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Crowne Plaza Hotel St. Louis - Downtown
Categories: Event Planning & Services Hotels Hotels & Travel Hotels Event Planning & Services Venues & Event Spaces Hotels, Venues & Event Spaces [Edit]
200 North Fourth St.Saint Louis, MO 63102
Neighborhood: Downtown
(314) 621-8200
- Nearest Transit:
-
4th St @ Pine St (40, 99)
Broadway @ Chestnut St (40, 40X, 410X, 58X)
4th St @ Market St Drury Inn (40)
- Price Range:
-
$$
- Accepts Credit Cards:
- Yes
- Wi-Fi:
- Paid
29 reviews for Crowne Plaza Hotel St. Louis - Downtown
Review Highlights
"SUPER close to Arch and Courthouse - an easy walk."
(in 15 reviews)
"Everything was within a short walking distance too."
(in 5 reviews)
"The room is quite spacious and clean."
(in 6 reviews)
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29 reviews in English
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Review from James S.
Arlington, VA
2/6/2012
stayed here this past weekend for a bachelor party downtown. It's an older hotel but its clean and the service was great. Location was wonderful too. Will probably stay here again.
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Review from Gina L.
Lombard, IL
Beautiful hotel. We our room was clean and prepared to our liking but the view, well, where else can you view the arch up so close.
Definitely have to work on the food though. We didnt finish even though we were starving. We had a sandwich and a salad, which had wilty rotty veggies, terrible :( -
Review from Margie C.
Pawnee, IL
10/21/2011
Ugh. This will be my last visit to any Crowne Plaza. They all are like this one.
The lobby is deceiving - it's nice and looks like the hotel would be a good place to stay. The hallways and the rooms are old and dingy. The decor is dated, it's dinged up and has seen better days. The room appeared mostly clean so that's a plus.
The room itself was poorly laid out but it was a fairly large room. There was a nook behind the TV. Yep, behind it. Big enough for a chair but that's it. But for the life of me, I can't understand why the room was spacious but they made the bathroom so tiny. The toilet was almost under the sink.
This hotel is over priced. I don't know why Crowne's are old & run down but they still charge like a higher class hotel. -
Review from Vince P.
8/8/2011
More like 2.5 stars. The only reason they get that high is the location, and the room size.
Really the location is great 17th floor room with a balcony looking at the arch that's nice. Larger than average rooms. Lucky we had a killer fire works show and concert at the arch it was fun to watch from such a great location.
Things seam to go down hill from there.The street noise was overly loud I've stayed in other hotels that didn't seam to have this problem even in Downtown Chicago .Then there was the towel thing like the next day 14 hours later after several calls and broken promises finally got some clean towels.
Ok great location but in serious need of some remodeling and general cleaning. My room was less than clean and I wouldn't even sit in the chair I'm not sure what happened in it. No flat screen TV ?
Ok great location but the parking thing is like a maze and dirty, and who would put a dumpster by the only door leading in from the parking garage nice in the 100 degree heat.
Ok great location walk to the Arch and some very good restaurants near by but needs some help. -
Review from Vickie M.
Middleton, WI
3/23/2011
Ok. I'm from Philadelphia. I get the big city thing - safety, dirt, etc. Having said that, this Crowne Plaza is a dump. The parking lot is a bizarre, twisting lot with NO ELEVATORS and a maze to get to and from your car - so unload your bags at the curb.
The hotel itself seems to be mostly smoking rooms. We requested 2 non-smoking rooms, and they were out. In fact, they could not put us and our teenage kids on the same floor. We were both placed on smoking only floors (what hotel has 2 full smoking floors still?) and the halls reeked of smoke. They rooms weren't so bad, but still smelled. With us and the kids on separate floors, I am not normally concerned, but this hotel honestly felt a little unsafe (and both I and my guy grew up in large urban areas, so it's not us being overly paranoid).
The halls were dirty, and there were hordes of teens and adults shouting throughout the night. The rooms were fairly clean, as were the linens. Our rooms had a beautiful view of the arch - the best part of the stay. But they were both weird shapes - like a C shape - so the TV wasn't really visible from the bed or the chair.
Anyway, if you need a cheap place downtown, maybe this is it. But it is NOT a 3.5 star hotel. No way, no how. And double lock your door.
We stayed at another Crowne Plaza on this same trip, in Memphis. That one was a 3.5 star hotel. All non-smoking, clean, and safer overall despite being in a slightly worse neighborhood. The one in St. Louis is not at all in the same league. -
Review from Ryan C.
Walnut Creek, CA
9/20/2011
I thought this crowne plaza was very nice. The rooms are large and the hotel staff was accommodating. The staff was friendly. I gave it 3 stars because of the location. It seems like the area was pretty dead at night. Its not an area hopping with young people.
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Review from Jenny P.
1/30/2011 1 Check-in Here
The Crowne Plaza seems to be one of the more overlooked hotels in downtown St. Louis, but it does not have as much to offer as some of the other higher end hotels in the area.
The rooms are actually very large. The hotel is old, and you can tell that they have renovated the rooms, but you can still easily tell that they are old. The thermostat in our room was broken, but we were too intoxicated to bother getting another room so late at night. The customer service was friendly and accommodating. We were on the 21st floor and had an awesome view of the arch, which was nice! The bar was completely empty on a Friday evening and so was the lobby in general.
I would prefer to stay at the Hyatt, Hilton, or Millennium any day, but the prices were cheap and service was good, so I'll give The Crowne and A-Ok. -
Review from Bryan M.
Cape Canaveral, FL
6/15/2011 1 Check-in Here
This place almost got a 5-star from me! The staff was super-friendly and even upgraded my room for free to a corner room on the 27th facing the Arch...AWESOME VIEW!
The previous complaints I'd read about the hot water were never an issue for me. If anything, I had to watch how hot the water was when I started the shower or I would've probably lost a layer of skin!
My room was a suite and it rivaled many apartments I've rented in terms of size. It was spacious, clean, and nice.
The hotel restaurant was not busy but the staff was very friendly. I ate alone while I waited for my party to arrive and my waiter and I passed the time talking about the NBA Finals that were going on. The food was tasty and well-portioned - I ordered the 1/2 rack St. Louis style ribs.
Con's time:
The TV's are still tube ones and remind you of the hotel's age. LCD/LED TV's would've been nice. I did notice that there were some TV's stashed in some places so maybe they're in the process of replacing them.
There is only free wired Internet in your room. If you want wireless, you'll need to go to the bar or a few other places in the hotel and pay for it (listed in their Guest Directory). I brought my iPad 2 and was pretty much screwed because I didn't own an Airport Express yet.
They were skimpy on towels. I had 2 in the room and no wash cloths.
The gym is nice and most of the equipment have attached TV's so you can pass the time. Unfortunately, the equipment is older and not gym quality and some of the equipment and TV's and equipment were OOC.
Lastly, the path from the parking lot to the hotel goes past a dumpster and there is no way to avoid the smell. -
Review from Kirstie H.
Camas, WA
6/2/2011 1 Check-in Here
Our team came here for the FIRST Robotics Championship and they gave away all of our rooms. Even after we had two mentors check in at 4:30 and be told their rooms werent ready. Had to sit in the lobby for 2 hours until they scrambled to find us rooms not equipped for the number of people they were for. Very disappointing. On top of all of this, they ran out of towels for the hotel. Yes, that's correct- they overbooked the hotel, but didn't have enough towels for the FULL hotel. One day housekeeping didn't even get to our room.
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Review from Brea M.
Saint Louis, MO
7/7/2010
My husband and I opted for a Stay-cation and stayed at the Crown Plaza. It is crazy to me that I have lived here for 5 years and every once in a while I feel like a get a totally different view of the city!
Pros:
Great location
Wonderful view of the arch and downtown from the rooftop.
Most rooms have a balcony
Pricing is reasonable
Walking distance from several local attractions
Cons:
Decor is a bit tacky
Rooftop pool is tiny
Hotel Restaurant has little options for healthy eaters
The bathrooms in the rooms are just kind of weird -
Review from Christa K.
Bethesda, MD
8/12/2011
The location is great, but the quality is sub-par. The walls are paper thin as I could literally hear my neighbor's phone conversations, TV, alarm and showering schedule.
The rooms definitely need to be updated starting with the pillows (like sleeping on a sheet) and mattress (hard as a rock and could feel every spring). I would definitely spend more next time and stay at a nicer, more updated hotel. -
Review from Marcie M.
12/3/2008 ROTD 12/12/2008
I actually bunked up with Rachel S. on her 2nd stay at the Crown Plaza Downtown STL, and for those wondering minds out there, we shared beds with our hubbies, not each other...I know you are all sorely disappointed!
I have to agree with Rachel S. that our room, while decent, was nothing to get too excited about. It was decent size and our beds were comfortable, though a full is never quite big enough for my hubby and me. The carpet and decor needs an update, but we did score it on Hotwire for less than $100 a night, so it was well worth it.
The service was fine for us from bell boy to reception desk to valet, we had no issues and I always think that is a plus.
I don't know that I would pay the listed price on the website to stay here, but it wasn't bad for what we needed - a place to shower and lay our heads over Halloween weekend. :)
It definitely worked and I would not be disappointed if Hotwire planted me here again. -
Review from Kristie R.
Chicago, IL
11/2/2010
We stayed here with two other couples last July. It took 45 minutes to stand in line to check in, only to be told there was not a room ready for us, but one was opening up soon. The other couples were able to go up to their rooms. After an hour I called back and spoke to the manager who said our original clerk must be lying to us because there was not a room being prepared for us. Really? Bad, bad, bad customer service. Not something you want happening after a long day of traveling. We finally got a room at 8pm at night. It was a nice room with a view of the arch, but I would not book here again.
Another couple had a room on the smoking floor, which smelled very musty, and the air conditioning did not work -
Review from Jessica L.
San Mateo, CA
1/24/2009
I am so torn on this place!!!
Pros:
The very cool Sleep CD, eye mask, linen spray, ear plugs, etc - they give you.
Spacious rooms with fridge and extra sink
Self park OR Valet
SUPER close to Arch and Courthouse - an easy walk
Food wasn't too bad
Cons:
The restaurant service is terrible
My room had a faint smell of smoke
The bar is a huge open area next to the lobby and its just odd
It took SEVEN MINUTES to get hot water out of my shower
It took me way too long to find the thermostat to adjust my room temp
I love the linen spray so much I brought it to my next hotel! I'd consider staying here again but I think I would complain more about the smell and water.Listed in: Because of Work..., Hotels - across the US....
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Review from Jenny H.
Chicago, IL
1/26/2009 3 photos
I'm a fan! The only real issue I had with this hotel was the shower. It took a little too long for the water to warm up. The heat lamp in the bathroom was a nice touch though, and so was the cute satchel of sleep accessories.
Since my boyfriend booked this hotel on http://Priceline.com (it was cheap!), I wasn't expecting to have any kind of view from our room. Boy was I wrong. We could see the Arch, the Old Courthouse, and Busch Stadium! Everything was within a short walking distance too.
We were only in town for one night to catch the Blackhawks vs. Blues so we didn't have a chance to walk around and explore the city. We will definitely be back in the summer to catch some baseball games and see what else St Louis has to offer. -
Review from Sherah B.
Peoria, IL
11/26/2009
Whenever I stay at hotels, I will admit I only use Hotwire. I always get an awesome rate and it has never failed me. My stay at the Crowne Plaza was no different.
When we got there, they gave us a king size bed (ooo wink,wink). The room was on the 10th floor and close to the elevator although we never had an issue with noise which was nice. The room was also very spacious. I honeslty can't complain about the room.
My favorite thing about this hotel though is that it is literally like two blocks from Laclede's Landing and the Lumiere. Perfect! I don't want to take a cab, I'd rather walk and it was conducive staying here.
A negative: the cleaning lady tried to come into our room twice when we had told them we were not leaving until check out AND I had the door hanger on there saying do not disturb..oh well.. -
Review from Jenna N.
Los Angeles, CA
1/30/2009
Day 1- Get to my room, they gave me a double-sized room with a great view of the arch and two beds...with a mirror placed directly in front of one of the beds. Tacky. Room was BOILING hot and no sign of an individual thermostat. Call down to the front desk and was assured that while I was at work, someone would fix it. Get back from work, room was still boiling hot, even with the windows opened. Called back down, another repairman came up and said there was not much he could do but open the window and give me a small fan. Fine.
Day 2- Wake up sweating and with work papers stuck to my head. In desperate need of a shower. Turned faucet on, let it run for a few minutes, laid out my clothes. Go back in, water is FREEZING cold. Called downstairs, front-desk guy remembers me. After explaining that my room had no hot water, he informed me that they were working on the pipes and had to turn the water off. He offered to give me a key to the shower in another room downstairs that was not affected by this. No thanks, i'll wait. 30 minutes later, the maintenance guy comes in and turns on the faucet in my kitchen area, bathroom sink, and the shower. He told me to let it run for ten minutes and it should work. Lovely.
Room service is okay; tasty, but exactly what you think hotel-food would be like. Delicious bread pudding. Not much around here in way of food aside from a chinese buffet, quiznos, jimmy john's, and subway.
Sleep was comfy, pillows are too squishy, so even though they give you like 7 pillows per bed, they are paper thin once you put your head down. Either that or my head is just ginormous.
Considering my first encounter with people in St. Louis was with two prisoners (unbeknownst to me when I first starting speaking with them) who literally just got released from prison, still had uniforms on, subway in hands, and their $50 debit card, my hotel experience was overall pleasant with only a few minor hiccups. I've been to worse... -
Review from Daniel T.
New Orleans, LA
Wonderful service. Nice comfortable beds as expected at the Crowne Plaza. The room is quite spacious and clean. Awsome view of the Gateway Arch! The hotel is within walking distance to many historical sites.
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Review from Jamie J.
Chicago, IL
4/26/2009
The Crowne Plaze was pretty sure to get 3 stars from me, based on location alone. As a home base for being in town for a Cards game, it definitely got the job done.
We got in town early enough to wander Washington Ave. for a couple hours before the game. While the location's good for people going to the Landing, we were feeling lower-key and its proximity to the Wash Ave. bars helped us celebrate a Cards win. The lobby bar was comfy and surprisingly not too crowded after the game.
The room was fine. We were on the 5th floor so not much of a view, but as I said above we were here to enjoy a baseball game and the sights of St. Louis, not to hang out at the hotel. -
Review from Rachel S.
San Diego, CA
10/31/2007
Despite being a native St. Louisan, I recently moved to California and have found myself staying at the Crowne Plaza each of the two times I've returned home.
My first stay started off quite rocky. I waited outside in my car for 15 minutes waiting for the valet to get around to helping me. Upon finally getting inside and to the reservations desk, I waited another 20 minutes just to check-in. When I finally reached the front of the line the woman excused herself and said she'd be right back to help me, but never returned. There were no bellmen available to assist with my bags so I ended up pushing the big cart up to my room myself.
To the hotel's defense, there was a large convention downtown that weekend. But more staff should have been on call.
The room itself was what redeemed my stay. It was a little shabby (could use an update on the carpet and furniture) but we somehow ended up in a three-room suite on the 28th floor, complete with a large balcony that had the most magnificent view of the arch and riverfront that I've ever seen (and I grew up here!). The bed was big and comfy and everything was tidy.
The rest of our stay was smooth, and when we returned last weekend for another stay, the valet and front desk service was much improved. I wasn't entirely impressed with our room this time (they refused to accommodate my request for a room with a balcony or a view even though I later learned there were some available) but I got it for a steal so I can't complain. It was clean and comfortable and that's all I needed.
As an aside, our travel companions did not receive their wake-up call the first morning they were in the hotel. True to their guarantee (which is on the nightstand), the Crowne comped their room for that entire night to make it up to them. -
Review from Angelique R.
Chicago, IL
1/13/2008
We were looking for something cheap for one night and were pleasantly suprised when we opened the door to a suite. We had a living room, and bedroom and a killer view.
Parking was easy enough with the attached garage. In and out as you please with validation from the front desk for $10.
We even got a sleep relaxation CD, that I must admit we tried. It was a little creepy but I did pass right out. -
Review from Marci M.
Palm Beach Gardens, FL
5/19/2011
Old and dirty. We had a fabulous view of the arch but the rooms and hallways are in desperate need of a renovation. The room smelled funky. I would not stay there again.
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Review from jenna c.
5/15/2008
Service, Hospitality, Everything... the husband had to live here for almost a month, and what a pleasure. Anatasia at the front desk was our favorite... she emanates joy and kindness... if we ever need a place in St Louis to stay again... we will be back. AND the rooms are HUGGEEEE!!!!!!!
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Review from Arlene A.
4/26/2009
If you're doing the sports thing in Saint Louis, this is the place to be. You're just a short walk from the stadium, which is very convenient if it's you're first time in Saint Louis. Overall the experience was positive. The rooms are not particularly spacious, but that really is not a big deal, you're basically just sleeping there right? When I was checking out the hotel directory, I found some leftover printouts from Craigslist that were for In-call escorts which was a little on the eww side, and the parking situation in the lot next door is a total disaster. Outside of that however, everything was good. The staff members are completely professional, which was a real pleasure after being on the road for 5 hours. Good experience.
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Review from Maggie W.
Saint Louis, MO
8/10/2008
I stayed here once for a friend's birthday party, and never got over the rooftop pool. The view of the Arch on a sunny summer day was more than I could have bargained for. Our party of four was completely alone at noon on a Sunday, and it stayed that way for an hour.
Our room was nice too, and affordable, with lots of pillows and plush furnishings. But like I said, the main attraction here is the pool and the proximity to the nightlife downtown. -
Review from Ry N.
Carbondale, IL
1/5/2009
I stayed here for New Year's Eve, and I was pretty impressed with the hotel. Checking in took some time, but the clerks were extremely personable and friendly. The lobby looked great, though I didn't see what was up the escalators.
As for the room, we paid $97 base price, and that went up to $107 after the 15.49% tax. Parking was $10, so it was $117 total. The parking garage was a mess, and we're pretty sure that someone slammed into his car overnight. There is hardly any room to maneuver, and it's a clusterjam. The parking situation removes the one star.
The room was great. It had a kitchen area with coffee and a fridge. There was a decent-sized closet with an ironing board and hangers.
There was a desk (with complimentary internet) as well as a lounge chair and ottoman. The view was awesome as you looked down on the city and at the bridges.
Clean bathroom, comfortable bed, and hey, they even gave you a sleeping peacefully cd.
The room was well-kept, and I saw online where they have rates as low as $65 sometimes. I would stay here again and recommend it. -
Review from meredith s.
Chicago, IL
4/21/2009
i booked two 2-room suites for last weekend's bachelorette party. the location was perfect because both washington street and the landing are a very quick cab ride away in the rain or nice walk in good weather.
i booked the suites online for a total of $372. each suite had 2 bedrooms (1 king, 1 queen), 2 bathrooms, a large living room, and a full kitchen. we were very impressed with the amount of space and the views of the city.
the living space and kitchen were perfect for opening gifts and having drinks before heading out for the night. the bedrooms and bathrooms were clean and comfortable.
4 stars because the rooms seemed a little worn. clean but definitely a little rough around the edges. it was clear that one of the bedrooms doors had been kicked in before and was not patched very well.
sidenote: the garage smells TERRRRRRIBLE! luckily there were some hotel employees on golfcarts who helped all of the girls bring their luggage in while i checked in - a very nice touch! -
Review from Mike Z.
3/13/2009
My wife and I were in St.Louis for a friends wedding and even thought the wedding was in the West County area we stayed Downtown the first 2 night so I can show my wife where I grew up. The Crown Plaza had an amazing lobby and when when we were checking in I asked if they had any suites available and sure enough they did and it was only $30.00 more than what we were paying. When we get up to the room, we noticed that the living room area was surrounded by blinds. We opened the blinds to see an amazing view of the Arch and the park below. Not only did the living room have 2 walls that were really windows but, there was a sliding glass door to a balcony and if you step outside you have a full view of the Arch and at night it "kinda" reminded me of the times when I lived in St. Louis and of all the great times I had there. The room had a seperate bed room and a full size kitchen as well. "Well worth the extra money" The hotel had a great workout room and is walking distance from wonderful restaurants and sites. The staff was great and if we needed anything at all they always helped us. *** Whenever in St.Louis remember to eat the toasted ravioli****
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Review from deedee C.
Kansas City, MO
10/8/2008
We stayed here this last weekend and were very impressed. The room was quite large and the beds were sooooo very comfy! Pillow top matress, down comforter, 4 down pillows on each bed, and a nice little sleep kit, which inluded: lavendar linen mist, sleep mask, and ear plugs if needed. Our balcony was HUGE! Walking distance to the Arch, Lacledes Landing, the ballpark, and more! We took a taxi to Soulard to check out a friend's band and it was only $7 minus tip. All in all this is a great place! The staff was very friendly too and always at hand.
