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David's Bridal
3 reviews for David's Bridal
So I'm getting married in less than 2 weeks and decided several days ago that I didn't like my dress and it didn't fit quite right. Even though I signed the big "ALL SALES ARE FINAL" line on my receipt, I decided to call and see what could be done - be it alterations or a new dress.
I walked in with my dress and was told I could walk around and pick out some other ones to try on. I did. Being picky, I was not finding anything I was looking for. Two other women (managers?) joined my consultant and racked their brains for the perfect dress for me. After several misses, they found me "the one"!! Form fitting, mermaid style, a size 4, in stock and never been worn....what more could a girl want?!?!?!
Oh wait, a girl could want it to be less expensive than the one that was being returned! Guess what? It was $150 LESS! Could the stars be more aligned right now?
David's Bridal doesn't give cash back, so I had a $150 credit to spend in store. I picked up some things I needed, some things I didn't, and I was on my way. Painlessly. Holla.
1 Previous Review: Show all »
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9/25/2009
Well, it's the end of September and I'm getting married in the beginning of December and let me be… Read more »
Thank God I'm not the bride. As it was, if the sales clerk had not walked away to never return again, I would have ended up arrested for assault - that's right, I would have beat her up with organza and taffeta and big ass bows.
I'm the Maid of Honor in a wedding taking place out of state, with the bridesmaids all over the country. So a chain makes sense, everyone can go in, try stuff on and we are all happy, right?
Well, apparently David's Bridal only keeps a dress in stock for a few weeks at a time, as every dress we liked was discontinued as soon as we reached a consensus.
Finally, we had the dress picked out, and I went in to try it on. I'm generously endowed up top, and not all dresses are cut for girls with boobs (that's right, I'm willing to admit it.) So anyhow, I should have been an easy sale, I walked in with the model number of the dress, and just needed to try 1-2 sizes on.
The girl told me that it was my fault they couldn't find it in better sizes or colors, because "I chose to shop on the clearance rack." Excuse me?
As I was standing there in shock, still awed by the gargantuan bitch-tasticness of this little twaddlebag, she handed me a size 20. A SIZE 20. Guys, I don't expect you to understand that, but ladies, I'm a 12-14 - so maybe not empty envelope thin, but still - that was just downright rude. Either the murderous look in my eyes kicked in her fight or flight instinct, or she's even ruder than I thought, as she said "I'm helping OTHER customers" and walked away.
I found the dress in the wrong color but right size, tried it on, no help, took my own photo in the mirror (bride wanted to see it) and left the store. I bought the dress online, with a coupon code I found. No commission for the little clerks, and I by the time I shared the coupon code with all the other bridesmades, it was pretty much like getting a whole dress for free.
When it's my turn to shop for myself, I will not be counting on David's Bridal.
I've been to this David's Bridal location twice in the past two months; once in mid-January to buy shoes and then this past weekend to buy a bridesmaids dress. Let me break down this review into the two times I have been to this DB.
Trip #1 - Shoes: Went on a Sunday afternoon in mid-January. Brides, mom, and friends galore...ahhhh get me out of here ASAP! Thankfully shoes do not require much help so this was a quick trip. The selection isn't huge, but there were enough for me to pick from. I had done some research online before going, so I found the four shoes I liked and tried them on. Settled on a pair and went up to the register. It took me a few minutes to get rung up - this store really needs to clearly mark lanes or do something to tell us where to stand if we are not buying a dress. The salesgirl who rang me up was super friendly and answered all my questions regarding shoe dying. I was in and out of the store within 20 minutes or so. 3.5 stars.
Trip #2 - Dress: I decided it was probably time for me to go pick out a dress and order it for the August wedding, so I headed back to DB this past Saturday afternoon with my husband whose very honest opinion I wanted. Now I understand bridesmaids are only the backup singers in a wedding, but seriously it's not reason to completely ignore them when in a store trying to find dresses to try on. It took us almost 20 minutes to find someone to help us out. The store was not that crowded (I think I counted maybe five brides at the most trying dresses on) and there were sales people who would walk by us, not acknowledge us when we tried to get their attention, and then just stand around. Finally we were helped by Amber. She took the list of dresses I had written down, found them for me and set me up in a dressing room. Then she disappeared for the rest of my visit. I don't know if salespeople at DB work on commission, but if they do, she owes her commission from the sale to my husband because he did more work than she did. Luckily I found a really cute dress knee-length dress (note: they do not have very many short - knee length or tea length- dresses in the store...most are long) and got 15% off since my friend bought her wedding gown from DB in Ohio. Again, it was a nightmare trying to get rang up and after 70 minutes in DB from start to finish, we emerged. 1 star.
I think the layout of the store is odd and they clearly need more racks for bridesmaid dresses as the racks they have now are packed way too tightly. Also, it would help if they had more sizes in dresses...it was almost impossible to find size 4s to try on and I was stuck trying on 8s for the most part. The register area is small and cramped and they really need to better organize it so people aren't just crowded in no semblence of a line waiting to be rang up.
Hopefully my next trip to drop off shoes to be dyed will be quick and painless. I can only hope so.