- Restaurants |
- Nightlife |
- Shopping |
- Movies |
- All
Danny's Family Carousel Car Wash
Rating Details »
15 reviews for Danny's Family Carousel Car Wash
So apparantly there is something in the water here---because I had a completely different experience then most everybody else. I come here on a regular basis---every time I need a car wash or oil change. They have always done a great job (yes its slow, but remember that whole turtle and hare story???). And while it might be a bit overpriced, I kind of enjoy having a nice waiting room to sit in while my car is getting sparkly clean!
I will continue to give this place my business...but, after all the other reviews, I will probably stash anything valuable in my purse beforehand.
No shock at all on the numerous bad reviews for Danny's. I wish I would have read them before I took my car in. Why you ask? Here goes:
They stole my change (probably over 15 bucks).
Exterior was dripping with water and back was streaked with mud.
They wrote on the car window, "basic wash" and it did not come off after the wash.
If they vacuumed the interior I couldn't tell, I can tell you they didn't vacuum the floor mats, or the driver's side.
They didn't wipe down the interior; there was still dust exactly where I left it.
Normally I would have back to complain, but after waiting over an hour I just wanted to get F out of there. Danny's should take some lessons from Los Olivos, they do a proper car wash.
1 Star is generous.
Everytime I go to this place I wonder why. Why do I pay for the VIP wash when they do no more than what you get for the basic? I went this last weekend and my SUV literally went from vacuum to wash to interior in less than 10 minutes.
Yes, you'd think that would be a good thing. But there were literally 3 cars ahead of mine in the row it was in. This place is based on pushing cars through, NOT cleaning them.
They did nothing more than smear their cheap version of armor-all on the tires and wash the windows. This is VIP? What a joke. I told the attendant (who actually spoke english!) to run it through again, this was pathetic, but he said, no I'll clean it, and he took a dirty rag out of the back of his shorts (he might as well have used his tighty-whities, they'd be cleaner) and started rubbing down the console and such.
Yeah, that's what I want. Danny, you should be ashamed to put your name on this joke of a car wash. And I should be double ashamed to have run my car through this place repeatedly over the years. What am I thinking? I'm an idiot. Never again.
Convenience is about the best thing I can say about Danny's, as they are in a handy location for me and are quick. OK, the outside of my car generally looks pretty good after a wash here, but hey - it's a compact without any trim, so the average high school fundraiser car wash could achieve that... it's the inside job that always disappoints. I think they do only a cursory pass over the large surface areas inside, as the nooks, crannies, corners and edges never seem to get cleaned. Other than shining the tires, the "Works" wash gives the same results as the "Basics" wash - think twice before spending the extra bucks.
If you could leave a 0 star review for Danny's, that's what they would get - not even one. Maybe it's my mistake for leaving my iPOD in the back of the car, in the gym back, in the zippered pocket and in the armband, but paying $20 for a car wash and losing a few hundred dollars in stolen property...
They did leave the earphones, though. Lucky me.
Sign at Danny's: $29.99 Oil Change and car wash included
Receipt in my pocket: Full service oil change $29.99
Car Wash upgrade $3.00
8 Qts Synthetic oil $36.50
Special BMW filter $10.00
Air filter $24.99
Grand freakin total $111.24
Expression on my face :(
They just phone it in. On top of that, they bother the heck out of you to spend more money there, and then they take so long to finish that you're in too big of a hurry to notice just what a lousy job they have actually done.
This review is especially for their Scottsdale location at Shea/Scottsdale Road, but it really applies to all of their locations as I have used many of them over the years.
I lived in the Phoenix Area for more than 40 years before my current job took me to Southern California. During that time I drove vintage cars and always wanted them to be looking nice. In the mid-nineties, the car wash that I had frequented 2-3 times per week for years changed hands and the quality just fell apart. I had noticed Danny's all over town, and decided to give them a try.
They were spectacular in those early years. I got great service, everyone was friendly, and you didn't have those annoying "how about a detail, oil change, upgrade to first class" upselling as you drove up. You chose, you paid, you hung out in a nice place while they really cleaned your car up nice.
Then somebody got greedy... At first, there was this attack of the upsell elves coming up to your car and asking you if you wanted to buy more stuff, sometimes two-to-three times. I fended them off at first, but they became so persistent that I complained, and well, I got a bewildered "it's our right to make money" attitude from them, so I basically started looking elsewhere and just used them when I was desperate.
Cut to the present. I came back this last weekend to visit family, and my volvo wagon was a mess. Kid, dogs and busy wives lead to a critical mass where the car just needs to get washed once a month. I had some time so I took it to Danny's which was close by. Bought the "Royal" wash which set me back nearly 30 bux. I was sure my car would be clean enough to build a satellite in when I got it out the other side.
Well, after being chased around the exterior waiting area by bees for 45 minutes, I finally saw the attendant waving his rag at me that my car was done. Or at least to their standards.
But not mine, oh heaven's no. There was still bird poo on the roof. When I pointed this out, the guy sheepishly griinned and made a half-hearted attempt to rub a few of them off with a rag. When I scratched at a couple with my nail and they just came away, he just shrugged his shoulders.
We were in a hurry at this point, so we just got in and sped off. But wait, there's more. While we were driving back to the house, we noticed that they hadn't vaccuumed around the inside of the car in any "not so hard to reach" areas like the center console or under the front of the seats. I can sometimes forgive not getting in the nooks and crannies, but there was still TRASH in some of the places.
Looking around more, I noticed that the car's interior handn't really been "protected" with the goo they use -- the tops of the doors, the dash top, and that's about it. The center armrest was filthy and definitely not clean, and the back seats were still dry as a bone. I noticed that the workers there obsess over new cars and cars with lots of chrome. As I was dodging the killer bees I watched in amazement as the chrome bumper of a very large Ford pickup was polished like the mirror of the Hubble Telescope.
But they are totally phoning in the work on the family car. My 8-year-old Volvo is far from a beater, but it doesn't compare to some of the exotic French and Italian stuff I used to have. I still feel it should get the same attention, especially at $30.
Eh. I haven't been too impressed with these guys, and I've had my car washed there several times. They do a decent job, but even when I explicitly tell them to clean the crap (literally) off my roof they never bother doing so. No tire dressing that I can see, even with my deluxe wash.
Maybe I need to go first thing in the morning, when they're awake and actually have energy. Who knows. I need to definitely look around for some other places.
Okay, so it looks like this place is hit and miss and I have an idea why......... because people have different expectations on this whole car wash thing. So if you are super picky and have so many valuables in your car, why not just wash it yourself? I mean, these people are sweating balls washing your car and you only paid 7.99-- good lord, I would barely clean the inside too if it was 117 degrees and I get a 50 cent tip from the a-hole in his mom's BMW.
I hear people complain about Danny's in person not necessarily from YELP-- so this rant is for those that can't even voice their opinion on here. But anyhow....
My car is WAY CLEANER when I leave than it was before I got there and that alone makes me hap-hap-happy.
I also got paint balled recently and the cleaner I used messed my paint up pretty badly, Danny's fixed it for me for the bargain price of $79.99 (is this a bragain????) and they shampooed the carpets too. I'm just happy the paint isn't forever ruined now. I hate HS kids.
Bah! Below is my outdated review. I hate Danny's. Do not come here. I got my oil changed and they forgot to put a plate back on the bottom of my car. I found out when I brought my car into the dealer for a repair. They were like, uh, do you know part of your car is missing.... my friend also had a bad experience. Over $200 for a crappy detail job. Don't bother.
What to say about Danny's... It's a full service joint. You can have your car washed, oil changed, tank filled all while relaxing in an air conditioned sitting area. The prices are on the high side and it can be quite busy. I'm still looking for a cheap place to get my car washed, but I do bring my car to Danny's for oil changes.
It's really weird how this place keeps getting ripped apart in the reviews. I've been there many times. It's huge. It's a big operation. Sometimes there are glitches. I've never experienced one though I'm sure others have on occasion. That's just the law of averages.
I went there recently with another friend in her own car. Their system was a model of efficiency. My car was completely clean. Nothing was broken. Nothing was stolen. An asteroid didn't land on my head. Nothing bad happened. I paid them some money and they cleaned my car. I was happy and so was my friend. We drove off happily ever after in our shiny vehicles. End of story.
I have been several times just because it is convenient. Last time, I had two shirts stolen out of my backseat. I went in and told the manager. He acted like I was making it up. I paid to have my car detailed and spent almost $80.00, and it looked like I got the basic wash. They didn't even get all of the tar (my main reason for detailing) off of the guards. I will never go back. I would rather do it myself than be so mad that I wasted the money everytime I go to Danny's. Ok, the owner must be a complete idiot. He will have the guys for immigration in soon asking for green cards. Talk about a "run for the border". Taco Bell.
2 Stars. I don't think they do that great of a job. If your car isn't very dirty to begin with, you'll probably be okay. But if it is, it won't be completely clean, and that's almost a guarantee. If you take the time to look your car over, you'll notice that they missed a spot, or twenty.
And if you tell them that, they aren't all that gracious about it. They get kind of annoyed, but when you're paying to have a clean car, that's what you should get, right?
Danny's always does a great job. Their staff is friendly and accommodating. Their lobby is so fun..some much stuff to look at and enjoy. My kids love the toys. My car every time looks great. Once you go there I promise you wont go anywhere else...cobblestone, weiss guys...don't waste your time.
"Been there - done that", with this discrepant racket. Besides the mediocre wash jobs - the customer service, in a blatant word - SUCKS. First, they threw out my clothes that were slated to be taken to the dry cleaners. That car washing cost me nearly $300. I boycotted the place after the owners claimed no responsiblity.
Then, in a desperate moment over a year later - I had an oil change and a wash just before leaving town on a Sunday morning road trip - nothing else was open. I was told that the transmission fluid was low and it needed to be filled. Halfway up the hill on I-17 North there was pinkish crap blowing out of the tail pipe all over the back of the SUV and the idiot light on the dash indicated trouble. The diagnosis given to me by the car repairman enroute was the transmission fluid had been over filled. Nice. Of course, Danny's Car Wash was not responsible. I now done with them - figuring I got off lucky with the vehicle still in tact.
But, you'd think I was from East Texas - the third time is really the charm. The car was "For Sale" and I had painted this fact on the outside of the back windows in water soluble paint. In my final heinous act - I ran it thru this car wash, calling attention to the windows to the incipient attendant. He assured me it was "No problem. We'll get you all taken care of." The car wash complete and not outside my realm of expectation. It was rendered to me with remnants of paint still plainly on the windows and the attendent present shrugged his shoulders. When I pressed the issue, he suggested I to speak to the manager. The rudimentary attendant was no where to be found. The manager appeared. Cut to the chase - they didn't even try to reclean the windows. In the final scene I was driving out of the lot with dirty windows and the entire outside staff flagrantly geering and laughing!
I know... sounds like the dumb chick in the horror film - but I think it's safe to say - that was the last time I left tracks in that driveway. If I could deduct stars from this business, I'd give them MINUS - 5 stars. There's my experience and opinion of Danny's Family Calamity Car Wash.
Check out Quick n Clean on 16th Street and Colter - Fabulous! Inexpensive. Excellent customer service!
