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Country Inn and Suites by Carlson-Ontario
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3 reviews for Country Inn and Suites by Carlson-Ontario
I stayed here for a night since they took my Priceline offer and I was quite pleased. The mattress and pillows were real comfortable and the room was spacious, for the price I paid. The pool was also very inviting. The staff were very nice. The best part was the free wi-fi, I had a lot of work I needed to get done!
I did not try out the restaurant.
Let it be known, I write this review second hand, based on a series of miserable phone calls from Miss Paradise who had the dubious honor of staying at this joint. Also let it be known, Miss Paradise is not some finicky, panty-waist of a woman who calls the front desk to complain that complimentary loo-fah in the bathroom is the wrong degree of coarseness and the wrong color to boot!
However, when she's saddled with a shitty, dirty room she may speak up for herself. So, she's in in Rancho Cucamonga (fun to visit, more fun to say!) overnight for bidness. I get a text as I'm driving home from work. "This place sucks!" Ok, what's up? I'll bite. I carefully (and legally) dial her up as I drive. Turns out the room that she got on Priceline for $50 bucks a night is vastly overpriced. Towels, sheets, walls are all dirty. The tub and counter tops have a layer of scum on it that you could scrape off with your finger nail. The room, curtains and carpets all reek of smoke even though she had to sign a form stating she'd owe them $200 bucks if she lit up smoke in the room. Not to mention the whole place has a creepy vibe with odd characters that linger about and stare at her as she walks up to her room.
Since I've been called for my consulting skills I start doling out the advice. Go to the front desk, tell them what's going on and that if they don't right this wrong and get you a new, CLEAN room, that you're packing up and taking your 50 bones someswheres elses.
So they obliged and got her another room that it seemed the cleaning crew had a chance to visit that day. Still the experience of their first offering and the creepiness factor of the whole place left a bitter, smoky aftertaste.
Lesson learned: When a hotel is billed as a two and a half star establishment and you're able to get a supposed $100 room at half price, it probably better to keep looking.
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Stayed here to take a miserable state-sponsored exam across the street in the Ontario convention center...
Decent rooms, free continental breakfast and social hour food, pool and jacuzzi. Free wireless.
The rooms are a bit motel-like and no down comforters. Room smells like cigarettes, although there is no smoking. Jacuzzi is warm, not hot, but have strong jets. The exercise room is surprisingly nice with up-to-date equipment. The breakfast and social hour was a little ghetto but beggars can't be choosers.
The price is decent compared to other places around so for the lesser price, I'm willing to have things a little subpar, especially when you're there for four nights. My wallet thanked me. =)
Only complaint is they frown when you ask for a late checkout and they say no. They are so nice otherwise and let you use the amenities after checkout. They let me check out early so as to beat the morning crowd. Very nice people!
I would recommend this place over the con artists called "the Doubletree Hotel" across the street.
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