.) For a boy, my kid is pretty picky. He likes his hair on the long side and finding someone who can make it look clean and not shaggy has not been easy. He gets a much better cut than those cookie cutter cheap-o chain places for the same amount of money. (10 year old boys don't like going to high end salons so the um, retro, look of the place works well for us.)
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